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-   -   Virgin Media dont support Outlook (https://www.cableforum.uk/board/showthread.php?t=33636456)

whydoIneedatech 23-07-2008 21:57
Re: Virgin Media dont support Outlook
 
Quote:
Originally Posted by duncanhead (Post 34606887)
No NAV - Symantic

---------- Post added at 22:55 ---------- Previous post was at 22:51 ----------

yes it has been an interesting week... lots of google searches and forums - but its all the on the internet. Still think that Virgin Media needs to be more up to date....

Whats the NAV - SYMANTIC

hokkers999 23-07-2008 22:01
Re: Virgin Media dont support Outlook
 
Quote:
Originally Posted by duncanhead (Post 34606714)
I have used Outlook (2003 SP3) for a month now. It integrates well with activesync and my smartphone etc. I like the advanced features (searches and .pst files etc)
I have just had a problem that MS say is down to my ISP - Virgin Media.
I called the help team and they say they dont support Outlook - It must be the most popular email client in the world ......
They say use web mail !!!! ( How crap!!!!)
I have made an official complaint but have not received any replies....

Any suggestions... PS after starting Outlook again the stuck email(s) in the outbox eventually get sent. its something to do with SSL and the port that they use for SMTP
cheers - Duncan
comments welcome !
(I've been with them for over 10 years now and are really getting fed up with their attitude)
You could always just use the Outlook web interface? Or better still ditch it completely and switch to Thunderbird. :)

duncanhead 23-07-2008 22:02
Re: Virgin Media dont support Outlook
 
The CD says Nortion Internet Security 2007....

hokkers999 23-07-2008 22:03
Re: Virgin Media dont support Outlook
 
Quote:
Originally Posted by duncanhead (Post 34606905)
The CD says Nortion Internet Security 2007....
and you *really* ought to ditch that. Google a bit for NAV and resource useage etc....

duncanhead 23-07-2008 22:04
Re: Virgin Media dont support Outlook
 
Quote:
Originally Posted by hokkers999 (Post 34606902)
You could always just use the Outlook web interface? Or better still ditch it completely and switch to Thunderbird. :)
Whats Thunder bird - will it synchronise using active sync?

whydoIneedatech 23-07-2008 22:04
Re: Virgin Media dont support Outlook
 
Quote:
Originally Posted by duncanhead (Post 34606905)
The CD says Nortion Internet Security 2007....
Is that on your computer then, it should not really be causing problems but you could check the email access levels.

hokkers999 23-07-2008 22:06
Re: Virgin Media dont support Outlook
 
Quote:
Originally Posted by duncanhead (Post 34606907)
Whats Thunder bird - will it synchronise using active sync?
Start here

http://www.mozilla.com/en-US/thunderbird/

I use it on my laptop to connect to the office Outlook 2003 server. On my desktop to connect to two different email accounts - one via POP3 the other via IMAP.

Best of all, it's free!

duncanhead 23-07-2008 22:07
Re: Virgin Media dont support Outlook
 
Quote:
Originally Posted by hokkers999 (Post 34606906)
and you *really* ought to ditch that. Google a bit for NAV and resource useage etc....
Tell me more ?.....

whydoIneedatech 23-07-2008 22:08
Re: Virgin Media dont support Outlook
 
Quote:
Originally Posted by hokkers999 (Post 34606912)
Start here

http://www.mozilla.com/en-US/thunderbird/

I use it on my laptop to connect to the office Outlook 2003 server. On my desktop to connect to two different email accounts - one via POP3 the other via IMAP.

Best of all, it's free!
It is a good product, but another one thats unsupported by Virgin.

But do not let that stop you as it may be what you need to access your email.

duncanhead 23-07-2008 22:14
Re: Virgin Media dont support Outlook
 
I still prefere Outlook 2003 as It syncs with my mobile

Richy99 23-07-2008 22:26
Re: Virgin Media dont support Outlook
 
Quote:
Originally Posted by duncanhead (Post 34606887)
internet. Still think that Virgin Media needs to be more up to date....
how?

duncanhead 23-07-2008 22:30
Re: Virgin Media dont support Outlook
 
Quote:
Originally Posted by Richy99 (Post 34606931)
how?
support Outlook and smartmobiles....

hokkers999 23-07-2008 22:32
Re: Virgin Media dont support Outlook
 
Quote:
Originally Posted by whydoIneedatech (Post 34606837)
pop3 is 110

smtp is 25

on a Virgin Media connection
On any connection, they are the standard ports.

duncanhead 23-07-2008 22:32
Re: Virgin Media dont support Outlook
 
Quote:
Originally Posted by duncanhead (Post 34606935)
support Outlook and smartmobiles....
Support Outlook and smart mobiles...

Horace 23-07-2008 22:34
Re: Virgin Media dont support Outlook
 
All they're saying is they don't support 3rd party applications, they shouldn't support any and concentrate on services they do provide. Email ports work fine with VM, I use them every day, if you can't fix the problem and MS won't help then find someone and pay them to fix the problem and stop cluttering up the support lines for problems not related to VM, you wouldn't contact your electricity supplier about a washing machine problem would you? Same thing, they provide the pipe and what sits on either end of it is your concern.


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