Re: 300k or 1Meg
 

if you phoned ntl customer service and they answerd the phone with "hello how can i help" you were misinformed

Re: 300k or 1Meg
 

no doubt the guy was probaly from pakistan or somewhere and read it off a bit of paper lol and read the old one but meh

not sure if i should risk upgrading to 1meg i would break the 3meg limit in under a 2weeks no problem, i take up like 200mb(ish) a day, 15 days later it would be over the allowed bandwidth, and i sumtimes download large files meaning ill definly be over it but might be worth upgradin to 1mbit for a month or two well till i get the warning then get 2mbit

Re: 300k or 1Meg
 

"I agree" I think you have hit the nail with your first blow"https://www.cableforum.co.uk/images/...2005/10/15.gif

Re: 300k or 1Meg
 

Actually he was Irish..:(

Re: 300k or 1Meg
 

well that changes everything, he must have been provided with the wrong information

irish rocks:cool:

still not sure what i will do about upgrading my speed, might leave it till a while, no real need 2 upgrade yet

Re: 300k or 1Meg
 

i wonder how long it will be before ntl phases out the old 300k and we have to have the new 1meg and its low cap?

Re: 300k or 1Meg
 

I think that`ll depend on how many make the jump. I still think they`re trying to get a 2meg entry level.

Re: 300k or 1Meg
 

Hmmm
I spoke with NTL Broadband Support re: capping & 300k phasing out - and recieved several conflicting responses from the wonderful (useless) tech support peeps over in India. So - I called CS & demanded to talk to someone who could give me the truth! A very polite lady full of the joys of Red Nose Day went away & came back to read from their 'official' documentation... She read 'All 300k users will be automatically upgraded by the end of March' and 'The 3Gb cap will not be enforced until later in 2005'
So - I wonder what trith there is in that!

Re: 300k or 1Meg
 

:notopic:

OMG!!!! They must be outsourcing the call centres to Ireland then!!! :Yikes: :Yikes: :Yikes:
Quick everyone cancel in protest!!! :D

:notopic:

Re: 300k or 1Meg
 

no mate i work in belfast , they closed our customer care and faults here in december and the rest of us go in april , so must have been an irishman on tour or scottish and you got the accents mixed up ;)

Re: 300k or 1Meg
 

Damn, that`s some relocation :Yikes:

Re: 300k or 1Meg
 

scottish/Irish....All the same to me.
However..I know what he said!!

Re: 300k or 1Meg
 

Time I started looking at ADSL, if that's true - at least when they DO turn the screws - only NTL could make a NEGATIVE out of a speed upgrade!

Re: 300k or 1Meg
 

Hope that she was wrong, I'm not going to be happy on 3 gig a month!

Re: 300k or 1Meg
 

The problem with NTL is that they get so many leaks before hand that eventually one can be forgiven for being totally confused whether you're an NTL CS or just a customer.... :(

Thus far I thought we had a choice about 300k. :confused:

Possibly NTL managment deliberately leak info in this way to see what offer they can finally get away with...

Cynical? Me? You bet... ;)