Cable Forum - Good way to Keep customers

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Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)

- - Good way to Keep customers (https://www.cableforum.uk/board/showthread.php?t=33677628)

denphone

14-05-2011 15:45

Re: Good way to Keep customers

Quote:

Originally Posted by muppetman11 (Post 35236368)

I do it all the time , with my mobile phone contracts and digital services it pays to shop around.

its called bartering for a good deal in a competive market, theres nothing wrong with that.:(

Hugh	14-05-2011 16:00

Re: Good way to Keep customers

Quote:

Originally Posted by denphone (Post 35236374)

its called bartering for a good deal in a competive market, theres nothing wrong with that.:(

Agreed - but the supplier also has the right not to take business that does not add value/profit, and then the customer has the option of moving.

Market forces.

denphone

14-05-2011 16:05

Re: Good way to Keep customers

Quote:

Originally Posted by Hugh (Post 35236383)

Agreed - but the supplier also has the right not to take business that does not add value/profit, and then the customer has the option of moving.

Market forces.

Looking at it they all seem to be making huge profits.:D:D

ahardie

14-05-2011 16:09

Re: Good way to Keep customers

Quote:

Originally Posted by denphone (Post 35236385)

Looking at it they all seem to be making huge profits.:D:D

I'm sure Neil Berkett will be very relieved to find they are making a huge profit. :)

denphone

14-05-2011 16:11

Re: Good way to Keep customers

We all know Virgin has debts but it also is a company worth nearly 9 billion and also has a very good cash flow.

Hugh	14-05-2011 16:12

Re: Good way to Keep customers

Quote:

Originally Posted by denphone (Post 35236385)

Looking at it they all seem to be making huge profits.:D:D

Which are used to pay off institutional debt and invest in future programmes - no profit, no growth, no institutional investment.

denphone

14-05-2011 16:15

Re: Good way to Keep customers

Quote:

Originally Posted by Hugh (Post 35236393)

Which are used to pay off institutional debt and invest in future programmes - no profit, no growth, no institutional investment.

And hopefully to invest in future channels and tivo.:(

muppetman11

14-05-2011 16:16

Re: Good way to Keep customers

Quote:

Originally Posted by Hugh (Post 35236383)

Agreed - but the supplier also has the right not to take business that does not add value/profit, and then the customer has the option of moving.

Market forces.

Correct VM would make nothing by beating the OP deal from Sky.

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