Re: So exactly how good is modem mode?
 

My main concern now is that I may move off an un-congested legacy 20Mb network onto a potentially congested over-utilised DOCSIS3 network. So the Superhub is not the only risk in upgrading from 20Mb to 30Mb or 50Mb.... Sigh. I see many posts that if you are in that situation, it can take months for it to be resolved.

Re: So exactly how good is modem mode?
 

Are you 100% sure that you are on the legacy network? I'm on 20Mbit and I was moved onto the new overlay network around 2 years ago. For me the legacy network was congested and when I was moved then I got the full 20Mbit all of the time. I haven't moved to the SuperHub and 30Mbit due to FUD, I still have a SA 2100v2 modem I assume connecting via DOSCIS 2.

Re: So exactly how good is modem mode?
 

there is still a jitter/latency difference although in my view VM have retweaked the network settings so the difference is not as big as it used to be. This is noticeable on web browsing.

There is no other noticeable difference I have noticed.

Re: So exactly how good is modem mode?
 

Well, no... I just assumed that I was. My connection was 10Mb when first installed at the end of 2008, and after 12 mths I upgraded to 20Mb, same modem just done over the phone. How would I know what network I am on ?

Re: So exactly how good is modem mode?
 

I worked it out from the Downstream Frequency the modem locks onto. Goto http://192.168.100.1 and check against these:

New Overlay Network Frequencies:
299000000 Hz
307000000 Hz
315000000 Hz
323000000 Hz

Old Legacy Network Frequencies:
331000000 Hz
339000000 Hz

The Old Legacy Network frequencies may vary in different areas but the New Overlay frequencies appear to be pretty consistent nationwide.

Re: So exactly how good is modem mode?
 

Curiosity. You know, one of the driving forces of human nature? ;) :p: :D

It's not the consumer's existing kit, it's the wireless radio (and/or firmware?!) itself causing the trouble, I believe. The wireless on the Super Hub has poor range and drops out more than a... hmmm, guess I can't quite finish that simile.

Wow, that's good for what is a fairly cheap SOHO router.

Anyway, I did try reconnecting the Super Hub as I believe both MACs were left registered on the account. The odd thing is, it will connect to what appears to be a single DOCSIS1 downstream but does not connect to the internet, also does not fall back to the walled garden setup menu. I still have a beta firmware version on there from when I was testing but dropped out because it was a pain to keep swapping both around.

Re: So exactly how good is modem mode?
 

It may be listed on your account but it will not be provisioned, but you can call up to get the provisioning swapped over to the Superhub which in turn will disable the VMNG300.

Re: So exactly how good is modem mode?
 

I get nothing like that, I get

Cable Modem : Euro-DOCSIS 1.0/1.1/2.0 Compliant

plus some other stuff probably not relevant

Since it is not DOCSIS3, I take it I am indeed on the legacy network

Re: So exactly how good is modem mode?
 

Nah, that's just your modem, it can be on the overlay network as the overlay network is backwards compatible.

Do you not have a downstream frequency anywhere? How about upstream details?

Re: So exactly how good is modem mode?
 

It won't say DOCSIS3 since you don't have a DOCSIS3 modem, it doesn't indicate what network you are on. I have a DOCSIS2 modem but I am on the overlay network.

What modem do you have? On my Scientific Atlanta 2100 modem I have to click on the Signal tab to get the information required.

Re: So exactly how good is modem mode?
 

Can't see any frequencies anywhere, will look further. All it gives is info on the modem, about 6 lines and my mac address

Re: So exactly how good is modem mode?
 

Got it

Downstream Frequency : 307000000 Hz

So I am on the new network then ? If so, then I'll go ahead with a 50MB upgrade. Worst case I put the superhub into modem only mode. And if I'm already on the new network, then if it was congested I'd probably know about it already.

---------- Post added at 15:41 ---------- Previous post was at 14:06 ----------

Need to speak to retentions... they want £8 per month extra to go from 20Mb to 30MB, and £15 a month extra to go from 20Mb to 50Mb. They are having a laugh !!

Re: So exactly how good is modem mode?
 

if you ask me it is well worth it dude, I made the jump from 20mbit to 50mbit a few years ago and the difference is amazing. If you feel you would benefit from the speed increase then the cost is insignificant.

Re: So exactly how good is modem mode?
 

Well - I got an email several months ago stating I could upgrade to 50Mb for £3 per month extra. I'm going to quote that to them and ask how £3 becomes £15. I didn't do it at the time because of worries over the superhub.

Re: So exactly how good is modem mode?
 

what modem have you got atm?