Re: Proxy Server Problems
 

why does it always seem to be manchester :erm: :erm: , at the end of the day if you are not happy then be prepared to complain or move your buisness elsewhere ;)

Re: Proxy Server Problems
 

You tried complaining to tech support in India ?????

50% chance that is where you will end up even if you are on the bromley platform the one they said wasn't being diverted.
next week next year it could be 100% then we are all screwed
:td:

Re: Proxy Server Problems
 

My problem is that I'm getting 404 errors for a fairly new domain.
Now I *know* the domain is up & running, as it's been checked through a connection elsewhere in the country.
Now the hosting company provides a very nice error 404 page, but unfortunately it doesn't have the original domain.
So, I can't force a refresh with my browser.
How do I get NTL's caches to retry the domain, instead of continuing to serve up the 404 page they initially cached?

I've tried a few different proxies - swansea and leeds but similar results there.

Any ideas?

Re: Proxy Server Problems
 

How new ? - what is the domain ?

Re: Proxy Server Problems
 

At this point I don't want to disclose the domain/hosting company to avoid any embarrasment to them.

The question is really about how to get the caches to update when I can't actually force a refresh with the browser.

Is there another way to convince the caches to go look again?

Re: Proxy Server Problems
 

Sorry, but you haven't actually proved that ntl proxy servers are at fault here, and the fact that you have tried a few lessens your case even more - one duff proxy is a possibility - many is very unlikely.

Unless you post the domain so people can test it, then you aren't going to get much further.

Re: Proxy Server Problems
 

I'm NOT saying that the NTL proxies are at 'fault'!
And knowing that you, or anyone else CAN see the domain doesn't help me either, since I already know from someone else that they can see it.
So the issue is why *I* can't.

Since my browser doesn't 404 on the domain I'm looking for, but instead ends up on a page provided by the hosting company on *their* domain (which gives the 404 error instead), I can't do the CTRL-Refresh in my browser to get the proxies to update.

So I can see that until they have a reason to refresh it will seem as if the domain isn't there.

I'm trying to find a way to force that refresh, in the absence of simply pressing CTLR-Refresh in my browser!

Re: Proxy Server Problems
 

Aside from the control refresh option what happens if you type ?1234 after the address ie www.google.co.uk?1234

Kinda forces it around the cache.

:)

Re: Proxy Server Problems
 

How new is the domain? It can take up to 48 hours, sometimes longer, to fully propagate through. One article that explains it is at http://www.luckenbooth.com/hosting/dns.html

Re: Proxy Server Problems
 

I tried messing with the URL, adding '?1' etc - no dice. (that would only add new cache entries anyway, rather than update the 'stale' ones.)

Also, it's not down to DNS propagation - the domain was setup on 20/2/2005 - rather more than 48 hours and easily should be up-to-date now.

It's weird (and annoying. lol)

Re: Proxy Server Problems
 

Post the domain so people on here can test it, you don't have to name the webhost you are with.

Re: Proxy Server Problems
 

Just re-posting some info here (although I thought that it had been saved in a sticky thread) as ppl are misunderstanding how they are routed through the proxies and then forming wrong conclusions from misleading data.

It seems as if ppl are under the impression that if they do not specify a proxy then they have a "regular proxy" when this is not the case.
I'm sure there used to be a sticky thread explaining how all this works but it looks as if it has become unstuck. :(

In brief, when you don't specify a proxy, the routers or switches load-balance web requests (based on the web request URL) over all of ntl's local proxies - the end result is that the same URL always goes to the same proxy (unless it's overloaded or down).

Therefore the concept of having a "regular proxy" when not actually specifying one is completely false. There will be a regular set of proxies used.
Using one of the proxy checker web sites that displays the web headers e.g. http://www.all-nettools.com/toolbox will only tell you which proxy is being used for that particular URL, unless you are manually specifying a single proxy.

Also using your own local proxy server will not bypass the ntl proxies because of this upstream redirection mechanism. If you get faster results using your own local proxy server it's prolly because the object is already cached or else your proxy server is better than your PC at utilising the network connection. ;)

Re: Proxy Server Problems
 

Like the sky, the naff proxies have always been there. I'm always proxy hopping. Sometimes the transparent one works, sometimes not. Often, it will work fine with some sites but not others. Yahoo is the notable example. If I specify a proxy, it can work for a while then stop working - page not found, slow response, missing images...

Re: Proxy Server Problems
 

I don't think anyone will be abe to help you unless you are a lot more specific about the issues that you are having and note some supporting info. The top of this thread has some useful tips.

Re: Proxy Server Problems
 

Is anyone still having probs with proxy's?
I have been unable to access my site for about a month now with out going through a proxy server,the problem is have is that i keep having to telling people how to use a proxy server just so that they can access the site,not sure how many visits i have missed because of this as the majority of user's in my area use ntl,and i have no way of telling all visitors to use a proxy server,Is my best option to change isp? or is it a fault with ntl that will be repaired??
My host :ukhost4u
My Site:www.ayfc.org.uk
My Default Proxy:oxfd-cache-2.server.ntli.net
The Proxy I am Using For Access: sotn-cache-1.server.ntli.net