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-   Virgin Media News Discussion (https://www.cableforum.uk/board/forumdisplay.php?f=10)
-   -   Currently Holding For 1 Hour To Cancel My Virgin Account (https://www.cableforum.uk/board/showthread.php?t=33609946)

Theodoric 07-03-2007 21:19
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:
Originally Posted by Zeph (Post 34245214)
That could be something to do with the fact that people only seem to come here to moan just recently.
A general rule of all forums dealing with products, I believe. The samples are always heavily biassed in favour of people with problems. Those without any problems rarely feel compelled to post.

I remember looking at some forums the last time I wanted to buy a camera. From some of the posts, if the problems had been general, I'd have expected the firm in question to gave gone bust. It can be extremely depressing at times!

Graham M 07-03-2007 21:20
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:
Originally Posted by Theodoric (Post 34245227)
A general rule of all forums dealing with products, I believe. The samples are always heavily biassed in favour of people with problems. Those without any problems rarely feel compelled to post.

I remember looking at some forums the last time I wanted to buy a camera. From some of the posts, if the problems had been general, I'd have expected the firm in question to gave gone bust. It can be extremely depressing at times!
Very true :)

newguy 07-03-2007 21:20
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Just wondering if you have any updates for us since you're last post? :erm:
Quote:
Originally Posted by lauranimmo (Post 34245060)
After waiting and speaking to someone i have been passed to another department and now i'm waiting for 20 minutes so far - i'll keep you posted.

AndyCambs 07-03-2007 21:20
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:
Originally Posted by Theodoric (Post 34245227)
A general rule of all forums dealing with products, I believe. The samples are always heavily biassed in favour of people with problems. Those without any problems rarely feel compelled to post.

I remember looking at some forums the last time I wanted to buy a camera. From some of the posts, if the problems had been general, I'd have expected the firm in question to gave gone bust. It can be extremely depressing at times!
Depressing? I feel suicidal after reading some of these....

NTLVictim 07-03-2007 21:26
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Try reading with one eye closed, it should filter by 50%.

lauranimmo 07-03-2007 21:29
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:
Originally Posted by WHISTLED (Post 34245210)
Where is the logic in that your calling retentions to cancel because of how long it takes to get through to them? I think I can see the solution to your problem
What part dont you understand on the menu when it says press 4 to cancel. Its in plain english!

AndyCambs 07-03-2007 21:29
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Its the grammar and spelling for a start....

lauranimmo 07-03-2007 21:36
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
I didn't cancel!!!!!!


They offered me a cracking deal!

Virgin+ box
2nd box for £5 a month no installation
Free movies and sports 12 months

Thanks virgin media, your the best

WHISTLED 07-03-2007 21:39
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:
What part dont you understand on the menu when it says press 4 to cancel. Its in plain english!
Anyone else understand that? Or the Private message that followed asking me if I was stupid, or if there was a medical reason..

Watch that blood pressure :D

Quote:
They offered me a cracking deal!
Typical... and almost certainly the only reason for the call in the first place.

AndyCambs 07-03-2007 21:41
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:
Originally Posted by lauranimmo (Post 34245269)
i called to cancel my virgin, what a deal they gave me!

2nd box installed for free then £5 a month thereafter

VIRGIN+ box

free movies and sports for 12 months.
Just thought I'd add this - in case someone forgot to.

newguy 07-03-2007 21:44
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
'Offer riders' is what I made out of that comment :D
Quote:
Originally Posted by WHISTLED (Post 34245268)
Anyone else understand that? Or the Private message that followed asking me if I was stupid, or if there was a medical reason..

Watch that blood pressure :D

Typical... and almost certainly the only reason for the call in the first place.

Mr Clean 07-03-2007 22:08
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
All that ****ing and moaning for nothing. Wasting time typing in this thread, while on hold in a call queue, when you clearly had no intention of cancelling.

If you had any balls at all you'd of told em to stick their deal and bogged off to Sky like the other fools.

Muppet!

lostandconfused 07-03-2007 22:11
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
if you wanted to cancel you could have written a letter sent it recorded delivery, probably taken about 10 minutes, unless as per most recent post you were just after an offer you couldnt refuse

Rik 07-03-2007 22:29
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:
Originally Posted by lauranimmo (Post 34245036)
This is disgusting, i'm absolutely appalled
Its a good job youre cancelling then! :D

---------- Post added at 23:29 ---------- Previous post was at 23:24 ----------

Quote:
Originally Posted by lauranimmo (Post 34245262)
I didn't cancel!!!!!!


They offered me a cracking deal!

Virgin+ box
2nd box for £5 a month no installation
Free movies and sports 12 months

Thanks virgin media, your the best
Ha Ha Ha
Absolutely Priceless!! :D

spankysmagicpian 07-03-2007 22:55
Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:
Originally Posted by WHISTLED (Post 34245268)
Anyone else understand that? Or the Private message that followed asking me if I was stupid, or if there was a medical reason..
Ha ! I got a PM from him / her too asking if I 'was retarded'

I can't even be bothered replying but if you are readng this I was extremely flattered to get several insults thrown at me in the PM so thanks for your time 'lauranimmo'


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