Re: [Merged]-Major connection issues!
 

Can I ask a stupid newbie question?

How am I supposed to search the forum if Google isn't working?

:rolleyes:

Re: [Merged]-Major connection issues!
 

I presume you have tried changing proxies.;)

http://homepage.ntlworld.com/robin.d...trancache.html

Re: [Merged]-Major connection issues!
 

Brighton connection fubar'd. No service status message on their site either.

Re: [Merged]-Major connection issues!
 

yup, its all going pear-shaped again....

Re: [Merged]-Major connection issues!
 

yes problems here to on the wirral only just stating getting them at 22:15.

Re: [Merged]-Major connection issues!
 

Hey, that seems to work!

Is there an easier way to set that up, as these "slow browsing" days seem to be becoming more frequent. Perhaps a bit of software that pings various proxies, and lets you choose one that actually works?

Re: [Merged]-Major connection issues!
 

Sigh not again.
no connection to BBC, google, eBay in Woking.
And yes I've tried different proxies. Doesn't help when its a DNS problem.

Re: [Merged]-Major connection issues!
 

Chanhge the DNS then?

Search the forum for the freeserve ones, they worked last time!

Re: [Merged]-Major connection issues!
 

Lucky you. I've been having it for over an hour in this part of Wirral :mad:

Re: [Merged]-Major connection issues!
 

I assume by your name that you live in prenton. I also live very close to prenton and my area is actually classed as prenton but I am only now getting the problems. This is starting to get silly now this is the 3rd time this has happened to me on ntl in the past month or so.

Re: [Merged]-Major connection issues!
 

Just down the road from Prenton here too - things have been Friar Tucked for a couple of hours now.... you can set your watch by this problem every Friday night.

Re: [Merged]-Major connection issues!
 

Struggling in Leeds - random DNS lookup failures. I've gone and upgraded my email program and it won't work without this layer thing - which I can't download because I get a page not found all the time :fit:

Re: [Merged]-Major connection issues!
 

Which page is it? I'll ping it, get an IP and post back, it might help, it might not..

And can you reach http://www.rvracing.net/poxy ? If so it might be worth trying things through there.

Re: [Merged]-Major connection issues!
 

I've sorted it - lent on the F5 key. Put it through the bottom of the keyboard. NTL Management needs thinning out. Preferably with a shotgun.

Re: [Merged]-Major connection issues!
 

Freeserve DNS - 194.152.64.68
194.152.64.25

Re: [Merged]-Major connection issues!
 

Ahhh. To the rescue :D *reps*

Re: [Merged]-Major connection issues!
 

I'm just about to log off now, but if someone could find these details, and give simple instructions on how to implement, then maybe a moderator could put them as a 'sticky' "What do do when NTL DNS dies" sort of title.

Just my thought for the day.

Nite, nite :sleep:

Re: [Merged]-Major connection issues!
 

If i can figure it out through guess work i'll post one. I'm using TW, not sure if its the same setup entirely or not :S

Re: [Merged]-Major connection issues!
 

Iam now trying to use Plus net DNS and it is still ****e.

Re: [Merged]-Major connection issues!
 

DNS issues here for the last 2-3hrs <ggggrrrrr!> :mad:

They should update their service status page!

Re: [Merged]-Major connection issues!
 

Changing DNS servers.

Direct Connection to the modem Via Ethernet.

1) Open Network Conections, this can be found in the control panel, and sometimes from the start menu itself.
http://www.samputer.com/CF/networkconnections.JPG
2) Right Click the connection you are using (Will most likely be called Local Area Connection 1)
http://www.samputer.com/CF/rightclick.JPG
3) Select Properties
4) Select "Internet Protocol (TCP/IP)"
http://www.samputer.com/CF/tcpip.JPG
5) Click Properties
6) In the new window that appears, you may need to select "Use the following DNS server addresses"
http://www.samputer.co.uk/CF/dns.JPG
7) Fill in the fields with the required DNS servers.
8) For the freeserve ones it will look like this
http://www.samputer.co.uk/CF/done.JPG
9) Then Click Ok
10) Click Ok again
11) Next you need to make sure the settings take place, you can either reboot or...
12) Right click on your connection (remember which one we just edited) and select "disable", wait a few seconds and select "enable".
http://www.samputer.co.uk/CF/enable.JPG
13) You should now be all set :D

Hope this helps.
Copy & Paste links i'm afraid, sorry :(

Re: [Merged]-Major connection issues!
 

No need to reboot or disable/enable the LAN connection in XP/2000. If you want, you can do an ipconfig /flushdns to clear the DNS cache. On Windows 98, it's a bit more tricky - need to specify a host, which is the name of your PC.

Re: [Merged]-Major connection issues!
 

Whats the point in changing DNS servers for web browsing???? Your still being forced through the transparent proxies (which use there own DNS lookups and so are also broke), the best thing is to just try and find a decent public proxy for all http traffic until NTL sort out there mess (again)

Re: [Merged]-Major connection issues!
 

grr.. I can't even access the service status page!!!

Re: [Merged]-Major connection issues!
 

Browsing is shizzled here in Manchester. Have to use a freeserve DNS to do anything.

Re: [Merged]-Major connection issues!
 

changed DNS to freeserve still not working :(

---------- Post added at 23:24 ---------- Previous post was at 23:22 ----------

just found this on NTL

As part of the ongoing project to maintain and upgrade our Broadband network, there is a requirement to carry out maintenance and upgrades on components which may result in a loss of service for the duration.

The following work will be taking place during the week commencing Monday the 29th of May.

On the morning of Friday the 2nd of June between midnight and 6 AM,

Network upgrades will result in a loss of service in Baguley and the surrounding areas.

On the Morning of Sunday 4th June between midnight and 6am,

Essential server maintenance will result in a loss of Registration services.

The following work will be taking place during the week commencing Monday the 5th of June.

On the morning of Monday the 5th of June between midnight and 6 AM,

Essential server maintenance will result in a loss of Registration services.

On the morning of Tuesday the 6th of June between midnight and 6 AM,

Network upgrades will result in a loss of service in Baguley, Grimsby, Scunthorpe, Stockton, Hemel Hempstead, Oxford, Colchester, Bishops Stortford, Stapleford, Coventry, Warwick, Andover, Reading, Lichfield and the surrounding areas.

Essential server maintenance will result in a brief loss of Registration, Broadband Medic and the ntlworld homepage services.

Network rebalancing across the country will result in a brief loss of service for all customers.

On the morning of Wednesday the 7th of June between midnight and 6 AM,

Network optimisation will result in a loss of service in the Birmingham, Baguley, Grimsby, Scunthorpe, Stockton, Hemel Hempstead, Oxford, Lewisham, Newmarket, Acton and the surrounding areas.

On the morning of Thursday the 8th of June between midnight and 6 AM,

Network upgrades will result in a loss of service in the Baguley, Grimsby, Scunthorpe, Hemel Hempstead, Oxford, Huddersfield, Poole and the surrounding areas.

We thank you for your understanding and apologise for any inconvenience these planned works may cause

Re: [Merged]-Major connection issues!
 

Im having problems tonight, with the same sort of sites and others more. Im on south coast and i beleive im classed in the Brighton area, Anyone have any idea of whats going on?

Re: [Merged]-Major connection issues!
 

yeah, ntl's DNS servers are down.

Re: [Merged]-Major connection issues!
 

Ok im wondering why this happens so often mostly at this time almost on a weekly basis, well its felt like this recently anyway.

Re: [Merged]-Major connection issues!
 

dunno...

Re: [Merged]-Major connection issues!
 

Its Pi**ing Me Off

---------- Post added at 23:49 ---------- Previous post was at 23:48 ----------

ive got things to do on ebay and cant

Re: [Merged]-Major connection issues!
 

The bit from their server status page shouldn't be affecting us at the moment as we're not in any of the times listed. Just seems like their DNS servers break every Friday night.

Re: [Merged]-Major connection issues!
 

...or maybe someone is servicing them?

Re: [Merged]-Major connection issues!
 

upgrade to AOL dialup :D

Pinging 212.227.92.125 with 32 bytes of data:

Reply from 212.227.92.125: bytes=32 time=163ms TTL=52
Reply from 212.227.92.125: bytes=32 time=164ms TTL=52
Reply from 212.227.92.125: bytes=32 time=167ms TTL=52
Reply from 212.227.92.125: bytes=32 time=169ms TTL=52

Ping statistics for 212.227.92.125:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 163ms, Maximum = 169ms, Average = 165ms

Re: [Merged]-Major connection issues!
 

I'm in Wallasey. I just go to Prenton Park

Re: [Merged]-Major connection issues!
 

Oh ok my mistake m8. Still this ntl dns server problem thats happening is getting really annoying. I for one have google as my homepage and I use ebay alot for selling and buying also my main email address is gmail so as you can amagine when we get these dns issues they are really annoying for me. I heard the first 2 times it was a suspected dos attack and it does sound possible with only certain sites being targeted but I couldn't say for sure.

Come on NTL sort it out will ya were all paying enough money we atleast expect a decent service.

Re: [Merged]-Major connection issues!
 

Been offline twice today, It's just come back online now... lasted about an hour or so, I've never been offline as much in the past couple of month than I have been in all the years I been with ntl :( I'm on the 10mb / ntl:250 / North Manchester. no mention of anything scheduled for today here

Re: [Merged]-Major connection issues!
 

That's excellent, thanks very much :cool:

I personally don't need the screen shots, though they will be very helpful to some people.

As I say, maybe a moderator could make your post a 'sticky' should/when NTL have DNS issues again.

Shall we take a bet it may be a Friday again, next time :D

I've just given you one of those reputation point thingies ;) Though you have lost anyhow :Yikes:

Re: [Merged]-Major connection issues!
 

Well I don't know if this is the same sort of thing, but it sounds like it.

Just had first month of NTL 1mb (Poole area); speeds are good on d/ls or once a site has started to load, but the response times are often really poor - particularly evenings 6 - 10 pm.

Keep going offline, as well - maybe once or twice an evening for a few minutes a time, but Friday night was dreadful, seemed like every time I tried to get to a site.

Re: [Merged]-Major connection issues!
 

Thanks, i'll write a few more if anyone gives me some ideas. I think i finally found what i can do with t'old samputer.co.uk :)

Cheers for the rep, most appreciated :D

Enjoy your browsing.

Re: [Merged]-Major connection issues!
 

hi 04.06.2006 1044local

Farnborough gu14 (ntl) intermittent again access to most websites and
website uploads \email only avail for up to 10minutes at a time Again .
:mad: . Msn messenger loging in and out every 5 minutes

Tony

Re: [Merged]-Major connection issues!
 

all fine here in gu16 :)

Re: [Merged]-Major connection issues!
 

My connection in Cardiff went off for hours yesterday afternoon... no net, no newsgroups... NOTHING!

Re: [Merged]-Major connection issues!
 

thought it was just me, in the Lancashire area.....guy 5 mins walk away, had no probs

Re: [Merged]-Major connection issues!
 

hi

its still very poor in gu14 area and been on\off all day ,some websites were ok but my NTL webspace upload was useless so was my BLOG upload untill
2000 local . most website like BBC- GOOGLE- Yahoo EBAY have only worked
for a few minutes at a time . we on 1MB it seems Suffer the same delays as
those being upgraded and getting nothing at all . Phoned INDIA Well its all i
could get to answer hadnt a clue what was going on in our area suggested i reboot the modem every time it goes off :mad: :mad: :mad: :banghead: :redcard: for NTL

TONY

Re: [Merged]-Major connection issues!
 

Very bad connection in Bedford

Re: [Merged]-Major connection issues!
 

Re: [Merged]-Major connection issues!
 

Fine now but it was very slow @7 am
GU15

Re: [Merged]-Major connection issues!
 

I keep getting cut off, could it be because the Broadband box and/or router is overheating?

Re: [Merged]-Major connection issues!
 

Just started getting problems again. Same thing as friday cant access google, ebay etc etc. . . This is really starting to become a problem as I use gmail as my email address and now I cant access it. Guess gonna have to change dns again.

Re: [Merged]-Major connection issues!
 

dns probs in cmbg. again! when will ntl get their act together? problem is it works for a second but then just as you're getting somewhere it cuts out. argh!

Re: [Merged]-Major connection issues!
 

What the hell are NTL playing at? My connection just died and now I can't access most of the sites I use.

Cheers NTL.

Re: [Merged]-Major connection issues!
 

Same problems here, intermittent connection problems to major websites. Can't connect to my Gmail. GU16 area

Re: [Merged]-Major connection issues!
 

My eBay - nada; main eBay page - resembles 1978 internet page design

Google - unable to find needle in haystack

Nottingham NG6

Re: [Merged]-Major connection issues!
 

gu14 no e-bay again :(

Re: [Merged]-Major connection issues!
 

same in Felixtowe
Should this be a new thread, as it's a new problem?

Re: [Merged]-Major connection issues!
 

NoGoogle here but I can get in using
http://216.239.57.83/

Re: [Merged]-Major connection issues!
 

I cant access Yahoo ( this page cannot be displayed ), Ebay is full of red x's, Msn ( alot of this page cannot be diplayed ) and i am in Portsmouth area

Re: [Merged]-Major connection issues!
 

Google not accessable in Loughborough, DNS errors.....

Re: [Merged]-Major connection issues!
 

google.com and google.co.uk currently not accessible from RG12. Manually changing proxies fixed it (for now).

Are we sure it's really a DNS issue, or has NTL managed to REALLY outdo themselves this time -- and break the entire interweb? ;)

Re: [Merged]-Major connection issues!
 

Can get into Yahoo and then pick up my mail via
http://in.yahoo.com/

Re: [Merged]-Major connection issues!
 

Well there goes google as well!

Re: [Merged]-Major connection issues!
 

bloody awfull browsing in ng18(mansfield) tonight, various website's are timing out during DNS resolution.

Re: [Merged]-Major connection issues!
 

Having to proxy in CV10

Re: [Merged]-Major connection issues!
 

Intermittent problems in Middlesbrough.

Re: [Merged]-Major connection issues!
 

google and ebay effected again... cosham proxy:mad:

Re: [Merged]-Major connection issues!
 

Same here DN35 - and sometimes different proxies will work with some sites & not others e.g. Gmail wouldn't work setting a Nottingham cache, but would with a Bromley one.

Seems like a fairly widespread problem ...

Re: [Merged]-Major connection issues!
 

They deffo broke something somewhere aint they lol been going on to long to be a simple fix think they need to spend some serious cash ,Oh well poor NTL lol

Funny enough with all these dns problems they had ive never had a problem getting here ;)

Re: [Merged]-Major connection issues!
 

Do ntl keep that open for their call centre staff?:rolleyes:

Re: [Merged]-Major connection issues!
 

maybe I should stop using ebay - there are always problems with connection when I've got listings!? :scratch:

Re: [Merged]-Major connection issues!
 

Just rang NTL to try and report the problem, as far as they are concerned there is no issue. I tried to tell them that there are a number of people nationally having this problem, they don't think there is a problem.

Idiots

Re: [Merged]-Major connection issues!
 

I wonder with all this down time (which when you look at how many people are suffering and work out the cost it must amount to a lot) will we all get a rebate on our bill :confused:
I feel pretty confident in saying that if you were a few days late paying your bill they would be round you like fly's round s**t.
It really does make you start to look at other options for your internet connection.

Re: [Merged]-Major connection issues!
 

Does this help anyone?

http://cableforum.co.uk/board/showpo...&postcount=221

Re: [Merged]-Major connection issues!
 

I've tried changing my DNS servers for the Freeserve ones, and it makes no difference.

Re: [Merged]-Major connection issues!
 

Statement now at their service status page:
http://www.ntl-isp.ntl.com/ServiceStatus/

Re: [Merged]-Major connection issues!
 

3 times in 10 days :(

the service keeps getting worse...

Re: [Merged]-Major connection issues!
 

The exact same happened to me when I went through broadband medic. He just told me to change proxy and I kept telling him I had and it didn't fix things. He didn't give me another solution just kept repeating the same thing over again.

I told him about it being a problem with the DNS and he said if that was the case no websites would work not just a few and his not aware of there being any DNS problems since the DoS attack a few months ago.

Re: [Merged]-Major connection issues!
 

Complete muppet :rolleyes:

Re: [Merged]-Major connection issues!
 

Druchii - Is Telewest any better than NTL? I'm looking for something reliable to replace NTLs internet but don't want to have to get a BT line for ADSL.

Also, I changed my DNS servers to Wanadoos ones and then nothing worked, might have been a coincidence though. What DNS servers do people recommend?

Re: [Merged]-Major connection issues!
 

Your a bit stuck mate, the only thing you'll get on NTL cable is NTL broadband.

You've never been able to get telewest in an NTL area or vise versa, and now they are the same company, pruducts and services will begin to become identical anyway.

Re: [Merged]-Major connection issues!
 

fudged here in ST5 too. GRRR!

Re: [Merged]-Major connection issues!
 

Messed up here :(

can't get ebay pages or autotrader up :(

Re: [Merged]-Major connection issues!
 

Yep - same again here in Stockport, some access to some sites but stuff like eBay and Hotmail flakey.

This is getting stupid. There is obviously a major problem here which NTL are not even telling us anything about each time it occurs other than it is happening. :mad:

Re: [Merged]-Major connection issues!
 

whats the number to report this? if they get swamped with fault calls they will relise there is a problem

Re: [Merged]-Major connection issues!
 

Heh.. just fiddled with some of my wireless router settings, couldn't get on google or bbc and thought I'd made a boo-boo, but no, it's NTL... surprise surprise.

Stockport, 10mb here

Re: [Merged]-Major connection issues!
 

I doubt if they would notice a problem if it came up and smacked them in the head, I have had problems for the last 4 weeks, I have 10mb, I may as well have a 56k dial up for what use it is, I have had an engineer out who swapped my modem for a 250 but with all the loss of service I haven't really been able to check if it is working properly, am really struggling to find many sites working, I am in RG1 :mad:

Re: [Merged]-Major connection issues!
 

Is there no free phone number for faults?

Re: [Merged]-Major connection issues!
 

Bear in mind it now costs you money to do this - a nice little earner in the event of regular weekly faults with the BB backbone!

Re: [Merged]-Major connection issues!
 

It is a nationwide browsing problem apparently and NTL does not have a clue about the cause...

Re: [Merged]-Major connection issues!
 

Ahhhhh just in from work... nice cuppa, time to catch up with news on BBC while the kids are watching The Simpsons, and here we go ... normal (S*i*e) service resumed by NTL.

Wonderful.

£24.99 a month for this level of service? Be better off with a cheap dial-up service, or even tight string between two bean cans.

'Suppose I'd better go spend some time with the fruits of my loins for a change!

Re: [Merged]-Major connection issues!
 

NTL are poor, how can the whole of the UK have this problem?
I think these words come up to mind with them

p#ss up in a brewery

Re: [Merged]-Major connection issues!
 

This is probably a stupid question but:

Why doesn't each UBR do DNS too?

Re: [Merged]-Major connection issues!
 

That would be too sensible for NTL, after all we don't exactly get a quality service even when everying is working FINE, I think they only have 2 DNS servers running on an old 286 in the back of someones garden.......:Yikes:

Re: [Merged]-Major connection issues!
 

I seem to be able to browse webpages ok - but can't connect to Microsoft messenger. I take it it's tied in with the same problems?

I was about to let messenger repair something itself (something to do with a gateway) but I won't let it do anything if its an NTL problem.

Re: [Merged]-Major connection issues!
 

I'm having really bad problems tonight, luckily i can get onto this site but i can't use yahoo or google!

Re: [Merged]-Major connection issues!
 

its all gone to poo... wonderful....

Re: [Merged]-Major connection issues!
 

Was OK for a few minutes, now gone back to sh*te.

It's about time we got an official apology for the poor service, and explanation of exactly what's gone wrong, exactly what they are doing / have done to fix it and when.

Re: [Merged]-Major connection issues!
 

Service Status Details

Service Broadband
Posted 6 Jun 17:29
Resolved
Last Update 6 Jun 17:29
Duration Ongoing

Type Other
Location Nationwide
Status Service Outage
Start time 6 Jun 17:00
End Time


Description

Browsing Issues


Detail

NTL Broadband internet customers across the whole country may currently be experiencing problems in browsing to web sites. NTL is aware of this issue and working to identify and resolve the cause as quickly as possible. Please accept our apologies for any inconvenience caused.

Re: [Merged]-Major connection issues!
 

i'm using these dns servers.

DNS Servers . . . . . . . . . . . : 194.152.64.68
194.152.64.25

Re: [Merged]-Major connection issues!
 

Think you will wait a long time for an apology from NTL to be honest.
They made a mistake with my DB and said they would post me an apology letter ......hence to say i am still waiting for that 3 months later