Re: Street cabinet open
 

The green Virgin street cabinet is open on the junction of Danywern Drive and Wedderburn Close Winnersh RG41 5NY, I reported it to 150 but they were not interested.
Can some who has contact with Virgin report it please.

Re: Street cabinet
 

Done. Thanks for reporting it.

Re: Street cabinet
 

Heard rumours a while ago that they were considering painting the cabinets "Pink" so that youths/asbo gangs would stay away from them :D

Re: Street cabinet
 

Spurring off the power supply onto the casings would work too. :angel:

Re: Street cabinet
 

Thanks for the 0121 6281234 number, had already spent 40p on mobile trying to get through on 0870, annoying when it's not my problem!

Didn't need cabinet ref, just postcode & junction of two streets where located. "We'll dispatch an engineer withing 24hrs" they said. We'll see...

I saw the doors wide open a few weeks ago, and fixed it with duct tape (the lock had been previously drilled out). Yesterday I saw the tape had been very clearly cut, the doors wide open again, but with no visible damage, implying whatever contractor is connecting people, isn't bothered about also shutting it again.

Re: Street cabinet
 

Calling again today, doors flapping wide open over the pavement in the wind. Thought "24hrs" could be optimistic...

(Edit: "48hrs" this time; didn't like to mention I'd already taped it up twice myself, filled in the web form, & phoned yesterday morning too. And it's definitely a Virgin Media one - there's a card inside it with their number & a code.)

Re: Street cabinet
 

lol barby.

I've worked in tower blocks where the cab is on the roof, doors hanging off - open to elements and there was a godam pigeon nested amongst the bundle of wires, was jokes! At the time though it wasn't as it almost made me fall off the roof as I wasn't expecting it, proper scared the crap outta me!

My company(I am a subby) asks me to fill in forms for cabs that are in disarray. I've been back to cabs that I reported months back that have still not been sorted out.

So I give up reporting them now. I've even sent email/photos of cabs to an area manager who works direct with Virgin....nadda.

Give them a chance, call Virgin once or twice over the matter. If nothings done in a week orso, inform them that you are going to involve the council's Health n Safety if nothings done in 3 days.

They should at least make the cab hotline a freephone number, might be a start...

Re: Street cabinet
 

That sucks!

Re: Street cabinet
 

Sorry for bumping a thread thats a few months old but ive noticed another cabinet thats in need of help, do i post location on here or pm it to someone

thanks

Re: Street cabinet
 

Post on here and one of us staffers can get it reported internally for you.

just need to know the location and nearest house number & part postcode if you can. We can get the rest from the database. :)

Re: Street cabinet
 

Could one of you good folk add the following box to the list please

Street : Morven Road, Whitlawburn
Postcode : G72 8PB

Thanks.

Re: Street cabinet
 

Will do. Is it OUTSIDE 1-8 MAXTON TER or SIDE OF 1-8 ARON TER or another one?

Also, what's the problem with it?

Re: Street cabinet
 

Sorry i should have said it's outside of maxton terr on morven road. (screen shot below)

Doors are missing, wires hanging out and by what i've been told some kind of crackling noise can sometimes be heard coming from it.

Capture.JPG - 174.2 Kb

Re: Street cabinet
 

Ok, that's reported. Thanks.

Re: Street cabinet
 

How do I find out the cabinet serving my house? I used to know the old one for my old property but have never found out for my current house.
The old one that used to serve us was in a state. One day when NTL came out to fix a problem I had, the teenager that came round to fix asked me if he could borrow a spade. I was like...."err ok". I then followed him whilst chatting to him about why etc, and he basically said to me that he is always getting stitched up on jobs not having the keys to cabinets so he is asked to use means necessary to open them forcefully and then try to put them back as best he can. Thsi is not a joke, he was definitely an NTL guy, NTL van, uniform and he did to be fair fix the problem. He literally crowbarred open the Cabinet with my spade. He had to tell neighbours who he was as they thought he was vandalising it! lol. I was genuinely embarrased to be standing there but he sorted it and that was that. I obviously reported the cab disrepair the next day and it did eventually get sorted.