Re: My new bill
 

Too subtle for some would you say?My best jokes fall flat because of that tendency. ;)

Re: My new bill
 

Update:
Well I have been on the phone again to check and it still had not been sorted out. :mad:
I spoke to a very helpfull young man who could not believe that the person who upgraded me from 750 to 1024 had refunded the last three years instead of two weeks 750.
He says that he has managed to sort it but I had to pay last months bill by card and probably my next one as well. He has also credited me £20 for the upset :p: (this was on a call back this evening :tu: )
He also says that he will ring me back to check next month and I think he will cos I got his direct number as well.

We will see. :disturbd:

Re: My new bill
 

Good luck! I 'think' my billing troubles were 'sorted' today after 9 months! I moved house ove a year ago to somehwere only about 3 miles away and wanted to take my SACM account with me, no problem I was told, engineer booked, came round when I was out (wrong time!) so a friend of mine who was staying at the new place let him in to install the same cable modem. Came back to find a STB had been installed, or rather that cable had been attached to it and not activated. Called up, got the box removed the next day and the correct cable modem put back. The next month, get a bill for £35 for the basic tv package and a new account wih my surname spelt wrong! Called and supposedly cancelled, next month bill for £2, and the next and the next then mysteriously this bill started creeping up £3...à ƒÆ’‚£4.99...c alled again....until august this year when it reached £7.99, called again, spoke to a guy called Rob who 'promised' me he'd sorted it, got another bill told for....... £7.99! Called again and got promised again that it's been sorted. We'll wait and see. Not paying a bill for something I never owed but my credit rating will probably be affected! Oh and the last 2 bills showed £7.99 in summary but nothing in the breakdown of charges, strange! We'll see what happens in 28 days time!