Re: Packet Loss on 50mb connection
 

4ms to 10ms jitter is pretty much normal for VM. It's pretty much bang on the national average.

Re: Packet Loss on 50mb connection
 

that what i thought myself yeah, but still this "unknown" packet loss still get to me that i cannot seem to see a way of resolving it.

Re: Packet Loss on 50mb connection
 

Hi Petronia,

Interestingly I am experiencing very similar issues to you. I didn't see your thread at the time of posting mine, hence the duplicate titles!

http://www.cableforum.co.uk/board/12...onnection.html

I tested my latency and packet loss using an application called PingPlotter - have you tried that? It gives you a much friendlier graphic illustration of where/when packets are being dropped.

I'm also in the same boat as you - I have no idea how to resolve this and it's causing me a nightmare as I need to run a fully legal/licensed audio stream 24/7 - That is not possible at the moment so a lot of money is going down the drain.

Re: Packet Loss on 50mb connection
 

Yeah, I'm still puzzled what could be causing it. I'm thinking it won't be MTU but I'm not 100% sure.

Could you sign up for a TB ping monitor (http://www.thinkbroadband.com/ping/), leave it running for a day or so and let us see the results?

Re: Packet Loss on 50mb connection
 

will give PingPlotter a go then i will do the thinkbroadband test when i go to sleep and get result out of it when i wake up (later tonight that is)

Here the result of PingPlotter of www.bbc.co.uk

Re: Packet Loss on 50mb connection
 

http://www.thinkbroadband.com/ping/m...c8458d04bc.png

was my result from thinkbroadband
it show alot of packet loss but not big one just small one.

Re: Packet Loss on 50mb connection
 

Hi Petronia,

have you ever monitored your upstream power levels? Try looking at them over a day to see if they bounce around.

I think this may be my cause. My upstream can be 43, 48, 51, 56, 57, 47 - and it moves around like that all day. So I've managed to get a technician out since I've proven that to them.

Might be worth monitoring it, it's hopefully the cause.

Re: Packet Loss on 50mb connection
 

where would i find this upstream power levels to monitored it?

Re: Packet Loss on 50mb connection
 

This thread seems to have been going on for a while and the only thing I can see that may be worth trying is setting up port forwarding to your PC. (on the port the games uses obviously)

I have to admit I don't know how to do this on a superhub, or even if you can - as I haven't gotten my filthy little hands on one yet...

Re: Packet Loss on 50mb connection
 

It has been reported by those that have that it can be done.

Re: Packet Loss on 50mb connection
 

did the port forwarding and yet no help there :< feel sucky that i cannot seem to enjoy the game meant to be.

Re: Packet Loss on 50mb connection
 

How did you do the port forwarding Petronia, did you assign a static IP to your PC, then assign that IP with the port forwarding rules in the superhub?

Re: Packet Loss on 50mb connection
 

right sorry for the delay response, I myself did not change the port forwarding since I am not actually advance with that kind of stuff but a friend of mine had a go and fiddle about to see if he can try get around the packet loss issues, and he end up with the same result I am getting right now.

but i am still open for more suggestion on how to resolve this issues if there a way around it to fix this issues i am having because I recently stop playing one or two games because of the packet loss and well...it just not fun with the issues.

Re: Packet Loss on 50mb connection
 

There's obviously a problem somewhere, only I can't figure out where it is. Did you ever get the thinkbroadband ping monitor running? I haven't seen any results from that. If that's showing major issues it might be worth raising with second-line over at the VM support forums.

Re: Packet Loss on 50mb connection
 

yeah the result is above if you check my previous message 4 post ago I think or you cannot see it?