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-   -   General : New price rises 2021! (https://www.cableforum.uk/board/showthread.php?t=33709667)

spiderplant 06-01-2021 19:11
Re: New price rises 2021!
 
Quote:
Originally Posted by Itshim (Post 36065439)
The list you have linked is way out of date . Stopped looking when I saw universal listed :shocked:
Try this:
https://www.virginmedia.com/content/...ember_2020.pdf

Inactive Digital 07-01-2021 15:22
Re: New price rises 2021!
 
Just received my email. My price increase on 1 March coincides with other discounts expiring on 9 March - so my bill is set to increase by more than £20 per month.

Does anyone know whether retentions are likely to have better offers to stay if I call now during the price change period, or are there likely to be better discounts available after 1 March when there are fewer calls being made to retentions? I might be over thinking this!

ScottishSteve 07-01-2021 15:30
Re: New price rises 2021!
 
Quote:
Originally Posted by Inactive Digital (Post 36065616)
Just received my email. My price increase on 1 March coincides with other discounts expiring on 9 March - so my bill is set to increase by more than £20 per month.

Does anyone know whether retentions are likely to have better offers to stay if I call now during the price change period, or are there likely to be better discounts available after 1 March when there are fewer calls being made to retentions? I might be over thinking this!
You can try your luck just now as you have the right to leave.

Contracts are for 18 months now. If you put your notice in you may get offered an even better deal. Depends what they offer you it’s worth a bash.

Itshim 07-01-2021 18:33
Re: New price rises 2021!
 
Quote:
Originally Posted by spiderplant (Post 36065441)
Universal is still there!

spiderplant 07-01-2021 20:47
Re: New price rises 2021!
 
Quote:
Originally Posted by Itshim (Post 36065665)
Universal is still there!
Huh? Where?

Itshim 08-01-2021 13:15
Re: New price rises 2021!
 
Quote:
Originally Posted by spiderplant (Post 36065686)
Huh? Where?
Now not sure it didn't open "old" page as I cannot even open it at all ! Got it to open and yes just have seen old list when I went for the link you gave .as this time it's different . Acrobat has a lot to asnwer for I guess ?

pip08456 08-01-2021 16:30
Re: New price rises 2021!
 
Quote:
Originally Posted by Inactive Digital (Post 36065616)
Just received my email. My price increase on 1 March coincides with other discounts expiring on 9 March - so my bill is set to increase by more than £20 per month.

Does anyone know whether retentions are likely to have better offers to stay if I call now during the price change period, or are there likely to be better discounts available after 1 March when there are fewer calls being made to retentions? I might be over thinking this!
If you wait until after 1st March you will already have accepted the price rise so too late. The email will state what date you must decide by.

Just recieved mine and it states.

Quote:
But if you want to, you can change or cancel your package at any time before 12/02/2021, without paying any cancellation fees.

Brunel 08-01-2021 18:03
Re: New price rises 2021!
 
I called 150 and followed the menu for "Leaving", automatically offered a £3:50 discount for 6 months.

Waiting for a human to answer, I expect a discount for a longer period.

Could be a long wait.

Mr K 08-01-2021 18:26
Re: New price rises 2021!
 
Still haven't had any news of this rise but they always send these things to me by letter for some reason. Only got a new deal a couple of weeks ago, so might have escaped...

denphone 08-01-2021 18:39
Re: New price rises 2021!
 
Quote:
Originally Posted by Mr K (Post 36065848)
Still haven't had any news of this rise but they always send these things to me by letter for some reason. Only got a new deal a couple of weeks ago, so might have escaped...
l have not had any news either but l am sure it won't be long in coming..

daveeb 08-01-2021 18:50
Re: New price rises 2021!
 
Quote:
Originally Posted by Mr K (Post 36065848)
Still haven't had any news of this rise but they always send these things to me by letter for some reason. Only got a new deal a couple of weeks ago, so might have escaped...
I got a smallish discount a couple of months ago but my £4 price rise e-mail came at the start of the week. Think it might be time for a bit of hard ball negotiation for once, it seems it's the only way to get a significant discount.

Mr K 08-01-2021 19:00
Re: New price rises 2021!
 
Quote:
Originally Posted by daveeb (Post 36065859)
I got a smallish discount a couple of months ago but my £4 price rise e-mail came at the start of the week. Think it might be time for a bit of hard ball negotiation for once, it seems it's the only way to get a significant discount.
That is the one good thing about a price rise, its puts us all 'out of contract' and a chance to renegotiate. Last time this happened I managed to get the price rise and more discounted !

daveeb 08-01-2021 19:05
Re: New price rises 2021!
 
Quote:
Originally Posted by Mr K (Post 36065863)
That is the one good thing about a price rise, its puts us all 'out of contract' and a chance to renegotiate. Last time this happened I managed to get the price rise and more discounted !
Very true, I could just do without the hassle, it's the only time I ever use the landline phone.

Mr K 08-01-2021 19:09
Re: New price rises 2021!
 
Quote:
Originally Posted by daveeb (Post 36065864)
Very true, I could just do without the hassle, it's the only time I ever use the landline phone.
Top tip if you get an overseas call centre, hang up and try again another time. Only the UK retentions seem to give decent deals, they seem to answer rarely. Its pot luck. Worth persisting and being patient with, but yes the whole process is a pain in the backside.

daveeb 08-01-2021 19:17
Re: New price rises 2021!
 
Quote:
Originally Posted by Mr K (Post 36065867)
Top tip if you get an overseas call centre, hang up and try again another time. Only the UK retentions seem to give decent deals, they seem to answer rarely. Its pot luck. Worth persisting and being patient with, but yes the whole process is a pain in the backside.
I think I've been lucky as I've only ever got Wales/Scotland/Liverpool in previous "thinking of leaving" retention calls, though I always ring well before lunch time. I agree, reaching the offshore centres is the time to abandon all hope. Once spent 40 minutes on the phone to India just to ask them for a new Tivo remote :(


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