Re: Cannot access email
 

A different spare one is having problems today.
Just hope my ebay ones don't start playing up.

Just logged into self care, and I see that you can't view the passwords for other accounts anymore. How long has that been then?

Just gone back again, I thought you had to type in the old password to get a new one, but you just type in a new one now.
(Thought I'd mention it)

Re: Cannot access email
 

Same for me. Looks like it's a national issue.

http://status-cable.virginmedia.com/...ticket=1214181

Re: Cannot access email
 

Thank you for the information I appreciate it :angel:

Re: Cannot access email
 

Email back up now on Merseyside, how long for is anybodies guess.

Dave

Re: Cannot access email
 

Back on in Coventry yaaaaaaa

Re: Cannot access email
 

Service has been fully restored to the ex-NTL mail platform, if you continue to encounter problems it would be wise to contact support.

Re: Cannot access email
 

Hi,
Im having trouble to work out whether or not I recieved a letter about getting an E-mail address with Virgin Media. Is there any ways i could find out about it?

Re: Cannot access email
 

My e-mails are still down. Have been up & down for weeks. I managed to get one working by creating a new address@virginmedia.com. It seems to work via firefox but not windows live mail using virgins settings. All my other a/c's fail no matter I use a browser or WLM.

:bigcry:

Re: Cannot access email
 

Get a Gmail or windows email account and forward your VM emails to the new address

Re: Cannot access email
 

Thanks Gavin.It was tricky and not easy. My partner has 2 Virgin TV, net & phone a/c's one hers and one her daughters who has mental health issues so mum has to control it. My partner is not PC savvy at all.
The system will not let you have the same e-mail address for 2 a/c's. I am on one with her e-mail on her daughters. It didn't help that Windows Live Mail ( WLM )is now out of support.
My 2 old e-mail a/c's are now working also with a new virginmedia one. My partner has a new virginmedia addy that works. I now use thunderbird.
Trying to export Windows live mail addresses will work, exporting the messages wont.
I still have WLM on my PC and I can save any messages I need to keep bnefore I delete it.

:devsmoke: