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-   -   Zapping the Cloners - how good is this? (https://www.cableforum.uk/board/showthread.php?t=33623821)

Dai 13-11-2007 14:56

Re: Zapping the Cloners - how good is this?
 
Quote:

Originally Posted by swapshop1 (Post 34432442)
@Mick, the OP has not posted anything that is in either bias. The problem with text is that if you have a bias in mind when you read something then you read into the text with that bias. When I read the OP post, I thought that either bias applied.

What I posted was a snipped version of what I found. All I did was correct a couple of the worst spelling errors.
(Missed the Virgins tho..)

Personally I pay for my software and services. The guys that produce this stuff need to eat too.

This was for information only, with no intention to justify OR condemn.

JackSon 13-11-2007 17:09

Re: Zapping the Cloners - how good is this?
 
Quote:

Originally Posted by Saneboy13 (Post 34432518)
I know that nothing that Mr Angry said or did or wrote or shouted about had any influance on what's happening right now.

All that needs to be said is that it looks like VM are getting things sorted out, and if it works then all the better for the customers I say

If not direct by his actions it is still victory in the cause to which he applied himself, and since he was the only one to take such a passionate stance on the subject I will always commend him on such.

Coincidences do happen, but sometimes things are not just down to fortunate timing. Perhaps I'm cynnical, but had nobody made such a song and dance about thie situation, I find it a little far fetched to think VM would be implementing any counter measures at this time. Regardless, it is happening, and that is the main thing. May it succeed!:)

Saneboy13 13-11-2007 18:45

Re: Zapping the Cloners - how good is this?
 
Quote:

Originally Posted by JackSon (Post 34432748)
If not direct by his actions it is still victory in the cause to which he applied himself, and since he was the only one to take such a passionate stance on the subject I will always commend him on such.

Coincidences do happen, but sometimes things are not just down to fortunate timing. Perhaps I'm cynnical, but had nobody made such a song and dance about thie situation, I find it a little far fetched to think VM would be implementing any counter measures at this time. Regardless, it is happening, and that is the main thing. May it succeed!:)

I did not say that it was off VM's own back that these changes were made. There was a chance encounter for a VM employee with a director and they got to discussing issues that he thought needed to be addressed.

To the credit of the director he got onto the people that needed to be contacted and he jumped all over them. Told them that this needed to be pushed through as a high priority, and hence we started to see some action taken.

If the work VM are doing gets rid of all the cloned modems that are bought off Ebay or the guy down the pub then that's a small victory.

The over-all end user benefits and a decrease in UBR saturation is what they are aiming for. I hope that they keep on top of what's started, and I do know that other processes are going to be implemented to cut down on these things happening again in the future.

slowcoach 13-11-2007 19:37

Re: Zapping the Cloners - how good is this?
 
This is a good cop-out for VM, did we not have cloners when we were on a perfect 10Meg, VM fouled up with the switch to 20Meg after a simplistic trial, the infrastructure in many parts of the country just cannot cope with the load at peak time, hell, the speed is all over the place at any time of day.

Tue, 13 Nov 2007 20:09:48 GMT

Test 1: 1024K took 9123 ms = 112.2 KB/sec, approx 925 Kbps, 0.9 Mbps
Test 2: 1024K took 12820 ms = 79.9 KB/sec, approx 658 Kbps, 0.64 Mbps
Test 3: 1024K took 10923 ms = 93.7 KB/sec, approx 772 Kbps, 0.75 Mbps
Test 4: 2048K took 19890 ms = 103 KB/sec, approx 849 Kbps, 0.83 Mbps

Overall Average Speed = approx 801 Kbps, 0.78 Mbps

Thankfully all the cloners switch their modems off come midnight. :dunce:

davedefeet 13-11-2007 20:02

Re: Zapping the Cloners - how good is this?
 
Quote:

Originally Posted by TraxData (Post 34432050)
You have a PM


Gordon Brown?

lemta 14-11-2007 10:32

Re: Zapping the Cloners - how good is this?
 
I had the worst experience from this! My MAC was blacklisted because of these counter-measures, VM finally admitted it and are sending out a new modem!

I hope this war is not about defeating the Cloners 'AT ALL COSTS'!

Hom3r 14-11-2007 12:37

Re: Zapping the Cloners - how good is this?
 
Quote:

Originally Posted by lemta (Post 34433183)
I had the worst experience from this! My MAC was blacklisted because of these counter-measures, VM finally admitted it and are sending out a new modem!

I hope this war is not about defeating the Cloners 'AT ALL COSTS'!

Wouldn't anybody rather have a small number of legal modems get nuked, but nuke all the illegal modems in the process, a small price to pay.

lemta 14-11-2007 12:42

Re: Zapping the Cloners - how good is this?
 
Quote:

Originally Posted by Hom3r (Post 34433250)
Wouldn't anybody rather have a small number of legal modems get nuked, but nuke all the illegal modems in the process, a small price to pay.

I'm sure you would feel differently if you had been affected lol ;)

TimIgoe 14-11-2007 12:48

Re: Zapping the Cloners - how good is this?
 
Quote:

Originally Posted by lemta (Post 34433253)
I'm sure you would feel differently if you had been affected lol ;)

s'long as its easy enough to get fixed (as a legit customer) I'm sure there wouldn't be many problems - this might need support to know whats going on however.

lemta 14-11-2007 12:56

Re: Zapping the Cloners - how good is this?
 
Quote:

Originally Posted by TimIgoe (Post 34433255)
s'long as its easy enough to get fixed (as a legit customer) I'm sure there wouldn't be many problems - this might need support to know whats going on however.

The problem is it's not easily fixed. Firstly, they don't have a clue how to identify these problems without you knowing it and pointing them in the right directions so that they can escalate and go 'higher up'. Secondly, even when they have identified the issue, they have to issue a new modem which takes a couple of days. Once the modem arrives, you have to phone up to activate. In the meantime you are without internet connection which for some is vital in this day and age!

I would not complain too much had I been able to re-activate the modem by giving VM a call, but this is not the case! :(

Mr Angry 14-11-2007 17:21

Re: Zapping the Cloners - how good is this?
 
Quote:

Originally Posted by Saneboy13 (Post 34432821)
I did not say that it was off VM's own back that these changes were made. There was a chance encounter for a VM employee with a director and they got to discussing issues that he thought needed to be addressed.

To the credit of the director he got onto the people that needed to be contacted and he jumped all over them. Told them that this needed to be pushed through as a high priority, and hence we started to see some action taken.

If the work VM are doing gets rid of all the cloned modems that are bought off Ebay or the guy down the pub then that's a small victory.

The over-all end user benefits and a decrease in UBR saturation is what they are aiming for. I hope that they keep on top of what's started, and I do know that other processes are going to be implemented to cut down on these things happening again in the future.

Hi there Saneboy.

Not wishing to detract from your version of events I think it's worthwhile pointing out that a full 24 hrs before the implementation of the current measures I, a certain television production company, a certain Channel 4 "social commentator", and two top flight legal firms were made aware in advance of the tests, the demographics and the duration. You can consider this unusual sharing of information at the behest of your mysterious "director" to be coincidence should you elect to do so - or, alternatively, you can seek confirmation from those moderators on the forum who are in a position to substantiate what I have said above.

As for me, I'm just glad it happened and is happening but it was nothing short of a disgrace that it was allowed to go on for so long and, as Rob has pointed out, that VM still refuse to admit that the problem exists.

Hooray! for more "chance encounters" of the kind you describe - especially if they bring about tangible results in the face of national exposure.

davedefeet 14-11-2007 22:09

Re: Zapping the Cloners - how good is this?
 
I thought that a previous Attack ON The Clones, Cable Modem Config file stopped this happening?

When I was working at VM, just about all the Cloning stopped dead! I suppose the Cloners found another way eh?

If your Cable Modem is identified as a (possible) clone, it's Zapped and will "Run down the curtain and join the bleedin' Chior Invisible" hence you have to get a new one.

I hope you asked for (and got some) compensation Lemta?

Merry Christmas

I used to work for Virgin Media but I'm Alright Nowoooo!

Saneboy13 15-11-2007 06:30

Re: Zapping the Cloners - how good is this?
 
Quote:

Originally Posted by Mr Angry (Post 34433398)
Hi there Saneboy.

Not wishing to detract from your version of events I think it's worthwhile pointing out that a full 24 hrs before the implementation of the current measures I, a certain television production company, a certain Channel 4 "social commentator", and two top flight legal firms were made aware in advance of the tests, the demographics and the duration. You can consider this unusual sharing of information at the behest of your mysterious "director" to be coincidence should you elect to do so - or, alternatively, you can seek confirmation from those moderators on the forum who are in a position to substantiate what I have said above.

As for me, I'm just glad it happened and is happening but it was nothing short of a disgrace that it was allowed to go on for so long and, as Rob has pointed out, that VM still refuse to admit that the problem exists.

Hooray! for more "chance encounters" of the kind you describe - especially if they bring about tangible results in the face of national exposure.

Mr Angry,

There is more to this than you claim. The trials happened a week after the chance meeting, not 24 hours later.

To be honest I don't really care when it happened, as long as it improves the service to customers.

I could go into more details, but I don't feel they would add to this discussion

lemta 15-11-2007 10:51

Re: Zapping the Cloners - how good is this?
 
Quote:

Originally Posted by davedefeet (Post 34433601)
I thought that a previous Attack ON The Clones, Cable Modem Config file stopped this happening?

When I was working at VM, just about all the Cloning stopped dead! I suppose the Cloners found another way eh?

If your Cable Modem is identified as a (possible) clone, it's Zapped and will "Run down the curtain and join the bleedin' Chior Invisible" hence you have to get a new one.

I hope you asked for (and got some) compensation Lemta?

Merry Christmas

I used to work for Virgin Media but I'm Alright Nowoooo!

I think they have given me some credit for loss of service but forgot to ask how much cos I was more interested in getting my service back up! I got the new modem and it's working now so maybe when I get some time I'll phone up and see if they gave me enough credit for the bother I had to go through! :D

Mr Angry 15-11-2007 17:25

Re: Zapping the Cloners - how good is this?
 
Quote:

Originally Posted by Saneboy13 (Post 34433683)
Mr Angry,

There is more to this than you claim. The trials happened a week after the chance meeting, not 24 hours later.

To be honest I don't really care when it happened, as long as it improves the service to customers.

I could go into more details, but I don't feel they would add to this discussion


Hi again Saneboy,

I'm not suggesting that there isn't more to this than I claim, quite the opposite actually, there's more to this than I'm prepared to divulge.

With regards to the 24hrs claim let me elaborate. Myself and those professionals referenced above were advised / assured 24hrs in advance of the tests that they would be happening. I'm sure the bulk of people reading this will draw their own conclusions as to why VM may have thought it prudent to do so.

Suffice to say that the prospect of an expose not confined to the normal platitudes and almost instantly forgettable moaning of say, "Angry from Surrey" on Watchdog was enough to provoke some action on their part. Like yourself I'm glad it happened and hope that more robust measures are rolled out in the very near future (what is the lifespan of broadcast media?).

Many thanks for the PM and the insight from your perspective - I'll try to respond later.

Cheers.


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