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-   -   Superhub : biggest mistake of my life :( superhub problems (https://www.cableforum.uk/board/showthread.php?t=33680519)

Hugh 28-08-2011 23:08

Re: biggest mistake of my life :( superhub problems
 
I don't think Masque was proposing it as a full time replacement - he in fact stated "in the event my home connection fails".

AndyCalling 29-08-2011 00:13

Re: biggest mistake of my life :( superhub problems
 
Quote:

Originally Posted by Hugh (Post 35293624)
I don't think Masque was proposing it as a full time replacement - he in fact stated "in the event my home connection fails".

Indeed. By 'full time' I kinda meant 'indefinately and without alternative'. Poorly chosen words on my part. I apologise. The point is that it would be worrying in the extreme and would result in some fairly focussed behaviour from me should I find myself with only a tent to rely on for housing. Until the situation was resolved, it would consume my world.

In the digital world, one's online persona is similarly positioned when dealing with internet connection crises and from an online perspective the customer will appear to act accordingly. This does not mean their every waking minute is internet-connection obsessed.

Context applies. That is my point. It still stands and needs to be considered when dealing online with customers experiencing faults. Exclamations about connection problems like such in the title of this thread are, contextually, not as overly dramatic as they would appear IRL. In context they are entirely justified.

Hugh 29-08-2011 01:26

Re: biggest mistake of my life :( superhub problems
 
Or perhaps you are over-analysing/dramatising the situation, and applying post-hoc justification.......;)

qasdfdsaq 29-08-2011 01:39

Re: biggest mistake of my life :( superhub problems
 
No, he's right, to some extent. Such situations will affect some more than others - me for example, I have three (!) backup internet connections as if/when my internet fails at home, I'm essentially left incapable of doing anything.

My life, while at home, is primarily focused on my computer(s) and secondarily the internet. Sure I can deal without either, but if I lacked either at home I might as well be asleep or out - since there's sod all else I can do here. If I had to do without (and, didn't have backups as most people wouldn't) then I can see the parralels of being evicted - I'd have to do everything at work/the library, which would be a pain, and the uncertainty of not knowing when I'll be able to get back again would also be stressful. Hence, in line with the epic geek I am, I have five computers, four internet connections and six smartphones just so I can stay connected come anything short of a nuke. (P.S. Anyone fancy buying an old computer, phone or three?)

Mind you, I might put it to be similar to having a water leak or power cut more than being evicted, but the effect is the same - you can't do anything useful in your home (or at least I can't) without it.

Peter_ 29-08-2011 07:12

Re: biggest mistake of my life :( superhub problems
 
Quote:

Originally Posted by AndyCalling (Post 35293607)
I have a smart phone too. I also have a tent. Going camping is fun and a convienient way to travel and enjoy the summer, but I wouldn't want to swap my flat for a tent full time. It would be somewhat alarming to find myself in that position.

Exactly it is a backup nothing more but it is available almost anywhere unlike your computer.

Hugh 29-08-2011 11:08

Re: biggest mistake of my life :( superhub problems
 
Quote:

Originally Posted by qasdfdsaq (Post 35293672)
No, he's right, to some extent. Such situations will affect some more than others - me for example, I have three (!) backup internet connections as if/when my internet fails at home, I'm essentially left incapable of doing anything.
<snippety snip snip.......>
Mind you, I might put it to be similar to having a water leak or power cut more than being evicted, but the effect is the same - you can't do anything useful in your home (or at least I can't) without it.

I actually agree with you and andycalling in concept about the impact of losing Internet connectivity (except for the fact I do have other interests besides my computers, such as TV, DVDs, books, attending the gym, etc), as we are a fairly 'wired/wifi' house, having 3 PCs, 5 laptops, 2 tablets, 4 smartphones, iTouch, Wii, PS2, Xbox, BluRay player et al, all attached to the

However, the OP didn't post any statements like this to support your hypothesis, so the proposition is built on sand....:D

btw, do your 'backup' connections all go through the same exchange?;)

qasdfdsaq 30-08-2011 01:13

Re: biggest mistake of my life :( superhub problems
 
Quote:

Originally Posted by Hugh (Post 35293717)
However, the OP didn't post any statements like this to support your hypothesis, so the proposition is built on sand....:D

Just adding my opinion, possibly irrelevant to the OP's as I just respond to "new" posts as they arrive.

Quote:

btw, do your 'backup' connections all go through the same exchange?;)
Nope, not even the same technology (Cable, DSL, HSPA+, Wifi). Well, I'll be getting Infinity soon too :D

AndyCalling 31-08-2011 22:07

Re: biggest mistake of my life :( superhub problems
 
Quote:

Originally Posted by Hugh (Post 35293669)
Or perhaps you are over-analysing/dramatising the situation, and applying post-hoc justification.......;)

This is my online persona as well, remember. You need to look at my comments in that context as well. Also, I think you'll find my 'analysis' (though 'perspective' may be more apt here) quite basic considering the hugely rapid expansion and ubiquitous nature of the digital world in our society now. Even the government, almost always behind the curve on these things, now considers internet connectivity to be a basic household utility in the same league as water and heating. Indeed, the internet is economically essential for so many things these days that it often is a vital part of funding for the rest of the household bills. If anything I am under-playing the issue. I could go much (much) further.

Post-hoc? To understand something you must first study it. Especially with sociological subjects. To imply that lack of prior analysis devalues action is to deny the spontaneity and passion of life. A disappointing perspective to choose. Customers are neither business cases nor engineering projects, the justification for a human perspective is simply that it exists. The fact that the inherent post-modern spirit of the virtual world shows all such perspectives to be obvious simulacra only serves to amplify my point. In short, the customer is always right. Now that's over-analysis. :angel:

I suspect your old-fashoned view is going to die out fairly quickly. Our society is moving rapidly towards spending more and more time in the virtual world, with things like Youview about to fuel a massive jump in time spent online, and due to their above average broadband facilities VM customers are likely to be leading the way in the UK.

I don't want my digital house blown down by the broad band wolf, I'm hoping VM made mine out of bricks. Especially as a number of people seem to have encountered some rather sticky situations in the VM structure... based on a straw poll of course. :)~

Hugh 31-08-2011 22:31

Re: biggest mistake of my life :( superhub problems
 
Hahahahahahahahahahahahah!

Sorry, initial reaction - my apologies.

"the inherent post-modern spirit of the virtual world shows all such perspectives to be obvious simulacra"...... :D

Really?

Are you the Jacques Derrida of the Internet, deconstructing Broadband connectivity?

Private Eye awaits your next post with great interest. ;)

AndyCalling 31-08-2011 22:43

Re: biggest mistake of my life :( superhub problems
 
Quote:

Originally Posted by Hugh (Post 35295011)
Hahahahahahahahahahahahah!

Sorry, initial reaction - my apologies.

"the inherent post-modern spirit of the virtual world shows all such perspectives to be obvious simulacra"...... :D

Really?

Are you the Jacques Derrida of the Internet, deconstructing Broadband connectivity?

Private Eye awaits your next post with great interest. ;)

Yep. That's a real example of over-analysis. Can you see the difference? :D~

I go with Baudrillard.

Hugh 31-08-2011 22:44

Re: biggest mistake of my life :( superhub problems
 
Yes - unfortunately, it seems you cannot..;)

I read, and reacted - any analysis was subconscious, which would make deconstruction slightly difficult.

AndyCalling 31-08-2011 22:57

Re: biggest mistake of my life :( superhub problems
 
Quote:

Originally Posted by Hugh (Post 35295028)
Yes - unfortunately, it seems you cannot..;)

How so?

(If you can use cheap debating phrases so can I... ;))

---------- Post added at 21:57 ---------- Previous post was at 21:46 ----------

Quote:

Originally Posted by Hugh (Post 35295028)
I read, and reacted - any analysis was subconscious, which would make deconstruction slightly difficult.

You read and reacted by suggesting my comments were over-analysing without conscious analysis? How could you tell?

Don't tell me... simulacra? ;)~

Still, only slightly difficult. It all depends how well you know your sub(un)conscious.

Hugh 31-08-2011 23:15

Re: biggest mistake of my life :( superhub problems
 
Thank you for out-pseuding me - congrats....

Anyway, you seem to be basing your analysis of my viewpoint on insufficient evidence - to wit, your statement " suspect your old-fashoned view is going to die out fairly quickly".

My views are so "old-fashioned" that I am on the European CIO Board of a well-known search engine company, am a "Trusted Tester" for a well-known search engine company, and have spoken (at conferences and round-table seminars) on Business and Consumer adoption (the reasons for and impediments to) of "The Cloud" in four European countries, and am an active member of the BillSoft "Future of Technology in Education" group.

"old fashioned" - that's what I mean by over-analysis (shaping what others said to allow you to put your interpretation forward - surely to analyse it fully you had to understand the background and reasons for the things I wrote)....;)

zekeisaszekedoes 07-09-2011 13:40

Re: biggest mistake of my life :( superhub problems
 
Quote:

Originally Posted by Masque (Post 35293606)
I have a Nokia N8 which gives me access to the internet in the event my home connection fails or I am out and about, so get a smart phone with broadband and you are sorted.

Not necessarily. I'm in an area where I can get 100Mb from VM, my 30Mb service is fantastic yet almost all mobile phone operators have terrible 3G broadband speeds. I'm sure there are areas where cable broadband, POTS-style broadband and mobile broadband are all atrocious... more likely up north in the infamous blackout spots, often the more rural areas where the perceived lack of profit has delayed a proper fiber-optic rollout and most people are too far from the exchange to get a good service on copper phone lines if the service even exists.

Quote:

Originally Posted by qasdfdsaq (Post 35293672)
My life, while at home, is primarily focused on my computer(s) and secondarily the internet. Sure I can deal without either, but if I lacked either at home I might as well be asleep or out - since there's sod all else I can do here.

Hence, in line with the epic geek I am, I have five computers, four internet connections and six smartphones just so I can stay connected come anything short of a nuke. (P.S. Anyone fancy buying an old computer, phone or three?)

Heh... all those computers and no server, eh? I would have figured a tech guy like yourself would have a NAS or something similar. I'm well prepped in case of an internet blackout: can use neighbours wireless connection at a pinch (10Mb) and if that goes I have 4TB+ of stuff ripped from my DVD collection and available to stream by various devices in the house. Barring an electrical blackout, I'm all set for entertainment, and even if the electric does go out a candle paired with a good book is a pretty nice "last resort". :D

Quote:

Originally Posted by Masque (Post 35293688)
Exactly it is a backup nothing more but it is available almost anywhere unlike your computer.

Um... pretty sure a laptop or tablet device is "available almost anywhere", especially since WiFi hotspots are becoming more popular and using a 3G phone as a portable hotspot that you or your friends portable computers can connect to is another option just starting to be utilised.

Quote:

Originally Posted by AndyCalling (Post 35294997)
This is my online persona as well, remember. You need to look at my comments in that context as well. Also, I think you'll find my 'analysis' (though 'perspective' may be more apt here) quite basic considering the hugely rapid expansion and ubiquitous nature of the digital world in our society now. Even the government, almost always behind the curve on these things, now considers internet connectivity to be a basic household utility in the same league as water and heating. Indeed, the internet is economically essential for so many things these days that it often is a vital part of funding for the rest of the household bills. If anything I am under-playing the issue. I could go much (much) further.

Great topic for debate... the ubiquity of technology so quickly, it's wonderful and alarming at the same time. I think it gets too far when I see people walking down the street glued to their smartphones, can't bear to be out the loop for more than five seconds. Yesterday when I was outside having a smoke, some guy on a moped actually pulled over and started tweeting on his smartphone, then sped off quickly as soon as he was done. Really? I couldn't quite believe it at first: delaying a goddamn journey for something that pointless.

I love tech, have a bunch of it, but going outside is often a good opportunity to ignore all of it. What's the point of going down to the pub which is expensive as it is then having a bunch of friends all sitting around a table literally twiddling their thumbs staring at smartphones, something they could do at home or while waiting for the bus etc? I've been between mobile phone contracts for over a month now, and other than the obvious inconvenience of having to use a payphone or borrow someone elses the freedom and lack of worry of not having one with no apps constantly demanding attention is wonderful.

On another note, isn't it ridiculous the amount of pointless crap smartphones are being crammed with? LG's 3D screen, 3D camera, dual-core beast I saw advertised while watching the England vs Wales match the other night is a prime example. All that chintzy pointlessness, for a power-hungry phone which probably needs to be charged three times a day and gives you an hours talk time at best. I'd rather have fewer features and five days standby (after all how "mobile" can you be if you need to be near a charging point all the time", but I guess I'm in the minority.

Quote:

Originally Posted by Hugh (Post 35295011)
"the inherent post-modern spirit of the virtual world shows all such perspectives to be obvious simulacra"...... :D

Really?

Are you the Jacques Derrida of the Internet, deconstructing Broadband connectivity?

Assuming you missed the joke, he was doing it to prove a point. I very much doubt he actually thinks like that though obviously I could be wrong.

And what's wrong with flashing your intellect now and then, anyway? One of my favourite uses for the internet - besides Rule Thirty-Four of course - is learning, and sharing thoughts and philosophies with intelligent people. To me, one hour of that stuff is worth one hundred or more pointlessly spanked away on Facebook doing the various stupid meaningless stuff that has become a hallmark of social networking.

Quote:

Originally Posted by Hugh (Post 35295053)
My views are so "old-fashioned" that I am on the European CIO Board of a well-known search engine company, am a "Trusted Tester" for a well-known search engine company, and have spoken (at conferences and round-table seminars) on Business and Consumer adoption (the reasons for and impediments to) of "The Cloud" in four European countries, and am an active member of the BillSoft "Future of Technology in Education" group.

Ah, I see. Can't win with debate so time to flash the credentials. I don't doubt them, it's just that you shouldn't need to flout them to try and win a debate. There are plenty of highly-qualified people out there in prime positions who are just as common-sense bereft as any man on the street... I believe we call them "government". :D

By the way, out-pseuding? That's about as foolish and banal a term as "gamechanger", "taking it to the next level" and the word paradigm. Those things, they're like the "super", "mega" and "awesome to the max" of the 1980s and datestamp the era. Seriously, in 20 years people who use/have used those buzzwords are going to look as quaint as the original Miami Vice and Magnum P.I. do now, though like both of those probably not without a bit of retro charm attached. ;)

Peter_ 07-09-2011 15:54

Re: biggest mistake of my life :( superhub problems
 
Quote:

Originally Posted by zekeisaszekedoes (Post 35297465)
Not necessarily. I'm in an area where I can get 100Mb from VM, my 30Mb service is fantastic yet almost all mobile phone operators have terrible 3G broadband speeds. I'm sure there are areas where cable broadband, POTS-style broadband and mobile broadband are all atrocious... more likely up north in the infamous blackout spots, often the more rural areas where the perceived lack of profit has delayed a proper fiber-optic rollout and most people are too far from the exchange to get a good service on copper phone lines if the service even exists.

And the point is!!!!!!!!!!!!




Quote:

Originally Posted by zekeisaszekedoes (Post 35297465)
Um... pretty sure a laptop or tablet device is "available almost anywhere", especially since WiFi hotspots are becoming more popular and using a 3G phone as a portable hotspot that you or your friends portable computers can connect to is another option just starting to be utilised.









My N8 fits in my pocket and I can access everything I need on anywhere the is signal or free wifi plus it has 24Gb of memory so plenty of storage for such a small device, I cannot put a tablet or laptop in my pocket.


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