Re: Very Slow download speed in Stevenage
 

Thanks for that - have bookmarked it as well.

Re: Very Slow download speed in Stevenage
 

Here in Letchworth, BB and TV went down for around an hour, and now I am only getting 2mb speeds. It has never been that low. In fact, even at busy times, it hasn't dropped below 8-9mb speeds!

Edit:: That MySpeed test shows it as 9.62mb, so I don't know why Giganews is showing it as between 1.7mb-6mb

Re: Very Slow download speed in Stevenage
 

This is mad !!!!!!!!!!! i now get 3 different readings from 3 different sites!!!

this is speedtest.net
https://www.cableforum.co.uk/images/...007/04/119.png

then Broadband max gave a result of 6.7 mb download !!!
then MYspeedBandwith gave a reading of 9.45 mb download !!!
so who the hell do you believe ????

Re: Very Slow download speed in Stevenage
 

Mine is getting worse on MySpeed. Started out a 9mb, now it's showing 3.86mb.

Speedtest.net
https://www.cableforum.co.uk/images/...007/04/118.png

Re: Very Slow download speed in Stevenage
 

dont worry my speeds are lowering from time to time too. if you have a router, try rebooting it and then testing the speed again. if its still low then its a ntl problem.

well it depends, i always use myspeed as it downloads from a uk server. other sites have different download locations so speed may differ. I always find I get fastest downloads from rapidshare. when testing on myspeed click on the near bottom where it says 1kb = 1000 bytes and it should change to computer kilobytes (the speed you see when you download a file). if the downloads are same as myspeed then its correct.

Re: Very Slow download speed in Stevenage
 

Also in Stevenage.

Also since weekend my 10MB service is rarely hitting 3MB. Been as low as 400K. Used around 6 different speed testers, including speedtest.net, and all say similar, normally they show around 7MB (on old 120 cable modem).

Thought perhaps since I changed to V+ this week they might have screwed my download speed (happened before) but modem still reports it is set to 10MB download.

Perhaps this is due to new hardware going in for this 20MB upgrade?

As an side upload speed has not been effected, indeed on one occasion I had fast upload than download.
Not the machine, tried Mac and XP both running on a local gigabit net, firewall showing no other traffic to or from my net to cable modem.

Guess going to have to phone tech support then. Anyone done that already? What was the reply?

Cheers

Edit: Here is the latest from speedtest.net
https://www.cableforum.co.uk/images/...007/04/116.png

Re: Very Slow download speed in Stevenage
 

yeah several tests from opening cmd in run & doing tests like netstat -a to tracert after that was told a techy would visit next monday am as getting various speeds during the day from 5254kbps at about 3.30pm to 2388kbps at 8pm now get 4256kbps one time the speed was at 1679kbps nothing like it is ment to be ?


just done this
Download speed was estimated at 4772.453724 kbps. [4.66 Mbps]

Re: Very Slow download speed in Stevenage
 

I'm from stevenage too, last week I was always getting between 8-9.5mb...now, the last few days I've been getting between 0.3 and 3mb.
I have rang Virgin and they said their wasn't a problem in the area? I explained that my connection was slow also my mate who lives up the road has the same problem.....they didn't want to know....... :-(

Re: Very Slow download speed in Stevenage
 

Exactly the same problem here in Letchworth.

Re: Very Slow download speed in Stevenage
 

same problem here in Potters Bar / Hertfordshire