Cable Forum - On Demand not working

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- Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)

- - On Demand not working (https://www.cableforum.uk/board/showthread.php?t=33606028)

dranny69

23-01-2007 20:20

Re: On Demand not working

Quote:

Originally Posted by BossyBoobs (Post 34203600)

IS002 = no interactive setup on account. All they had to do was re-add it =)

but i called faults three times prior to the service workin again , if all they had to do was re-add it why didnt they?????

Nor	24-01-2007 00:20

Re: On Demand not working

Still not working for me. Was told by faults department that it was a national fault and would be fixed by 31 Jan. Not holding out much hope. Reckon it's not a national fault, but a fault with those who have had TV Drive installed.

MaccLad

25-01-2007 22:35

Re: On Demand not working

Yippeeeeee. My VoD's been fixed now. Thanks to 2nd line support. Sorry to hear about those folk still waiting - but I'm just off to watch a good film (well, an old film then).;)

TiggerT

26-01-2007 08:17

Re: On Demand not working

We've got an onsite tech coming today to try to fix our VOD (NDE01 error). Fingers crossed!

T.

TiggerT

26-01-2007 12:55

Re: On Demand not working

It's fixed! I wasn't home but my wife said that due the the spaghetti wires around our TV, the tech said that the wire in the connector had got stretched. He changed that and added an extension and apparantly we now have VOD again. Woohoo!

T.

***lgn***

26-01-2007 13:14

Re: On Demand not working

Quote:

Originally Posted by Nor (Post 34194145)

My On Demand hasn't worked since I got TV Drive installed. It works on the TV Drive box, but not on the other two. It's been nearly 2 months now without On Demand services.

Spoken to CS on dozens of ocassions and no further forward. Does anyone know if there's a known problem at the moment?

nor...........i got same problem from so many days....can u tell me that have u resolve it or not...

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