Re: Is the VIP Pack still available?
 

I was told that when my 10MB BB was changed to 20MB the charge was increased by £2.00 and my BB bill has been a fixed £37.00 since then. I will have to ring them and get an explanation and will get back to this thread with their reply. I'm sure there will be an interesting answer.

Taken from a previous posting:

Changes to our Broadband Size: XL service
On 1st May 2007 the price for Broadband Size: XL will go up from £35 to £37 per month
The good news is that from May onwards we'll also be rolling out a programme to increase the speed of the Size: XL service from 10Mb to up to 20Mb*.
From the VM web site. It is the Broadband XL which goes to £37 from 1st May, so this may well affect people recieving bills now. There is no mention of the increase only applying to 'broadband only' customers, though some posts on CF indicate it will not apply to the VIP package (and possibly not the other bundles, though I've not seen anything about that).

The Broadband XL package upgrade to 20MB will 'officially' start to be rolled out from 1st May (though I see some people already have it).

As usual, during the rollout period, there will be countless posts on here to the effect 'why am I paying £37 for 10MB when others are getting 20MB for the same price', but I guess we are used to that by now.

Re: Is the VIP Pack still available?
 

Yes but the VIP discount was adjusted to take that into account. And again when the TU went down and the Sports & Movies went up.

As you get bill seperately for broadband, before 1st May it would have been £50 for TV and phone and £35 for broadband.

Now it is £48 for TV and phone services and £37 for broadband

Both of which give you £85 ;)

Re: Is the VIP Pack still available?
 

yes they did that to me when they ripped me off by over £300 now my credit rating is crap cuz of them.

Re: Is the VIP Pack still available?
 

Just had a bit of good news (not from VM mind), SKY rung me redarding the install offer I'd agreed in December (then had to cancel) and they asked if I was still interested, explained I had to cancel that offer due to my contract still having some months on it and was told the offer was still valid as I'd taken it up in the offer period and my account with SKY was frozen, not cancelled, so it was still valid and give them a call when you're ready to cancel VM.

So if that is true, then that's a free SKY+ for me and my neighbour (recommend a friend), free second standard STB as we're having Multiroom, free installation and free BT Line install! Now THAT is how you treat your customers :)

Obviously when the time comes to cancel I'd have to ring SKY and confirm this offer is indeed still available, and if it is, woohoo!! Something to look forward too I guess.