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Right so I should pay £200 install fee to prove my commitment to my employer, along with giving up all the current perks? Healthcare makes sense for the employer as well as employee, the better the healthcare we can receive the shorter our time off when ill and the less sick pay we take. Hate to point this out to you but ntl is an American company with some American values, a decent perks package being one of them. Why are you so willing to dig at ntl for not looking after its' staff, and so willing to dig at ntl AND its' staff in one shot? Believe it or not we work pretty hard for the pay and perks we receive, and it is a motivator, and for every experienced member of staff it keeps at the company you, the customer, benefit. Apologies if you don't agree with this, maybe we should be paying you to maintain your network, support you, provide your services, just to prove our commitment?!? :spin: |
I always thought the associate package was offered as a way of familiarisiing the staff with the product they are supporting. Our dept gets special download box's with all the channels on so that we can test and get used to how they work.
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Speaking as an offnet associate (of admittedly four weeks standing) I was pleasantly surprised what was included. Having a kid on the way, the childcare vouchers and healthcare were handy, as was the car allowance (easier to get to hospitals than on the bus). Can't say I'm too bothered about not getting ntl services at home, I've got Telewest digital and ADSL and am quite happy paying full whack for both, it's not really that much.
And yes, eng, I am fully clued up on the need to fork out to Mr. Brown when tax time comes. |
JustAnotherN00b said
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I dealt with the tax office myself, when I said ntl they said Oh No! It was just a case of the ntl people not knowing the rules and taxing us for things that we shouldn't of been taxed for. The payroll people insisted they were right and the tax office said they were wrong.:) I also had trouble with my pension because of the ntl payroll department, the pension company kept writing to them and they would not reply. I ended up losing a few months pension contributions, this was another result of the constantly moving departments at the time. As soon as a department starts to get it together in ntl, they are all made redundant jobs moved to another area and the sh*t starts all over again :rolleyes: |
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Do I detect a little bit of envy th'eng? |
As a customer with so many NTL employees sometimes you realise that people will not listen. Must remember to put this idea forward in my next e-mail with Aizad:D
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Run your own company with 13000 employees, then give your considered opinion. Otheriwse, give it a rest, you're incredibly boring nowadays. I'm suprised 'bill goodland', 'churn', or 'cap' didn't come out in your last post.... :rolleyes: |
ummmm....:nono: play nice now boys and girls.
If you want to air 'frank' views about other members id strongly suggest the dulcit tones of a pm.... ;) |
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The employment world is changing and lots of companies are cutting down on employee perks as you call them. This is to ensure that they are in the marketplace in the future they have to show all stakeholders commitment. It is a way of stopping the boom and bust scenario in companies you know your outgoings and income. Its just that customers have had an increase incost of services could some of this not be offset by reducing the perks such BB TV. You mentioned the CAP orangebird so therefore in reply to that it is not related in this thread, but as said before will effect employment statistics in the future . If the CAP disappeared do not think you would see many people complaning about NTL apart from people who work for it.:D I for one would not be treading these boards, if communication improved with the customer that would cut down more problems. :D It about customer perception Still waiting for my E-mail from "MR GOODLAND" gave him the oppurtunity and no reply . |
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It could never work |
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Free TV and phone lines are another matter. Aside from connection, the cost of supplying signals down an already-installed cable is absolutely negligible. Giving these perks to ntl staff costs the company peanuts. Yes they would make a bit more money if all the staff had to pay full price, but how many of them would take the service at all if it was full price? I'd never pay £150 to stay in a hotel, no matter how loyal I was to my employer. |
Can not understand this i pay for use of products that i have worked on .
If they are in the public domain. Iwould also think that the money saved could be invested in better service to customers |
OK so NTL has about 13,700 ees (page 34 2002 annual report)
Say each has Family pack £10 Phone and Base £18 600k BB £25 (or Movies and 150k or other additonal services) Total £53 / 2 therefore the perk is a hit on revenue of £26.50 / month £318 a year Total £4.3M (of potential extra revenue) Total £4.3M (of subsidies to ees) Revenue for the year was $2074M (say £3318M) 1.3% of revenue. But as others have said taking away this perk would probably result in pay increases, and then give staff no tie in to the product, many could switch to using sky / bt whilst being on net, losing the company revenue. seems like a good idea to have this perk to me. |
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