Re: CR3: Any Feedback or Questions?
 

That Five Live thing doesn't happen for me :) ...just lucky i guess

Re: CR3: Any Feedback or Questions?
 

the box has crashed on me with 4010 tho. It was while going in to the diary.... I did do rather alot of things at once tho. One crash since upgrade. Fine ever since.

Re: CR3: Any Feedback or Questions?
 

Glad to see that the 'Guide' is up to its usual standards. I've got programme info for today, all channels from midnight onwards say 'programme information unavailable' :rolleyes: The box appears to be very unresponsive when in the guide too - its a 4001. Another interesting feature is that while in the guide, the 'mini tv' stays on the channel I'm watching until I scroll to 3am when it changes to the Front Row channel (and 107 comes up on the display) and you can't change the channel.

Now I've got programme information unavailable for today as well :confused: I've already rebooted the box half a dozen times today (that's more than I've had to do since it was installed 3 yrs ago!).

The navigating takes a bit of getting used to (damned browse button :mad: ) as well. The colour scheme is OK too ($ky anyone?). I've rearranged some of the channels (do they stay in that order now, even if the box is rebooted?) but it's a bit of a tedious task. I'd prefer the channels to be in a sensible order/renumbered.

Re: CR3: Any Feedback or Questions?
 

yeah if you are moving a music channel from 911 to say the region of 606, then you need to hit the button "1" about 70 times, it would be better if you could hit PAGE UP, while having that channel selected :D

btw yeah it is supposed to switch to front row, for anything after 3 A.M as that channel is the stream it gets its data on or something, i find it takes alot less time to get listings than previously, perhaps the thing with mini guide "press guide for further listings" is just a thing to encourage people to use the faster more improved guide.

Re: CR3: Any Feedback or Questions?
 

When you use the guide the STB uses the epg data available in the stream you were watching so that the mini pic can continue to show the channel you were watching. When you look for info past 00:00 GMT you move into tommorows data, which is only available in one single stream, and so the STB has to retune itself to the necassary stream and why it shows the Front Row promo. As it has retuned it then needs to regather the info past 00:00 which is why it shows No Information, give it a while and it will get the info.

If you press Page up, Page down, Blue, and then choose more, what version of STB does it report?

The favourites stay re-organised after a reboot.

Losing Sound CR3
 

Over the last few days, ever so often our cable TV is losing all sound, no matter how often we reset the box etc it doens't make a difference - switching to plain tv has working sound so it is just NTL - any ideas about this? We're in the Cambridge CB4 area.

Re: CR3: Any Feedback or Questions?
 

It's a 4001-3, HW Version 3A.

EDIT: What does lost IB Lock mean?

Re: Losing Sound CR3
 

Usually a loose Scart cable. Check both ends of the scart cable are pushed home.
If not then its a knackered box.

Re: CR3: Any Feedback or Questions?
 

Lost In band lock. Occurs everytime you change channels.

Re: Losing Sound CR3
 

Guess I'll call them tomorrow as the scart is fine.

Re: Losing Sound CR3
 

If theres more than one scart input on the TV you could change it over to rule out the TV.

No offence, but have you checked the mute isn't on, or that the volume isn't turned right down?

Re: CR3: Any Feedback or Questions?
 

When I press Pge Up & Down & Blue - in the log I see various code like statements.

Would anyone know what the following stand for??

Reset EFC Module

&

TAS tuned timeout

Thanks

James

Re: CR3: Any Feedback or Questions?
 

Are you seeing any issues? Either TV or return path.

Re: CR3: Any Feedback or Questions?
 

Yeah as proppin' said if your tv has more than one scart input change it around, aas my tv kept turnin itself off, and its not that old, and cost a fortune and i thought ."noooooooooooo" but then i changed the scart around and "voila -c'est bon!"

Re: CR3: Any Feedback or Questions?
 

i said somewhere on these forums, "is that why ntl: brought out the same remotes for both platforms" only i was told that each remote had different buttons,

http://members.boards.ie/celticfc/ntltestremote.jpg

http://members.boards.ie/celticfc/neworiginalremote.jpg

however whats the difference except that the langley one looks nicer :P

Re: CR3: Any Feedback or Questions?
 

Langley remotes use RC5 protocol, Bromley remotes use a variation on IRDA. They are not compatible with each other.

Re: CR3: Any Feedback or Questions?
 

ah, i never thought there was a difference in the buttons, but someone said, the buttons should be the same, it would be easier for CS, they were tryin to confuse ....me thinks

Re: CR3: Any Feedback or Questions?
 

Are there any known issues with particular box versions? The only reason I ask is that when the code downloaded yesterday, the box seemed fine (speed wise) up until about 9pm last night when it virtually ground to a halt - 5-6 seconds to change up or down a channel which almost led to the box exiting the premises via the window! A reboot didn't cure the problem. This evening the box seems to be faster, but a few of the channels are way out of lip-sync (Sky One, UK Gold, CH4 to name a few) and rebooting doesn't cure the problem :confused: BTW my box is a 4001 HW Rev 3

Re: CR3: Any Feedback or Questions?
 

I don't quite understand what you mean by this. If you're asking if I have noticed any problems, the answer would be no, not really.

The STB may have to be rebooted every few days or so because if freezes or fails to update the miniguide. But, as I said, nothing really wrong.

James

:)

Re: Losing Sound CR3
 

Ruled out the TV completly, rolled my other tv into the room too before calling, definatly an NTL problem, and one they seem to know about as they blamed the older boxes that have been updated with the new software for it as they have had lots of reports of it. Shame they won't be able to come out until Tuesday (They even stated this was due to lots of problems with the new software) to fix it though as we now currently have no sound on it at all.

Re: Losing Sound CR3
 

Have you tried a different scart lead, could be faulty. Check no pins are bent at both ends.
The other thing to try is to tune your TV into the STB's RF feed and see if theres sound on that. I've heard of a box losing sound before on the scart outputs but the RF still being OK.
Ultimately the box sounds like it needs replacing, but the RF feed give you mono sound back until it can be replaced.

Re: CR3: Any Feedback or Questions?
 

When does COVENTRY get the CR3 upgrade.
Regards.

Re: CR3: Any Feedback or Questions?
 

Keep watching this thread, and you'll be told when they decide to release the date.

Re: CR3: Any Feedback or Questions?
 

Sam, you started this thread with the above statements nearly 6 weeks ago. Since then there have been numerous posts, on this and other forums, providing lots of feedback on the new software. My impression from them all is that there are definite issues with stability (reboots needed) and performance.

When can we expect a response to these and other problems? For example:

• Are they valid?
• Are ntl trying to fix them as the roll-out proceeds, or are we all being given the same software, bugs and all?
• When can we expect them to be fixed in the areas that already have them?
• How did they manage to get through the lengthy development and testing that this software has been through?

Re: CR3: Any Feedback or Questions?
 

I had a 4010 box with the update but the box got replaced with a 4001 box the other day because of freezing issues with picture not related to the software upgrade. On the 4010 box interactive and help worked fine, now with the 4001 box when pressing help and interactive i get an M044 error :(

Re: CR3: Any Feedback or Questions?
 

I think your return path is knackered. Can you press Page Up Page Down and then blue, then select more until theres info on your return path status. Unless its status 5, then theres an issue.

LCR3 16:9/4:3 Bug on 4001NI box?
 

Ahoyhoy,

My STB is set to 16:9, and my TV (a Sony KV28-FD1) is set to smart (so, even 4:3 programs occupy the entire screen - I'd rather see that than black borders on the left & right of a 4:3 picture). The STB is a 4001NI, running LCR3 in Cambridge, and yesterday - for no particular reason - 4:3 programming started getting decoded by the box as a 4:3 image on a 16:9 output. So, anything in 4:3 (Sky News, for example), output a widescreen image but the 4:3 broadcast had large black borders. This occurred on every channel broadcasting in 4:3.. and because it was actually outputting a widescreen signal (and a widescreen format image) there wasn't any way of having the 4:3 part fill my TV screen.

There were bugs with widescreen on pre-LCR3 software on my box, which Proppin' explained, and which are now fixed in LCR3. A workaround until LCR3 was to go to the AV settings menu and change the TV settings from 16:9 to 4:3, then back again. So, bearing this in mind I tried the same workaround to see if this resolved the issue described above.

Happily it did... but based on this I suspect that there's a bug in there somewhere. It's bizarre that the bug is now related to 4:3 programming this time though! Is this something that others have seen? Or am I the first to come across this..?

Any ideas, Proppin'? :)

Cheers,
Dean

Re: CR3: Any Feedback or Questions?
 

IanGuy, I had the same prob, it turned out that the signal strength needed to up'd by and a eng'y. Call CS and book a visit.

But even tho mine is now fixed, still don't appear to have full red button use (only bbci), which I thought was be turned on with CR3. Can anyone advise as to when it will be turned on for the Colchester area.

Re: LCR3 16:9/4:3 Bug on 4001NI box?
 

Can you Page Up, Page down, and blue, then select more and let me know the HW version. Can you let me know how often it happens if it happens again.
If I understand correctly you are saying the STB was showing widescreen fullscreen, and 4:3 pics with black bars down either side (like it should do if you weren't using Smart on the TV)?

Re: CR3: Any Feedback or Questions?
 

CR3 makes red button apps (ETV) possible.
However, you won't start to see much improvement until the LCR3 rollout has been completed. Even then, 'full' red button use will be a gradual process - bit by bit.

Browneggsandham :)

Re: CR3: Any Feedback or Questions?
 

does proppin' or anybody know, if it is, ntl:'s aim to get CR3 rolled out so they are able to provide ETV for wimbledon, and Euro2004, or have they no actual aim. P.S Wimbledon starts 21st June, it would be done by then anyway, surely

Re: CR3: Any Feedback or Questions?
 

Right last night, rebooted the box to see if any joy would come out of it and glad to say it did. Within 10 minutes of viewing an update had been downloaded and then i pressed confirm, the box rebooted and WAHEY! Help and interactive now work!

Today tho I have no listings on the mini guide, suppose alot of ppl get this tho.

Re: LCR3 16:9/4:3 Bug on 4001NI box?
 

Sure, the HW Type is '4001-2A', HW Version is '2 A'.

Widescreen shows completely correctly (and for that I'm grateful!). 4:3 ends up sending a widescreen-format image that's got the 4:3 display in the image, but with black bars on the left and right being output as part of the image from the STB. You're right in that it looks like viewing a 4:3 image on my TV when my TV isn't in smart mode. If I select 4:3 mode on my TV when this problem occurs, I end up with an image that has an aspect ratio that's horizontally squished.

Hope this is ok.. It's only happened once since the box was updated with LCR3 a few weeks ago.. but if it happens again I'll drop you a PM if you're interested? Or, if you'd rather I just post up here again just let me know..

Thanks!
Dean

Re: CR3: Any Feedback or Questions?
 

This may may be a stupid question but is it unheard of for an STB to repeatedly (ie over 4 days) fail to download an update and then (hopefully!) have it succeed, or does this mean a call to CS.

Basically the box (Pace 4010) will reboot and show messages TUNE and PAT for anything up to 3 hours before another reboot but with no change to CR3.

Re: CR3: Any Feedback or Questions?
 

It sounds like either a box or levels issue. Most likely the box. It could be the box overheating. Leave it unplugged for half an hour and then try again, otherwise its a call to CS.

What area are you in?

Re: CR3: Any Feedback or Questions?
 

I'll let the box cool down and see what happens.

Thanks for the input; much appreciated by this Cardiff newbie.

Re: CR3: Any Feedback or Questions?
 

Proppin' - is this a CR3 function as it doesn't work on my box? How do I get the same info before I get CR3? Just curious....

Re: CR3: Any Feedback or Questions?
 

Hi

It's a valid question. The problem has been that this thread was going to be co-ordinated via Neil with questions emailed to him, for us to respond to. That hasn't happened as no-one emailed Neil, instead everyone has posted here, and this is now a very long discussion with a lot of individual issues and observations mixed in with the valid questions and feedback.

If someone wants to get a specific list of questions together for us to respond to, that would be very helpful! I'll make sure that I get responses posted on here for that.

Otherwise, I will ask someone here to go through and see what questions they can pick out to respond to.

Cheers
Sam

Re: CR3: Any Feedback or Questions?
 

All of 4 people mailed me (despite my reminders in this thread)

Sam-I did forward those 4 members queries to you. I put them all on an MS Word doc & emailed them to you) :confused:

I can re-send if necessary. :)

Re: CR3: Any Feedback or Questions?
 

Fair request!

Sorry, didn't realise you'd requested Neil to co-ordinate via email. I've PM'ed Neil with my feedback from my post of last week.

HTH

Re: CR3: Any Feedback or Questions?
 

I didn't get the email either! Can you PM them to me, that will be safest.

Cheers
Sam

Re: CR3: Any Feedback or Questions?
 

Eureka! I now have CR3 and so far I'm quite impressed with it.

Thanks again Proppin' :)

Re: CR3: Any Feedback or Questions?
 

It is a function of CR3. The info is available in the engineering screens but I wouldn't advise going into them. You can accidently change things which will disable your box, and require a tech visit which you will be charged for. Please don't.

Re: CR3: Any Feedback or Questions?
 

If cooling the box worked then it is probably running too hot. The box needs adequate airflow all round to cool.

Re: CR3: Any Feedback or Questions?
 

Would it be possibel for someone to explain the various bites of information that are accessed when "Page Up, Page Down, and Blue" are pressed??

Also, with reference to the Event Log, which is also accessible in this fashion: Would anyone be able to clarify what each of the terms mean. For example, TAS Tuned Timeout, Lost IB Lock (I undertsand that this corresponds to a change of channel), etc.

I would appreciate this information, as I'm sure others will too - it would be more understandable with this knowledge.

Thanks

James

:dunce:

Re: CR3: Any Feedback or Questions?
 

Anyone know which area is next for CR3? Theres been speculation that Glasgow might be next, but I live in the area and haven't received any mailings yet. :(

Re: CR3: Any Feedback or Questions?
 

Proppin', what would we do without you? Thanks

Re: CR3: Any Feedback or Questions?
 

Thanks, Sam, I'll email Neil. There was scope for some confusion, you said please use this thread specifically for questions directed to the ntl product team in your original post. I missed the significance of Neil's follow-up.

Re: CR3: Any Feedback or Questions?
 

I think my box has updated ,but all im getting on the box display is PAT
Im in the Northampton area
Thanks

Re: CR3: Any Feedback or Questions?
 

Reboot it. Northampton got the code today.

Re: CR3: Any Feedback or Questions?
 

Tried it ,still no luck ,what u think leave it off for a while

Re: CR3: Any Feedback or Questions?
 

You could try leaving it unplugged to cool down. Or a reboot whilst pressing the down arrow on the front of the box.
It sounds like the box is knacked tho.

Re: CR3: Any Feedback or Questions?
 

PAT? never heard of that one, wouldnt it be freaky if you were called PAT?, and your box was tryin to communicate with ya..lol

Re: CR3: Any Feedback or Questions?
 

Programme Association Table.

Re: CR3: Any Feedback or Questions?
 

thanks, proppin' , Basically does that mean

"im knackerd, replace me" ?

Re: CR3: Any Feedback or Questions?
 

Still no luck ,suppose ill leave it till morning then re check it ,if still no luck
ill give NTL ring ,Wish me luck

Thanks again for your help

Re: CR3: Any Feedback or Questions?
 

well , a new box can only be good right?, hopefully you get a Di4010, they seem to be quicker, (well the one i have after having about 10, 4001's), so your in luck!

Re: CR3: Any Feedback or Questions?
 

The PAT contains some info which the STB needs. In this case the box may well need replacing.

Re: CR3: Any Feedback or Questions?
 

Have tried leaving it for a while and now it works
Thanks again all of ya

Re: CR3: Any Feedback or Questions?
 

This evening my father was using the stb downstairs and whilst watching Paramount tried to change to BBC1.
The box showed 101 for BBC1 but the channel on-screen still stayed on Paramount.
Channel up and down changed the channel on screen and number on the box.
Went into the guide to try and change channel, the guide came up i could not click on anything. TV returned me to the channel but again I could not change the channel by entering a number.
Turned the box on and off by the remote but no luck. Full reboot solved the problem.
Has anyone else had this problem?
Box is a pace 4010, my location is Northampton and yes i have LCR3 :)

Also some quick questions

Why does the mini-guide only display a few hours into the future?

Why were the colour buttons removed when it came to accesing settings? i.e. Guide then colour button for settings. As it stands now getting into settings is 'over complicted' compared to what it was.

Thanks to all

p.s. can't wait to try an e-tv application on the new software.

Re: CR3: Any Feedback or Questions?
 

Hi All.

I sucessfully recieved the new software this morning (after a reboot because my house-mates left the box on).

All looks good so far. However, I cannot access interactive. Ok, so i havn't been able to since I had DTV installed a few weeks ago, but seeing as i knew we'd be getting an update today, i thought i'd wait to see if it sorted it.

No such luck tho. I try to get to interactive, but get an M044 error. I have checked the Network status pages, and I have a network connection status of 5, but an STB IP address of 0.0.0.0 - which I know isn't right. Can someone get in touch with me to get this sorted please.

Many Thanks

Jon

Re: CR3: Any Feedback or Questions?
 

Proppin up the bar or proppin up the DTV customer support?

Re: CR3: Any Feedback or Questions?
 

It isn't right. Call ntl.

Re: CR3: Any Feedback or Questions?
 

I'd try another reboot, and see if your box gets assigned an IP address, give it 10 mins or so. If not then yuo will need to call CS. A reboot should fix tho.

Re: CR3: Any Feedback or Questions?
 

The miniguide only shows the current days epg up to midnight GMT, if you try it late at night, then you will only see a couple of hours worth of data.
The guide button gives you upto 3 days info.

Re: CR3: Any Feedback or Questions?
 

Are there any plans to increase the number of days info to at least 7 days and if there are any idea of when this may happen. What is the controlling factor that dictates the size if the guide?

Re: CR3: Any Feedback or Questions?
 

The number of channels we have and the amount of info available on each programme.

Re: CR3: Any Feedback or Questions?
 

Taking this a little further, Sky have a 7 day EPG which appears to be updated constantly throughout the day. With Sky+ I have seen a program that is due to broadcast 7:00 pm to 7:30 pm being delayed by 15 minutes due to a news story that only broke at 6:00 pm being recorded correctly at its new time of 7:15 pm to 7:45 pm.

How do Sky manage to do this and what is different to the way NTL do it.

No idea on when or whether NTL may get a 7 day EPG.

Re: CR3: Any Feedback or Questions?
 

I'd quite like it to show what is on currently. Since my earlier post, the situation hasn't improved. Last night I wanted to set the cable box to change channels for certain programmes which I wanted to tape. I pressed Guide and after a long "please wait" it appeared. I pressed "all channels"...long wait... it appeared. However, all the programme information was "No information available", I pressed the +24.... "No information available". This wasn't for an obscure channel, it was for BBC1.

I turned it off, left it for 20 minutes, switched it on, left it for 10 minutes and tried again. Exactly the same. No information available.

I have the 4010 box.


Jon Burton

Earlier post:
http://www.cableforum.co.uk/board/sh...209#post192209

Re: CR3: Any Feedback or Questions?
 

Just got the letter and handbook this morning - any info on roll-out date for Renfrew/Glasgow?

Re: CR3: Any Feedback or Questions?
 

Ah yes, sorry, some more dates for you.
Glasgow and Teesside: downloads start from Tuesday 27th April.
Warwick and Andover: downloads start from Wednesday 28th April.
Hemel Hempstead: downloads start from Thursday 29th April.

Cheers
Sam

Re: CR3: Any Feedback or Questions?
 

The colour buttons are still there, it's just that ntl have changed what they do (and they have an annoying habit of popping in and out of view). In the Guide, I think it's as follows:

• RED: Set mini-view or reminder
• GREEN: -24hr
• YELLOW: +24hr
• BLUE: Diary

The new remotes also have a Settings button, so if you can get hold of one of these you can get to Settings in one click.

Re: CR3: Any Feedback or Questions?
 

wehey!

Re: CR3: Any Feedback or Questions?
 

Yeah - welcome to slow software :o (well I think that looks more like a yawn than embarrasment, but yawn to me embarrasment to ntl), an inability to channel surf :mad: , an epg/NownNext that lacks info when you really need it. :td:

Do you want my box with the updated software, we could swap. :erm: Is there anyway to go back :confused: . Give me back the purple :shocked: . It worked fast and reliably, it skipped unsubscribed channels - I don't care I'm not subscribed to MUTV - and "did what it said on the tin".

Re: CR3: Any Feedback or Questions?
 

I've got me booklet :D

Teesside next week!

Re: CR3: Any Feedback or Questions?
 

So after the areas that Sam B kindly announced today, how many areas will be left??

Cheers,
Browneggsandham :)

Re: CR3: Any Feedback or Questions?
 

Agreed, it makes you wonder how long it was tested for before the first areas were "upgraded". I for one do not like the new system purely based on the performance of the STB. I have had so many "Your Set Top Box is experiencing Issues" messages I've lost count. I can't see how it can be the box, either, as it was working perfectly before the download. I wish there was still the ability to page up and down the channels when browsing in the "mini guide", too :mad:

I've gone from having no problems in the last 3 yrs to an unacceptable service. I too want to go back to the old purple software - I couldn't give a toss about E-TV stuff anyway. :(

Re: CR3: Any Feedback or Questions?
 

I believe that there are 8 areas left where dates have not yet been announced.

Cheers
Sam

Re: CR3: Any Feedback or Questions?
 

OK cheers Sam.

Browneggsandham :)

Re: CR3: Any Feedback or Questions?
 

Does Warwick include all of Warwickshire? (ie Nuneaton, Bedworth, Leamington etc?)

Re: CR3: Any Feedback or Questions?
 

Have to say, that when i was playing around with it yesterday morning (about 10am) the mini-guide only showed channel info to 3:00pm in the afternoon. Is that how its meant to be?

Re: CR3: Any Feedback or Questions?
 

I've noticed this too!! A day has never gone by when I haven't noticed the limited timescale of the Mini-Guide!! And yes, it does appear to go up to approximately 1500hrs.

Strange!!

James

Re: CR3: Any Feedback or Questions?
 

Originally posted by Sam:
Sam :
Following your plea as above, I can see that a couple of people have said they have pm'd Neil with specifics, but most haven't and without wading through all the pages of tis thread they probably don't know they should.

Since not every ntl customer is a member of this site, it must surely mean that there are some underlying issues affecting a number of customers.

Isn't it in ntl's interest to not only to analyse this thread, but also to delve a little deeper to establish, for instance, whether there is a specific stb model that is giving rise to the problems? Or are you able to get this from your CS systems? Is the stb model/version recorded automatically by CS? I don't recall ever being asked for that info by CS in the past - and in fact I wouldn't have known how to get the info without proppin's advice earlier in this thread.

Old Langley bug revisited in LCR3
 

Sorry for putting this in a seperate thread but i woke up this morning, turn on the telly and saw in front of me a 4:3 picture in a 16:9 frame unsquezzed. (I hope that make sense)

Every channel which should be broadcasting 4:3 was broadcasting like this. All widescreen channels were correct. The only exception to this was Channel Five which was normal 4:3.

Going into settings and putting the box into 4:3 normal then back to 16:9 cured it. Is this the return of the old widescreen issue that we had previously in new clothes?

I'm Langley, Northampton and this box is a Pace 4001NC

Anyone else have this problem?

Re: CR3: Any Feedback or Questions?
 

Just got my book! Woohoo! (Glasgow G14 BTW)

Rorschach

Re: Old Langley bug revisited in LCR3
 

Yup.. I've reported the same thing (although I didn't know about the CH5 output being good).

My posting got shoved into the (too big) CR3 : Feedback thread, if you want to check it out and add to the discussion..

Glad it's not just me with this problem! :)

Cheers,
Dean

Re: Old Langley bug revisited in LCR3
 

So you have a black bar on the left and right of the screen?

Me too sometimes, change the settings aspect ratio and it fixes for many days, but comes sneaking back.

Re: Old Langley bug revisited in LCR3
 

I noticed Sky1 doing this the other day during advert breaks. The program was being correctly transmitted as 16:9 widescreen but when the advert break started, the screen switched to 4:3 with black bars either side for the Sky1 advert but remained like this even for widescreen adverts (which were displayed with a black bar at the top and bottom as well as either side). When the program restarted, the screen switched back to 16:9, however.

Re: Old Langley bug revisited in LCR3
 

There has been a known issue which causes the STB to send the wrong aspect ratio command to your TV, which can result in you watching a 'zoomed' 4:3 letterbox picture rather than a true 16:9 picture. Once the error arises on your STB, it remains there until you reboot, or if you use Settings to set to 4:3 and then straight back to 16:9.

However what you're seeing on Sky One is, AFAIK, not an error with the STB but down to Sky deciding for whatever reason to continue to broadcast their ad-breaks in 4:3. Channel 5 often does this as well. You end up seeing a lot of ads as 4:3 letterbox because they are all recorded in 16:9 these days and many are not made available for broadcast in a 4:3 version.

Re: Old Langley bug revisited in LCR3
 

Spot on Towny.

My widescreen TV does not have auto aspect-ratio switching so if you're watching, say Jake 2.0 or 24 on Sky1 and the TV is set up for "Anamorphic" then you will see the correct aspect ratio, using the tv's full resolution, but when the adverts happen (irrespective of the ratio) what is broadcast is not "Anamorphic"

Conversely, if you're watching a Grand-Prix (shot in 4:3) this is broadcast "Unanamorphically", but when the ads arrive, these are broadcast "Anamorphically".

Thre is no doubt in my mind that this is not a bug but just the way that NTL get their feeds from the different channels.

One day, everything, no matter what way they are shot, will be broadcast "Anamorphically" - Look at Scuzz for an example of this.

Re: CR3: Any Feedback or Questions?
 

Almost certainly it does, but the safest way to know is when you receive the letter and handbook regarding the changes. Or, you can PM me the first half of your postcode and I can check that it is included.

Cheers
Sam

Re: CR3: Any Feedback or Questions?
 

We do get an awful lot of good feedback from our customer service teams and in other ways as well, but there are also people watching this thread and pulling out any useful pieces of information - so this feedback is definitely being used.

My question was more directed towards people with specific questions that they would like answered. We won't have answers for all of them, but we are happy to respond where we can. The problem with threads like this is that there are quite a lot of individual issues that get answered a few posts later or are discussed in detail, so it is difficult to go through this thread and pull out the unanswered queries.

Cheers
Sam

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Thanks, Sam - I knew you'd be taking care of us!

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Got my booklet today (Renfrew PA4 XXX). Cant wait - looks good! :)

Edit: removed last bit of postcode.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

if you think those look good, check out the screenshots

http://www.digitalspy.co.uk/screen.p...ry=1&type=lcr3

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

got my book as well, so Glasgow is getting it next week!?

looks good, but I am a bit pesamistic, a lot of people here say its not as good, I will make up my mind next month.

ik

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Hi all

got my info and booklet today Hemel Hempstead HP2. So hopefully next week I will have LCR3.

Does anyone know what post code area and box types are being done first in Hemel Hempstead.

Regards

abun880007x

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Does anyone know if CR3 fixes the left-shift-and-up-a-bit problem with RGB output?

Ever since we got digital, if I turn on RGB output, I get a better picture, but it shifts noticably left and a bit up compared to composite output. I remember threads from that time blaming the stb/software, as it affected lots of makes and models of TV. Tried it again the other night (still on CR2) and it's still the same. I could adjust the TV, but I'm concerned about causing a right-shift when watching pictures from another source.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Does your TV not do it with other sources? All RGB sources cause a slight shift on my TV, and mine has no adjustment.
The picture info in the R,G and B connections still relies on sync information it gets from the composite connection, some TV's allow you to adjust for sync timing, but you may well have to re-adjust for each source.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Thanks for the reply, Proppin'. The answer is I don't know, I don't have any other RGB sources! I may have a play in a week or so; trouble is, I need to get into the engineer's menus for the TV, and I know how you feel about that sort of thing ;)