Cable Forum - RBS (Natwest, Ulster Bank) IT issues

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- - RBS (Natwest, Ulster Bank) IT issues (https://www.cableforum.uk/board/showthread.php?t=33688486)

gazzae

02-07-2012 09:38

Re: RBS (Natwest, Ulster Bank) IT issues

This is absolutely bloody ridiculous. My pay is now 11 days late. No one in the bank seems to have a clue what is going on.

First it was it would be fixed by the 25th, then fixed then fixed by the 29th, then fixed by the 2nd. Now they aren’t even giving a date where they expect it to be fixed.

Sirius

02-07-2012 10:06

Re: RBS (Natwest, Ulster Bank) IT issues

Now in the middle of moving my account away from RBS :D

gazzae

02-07-2012 10:19

Re: RBS (Natwest, Ulster Bank) IT issues

Quote:

Originally Posted by heero_yuy (Post 35448744)

I did a transfer from my business account with HSBC to my personal account with Natwest on Saturday morning on-line and it went through in an hour or two. You must be caught up in the backlog somewhere.

Ulster Bank are the poor relations. Natwest are working fine. They got the priority.
Having Natwest not working makes the story national news. Ulster Bank not working is a regional news story. Ulster Bank customers have been shafted.

gazzae

03-07-2012 19:38

Re: RBS (Natwest, Ulster Bank) IT issues

12 Days late.

gazzae

10-07-2012 10:43

Re: RBS (Natwest, Ulster Bank) IT issues

Now currently 17 days late.

arcimedes

10-07-2012 11:21

Re: RBS (Natwest, Ulster Bank) IT issues

Quote:

Originally Posted by gazzae (Post 35451411)

Now currently 17 days late.

Think on the bright side you must be mounting up a lot of compensation :D

Unfortunately getting some will probably take forever. However the inconvenience is getting way past a joke now.

Hope it gets solved soon.

thenry

07-03-2013 00:11

Re: RBS (Natwest, Ulster Bank) IT issues

Quote:

RBS and NatWest FAIL downs services across UK

http://www.theregister.co.uk/2013/03...downs_banking/

Quote:

RBS Banking Services Hit By 'Problems'

news.sky.com/story/1061199/rbs-banking-services-hit-by-problems

Quote:

NatWest customers face fresh problems

m.bbc.co.uk/news/business-21694704

---------- Post added at 00:11 ---------- Previous post was at 00:09 ----------

Quote:

NatWest bank loses 'irreplaceable' family heirlooms

m.bbc.co.uk/news/uk-england-birmingham-21638048

Sirius

07-03-2013 07:50

Re: RBS (Natwest, Ulster Bank) IT issues

Quote:

Originally Posted by thenry (Post 35545247)

---------- Post added at 00:11 ---------- Previous post was at 00:09 ----------

When will that bank get a grip of its systems :rolleyes:

Pog66

07-03-2013 12:05

Re: RBS (Natwest, Ulster Bank) IT issues

Quote:

Originally Posted by Sirius (Post 35545280)

When will that bank get a grip of its systems :rolleyes:

the moment they get a mass exodus of customers ?

Sirius

07-03-2013 12:27

Re: RBS (Natwest, Ulster Bank) IT issues

Quote:

Originally Posted by Pog66 (Post 35545379)

the moment they get a mass exodus of customers ?

:clap:

BenMcr

07-03-2013 13:33

Re: RBS (Natwest, Ulster Bank) IT issues

Personally I'm waiting until Virgin Money launch a current account and then I'll move (maybe not to Virgin Money but will add another option to consider)

Dash: CF noob

09-03-2013 10:57

Re: RBS (Natwest, Ulster Bank) IT issues

Quote:

Originally Posted by BenMcr (Post 35545432)

Personally I'm waiting until Virgin Money launch a current account and then I'll move (maybe not to Virgin Money but will add another option to consider)

Coming soon......................

All times are GMT +1. The time now is 12:32.

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