Re: Installed Finally But...
 

I asked for advice, yes, but I would have appreciated something more substantial than a very small step up from 'Switch it off and on again' along with no explanation or elaboration.

Please do remember I am not someone who came in off the street. If you're going to ask me to ignore substandard performance for two days without any kind of explanation I'm generally not going to be too receptive.

To be perfectly honest without any kind of explanation that wasn't advice it was a brush off.

---------- Post added at 22:51 ---------- Previous post was at 22:48 ----------

Nothing wrong with advice being wrong, if someone offered correct advice all the time they would be omniscient!

Re: Installed Finally But...
 

I posed the question due to this reply not to posit advice has to be correct all the time.

You considered it a brush off, I would expect a member of the "Cable forum team" to at least know it was incorrect and no settling down/stablisation period is needed for cable.

Re: Installed Finally But...
 

Erm, I am a member of the CFT, but I am not a network engineer.....:D

Re: Installed Finally But...
 

I'm not a network engineer either!

Re: Installed Finally But...
 

Never said you were, but it appeared you implied to be a member of the CFT one would need some network knowledge....;)

Re: Installed Finally But...
 

He also works for VM tho so the brush off not too surprising.

Re: Installed Finally But...
 

I wasn't going to mention that. :D

Re: Installed Finally But...
 

Load lower, pings lower, speeds higher.

Ping statistics for 194.168.4.100:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 27ms, Average = 15ms

https://www.cableforum.co.uk/images/...011/05/134.png

It seems extremely likely this is a capacity issue and secondary to the reported fault.

Re: Installed Finally But...
 

Nah it's the modem "settling down" :)

Re: Installed Finally But...
 

As you well know the probability of that is high. Due to the fault though the TBB graph won't be of much help until the fault has been resolved, although it may be now.

---------- Post added at 23:48 ---------- Previous post was at 23:47 ----------

You're only an install tech not a network engineer!:D:D:D

Re: Installed Finally But...
 

No such thing as wrong advice.

Re: Installed Finally But...
 

Advice is normally based on some kind of knowledge, and there is such a thing as wrong advice.

There is also such a thing as uninformed advice, but enough of the semantics.

Re: Installed Finally But...
 

7:30am:

Ping statistics for 194.168.4.100:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 24ms, Average = 11ms

The fault didn't affect me, this is a capacity issue for right now. It's nothing serious, yet, will see if it affects my X-Box later.

Re: Installed Finally But...
 

You'll all be pleased to know it's settling in beautifully.

http://www.speedtest.bbmax.co.uk/res...502&v=12760847

Download Speed: 25814 kbps (3226.8 KB/sec ) Upload Speed: 228 kbps (28.5 KB/sec )

Tried the standard speedtest.net test but, err, it wouldn't run.

Re: Installed Finally But...
 

http://www.speedtest.bbmax.co.uk/res...223&v=12761469

there is a problem with speedtest recently, i was on it the other day, and the page loaded, but there was no map, or servers!?!