Re: Yet another TV Drive Review
 

Hi quadplay is it right that VOD and Email on the TV Drive in the stafford area is not working yet?
If I go in to VOD i get a message saying its not availble and to try later.
If I go in to set up an email account I am told I do not entitled to use this service.
Spoke to CS they say its because its not released to my area yet.

Thanks
Andy

Re: Yet another TV Drive Review
 

VoD is broken, but Email should work. Sounds like your account hasn't been provisioned for email. What's the exact error you get?

Re: Yet another TV Drive Review
 

Hi every time I try to set up an email account it tells me this subscriber is not entitled to use this service.
I get this on my TV Drive box and on my Samsung box which is downstairs.
CS tell me it is ticked on the Samsung box but not on the TV Drive box.
It seems like my account is messed up.
Thanks

Re: Yet another TV Drive Review
 

Call Faults on 151 from an ntl phone - you need your Interactive account refreshed and the entitlements re-sent.

Re: Yet another TV Drive Review
 

Will do mate but to be honest I am sick of calling them as they keep on saying its all ok at their end and that I will have to wait.

Re: Yet another TV Drive Review
 

Whereabouts in the country are you?

Re: Yet another TV Drive Review
 

I live in Rugeley Satffs and as far as I know I am on the Satfford area

Re: Yet another TV Drive Review
 

OK, if you'd like to drop me a PM with your account number, full name and address and date of birth (for security purposes), I'll take a look into this for you.

One of the CF team can confirm I'm a member of ntl:Telewest staff, and I'd recommend you await their confirmation before sending details to any poster.

Re: Yet another TV Drive Review
 

TV Drive review update! :)

Came across an odd....'feature' last night after having the TV Drive for just under 2 weeks.

I was playing back a recording of NCIS and a reminder (which I had previously set) popped up for Battlestar Galactica (frakking awesome show BTW) on Sky Two. The TV Drive switched itself over to Sky Two - but the display on the front of the box continued to count upwards, as if I was still playing back the NCIS recording. I couldn't get the box outta its 'playback coma' and I had to reset it.

Speaking of NCIS - why is the series link (for Season 3 on Five) saying "One of Three"? There's 22 episodes in Season 3, shouldn't TV Drive be reporting this series link as "Ongoing" or even "One of 22"?? Meh, I'm nitpicking really, Series links aren't actually accurate on Sky+ either.

The 'dropped frames after using 2 tuners' bug seems to have gone! :shocked:, so I'm chuffed. No failed recordings so far; No resurrected series links from the dead (as some users have suffered); Deleted recordings stay deleted; The 'Copy to DVD' feature works for me ....the only thing which needs sorting out really is - you guessed it - the constant lockups, the Return of the VOD :tu:, and charging me the correct amount on the bill next month (please!).

Of course, knowing my luck the TV Drive will probably blow up later and I'll be moaning about it on here :p: but for right now, I'm very happy...and losing sleep thanks to watching VOD off the good old Pace box in the bedroom. Thank you, NTL - thank you for denying me sleep!!! :mad::p:

Re: Yet another TV Drive Review
 

Thanks
Quadplay your a star email now working on both boxes.
I wish all NTL staff knew as much as you.
Thanks again
Andy.

Re: Yet another TV Drive Review
 

Got to agree with that, it's the only thing driving me round the bend. Oh, that and the time it takes to view shows by category... I did a search for sitcoms, sat waiting for a couple of minutes, gave up and went to browse the forums. When I got back, after all the wait, it only listed shows on ABC1 and Paramount!

The lockups arn't doing the marketting any good either. Friends keep telling to go back to the old system because, "this new stuff is crap". :( I really think it's one thing that should have been fixed in a closed beta, before any rollout. However, it does appear to have been better the last couple of days?

The good news is that TVD managed to survive my two week holiday and recorded everything it should. The old TiVo also managed to control the live tuner nicely also for the few shows I set to record remotely. Hurrar!

It is a good system and does what it's meant to, but there are definately improvements which could be made to the speed and ease of use for programme searching.


A.

Re: Yet another TV Drive Review
 

Well Chris and all on here had the TVD fitted today

Engineer turned up a day early to witness the present Mrs Bayonet in not the best of moods due to severe dose of flu. That advert with the guy with chillies on his head and under his nose? well my missus actually wears them. So she sends him packing tried to contact CS but as it's a staff account can't touch it.

Anyway he turns up again this afternoon (with the wrong STB the SAMSUNG) comes back with correct STB installs it but didn't install the HDMI lead (although he did provide one) gave a quick run through and said the hit should come down in 2 hours. Nodded knowingly and he left. Had to go out for half an hour and when I got back number one son had set up the HDMI and everything was working luvvly jubbly. BBC HD on channel 108 is very good changed settings to 1080 but may change back to 720 as Chris said for the rugby or footy.

Recorded Deal or No Deal for Mrs B and very impressed with how easy it is. There is a bit of a delay when going through channels not that noticable but buying the HDTV seems now to have paid off. Couple of niggles I just realised no instructions with the TVD, engineer gave me the ntl book with PACE and SAMSUNG STBs but nothing about the TVD might need feeding back. I know most of the instructions are on screen but it may be a bit confusing to some people and I did check in the box the engineer left.

Hope the software updates improve the little things thanks to all on here for their help and advice Chris has my vote for most helpful post of the month

Cheers mate

Re: Yet another TV Drive Review
 

There is a booklet for the TVDrive, came in the box with mine and had the card stuck on the front.

Follows the rounded rectangle design of the WhyCable? advertising. It doesn't half state the obvious though :D

Re: Yet another TV Drive Review
 

can anyone tell me if only bbhd is availible on ntl tvdrive in south wales cardiff area.
not even the on demand is working
when are more hd channels coming on line????
anyone help
ta
steve

Re: Yet another TV Drive Review
 

There is no VOD in the Cardiff area at present.

BBC HD Trial is the only channel avaliable at the current time. It is not know if or when other channels will launch on the HD service.

You should just take advantage of the clear HDMI upscaled picture, 3 tuners and 80 hours of storage space until more is known :)