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-   -   *All* ntl Cap Discussion (part 4) (https://www.cableforum.uk/board/showthread.php?t=39597)

Bill C 19-12-2005 07:53

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by etccarmageddon
he doesn't work for NTL.

:LOL:

I was going to post the same, But in a more colourfull way :)

---------- Post added at 08:53 ---------- Previous post was at 08:44 ----------

Quote:

Originally Posted by Paul M
Abusive ? I'm curious as to how that's abusive.

I see that Bulldog are out and out liars, funny no one commented as they would with ntl :erm:

No you don't you liars - there is no BT line in my house, and I have 10 meg broadband.

But Paul

They are not NTL so they can get away with it. However if NTL did it then the same old crew from here would lambast them and scream. "LETS REPORT THEM TO THE ASA"

Mean while the same old crew will be saying i am off to bulldog there grass is greener than NTL's.

But at the end of the day they are still here in there little corner complaining about how bad NTL is and then continuing to use them.

slowcoach 19-12-2005 08:01

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Bill C
You mean this :)

No, that one is full of information, the one I had through the door didn't have much room on it due to the size of the £9.99 font. Basically all it said was 8meg for £9.99, oh and you will have to have our phone service, then there was the microprint mentioning the 1gig/month cap at the bottom.

The offer appeared so good at first sight that I almost ordered it even though I can only get max 512k ADSL here. :rolleyes:

Bill C 19-12-2005 08:11

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by slowcoach
No, that one is full of information, the one I had through the door didn't have much room on it due to the size of the £9.99 font. Basically all it said was 8meg for £9.99, oh and you will have to have our phone service, then there was the microprint mentioning the 1gig/month cap at the bottom.

The offer appeared so good at first sight that I almost ordered it even though I can only get max 512k ADSL here. :rolleyes:

I took that info from there website. I have had that flyer as well. I put it in file 13 straight away. :)

Hans Gruber 19-12-2005 10:11

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Paul M
I see that Bulldog are out and out liars, funny no one commented as they would with ntl :erm:

Could that not be due to this being an NTL forum? :rolleyes: :angel:

handyman 19-12-2005 10:22

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by theNomad
Youve done the same abusive post several times on this and all the other cap threads,surely an abuse of your long standing status here.You should be commenting on the content of peoples posts not how theyre posted.If someone new here made the same comment they'd be warned with a ban for being abusive.Even now people are happy and making mostly positive comments about ntl you continue abusing members here.Grow up and stop being so damned snotty all the time.Or quit your ntl job and go into English teaching as we all clearly need your help.

Whilst that may have sounded snotty (can't see why? It had a standard forum humour smiley at the end) to you the rest of the board did not.

I would leave it to the person to whom ignition meant it for to decide if that offended them. I'm sure th'eng was not offended.

Bill C 19-12-2005 12:41

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Hans Gruber
Could that not be due to this being an NTL forum? :rolleyes: :angel:

funny how quickly other providers are mentioned when it's in the posters favour to do so, Especially if it means they can have a good dig at NTL ? :angel:


But as i said before. If the grass is much greener on the other side why are some not moving there ?.

Or is it in the cold light of day NTL are not that BAD after all :)


Not talking about any one in particular mind you :angel:

Hans Gruber 19-12-2005 13:58

Re: *All* ntl Cap Discussion (part 4)
 
Well the reason why Bulldog customers aren't complaining on here is because it is a NTL forum. NTL customers come here, generally if they have a complaint, not with daily "all is well" comments. It's not rocket surgery. ;)

Bill C 19-12-2005 14:11

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Hans Gruber
It's not rocket surgery. ;)

And here's me thinking it was Rocket Science :angel:

Horace 19-12-2005 14:22

Re: *All* ntl Cap Discussion (part 4)
 
Terrible advertising by bulldog. It equates to £36 a month (assuming you use more than 9gig a month) for less speed than NTL with the added likelyhood you probably won't even be able to get the full 8mb. MMM..pay more for less speed and have to use bulldog as my phone provider...that's a tough one :). The ASA really do need to do something about their TV adverts as they are VERY misleading.

Also, from Paul M's reply to Zeph, does that mean 10mb will be going to down to £25? I assumed 10mb (capped) will be at £35 and 2mb (unlimited) will be at £25 or have I missed something.

Ignition 20-12-2005 09:17

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by theNomad
<snip>

Quit months ago, and all I ask is that posts make sense and don't have to be decoded. As Th'Eng said he was rambling. There is no excuse bar dyslexia for the appauling standard of English seen occasionally on forums. I find it both discourteous and counter-productive to what they're trying to say to use bad English and if they can't be bothered to actually pay attention to what they are typing why should people waste their time sifting through the lack of punctuation / bad spelling / nonsense phrasing. People may well not read the entire post, and bad English frankly can give the impression of being, for want of a better word, a moron/chav/uneducated. Whatever the content articulate posts will tend to get more attention than apparently inarticulate ones.

My 'status' on this site means nothing, I break the rules I get a ban same as everyone else. I have no status last I checked I'm a member like you ;)

Anyway on with the topic.

Richy99 20-12-2005 10:06

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Griffin
But Telewest can & do offer 10mb unlimited for the same price.
They are a smaller company & have a smaller pool of customers & therefore revenue.
This is one question i have never seen a really satifactory answer too.
Come to that they also offer 4mb unlimited for £19.99 for the fist 3 months then i think it goes to £25

go have a look at how overloaded the telewest network is then and people not getting good speeds

Maggy 20-12-2005 11:18

Re: *All* ntl Cap Discussion (part 4)
 
Well I am a teacher and I would support most of what Iggy said about the need for clear,well spelt,grammatically correct and hopefully well punctuated written,typed or spoken english, although I would perhaps, have put it more diplomatically. ;)

If you want to communicate information to another you do need to apply all of the above.If you don't then you are in danger of causing confusion and with passing on technical info to a rube like me you do need to leave out the technical jargon and the acronyms.If you are too lazy to do so then all you do is make me pass over what maybe excellent advice because I cannot be bothered to try and decipher what you have typed. :erm:

You also in speaking need to leave out idiomatic english IF you want to communicate to another who doesn't speak that particular idiom.It also helps to leave out the patois as well.Rapping is all well and good in the right place but frankly it baffles me. ;)

ozziestu 20-12-2005 14:04

Re: *All* ntl Cap Discussion (part 4)
 
D’you know sometimes you have to giggle at Ntl CS. Don’t get me wrong, I’m very happy with my service. I’m on 10 meg and absolutely love the speed but can’t really justify the cost for a 10gig capped service when I can get unlimited 2 meg for less dosh.

Yes, I thought about ADSL and even had BT run tests but I live a fair distance from a BT exchange so ADSL was never really going to be an option with 512 at best. But I can honestly say the Ntl broadband service has been superb in recent months (a happy customer - perhaps they should have me stuffed J).

A few minutes ago I called CS to ask when the 2 meg unlimited service would be available. The guy was very cheerful and helpful but had no idea what I was talking about and went off to get some info. Within 30 seconds he was back on the line to say he didn’t know anything, it’s sometime next year and how would I like half price broadband for 3 months to stay on the higher tier?! Unbelievable. I didn’t ask for discount, I simply enquired about the move to 2 meg and when is unlimited starting. So, not to look a gift-horse in the mouth I gratefully accepted and wished him well for the holidays!

So I’ve had my upgrade, I have stable speeds, Ntl are answering my prayers for unlimited AND I get it all for a low price.

Happy Christmas Ntl – you’re the best! :tu:
:xmas:

EDIT: yes, yes I see the error - obviously so happy with Ntl I got capped to 10 gig!
Should read 75gig or 10 meg - you choose....

slowcoach 20-12-2005 15:02

Re: *All* ntl Cap Discussion (part 4)
 
Thank goodness we are back on topic, almost. ;)

Maggy 20-12-2005 16:26

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Bill C
Quote:

Originally Posted by Hans Gruber
It's not rocket surgery. ;)

And here's me thinking it was Rocket Science :angel:

Damn!! I've already repped you....:rofl:

Hans Gruber 20-12-2005 16:55

Re: *All* ntl Cap Discussion (part 4)
 
I take it neither of you have heard that one before then :p

Bill C 20-12-2005 17:11

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Hans Gruber
I take it neither of you have heard that one before then :p

Indeed :LOL:

grubbymitts 20-12-2005 18:59

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Ignition
There is no excuse bar dyslexia for the appauling standard of English seen occasionally on forums.

I agree. Have some rep for pointing this sort of thing out!

Back on topic: So can we download as much as we want now without our souls being burned alive by NTL or do we still have to wait until January? Someone earlier said he'd called NTL and they said the cap was lifted already. Anyone else clarify that? And where's my email from NTL?

BBDL 20-12-2005 20:51

Re: *All* ntl Cap Discussion (part 4)
 
That was me and I'm holding them to it. :D

jtwn 20-12-2005 22:00

Re: *All* ntl Cap Discussion (part 4)
 
I doubt its a case of 'lifting' the cap and more a case of just carrying on business as usual.

grubbymitts 23-12-2005 17:33

Re: *All* ntl Cap Discussion (part 4)
 
just got my email! WOO! And Powerusenet have just upped their retention! DOUBLE WOO!

LenMackin 23-12-2005 23:18

Re: *All* ntl Cap Discussion (part 4)
 
Well if the cap is lifted then I stay with the 10meg service. I was going to move down to 2meg at the end of this month.

Bill C 24-12-2005 05:50

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by LenMackin
Well if the cap is lifted then I stay with the 10meg service. I was going to move down to 2meg at the end of this month.

There is still a cap on 10 meg of 75gig

th'engineer 24-12-2005 08:49

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Bill C
There is still a cap on 10 meg of 75gig

Just when i thought people would finally end the cap thread and you had to say that Bill:D :LOL:

Bill C 24-12-2005 10:20

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by th'engineer
Just when i thought people would finally end the cap thread and you had to say that Bill:D :LOL:

Well come on what did you expect. We need to keep Cable forum busy, what better way then a endless stuck in the grove thread :) :LOL:

Bluestraw 24-12-2005 11:08

Re: *All* ntl Cap Discussion (part 4)
 
I know the current 'advertised' cap on 10Meg service is 75Gb, but can someone please tell me how much they are using with no problems? I have a feeling it's about 100Gb, is that right?

Damn 10 Meg - so easy to download SO much SO quickly ;)

twinkle 24-12-2005 11:15

Re: *All* ntl Cap Discussion (part 4)
 
as of this moment i have dl 300+ think i might be getting a letter in jan,after a month on bad boy {512} go on on to 2meg unlimited

DieDieMyDarling 24-12-2005 11:15

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Bill C
Well come on what did you expect. We need to keep Cable forum busy, what better way then a endless stuck in the grove thread :) :LOL:

The best way would be to say all ntl employees are useless. :D (sits back and watches the page count for the thread triple in 3 hours) :D

Bill C 24-12-2005 11:20

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by DieDieMyDarling
The best way would be to say all ntl employees are useless. :D (sits back and watches the page count for the thread triple in 3 hours) :D

Not me m8 no longer work for NTL :PP:

LenMackin 24-12-2005 12:03

Re: *All* ntl Cap Discussion (part 4)
 
Everytime NTL send out an email its obviously written by a marketing type who would really prefer to be a politician. Misinformation and economy of truth prevail at all times.

Griffin 24-12-2005 13:25

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by twinkle
as of this moment i have dl 300+ think i might be getting a letter in jan,after a month on bad boy {512} go on on to 2meg unlimited

You may want to check back through the forum, you may get a bit of a shock.
Those forcibly put on the 512k bad boy line, i think you will find once there its permanent & therefore no upgrading to a faster speed.

Willc0 24-12-2005 13:26

Re: *All* ntl Cap Discussion (part 4)
 
Just had my bill from NTL: with the Cap Removal information on the back of one of the pages.

Hope it applies to 1mb connections to, (I'm on 2mb at the moment).
I don't need speed, but the 3gb cap was unrealistic!



BTW I am dyslexic, but then I have a spell checker installed in FireFox so even that isn't an excuse.

lordy 28-12-2005 00:16

Re: *All* ntl Cap Discussion (part 4)
 
Hi, I reluctantly joined NTL due to house move. I wanted to stay with Eclipse ADSL (2M £29 no caps). But the previous owner had cut BT cables and BT couldnt get an engineer around until 16th of Jan! So I reluctantly joined NTL knowing it had a bit of 'a history'. I voiced my concerens about the caps, and a chap I spoke to said they are reviewing the caps and thinking about getting rid of them?? And they are not currently enforced. I know that staff sometimes say any old rubbish verbally, has anyone else heard the same?

Also can NTL really just suspend your service for as long as they like and make you still pay?

I'd rather they just terminate it and I get back on a decent ADSL service.

If I ever get a warning letter I'll probably do something that is breech of T&C document it and asked to be released from my contract :)

I dont get TV or phone from them so no skin off my back.

Lordy

Graham M 28-12-2005 00:42

Re: *All* ntl Cap Discussion (part 4)
 
:welcome:

The caps are not currently really being enforced unless you take the mickey with your usage. If you read the thread you will see that in the next year they will be offering the following Tarrifs:

o 1MBit Unlimited (17.99)
- 10MBit Capped (17.99)
o 2MBit Unlimited (24.99)
- 10MBit Capped (24.99)
o 10MBit - 75GB Cap (34.99)

There are no definite dates for ay of this

Quote:

Originally Posted by lordy
Also can NTL really just suspend your service for as long as they like and make you still pay?

Where did you get this from?

lordy 28-12-2005 01:11

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Zeph
:welcome:

Thanks!

Quote:

If you read the thread you will see that in the next year they will be offering the following Tarrifs:
Thanks. Skimmed through it after I posted.

Quote:

Where did you get this from?
That was my interpretation of http://home.ntl.com/page/userpolicy

Quote:

In the event that you exceed the usage allowances applicable to your Internet Services, we reserve the right (at our sole discretion) to reduce, suspend or terminate your Internet Services. During any period of reduction or suspension, you will remain liable for the payment of your Internet Services charges at the original level. We also reserve the right (at our sole discretion) to re-grade your Internet Services to a different speed and/or usage allowance at the appropriate charge.
Does that literally mean ntl could suspend you (for some period) whilst you pay full whack. If so, it seems like an unfair term to me. Anyway, I guess its not relevant now as I'm on 2Mb. :) (Their routers seem to drop a lot of packets though!)

Chrysalis 28-12-2005 02:10

Re: *All* ntl Cap Discussion (part 4)
 
lordy it seems to be the case that they are not enforcing them to exact measurements but if you breach around the 150gig mark then you may get throttled down to 512kbit permenantly.

grubbymitts 28-12-2005 07:22

Re: *All* ntl Cap Discussion (part 4)
 
"In the event that you exceed the usage allowances applicable to your Internet Services, we reserve the right (at our sole discretion) to reduce, suspend or terminate your Internet Services. During any period of reduction or suspension, you will remain liable for the payment of your Internet Services charges at the original level. "

- and no court in the land would ever say that this was a fair contract. It's scare tactics.

lordy 28-12-2005 12:17

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by grubbymitts
"In the event that you exceed the usage allowances applicable to your Internet Services, we reserve the right (at our sole discretion) to reduce, suspend or terminate your Internet Services. During any period of reduction or suspension, you will remain liable for the payment of your Internet Services charges at the original level. "

- and no court in the land would ever say that this was a fair contract. It's scare tactics.

My thoughts exactly. Sounds like you could get out of it using

http://www.oft.gov.uk/Consumer/Unfai...ts/default.htm,

but you have to pay your dues whilst fighting it in court.
Alternatively just ask NTL (in writing) to released you from contract otherwise you will take it to court using "Unfair Terms" etc..

I understand that some here are stuck on the bad boy 512 line for the rest of their contract whilst paying for the faster service? If so this just doesnt sound right to me. Get together and send some synchronised recorded delivery letters asking to be re-instated or released from contract. And threaten to tell the Register/Inquirer to. NTL do not want any bad press at this time whilst trying to get a chunk of the whole internet services "thing". Once you are released from contract, you should be able to sign up again ??? (Thats just a guess on my part)

grubbymitts 28-12-2005 13:17

Re: *All* ntl Cap Discussion (part 4)
 
I think those who were put in the naughty bin are only paying £17.99 a month - NTL lawyers probably told their clients not to push the paying full price idea.

A friend of mine is stuck on the 512k until February and then his contract runs out. One phone call to NTL around this time saying he's swapping to Sky and BT (he also has the TV) unless he gets back 2mb will probably sort it out. Other than that, it's a simple case of not renewing the contract, leaving it a week and then contacting sales and ask for a new account.

Matth 28-12-2005 19:53

Re: *All* ntl Cap Discussion (part 4)
 
If you're within the 12 month term, it's quite possible that they have you by the short and curlies, unless your problem is a result of the terms changing to your disadvantage.

Out of that, I don't see that there is anything to stop the inevitable response to "we suspend or restrict your service", being "I give 30 days notice" - assuming you have any practical alternative.

Enuff 29-12-2005 00:27

Re: *All* ntl Cap Discussion (part 4)
 
is there anything available yet to monitor downloads and uploads?

Chrysalis 29-12-2005 02:29

Re: *All* ntl Cap Discussion (part 4)
 
I am only guessing here but the situation is probably likely to be that they wont strictly enforce it in the short term and if your area isnt been saturated and the usage is reasonable not in the 100s of gig a month they may leave you alone, if they do enforce it then yes based on current events you would be moved to the 512kbit unmetered at 17.99 which then if you are out of the initial year contract I presume a call to retentions would get you put on the 2mbit unmetered for 24.99, if you in the initial 12 months then you would be stuffed although retentions still may take pitty.

Ignition 29-12-2005 08:13

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Chrysalis
I am only guessing here but the situation is probably likely to be that they wont strictly enforce it in the short term and if your area isnt been saturated and the usage is reasonable not in the 100s of gig a month they may leave you alone, if they do enforce it then yes based on current events you would be moved to the 512kbit unmetered at 17.99 which then if you are out of the initial year contract I presume a call to retentions would get you put on the 2mbit unmetered for 24.99, if you in the initial 12 months then you would be stuffed although retentions still may take pitty.

I've been reliably informed they wouldn't take pity, any people forcibly moved would stay as they are and not be retained.

Bill C 29-12-2005 08:54

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Ignition
I've been reliably informed they wouldn't take pity, any people forcibly moved would stay as they are and not be retained.

I know of at least 1 user that was refused point blank to be uplifted back up. He then said i want to leave and they let him with no argument whatsoever.


If you think about it. anyone that was or is being put on the 512 k bad boys service would have been warned at least once. What isp would want to keep a user that even after being warned has decided they are above the rules that the isp has set to ensure the well being of the network.

I for one class myself as a heavy user. 5 computers in the house with what are now 5 adults and a thirst for first run tv made sure of that ;). I am going on the 2 meg unlimited service, I then do not have to worry about being stuffed onto the bad boy service every time i would have gone over the cap.



As speeds go up and up Isp's will find it harder and harder to provide a unlimited service at the upper speeds. They will have 3 choices.

A. Limit bandwidth by hard capping.

B. Traffic shape the p2p and newsgroup services. "this is the one i think they will go for. They can hide it from the average user completely"

C. Offer unlimited services at the lower speeds only.

Give it a year and see if i am correct ;)


The likes of BE and UKonline can offer unlimited on there 24 meg service due to the small area's they are in at the moment. Also they know that the majority of there users will never get close to the 24 meg speeds they are saying in there adverts due to distance from the exchange of the average user. There service the same as NTL is a upto service.

I have already be told due to the distance from the exchange that i will only get between 9 and 14 meg during the day if i decided to use UKonline, If i want BE then its late next year for me :mad:, However i will still be paying for 24 meg. :Yikes:


So for me its stay with NTL on a service that has hardly ever let me down and use the 2 meg unlimited option. :tu:

---------- Post added at 09:54 ---------- Previous post was at 09:48 ----------

Quote:

Originally Posted by Dodger444
is there anything available yet to monitor downloads and uploads?

Not yet.

Griffin 29-12-2005 12:58

Re: *All* ntl Cap Discussion (part 4)
 
Well i agree now we are being given the offer of 2mb unlimited, if you are stupid enough to stay on 10mb & go over the caps then the consequences are your own fault. I for one will be dropping down to 2mb unlimited later in the year

BBDL 29-12-2005 13:16

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Griffin
Well i agree now we are being given the offer of 2mb unlimited, if you are stupid enough to stay on 10mb & go over the caps then the consequences are your own fault. I for one will be dropping down to 2mb unlimited later in the year

Best hurry up then................ only 2 days left. :LOL:

Griffin 29-12-2005 13:34

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by BBDL
Best hurry up then................ only 2 days left. :LOL:

Well as according to the emails sent out the unlimited version of 1mb & 2mb are being offered in Jan 2006, perhaps i shouldn't have assumed people would know it was 2006 i was talking about

Enuff 29-12-2005 14:41

Re: *All* ntl Cap Discussion (part 4)
 
I dont know... it just seems unfair of ntl to promise the customer the earth with 10Mb faster this faster that, download this download that, free broadband plus to download even more! faster upload speeds to upload even more! What will happen when they increase the bandwidth even more? will they up the cap like they have done from 30gig to 75gig whats the point, so they give us 25mb and up the cap to 100gig? - 200gig? lol... I cant see them carrying on doing this without charging for the extra usage or getting rid of it all together. It's like a stalemate situation, a no change situation, catch 22! We'll give u the faster speeds but you cant use them! oh no, if you do then we'll kick you back down to the lower slower speed. Something has to give. this is stupid!

Griffin 29-12-2005 16:51

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Dodger444
I dont know... it just seems unfair of ntl to promise the customer the earth with 10Mb faster this faster that, download this download that, free broadband plus to download even more! faster upload speeds to upload even more! What will happen when they increase the bandwidth even more? will they up the cap like they have done from 30gig to 75gig whats the point, so they give us 25mb and up the cap to 100gig? - 200gig? lol... I cant see them carrying on doing this without charging for the extra usage or getting rid of it all together. It's like a stalemate situation, a no change situation, catch 22! We'll give u the faster speeds but you cant use them! oh no, if you do then we'll kick you back down to the lower slower speed. Something has to give. this is stupid!

If you think about the amount you can download with 2mb unlimited over a month, thats what they ought to make the cap for the top tier 10mb speed.
There again you would still be able to use that bandwidth up in 6 days, but at least it would seem fairer for anyone who wants the top speed.

LenMackin 29-12-2005 17:09

Re: *All* ntl Cap Discussion (part 4)
 
You know we are all now talking about 'caps'. Once this was not an option, it was all about speed and the wonder of a permanent connection to the internet without the need to watch your phone bill. Slowly (at least in the UK) we are seeing the insidious rise of the 'cap'. Initial outrage of about 18 months ago has turned to .. "well maybe xxxgigs a month is ok/people who do xxxgig should be downgraded/I'll stay with a slow speed so i can download more" slowly we are going along with the whole notion of a cap philosophy when we should be howling with outrage and demanding that BT/NTL and the UK government give us a digital infrastructure that allows fast speeds and unlimited downloading of content of whatever form.

We are no longer watching the clock we are watching our router stats!!

Enuff 29-12-2005 17:20

Re: *All* ntl Cap Discussion (part 4)
 
I wonder what would happen if every customer maxed out every day and went way over their monthly caps, would ntl downgrade us all? I have the 10mb and find myself using it more and wanting to use it more! thats what its all about isnt it? I get loads more out of my 10mb than I did out of the 3mb... I am almost sure that what will happen is we will see extra charges coming in for every gig we go over the 75gb and I think this will become the norm for every UK isp out there... How sad! And we'll sit back and let it happen! :mad:

Chrysalis 29-12-2005 22:01

Re: *All* ntl Cap Discussion (part 4)
 
Dodger lets hope it stays as a what if, because its obviously a case they are hoping the low usage customers are a high enough number to subisidise the heavier users to make it work.

I am holding of the 2meg since so far I have had no email or letter telling me its going to be unmetered and ideally I want some kind of hard evidence telling me just that.

LenMackin 29-12-2005 22:14

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

wonder what would happen if every customer maxed out every day and went way over their monthly caps, would ntl downgrade us all? I have the 10mb and find myself using it more and wanting to use it more!
Well people probably won't max out every day. Family of four here and although usage is heavy we do turn the computers off. We also do other things as well. I think the majority of people get what they need and switch off. We always take this view in the UK that because of the minority the majority suffers. It's constantly a the 'end of known civilisation' everyone is going to max out their connections - NO! It's reminds me of the ballyhoo from the press about the change to licensing laws recently. I've been out late several times and haven't noticed anything different. End of the world as we know it? It really just never happens!

ian@huth 30-12-2005 10:15

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by LenMackin
You know we are all now talking about 'caps'. Once this was not an option, it was all about speed and the wonder of a permanent connection to the internet without the need to watch your phone bill. Slowly (at least in the UK) we are seeing the insidious rise of the 'cap'. Initial outrage of about 18 months ago has turned to .. "well maybe xxxgigs a month is ok/people who do xxxgig should be downgraded/I'll stay with a slow speed so i can download more" slowly we are going along with the whole notion of a cap philosophy when we should be howling with outrage and demanding that BT/NTL and the UK government give us a digital infrastructure that allows fast speeds and unlimited downloading of content of whatever form.

We are no longer watching the clock we are watching our router stats!!

I am sure that there are ISP's about who will give you what you want, fast speeds and unlimited downloading of content of whatever form. The only problem is that you probably wouldn't be able to afford the cost of being provided with such a service. You can't expect to buy a new Ferrari and pay the cost of a 20 year old Skoda with no MOT for it.

People have to stop comparing what is available in other parts of the World and what those services cost. You live in the UK and have to take what is being offered here and pay the cost involved. UK ISP's would have to spend billions to provide what you want, billions that they do not have and billions that most people are not prepared to pay their fair share of in higher subscription costs.

rogerdraig 30-12-2005 10:55

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by ian@huth
I am sure that there are ISP's about who will give you what you want, fast speeds and unlimited downloading of content of whatever form. The only problem is that you probably wouldn't be able to afford the cost of being provided with such a service. You can't expect to buy a new Ferrari and pay the cost of a 20 year old Skoda with no MOT for it.

People have to stop comparing what is available in other parts of the World and what those services cost. You live in the UK and have to take what is being offered here and pay the cost involved. UK ISP's would have to spend billions to provide what you want, billions that they do not have and billions that most people are not prepared to pay their fair share of in higher subscription costs.


sorry but no

we should expect the best we live in one of the richest counties in the world we should expect one of the best services

the problem isnt the cost its the fact that most companies here want to screw the maximum money for the least outlay and they mostly get away with it because the british are loath to complain

the evidence now shows that uncaped ( service are providable by ntl ) as we now have them

as to speed i was alway aware that it was an ( up to ) not a set speed and that i was contending with others conected to the service for my bandwidth

but what i and others want is a set fee no cut off ect

Ignition 30-12-2005 11:08

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by rogermevans
sorry but no

we should expect the best we live in one of the richest counties in the world we should expect one of the best services

You could say so much in response to that 'sentence' couldn't you :angel: but it would take the thread madly off topic.

Britain is a ****hole with a **** poor standard of living relatively and both companies, government and other citizens queueing up to rip you off to be honest. In between being ripped off by the Govt in terms of ridiculously high taxation and private companies charging over the odds we're in trouble.

BUT a lot of the reason for this apparent overcharging is things such a bureaucracy, wage levels needing to be relatively high to support our prodigious tax bills, poor productivity, etc, etc with some simple profiteering.

It's not as simple as just saying that companies simply rip us off. If that were the case someone would undercut them all.

We pay what we have to pay sadly. Blame companies, regulators, government, the unemployed, the unions, etc, etc.

Hans Gruber 30-12-2005 15:02

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by ian@huth
I am sure that there are ISP's about who will give you what you want, fast speeds and unlimited downloading of content of whatever form. The only problem is that you probably wouldn't be able to afford the cost of being provided with such a service. You can't expect to buy a new Ferrari and pay the cost of a 20 year old Skoda with no MOT for it.

People have to stop comparing what is available in other parts of the World and what those services cost. You live in the UK and have to take what is being offered here and pay the cost involved. UK ISP's would have to spend billions to provide what you want, billions that they do not have and billions that most people are not prepared to pay their fair share of in higher subscription costs.

I'm pretty sure you said no company could pull off an unlimited 2mbit service for £25 a month during NTL's last round of speed upgrades. They've been offering that service unofficially since then, and now made it official.

ISPs such as Be and UKonline have put thought into their unlimited, high speed services, and who knows, NTL may soon follow their lead.

Kaychsea 30-12-2005 15:15

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Hans Gruber
I'm pretty sure you said no company could pull off an unlimited 2mbit service for £25 a month during NTL's last round of speed upgrades. They've been offering that service unofficially since then, and now made it official.

ISPs such as Be and UKonline have put thought into their unlimited, high speed services, and who knows, NTL may soon follow their lead.

Why is it people only think that thought has been put into something if they agree with it? Is it not possible, nay, probable, that NTL have put some thought into it (with a bit more access to the actual costs involved) and come to a different but valid conclusion than you have by pulling figures out of a bag?

As has been said many times (many, many times) before, the ADSL offerings are not directly comparable to the cable offerings. The infrastructure costs have been negligible in comparison to the cable companies, the user base is much smaller and they don't have to worry about integrating different platforms from the premerged offerings.

The only thing that has kept them back is the feet dragging of BT in unbundling the local loop and the persistent problem of line distance from the exchange which can cripple the service. And I'm not sure the delay has actually hurt them as much as might seem.

You are buying a service from a company, you don't have to if you don't want to. To use as blatantly cock-eyed an argument as the TV analogy, you don't whinge at your baker because your loaf is capped!

LenMackin 08-01-2006 21:23

Re: *All* ntl Cap Discussion (part 4)
 
So what's happened to this thread? stopped at the end of 2005? Is everyone happy with the cap or has it been removed?

Enuff 08-01-2006 21:53

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by LenMackin
So what's happened to this thread? stopped at the end of 2005? Is everyone happy with the cap or has it been removed?

could be that this thread has been capped :D

lordy 08-01-2006 23:11

Re: *All* ntl Cap Discussion (part 4)
 
It's official (At least for new contracts).

http://www.home.ntl.com/icat/broadband
"Unlimited Downloads" (for the 1Mb and 2Mb packages)

Can anyone verify any official word on whether this applies to existing contracts too...

(Although practically speaking I think the answer must be yes!)

Maggy 09-01-2006 00:50

Re: *All* ntl Cap Discussion (part 4)
 
Doesn't anyone read the front page or news articles? :rolleyes:

http://www.cableforum.co.uk/article/...mited-jan-2006

Paul K 09-01-2006 05:23

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by LenMackin
So what's happened to this thread? stopped at the end of 2005? Is everyone happy with the cap or has it been removed?

Doubt it, it's probably due to the large number of I can't get my 10B to work properly threads. Can't complain about going through your cap if you can't P2P at full speed can you:dozey:

grubbymitts 09-01-2006 06:25

Re: *All* ntl Cap Discussion (part 4)
 
http://www.home.ntl.com/icat/broadband and check what it says under the 1mb and 2mb. I had the email, so it isn't just for new customers.

Now let this thread rest in peace.

Willc0 09-01-2006 09:19

Re: *All* ntl Cap Discussion (part 4)
 
No it isnt dead. 10mb cusomers still have a 75GB cap.

Bill C 09-01-2006 09:39

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Willc0
No it isnt dead. 10mb customers still have a 75GB cap.

And i think it will be a cold day in hell when they remove that. There is the potential to download over a terabyte of data a month on that connection and i for one don't want a billy downloader on the same cab as me with 10 meg downloading the internet.

Griffin 09-01-2006 09:43

Re: *All* ntl Cap Discussion (part 4)
 
That is individual choice you can either have 1mb or 2mb uncapped or you can have 10mb with a 75gb cap, later this year there will be cheaper 10mb options but with smaller caps too. At the end of the day it boils down to choice, do you want speed but with a cap or have you got patience & can wait for things to download. In effect you can download at 1/5 of the speed but a substantial amount more over the course of the month

Paul 09-01-2006 09:54

Re: *All* ntl Cap Discussion (part 4)
 
I suspect that most people who do large amounts of downloading use bitTorrent or some other P2P 'service' and they will not notice much benefit from the 10meg service as downloads are rarely very fast anyway. They will be much better off on the 1 or 2 meg unlimited.

Bill C 09-01-2006 11:52

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Paul M
I suspect that most people who do large amounts of downloading use bitTorrent or some other P2P 'service' and they will not notice much benefit from the 10meg service as downloads are rarely very fast anyway. They will be much better off on the 1 or 2 meg unlimited.

Sorry to disagree but the dedicated heavy downloaders have moved off the inherently insecure p2p systems and are now using the newsgroup services. If you want evidence of that just look how many newsgroup speed threads there now are on this forum.

Bittorent is now slowing down as more and more bittorrent users limit there upload with there client or with Netlimiter. This is then slowly stopping the big downloaders from using it as they can not get full speed on bittorrent, They then look at other options which is News servers.

Griffin 09-01-2006 13:16

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Bill C
Sorry to disagree but the dedicated heavy downloaders have moved off the inherently insecure p2p systems and are now using the newsgroup services. If you want evidence of that just look how many newsgroup speed threads there now are on this forum.

Bittorent is now slowing down as more and more bittorrent users limit there upload with there client or with Netlimiter. This is then slowly stopping the big downloaders from using it as they can not get full speed on bittorrent, They then look at other options which is News servers.

Bittorrent speed also depends on how many seeds you have. Personally i have downloaded the knoppix dvd iso file 3.11gb at an average speed of 75kb/s on the 2mb line.
I think if eveyone was more willing to allow things to take a bit of time to download then you wouldn't see people moaning about 10mb having caps.
Myself i find the 2mb line is more than adequate for speed, with the added bonus of no cap!

Bill C 09-01-2006 16:06

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Griffin
Bittorrent speed also depends on how many seeds you have. Personally i have downloaded the knoppix DVD ISO file 3.11gb at an average speed of 75kb/s on the 2mb line.
I think if everyone was more willing to allow things to take a bit of time to download then you wouldn't see people moaning about 10mb having caps.
Myself i find the 2mb line is more than adequate for speed, with the added bonus of no cap!

If you look at my services you will see i am a 2 meg user as well and i am willing to download my stuff over night so it does not affect other users. I honestly think that the isp's will start to traffic shape soon to reduce the pressure on there networks. And the way it will be done will not be affected by changing ports :(, This will then make p2p software even less of a problem to the Isp.

Griffin 09-01-2006 16:37

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Bill C
If you look at my services you will see i am a 2 meg user as well and i am willing to download my stuff over night so it does not affect other users. I honestly think that the isp's will start to traffic shape soon to reduce the pressure on there networks. And the way it will be done will not be affected by changing ports :(, This will then make p2p software even less of a problem to the Isp.

I agree with you there, traffic shaping appears to be a popular choice for isp's. Not neccessarily a sound one though with the encrypted p2p solutions turning up now, these apparently make the detection of whats being transfered indeterminable from other traffic.

LenMackin 09-01-2006 22:24

Re: *All* ntl Cap Discussion (part 4)
 
Hmmm looks like its back to 2mb for me as I cant stand the idea of silly limits.

Let's all keep a copy of NTL's advertising blurb, quote " a massive 75gb download limit" and see what that look like in December 2006 when IPTV, new Google and Microsoft services, web and video blogs and lots more stuff is developed to entice us to download lots more 'legal' content.

It will change because it will have to.

---------- Post added at 23:24 ---------- Previous post was at 23:23 ----------

oops i mean pod and video casts lol!

Paul 09-01-2006 23:01

Re: *All* ntl Cap Discussion (part 4)
 
Everything changes over time, nothing new there.

Paul 10-01-2006 18:51

Re: *All* ntl Cap Discussion (part 4)
 
FYI, We expect the trials of usage monitoring to start next week - with a roll out to start around April/May.

The current expectation is that anyone exceeding their cap (e.g. 75G) will have their speed cut to 128K (up & down) until the end of the usage month.

As previously stated, ntl's policy on the bad boys is that they stay stuck on 512K, allthough we understand the frontline is not necessarily enforcing this as they should .....

Bill C 10-01-2006 19:11

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Paul M
FYI, We expect the trials of usage monitoring to start next week - with a roll out to start around April/May.

The current expectation is that anyone exceeding their cap (e.g. 75G) will have their speed cut to 128K (up & down) until the end of the usage month.

As previously stated, ntl's policy on the bad boys is that they stay stuck on 512K, although we understand the frontline is not necessarily enforcing this as they should .....


To be honest it might be needed to keep the 1 or 2 Billy downloaders on 10 meg from wrecking it for all. Lets face it someone on the Newsgroups who wanted to take the **** could do over a terabyte a month. Now we all know that there are those that must download the internet because they can. :angel:

This was not aimed at any one here :angel:

Rone 10-01-2006 21:07

Re: *All* ntl Cap Discussion (part 4)
 
I think the way its running at the moment, you would be doing well to exceed anything. :(

Bill C 10-01-2006 21:12

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Rone
I think the way its running at the moment, you would be doing well to exceed anything. :(

You may have a point there looking at the amount of people not getting anywhere near 10 meg. :Yikes:

LenMackin 10-01-2006 21:45

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Paul M
FYI, We expect the trials of usage monitoring to start next week - with a roll out to start around April/May.
And you are......?

Bill C 11-01-2006 06:58

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Paul M
FYI, We expect the trials of usage monitoring to start next week - with a roll out to start around April/May.

The current expectation is that anyone exceeding their cap (e.g. 75G) will have their speed cut to 128K (up & down) until the end of the usage month.

As previously stated, ntl's policy on the bad boys is that they stay stuck on 512K, allthough we understand the frontline is not necessarily enforcing this as they should .....

Quote:

Originally Posted by LenMackin
And you are......?

Paul M is one of the admin from this site who will have been sent information from NTL maybe ?

Paul 11-01-2006 07:42

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by LenMackin
And you are......?

A God. :) or maybe what Bill said ;)

Bill C 11-01-2006 08:39

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Paul M
A God. :) or maybe what Bill said ;)


:LOL:

Chrysalis 11-01-2006 15:29

Re: *All* ntl Cap Discussion (part 4)
 
hmm interesting, I will be honest and did exceed the 75 gig in my 1st month, but it wasnt a usual month for me and I spect to be below it this month. I didnt exceed it by a huge amount tho (was under 150gig) I think if they throttle down to 128kbit for remainder of month it is fair, I wonder with the 24.99 tier it been possible to download almost 9 times as much, if 75gig is a reasonable figure considering that rival isp's offer much higher limits for a comparable price.

Also with these trial's is there any news on a meter been made useable by customer's? as I think ntl are going about it backwards, they should be providing the tools first to monitor usage followed by the enforcement.

Bill C 11-01-2006 15:45

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Chrysalis

Also with these trial's is there any news on a meter been made useable by customer's? as I think ntl are going about it backwards, they should be providing the tools first to monitor usage followed by the enforcement.

Sorry but the way i read his post is that the trials of usage monitoring for customers is about to start. IE the ability to see what you have used.

I am sure Paul can clear little point up for us.

mcmanic 11-01-2006 16:09

Re: *All* ntl Cap Discussion (part 4)
 
still waiting for my 2meg unlimited announcement letter to come and for NTL to clear up their meaning on unlimited as their webpage still shows 30gig

Bill C 11-01-2006 16:54

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by mcmanic
still waiting for my 2meg unlimited announcement letter to come and for NTL to clear up their meaning on unlimited as their webpage still shows 30gig

As far as i am concerned i am now on 2 meg unlimited. There web site says it. A NTL Manager i spoke with this morning says it, And customer service told me it was :). So thats good enough for me :D. And as i have downloaded a few Linux distros today i better had be :angel:

Maggy 11-01-2006 23:40

Re: *All* ntl Cap Discussion (part 4)
 
I've had a snail mail letter and this site says so therefore I've uninstalled netmeter...





















Not really I want to see what happens with unlimited...And not take the pee.;)

Paul 12-01-2006 00:49

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Bill C
As far as i am concerned i am now on 2 meg unlimited. There web site says it. A NTL Manager i spoke with this morning says it, And customer service told me it was :). So thats good enough for me :D. And as i have downloaded a few Linux distros today i better had be :angel:

Pah, Linux Distros are boring, I prefer to d/l tv programmes. :)

wayneunique 12-01-2006 10:22

Re: *All* ntl Cap Discussion (part 4)
 
I'm looking at downloading between 80-90gig a month while on 10meg, so hopefully NTL will not pull me up on this.

Griffin 12-01-2006 10:45

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Paul M
Pah, Linux Distros are boring, I prefer to d/l tv programmes. :)

Thats the only way i get to watch the sci-fi i like, as no one else in my house likes it

BarFly 12-01-2006 12:23

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by wayneunique
I'm looking at downloading between 80-90gig a month while on 10meg, so hopefully NTL will not pull me up on this.

expect the last 5-15gig then to be downloaded at 128kb ;)

Bill C 12-01-2006 13:24

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by BarFly
expect the last 5-15gig then to be downloaded at 128kb ;)

Thats the way i seem to see what Paul M posted. Up to 75gig at full speed then reduced to 128k each way for any futher data till the end of the month. Glad i am on 2 meg unlimited now ;)

Griffin 12-01-2006 13:29

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Bill C
Thats the way i seem to see what Paul M posted. Up to 75gig at full speed then reduced to 128k each way for any futher data till the end of the month. Glad i am on 2 meg unlimited now ;)

In other words if someone goes balistic with downloading, they could be on 128k up & down in 21hours of the month starting. Guess if anyones got any sense then they will all be on 2mb.

mcmanic 12-01-2006 13:40

Re: *All* ntl Cap Discussion (part 4)
 
instead of putting you on 128 for going over why don't they drop you to a unlimited 1 or 2 meg subscription, cause if that happened to me i'd be ringing up to be put on it anyway.

Bill C 12-01-2006 13:59

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Griffin
In other words if someone goes ballistic with downloading, they could be on 128k up & down in 21hours of the month starting. Guess if anyone's got any sense then they will all be on 2mb.

That is the reason i went straight on 2 meg unlimited as soon as i was certain it was unlimited. I dont give a hoot about speed, I want to be able to download what i want when i want without the worry of the bandwidth meter running. I download my stuff at a night time and i do that in the hope it then does not affect other users on the same UBR as me.

As far as 10 meg and 75gig goes. I think NTL should also offer the ability to buy additional gigs of usage over 75 gig for those that need the extra usage. BT have started to do that now to users that exceed the allowance for the month.

wayneunique 12-01-2006 16:13

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by BarFly
expect the last 5-15gig then to be downloaded at 128kb ;)

Oh well, looks like I'll be going on to 2meg unlimited a few weeks after my installation. :rolleyes:

IanUK 12-01-2006 16:21

Re: *All* ntl Cap Discussion (part 4)
 
Down to 128k is a bit silly, why not down to 2 meg ?

2 meg is unlimited, its less money, so 10 meggers who may occasionally go over 75 gig will get worse service than those who pay less and get more ?
Can't see many staying on 10 meg for very long.

Usual NTL thinking I see :(

Of course with no Broadband Plus working here, no current working NTL newsserver, and the peering to many large sites rubbish at night it would be almost impossible to pass that mark anyhow.

Paul 12-01-2006 16:38

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by IanUK
Down to 128k is a bit silly, why not down to 2 meg ?

Not really, you sign up to the 10 meg knowing it's limits, so you should stick to them. If you only got knocked down to 2 meg then where would the incentive to behave be ?

If you want unlimited then go on an unlimited service, simple as that.

Griffin 12-01-2006 17:13

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Originally Posted by Paul M
Not really, you sign up to the 10 meg knowing it's limits, so you should stick to them. If you only got knocked down to 2 meg then where would the incentive to behave be ?

If you want unlimited then go on an unlimited service, simple as that.

It surprises me how many people can't seem to grasp the concept of that

IanUK 12-01-2006 17:17

Re: *All* ntl Cap Discussion (part 4)
 
Quote:

Not really, you sign up to the 10 meg knowing it's limits, so you should stick to them. If you only got knocked down to 2 meg then where would the incentive to behave be ?

If you want unlimited then go on an unlimited service, simple as that.
Yep I know its limits, no probs for me :)
There is a large difference between 2 meg and 10 meg so I think there would still be an incentive.
I'd guess most people will go on 2 meg unlimited once the online tv stuff gets going properly, I know I will.
So NTL will get less money from me but I'll use more bandwidth, great business sense...
And thats probably about the time it will stop being unlimited.....again...


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