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-   -   30M : Edinburgh Connection Issues (https://www.cableforum.uk/board/showthread.php?t=33680362)

qasdfdsaq 16-08-2011 21:49
Re: Edinburgh Connection Issues
 
C:\Users\Administrator>ping webcache.virginmedia.com

Pinging webcache.virginmedia.com [195.188.152.6] with 32 bytes of data:
Reply from 195.188.152.6: bytes=32 time=16ms TTL=248
Reply from 195.188.152.6: bytes=32 time=15ms TTL=248
Reply from 195.188.152.6: bytes=32 time=15ms TTL=248
Reply from 195.188.152.6: bytes=32 time=15ms TTL=248

C:\Users\Administrator>ping www.bbc.co.uk

Pinging www.bbc.net.uk [212.58.244.69] with 32 bytes of data:
Reply from 212.58.244.69: bytes=32 time=54ms TTL=51
Request timed out.
Reply from 212.58.244.69: bytes=32 time=51ms TTL=51
Reply from 212.58.244.69: bytes=32 time=49ms TTL=51

Curious. Some sites/destinations are being clearly prioritised.

C:\Users\Administrator>tracert webcache.virginmedia.com

Tracing route to webcache.virginmedia.com [195.188.152.6]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms n1 [10.0.0.254]
2 12 ms 8 ms 9 ms cpc9-sgyl31-2-0-gw.sgyl.cable.virginmedia.com [7
7.99.218.1]
3 5 ms 7 ms 7 ms sgyl-core-1a-ge228.network.virginmedia.net [81.9
7.49.25]
4 9 ms 13 ms 6 ms sgyl-core-2a-ae2-0.network.virginmedia.net [195.
182.178.90]
5 96 ms 40 ms 39 ms manc-bb-1c-ae6-0.network.virginmedia.net [81.97.
48.77]
6 45 ms 40 ms 42 ms manc-bb-1b-ae6-0.network.virginmedia.net [213.10
5.159.89]
7 12 ms 15 ms 15 ms know-dcore-1b-tenge100.network.virginmedia.net [
212.43.162.54]
8 14 ms 15 ms 15 ms webcache.virginmedia.com [195.188.152.6]

Trace complete.

C:\Users\Administrator>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.244.66]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms n1 [10.0.0.254]
2 6 ms 8 ms 7 ms cpc9-sgyl31-2-0-gw.sgyl.cable.virginmedia.com [7
7.99.218.1]
3 8 ms 9 ms 8 ms sgyl-core-1a-ge229.network.virginmedia.net [81.9
7.49.29]
4 36 ms 35 ms 34 ms sgyl-core-2a-ae2-0.network.virginmedia.net [195.
182.178.90]
5 42 ms 40 ms 39 ms manc-bb-1c-ae6-0.network.virginmedia.net [81.97.
48.77]
6 41 ms 39 ms 58 ms manc-bb-1a-ae11-0.network.virginmedia.net [213.1
05.159.85]
7 50 ms 52 ms 60 ms glfd-bb-1b-ae1-0.network.virginmedia.net [213.10
5.175.146]
8 70 ms 48 ms 47 ms glfd-tmr-1-ae5-0.network.virginmedia.net [213.10
5.159.46]
9 49 ms * 48 ms tcl5-ic-1-as0-0.network.virginmedia.net [62.253.
185.78]
10 22 ms 24 ms 23 ms 212.58.239.249
11 45 ms 48 ms 49 ms 212.58.238.149
12 49 ms 47 ms 48 ms 212.58.239.62
13 48 ms 50 ms 47 ms 212.58.251.44
14 47 ms 48 ms 87 ms bbc-vip111.telhc.bbc.co.uk [212.58.244.66]

emirb351 16-08-2011 22:01
Re: Edinburgh Connection Issues
 
Quote:
Originally Posted by weesteev (Post 35289135)
I'm EH11 and spotted this over the past week as well but haven't had much usage recently so hasn't bothered me much. Will speak to the headend guys in the morning and see if I can get an answer.

Very much appreciated

Pr3sario 16-08-2011 22:02
Re: Edinburgh Connection Issues
 
Quote:
Originally Posted by emirb351 (Post 35289139)
Very much appreciated
I second these thanks!

phileas 16-08-2011 22:02
Re: Edinburgh Connection Issues
 
Quote:
Originally Posted by qasdfdsaq (Post 35289125)
Apart from OVH suck, what have they got to do with anything?
Virgin Media peer with them on 2 x 10Gps links, have been since July 2009. Does the proxy fix help with actual downloading from outwith the UK?

alndeg 16-08-2011 22:06
Re: Edinburgh Connection Issues
 
I'm another victim from EH54.

Code:
                                                            My traceroute  [v0.75]
ub3r (0.0.0.0)                                                                                                        Tue Aug 16 23:01:00 2011
Keys:  Help  Display mode  Restart statistics  Order of fields  quit
                                                                                                      Packets              Pings
 Host                                                                                              Loss%  Snt  Last  Avg  Best  Wrst StDev
 1. cpc5-livi5-2-0-gw.sgyl.cable.virginmedia.com                                                    0.0%  152    8.8  13.4  6.5 108.3  12.3
 2. livi-geam-1a-ge16.network.virginmedia.net                                                        0.7%  152    8.3  12.7  6.6 103.5  10.6
 3. sgyl-core-1a-tenge74.network.virginmedia.net                                                    0.0%  151  14.6  19.4  13.7 124.2  11.1
 4. sgyl-core-2a-ae2-0.network.virginmedia.net                                                      0.0%  151  10.6  11.2  6.8  36.1  5.2
 5. manc-bb-1c-ae6-0.network.virginmedia.net                                                        2.0%  151  74.6  48.9  39.8 115.8  14.7
 6. manc-bb-1b-ae6-0.network.virginmedia.net                                                        2.6%  151  40.8  46.3  39.0 111.1  10.8
 7. know-dcore-1b-tenge100.network.virginmedia.net                                                  0.0%  151  14.7  19.5  13.5 209.6  18.5
 8. webcache.virginmedia.com                                                                        0.0%  151  21.8  17.5  13.9  39.3  4.9
Code:
                                                            My traceroute  [v0.75]
ub3r (0.0.0.0)                                                                                                        Tue Aug 16 23:01:40 2011
Keys:  Help  Display mode  Restart statistics  Order of fields  quit
                                                                                                      Packets              Pings
 Host                                                                                              Loss%  Snt  Last  Avg  Best  Wrst StDev
 1. cpc5-livi5-2-0-gw.sgyl.cable.virginmedia.com                                                    4.8%    21    7.5  9.7  6.5  36.3  6.4
 2. livi-geam-1a-ge26.network.virginmedia.net                                                        0.0%    21    8.0  9.4  7.0  23.5  3.5
 3. sgyl-core-1b-tenge74.network.virginmedia.net                                                    0.0%    21    8.7  11.3  6.8  38.0  7.5
 4. sgyl-core-2b-ae2-0.network.virginmedia.net                                                      0.0%    21    9.1  10.1  7.0  23.7  4.3
 5. leed-bb-1b-ae5-0.network.virginmedia.net                                                        0.0%    20  29.2  19.2  11.1  85.8  17.2
 6. leed-bb-1a-ae0-0.network.virginmedia.net                                                        5.0%    20  13.3  29.2  11.8 203.6  45.2
 7. nrth-bb-1b-as2-0.network.virginmedia.net                                                        5.0%    20  45.6  63.8  43.3 193.3  44.0
 8. nrth-tmr-2-ae6-0.network.virginmedia.net                                                        10.0%    20  46.0  50.0  44.1  68.8  8.5
 9. tele-ic-1-as0-0.network.virginmedia.net                                                        15.0%    20  48.5  49.3  45.4  67.7  5.6
10. pos6-1.rt0.thdo.bbc.co.uk                                                                        5.0%    20  49.1  58.3  45.4 231.0  41.9
11. 212.58.238.153                                                                                  0.0%    20  45.4  47.4  45.4  49.8  1.4
12. virtual-vip-231.thdo.bbc.co.uk                                                                  5.0%    20  46.2  47.9  45.3  58.3  2.8
I've done a whole lot of trace routes, and I've kinda came to the same conclusion as the above poster.



This is from a reputable game server provider now (11pm).
Code:
                                                            My traceroute  [v0.75]
ub3r (0.0.0.0)                                                                                                        Tue Aug 16 23:04:24 2011
Keys:  Help  Display mode  Restart statistics  Order of fields  quit
                                                                                                      Packets              Pings
 Host                                                                                              Loss%  Snt  Last  Avg  Best  Wrst StDev
 1. cpc5-livi5-2-0-gw.sgyl.cable.virginmedia.com                                                    0.0%    12    8.7  10.5  7.0  33.3  7.2
 2. livi-geam-1a-ge26.network.virginmedia.net                                                        0.0%    12    9.6  10.9  7.0  21.0  4.6
 3. sgyl-core-1a-tenge74.network.virginmedia.net                                                    0.0%    12  10.6  10.5  7.0  22.7  4.2
 4. sgyl-core-2a-ae2-0.network.virginmedia.net                                                      0.0%    12  46.3  47.9  34.4  73.4  12.7
 5. manc-bb-1c-ae6-0.network.virginmedia.net                                                        0.0%    12  41.0  43.7  39.7  65.1  6.8
 6. manc-bb-1a-ae11-0.network.virginmedia.net                                                        0.0%    12  43.0  48.4  40.3 108.0  19.1
 7. glfd-bb-1b-ae1-0.network.virginmedia.net                                                        8.3%    12  46.9  61.3  46.7 192.8  43.7
 8. glfd-tmr-1-ae5-0.network.virginmedia.net                                                        0.0%    12  49.9  49.7  46.6  63.4  4.4
 9. tcl5-ic-1-as0-0.network.virginmedia.net                                                        36.4%    11  50.6  57.0  47.9  87.1  14.2
10. linx1.multiplay.co.uk                                                                            0.0%    11  24.0  22.4  20.8  24.7  1.4
11. www.multiplay.co.uk                                                                              0.0%    11  49.2  49.7  47.8  51.9  1.3
However this morning the pings were more like this:

Code:
                                                    My traceroute  [v0.75]
ub3r (0.0.0.0)                                                                                        Tue Aug 16 12:08:09 2011
Keys:  Help  Display mode  Restart statistics  Order of fields  quit
                                                                                      Packets              Pings
 Host                                                                              Loss%  Snt  Last  Avg  Best  Wrst StDev
 1. cpc5-livi5-2-0-gw.sgyl.cable.virginmedia.com                                    0.0%    6  10.3  8.7  6.9  10.3  1.2
 2. livi-geam-1a-ge26.network.virginmedia.net                                        0.0%    6    7.7  8.8  7.4  10.2  1.1
 3. sgyl-core-1a-tenge74.network.virginmedia.net                                    0.0%    6    8.3  9.6  7.3  11.8  1.9
 4. sgyl-core-2a-ae2-0.network.virginmedia.net                                      0.0%    6    8.9  7.7  6.8  8.9  0.8
 5. manc-bb-1c-ae6-0.network.virginmedia.net                                        0.0%    5  14.7  20.0  13.2  31.4  8.3
 6. manc-bb-1a-ae11-0.network.virginmedia.net                                        0.0%    5  15.7  19.6  14.1  38.9  10.9
 7. glfd-bb-1b-ae1-0.network.virginmedia.net                                        0.0%    5  22.7  21.5  20.3  22.7  0.9
 8. glfd-tmr-1-ae5-0.network.virginmedia.net                                        0.0%    5  19.5  22.0  19.5  25.3  2.3
 9. tcl5-ic-1-as0-0.network.virginmedia.net                                          0.0%    5  21.6  22.5  20.6  23.8  1.4
10. linx1.multiplay.co.uk                                                            0.0%    5  22.9  22.5  21.3  24.3  1.2
11. www.multiplay.co.uk                                                              0.0%    5  23.8  22.1  21.0  23.8  1.1
My downloads are also pathetic, but the pings appear to tell a more interesting story. I have an engineer coming out on Thursday. The help desk was uninterested in my trace routes, pretty much talked down to me as if I didn't understand how they worked, and denied there was any issues with my connection until they noticed I was unable to get over 10Mb on their speedtest. I'm on 100Mb because I wanted to avoid STM, but it appears there has been an change of policy, and now my connection is worthless. How long does this problem have to occur before I can use it as a reason to get out of my contract?

qasdfdsaq 16-08-2011 23:13
Re: Edinburgh Connection Issues
 
Quote:
Originally Posted by phileas (Post 35289141)
Virgin Media peer with them on 2 x 10Gps links, have been since July 2009. Does the proxy fix help with actual downloading from outwith the UK?
Proxy seems to fix everything, since it's something local that seems to be throttling everything that isn't going to the proxy.

OVH on the other hand, or at least their speedtest servers, are utter rubbish. Their supposed gigabit speedtest host barely hits 120, and it's no better even from an internal OVH server. Namesco, and the other Roubaix speedtest server (Mrcio Oliveira) have no trouble hitting 500mbps+

phileas 17-08-2011 00:16
Re: Edinburgh Connection Issues
 
Seems peak time is over, just ftped on 1 connection from my ovh box at 50meg.

jb66 17-08-2011 06:12
Re: Edinburgh Connection Issues
 
Quote:
Originally Posted by weesteev (Post 35289135)
I'm EH11 and spotted this over the past week as well but haven't had much usage recently so hasn't bothered me much. Will speak to the headend guys in the morning and see if I can get an answer.
Please do ive got 3 slow speeds to do this morining

Pr3sario 17-08-2011 17:31
Re: Edinburgh Connection Issues
 
Quote:
Originally Posted by weesteev (Post 35289135)
I'm EH11 and spotted this over the past week as well but haven't had much usage recently so hasn't bothered me much. Will speak to the headend guys in the morning and see if I can get an answer.
Any word today WeeSteev?

Blairhoyle 17-08-2011 17:33
Re: Edinburgh Connection Issues
 
I'm having problems in Falkirk (FK1) area.

here is my thread, I've been updating it with my speeds throughout. something is badly wrong

http://www.cableforum.co.uk/board/12...ease-help.html

Allan1875 18-08-2011 14:45
Re: Edinburgh Connection Issues
 
As i post just now, i am getting my full 50mb. Give it an hour or so and i will check again!

qasdfdsaq 18-08-2011 17:03
Re: Edinburgh Connection Issues
 
STM only kicks in at 4pm on a weekday.

phileas 18-08-2011 17:43
Re: Edinburgh Connection Issues
 
Have a friend who's just had a tech out to check if the problem lies with his street and I'll quote what he quoted the tech as saying.

"There is a national problem with bandwidth that needs fixed."

qasdfdsaq 18-08-2011 17:45
Re: Edinburgh Connection Issues
 
By "national" he means restricted to a single headend.

Blairhoyle 18-08-2011 19:38
Re: Edinburgh Connection Issues
 
JB66

is this main reason we are having issues in Falkirk?

I'm record chronic slow speeds, not even 1meg :erm:


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