Re: The price of your Virgin Media service is going up
 

Time limited and/or fixed price discounts will be, but bundle pricing will change http://my.virginmedia.com/customer-n...-an-offer.html

Re: The price of your Virgin Media service is going up
 

How can one be told this is the price for the next two years then be told 6 months down the line it`ll increase :confused:

---------- Post added at 09:26 ---------- Previous post was at 09:23 ----------

Think you have answered my question via that link.

Re: The price of your Virgin Media service is going up
 

with my services i got with vm i just did a quick price up on sky website and even with vm price increase next year vm still works out £15.00 cheaper !

Re: The price of your Virgin Media service is going up
 

If there is a price increase does that give you the right to leave without penalty if you are still under a 12 month contract ?

Re: The price of your Virgin Media service is going up
 

Yes you can:

http://store.virginmedia.com/the-leg...-services.html

J. Ending this agreement

If we and/or Virgin Media Payments:
a) increase our charges under this agreement
b) make significant changes to the services so the services you are entitled to receive in return for the charges you pay are significantly altered or reduced; or
c) make significant changes to the terms and conditions of this agreement (including the other legal stuff),

you may cancel those services affected without penalty by giving us and/or Virgin Media Payments (as applicable) at least 30 days' notice.

Re: The price of your Virgin Media service is going up
 

Thank you for that.

Re: The price of your Virgin Media service is going up
 

funny thing is about these companies... they are quick to put price hikes on the bill and do it whenever and as often they like.

But if you are under contract still, and due to financial circumstances are ever late paying, they cut you off almost instantly... without any discount on the bill for time without services due to still being under contract... even more stupid is the same system that can cut you off at a whim, takes up to 24 hours to put you back on.

Virgin Media does give you a bit of a grace period, but O2 is terrible.. I experienced it before when I was abroad for a few weeks I was late paying my bill by a few days, because I dont use direct debits... came home and mobile and vm had all been restricted.

Re: The price of your Virgin Media service is going up
 

That only applies to the affected service so you cannot cancel any service not affected by the rise.

Re: The price of your Virgin Media service is going up
 

It's been simplified this year so I believe now applies to the whole contract

As per www.virginmedia.com/changes

Re: The price of your Virgin Media service is going up
 

Now that is a surprise can you ask in work for clarification as that has always been the argument used and many on here would love to know if they can cancel everything.

I will not be cancelling either my Virgin Media contract or my Virgin Mobile contracts as I could not beat them for price anywhere.:D

Re: The price of your Virgin Media service is going up
 

I wouldn't have posted it if they hadn't already briefed out that it had been simplified this year

Re: The price of your Virgin Media service is going up
 

You posted the words "so I believe now applies to the whole contract" which led to my question above, your follow up give clarification.

Re: The price of your Virgin Media service is going up
 

My letter says the increase is £4.09 !!! How come every time I get something for free of virgin I get a letter a week or two later telling me I have a price increase that's 3 price increases in less than a year!!!

Re: The price of your Virgin Media service is going up
 

I raised the same point yesterday. Seems to be purely coincidence :erm: The price increases are not linked to the free stuff you are getting :erm:

Now there is no way to prove this however you've got to trust your gut instinct. I know what Virgin are doing, you know what Virgin are doing, and other customers on other forums know what Virgin are doing.

Re: The price of your Virgin Media service is going up
 

got letter today.my package to rise £4-09p in feb2013