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-   -   TiVo : Free PictureBox.....wow (https://www.cableforum.uk/board/showthread.php?t=33689058)

thenry 08-08-2012 14:42
Re: Free PictureBox.....wow
 
I got this email about free PictureBox but now I've just been sent this..

Quote:
Hello there,

We're really sorry, but we sent you an email about our PictureBox service by mistake. Please ignore it and sorry once again for bothering you.

Thank you,

The Virgin Media team

andy_m 08-08-2012 14:46
Re: Free PictureBox.....wow
 
That is staggeringly bad.

carlwaring 08-08-2012 14:47
Re: Free PictureBox.....wow
 
Possibly because everyone's got it and it wasn't just 'a tickle' for selected people?

andy_m 08-08-2012 14:52
Re: Free PictureBox.....wow
 
Its not a tickle, but I don't think its for everyone either. You can't send out an email saying something is available and then another when you realise your mistake-thats really bad.

The cynic in me is thinking that perhaps Virgin don't mind taking the opportunity to point out to lower tier customers what they're missing out on...

thenry 08-08-2012 14:57
Re: Free PictureBox.....wow
 
tell you the truth its not really bothered me. I got the apology email from VM about being boosted to 120meg before i got the email stating that I would get 120meg :dozey:

carlwaring 08-08-2012 21:13
Re: Free PictureBox.....wow
 
Quote:
Originally Posted by andy_m (Post 35461134)
You can't send out an email saying something is available and then another when you realise your mistake-thats really bad.
True, but unfortunately there is precedent with VM for this :(


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