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I was going to post the same, But in a more colourfull way :) ---------- Post added at 08:53 ---------- Previous post was at 08:44 ---------- Quote:
They are not NTL so they can get away with it. However if NTL did it then the same old crew from here would lambast them and scream. "LETS REPORT THEM TO THE ASA" Mean while the same old crew will be saying i am off to bulldog there grass is greener than NTL's. But at the end of the day they are still here in there little corner complaining about how bad NTL is and then continuing to use them. |
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The offer appeared so good at first sight that I almost ordered it even though I can only get max 512k ADSL here. :rolleyes: |
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I would leave it to the person to whom ignition meant it for to decide if that offended them. I'm sure th'eng was not offended. |
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But as i said before. If the grass is much greener on the other side why are some not moving there ?. Or is it in the cold light of day NTL are not that BAD after all :) Not talking about any one in particular mind you :angel: |
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Well the reason why Bulldog customers aren't complaining on here is because it is a NTL forum. NTL customers come here, generally if they have a complaint, not with daily "all is well" comments. It's not rocket surgery. ;)
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Terrible advertising by bulldog. It equates to £36 a month (assuming you use more than 9gig a month) for less speed than NTL with the added likelyhood you probably won't even be able to get the full 8mb. MMM..pay more for less speed and have to use bulldog as my phone provider...that's a tough one :). The ASA really do need to do something about their TV adverts as they are VERY misleading.
Also, from Paul M's reply to Zeph, does that mean 10mb will be going to down to £25? I assumed 10mb (capped) will be at £35 and 2mb (unlimited) will be at £25 or have I missed something. |
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My 'status' on this site means nothing, I break the rules I get a ban same as everyone else. I have no status last I checked I'm a member like you ;) Anyway on with the topic. |
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Well I am a teacher and I would support most of what Iggy said about the need for clear,well spelt,grammatically correct and hopefully well punctuated written,typed or spoken english, although I would perhaps, have put it more diplomatically. ;)
If you want to communicate information to another you do need to apply all of the above.If you don't then you are in danger of causing confusion and with passing on technical info to a rube like me you do need to leave out the technical jargon and the acronyms.If you are too lazy to do so then all you do is make me pass over what maybe excellent advice because I cannot be bothered to try and decipher what you have typed. :erm: You also in speaking need to leave out idiomatic english IF you want to communicate to another who doesn't speak that particular idiom.It also helps to leave out the patois as well.Rapping is all well and good in the right place but frankly it baffles me. ;) |
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D’you know sometimes you have to giggle at Ntl CS. Don’t get me wrong, I’m very happy with my service. I’m on 10 meg and absolutely love the speed but can’t really justify the cost for a 10gig capped service when I can get unlimited 2 meg for less dosh.
Yes, I thought about ADSL and even had BT run tests but I live a fair distance from a BT exchange so ADSL was never really going to be an option with 512 at best. But I can honestly say the Ntl broadband service has been superb in recent months (a happy customer - perhaps they should have me stuffed J). A few minutes ago I called CS to ask when the 2 meg unlimited service would be available. The guy was very cheerful and helpful but had no idea what I was talking about and went off to get some info. Within 30 seconds he was back on the line to say he didn’t know anything, it’s sometime next year and how would I like half price broadband for 3 months to stay on the higher tier?! Unbelievable. I didn’t ask for discount, I simply enquired about the move to 2 meg and when is unlimited starting. So, not to look a gift-horse in the mouth I gratefully accepted and wished him well for the holidays! So I’ve had my upgrade, I have stable speeds, Ntl are answering my prayers for unlimited AND I get it all for a low price. Happy Christmas Ntl – you’re the best! :tu: :xmas: EDIT: yes, yes I see the error - obviously so happy with Ntl I got capped to 10 gig! Should read 75gig or 10 meg - you choose.... |
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Thank goodness we are back on topic, almost. ;)
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I take it neither of you have heard that one before then :p
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Back on topic: So can we download as much as we want now without our souls being burned alive by NTL or do we still have to wait until January? Someone earlier said he'd called NTL and they said the cap was lifted already. Anyone else clarify that? And where's my email from NTL? |
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That was me and I'm holding them to it. :D
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I doubt its a case of 'lifting' the cap and more a case of just carrying on business as usual.
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just got my email! WOO! And Powerusenet have just upped their retention! DOUBLE WOO!
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Well if the cap is lifted then I stay with the 10meg service. I was going to move down to 2meg at the end of this month.
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I know the current 'advertised' cap on 10Meg service is 75Gb, but can someone please tell me how much they are using with no problems? I have a feeling it's about 100Gb, is that right?
Damn 10 Meg - so easy to download SO much SO quickly ;) |
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as of this moment i have dl 300+ think i might be getting a letter in jan,after a month on bad boy {512} go on on to 2meg unlimited
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Everytime NTL send out an email its obviously written by a marketing type who would really prefer to be a politician. Misinformation and economy of truth prevail at all times.
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Those forcibly put on the 512k bad boy line, i think you will find once there its permanent & therefore no upgrading to a faster speed. |
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Just had my bill from NTL: with the Cap Removal information on the back of one of the pages.
Hope it applies to 1mb connections to, (I'm on 2mb at the moment). I don't need speed, but the 3gb cap was unrealistic! BTW I am dyslexic, but then I have a spell checker installed in FireFox so even that isn't an excuse. |
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Hi, I reluctantly joined NTL due to house move. I wanted to stay with Eclipse ADSL (2M £29 no caps). But the previous owner had cut BT cables and BT couldnt get an engineer around until 16th of Jan! So I reluctantly joined NTL knowing it had a bit of 'a history'. I voiced my concerens about the caps, and a chap I spoke to said they are reviewing the caps and thinking about getting rid of them?? And they are not currently enforced. I know that staff sometimes say any old rubbish verbally, has anyone else heard the same?
Also can NTL really just suspend your service for as long as they like and make you still pay? I'd rather they just terminate it and I get back on a decent ADSL service. If I ever get a warning letter I'll probably do something that is breech of T&C document it and asked to be released from my contract :) I dont get TV or phone from them so no skin off my back. Lordy |
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:welcome:
The caps are not currently really being enforced unless you take the mickey with your usage. If you read the thread you will see that in the next year they will be offering the following Tarrifs: o 1MBit Unlimited (17.99) - 10MBit Capped (17.99) o 2MBit Unlimited (24.99) - 10MBit Capped (24.99) o 10MBit - 75GB Cap (34.99) There are no definite dates for ay of this Quote:
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lordy it seems to be the case that they are not enforcing them to exact measurements but if you breach around the 150gig mark then you may get throttled down to 512kbit permenantly.
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"In the event that you exceed the usage allowances applicable to your Internet Services, we reserve the right (at our sole discretion) to reduce, suspend or terminate your Internet Services. During any period of reduction or suspension, you will remain liable for the payment of your Internet Services charges at the original level. "
- and no court in the land would ever say that this was a fair contract. It's scare tactics. |
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http://www.oft.gov.uk/Consumer/Unfai...ts/default.htm, but you have to pay your dues whilst fighting it in court. Alternatively just ask NTL (in writing) to released you from contract otherwise you will take it to court using "Unfair Terms" etc.. I understand that some here are stuck on the bad boy 512 line for the rest of their contract whilst paying for the faster service? If so this just doesnt sound right to me. Get together and send some synchronised recorded delivery letters asking to be re-instated or released from contract. And threaten to tell the Register/Inquirer to. NTL do not want any bad press at this time whilst trying to get a chunk of the whole internet services "thing". Once you are released from contract, you should be able to sign up again ??? (Thats just a guess on my part) |
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I think those who were put in the naughty bin are only paying £17.99 a month - NTL lawyers probably told their clients not to push the paying full price idea.
A friend of mine is stuck on the 512k until February and then his contract runs out. One phone call to NTL around this time saying he's swapping to Sky and BT (he also has the TV) unless he gets back 2mb will probably sort it out. Other than that, it's a simple case of not renewing the contract, leaving it a week and then contacting sales and ask for a new account. |
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If you're within the 12 month term, it's quite possible that they have you by the short and curlies, unless your problem is a result of the terms changing to your disadvantage.
Out of that, I don't see that there is anything to stop the inevitable response to "we suspend or restrict your service", being "I give 30 days notice" - assuming you have any practical alternative. |
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is there anything available yet to monitor downloads and uploads?
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I am only guessing here but the situation is probably likely to be that they wont strictly enforce it in the short term and if your area isnt been saturated and the usage is reasonable not in the 100s of gig a month they may leave you alone, if they do enforce it then yes based on current events you would be moved to the 512kbit unmetered at 17.99 which then if you are out of the initial year contract I presume a call to retentions would get you put on the 2mbit unmetered for 24.99, if you in the initial 12 months then you would be stuffed although retentions still may take pitty.
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If you think about it. anyone that was or is being put on the 512 k bad boys service would have been warned at least once. What isp would want to keep a user that even after being warned has decided they are above the rules that the isp has set to ensure the well being of the network. I for one class myself as a heavy user. 5 computers in the house with what are now 5 adults and a thirst for first run tv made sure of that ;). I am going on the 2 meg unlimited service, I then do not have to worry about being stuffed onto the bad boy service every time i would have gone over the cap. As speeds go up and up Isp's will find it harder and harder to provide a unlimited service at the upper speeds. They will have 3 choices. A. Limit bandwidth by hard capping. B. Traffic shape the p2p and newsgroup services. "this is the one i think they will go for. They can hide it from the average user completely" C. Offer unlimited services at the lower speeds only. Give it a year and see if i am correct ;) The likes of BE and UKonline can offer unlimited on there 24 meg service due to the small area's they are in at the moment. Also they know that the majority of there users will never get close to the 24 meg speeds they are saying in there adverts due to distance from the exchange of the average user. There service the same as NTL is a upto service. I have already be told due to the distance from the exchange that i will only get between 9 and 14 meg during the day if i decided to use UKonline, If i want BE then its late next year for me :mad:, However i will still be paying for 24 meg. :Yikes: So for me its stay with NTL on a service that has hardly ever let me down and use the 2 meg unlimited option. :tu: ---------- Post added at 09:54 ---------- Previous post was at 09:48 ---------- Quote:
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Well i agree now we are being given the offer of 2mb unlimited, if you are stupid enough to stay on 10mb & go over the caps then the consequences are your own fault. I for one will be dropping down to 2mb unlimited later in the year
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I dont know... it just seems unfair of ntl to promise the customer the earth with 10Mb faster this faster that, download this download that, free broadband plus to download even more! faster upload speeds to upload even more! What will happen when they increase the bandwidth even more? will they up the cap like they have done from 30gig to 75gig whats the point, so they give us 25mb and up the cap to 100gig? - 200gig? lol... I cant see them carrying on doing this without charging for the extra usage or getting rid of it all together. It's like a stalemate situation, a no change situation, catch 22! We'll give u the faster speeds but you cant use them! oh no, if you do then we'll kick you back down to the lower slower speed. Something has to give. this is stupid!
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There again you would still be able to use that bandwidth up in 6 days, but at least it would seem fairer for anyone who wants the top speed. |
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You know we are all now talking about 'caps'. Once this was not an option, it was all about speed and the wonder of a permanent connection to the internet without the need to watch your phone bill. Slowly (at least in the UK) we are seeing the insidious rise of the 'cap'. Initial outrage of about 18 months ago has turned to .. "well maybe xxxgigs a month is ok/people who do xxxgig should be downgraded/I'll stay with a slow speed so i can download more" slowly we are going along with the whole notion of a cap philosophy when we should be howling with outrage and demanding that BT/NTL and the UK government give us a digital infrastructure that allows fast speeds and unlimited downloading of content of whatever form.
We are no longer watching the clock we are watching our router stats!! |
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I wonder what would happen if every customer maxed out every day and went way over their monthly caps, would ntl downgrade us all? I have the 10mb and find myself using it more and wanting to use it more! thats what its all about isnt it? I get loads more out of my 10mb than I did out of the 3mb... I am almost sure that what will happen is we will see extra charges coming in for every gig we go over the 75gb and I think this will become the norm for every UK isp out there... How sad! And we'll sit back and let it happen! :mad:
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Dodger lets hope it stays as a what if, because its obviously a case they are hoping the low usage customers are a high enough number to subisidise the heavier users to make it work.
I am holding of the 2meg since so far I have had no email or letter telling me its going to be unmetered and ideally I want some kind of hard evidence telling me just that. |
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People have to stop comparing what is available in other parts of the World and what those services cost. You live in the UK and have to take what is being offered here and pay the cost involved. UK ISP's would have to spend billions to provide what you want, billions that they do not have and billions that most people are not prepared to pay their fair share of in higher subscription costs. |
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sorry but no we should expect the best we live in one of the richest counties in the world we should expect one of the best services the problem isnt the cost its the fact that most companies here want to screw the maximum money for the least outlay and they mostly get away with it because the british are loath to complain the evidence now shows that uncaped ( service are providable by ntl ) as we now have them as to speed i was alway aware that it was an ( up to ) not a set speed and that i was contending with others conected to the service for my bandwidth but what i and others want is a set fee no cut off ect |
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Britain is a ****hole with a **** poor standard of living relatively and both companies, government and other citizens queueing up to rip you off to be honest. In between being ripped off by the Govt in terms of ridiculously high taxation and private companies charging over the odds we're in trouble. BUT a lot of the reason for this apparent overcharging is things such a bureaucracy, wage levels needing to be relatively high to support our prodigious tax bills, poor productivity, etc, etc with some simple profiteering. It's not as simple as just saying that companies simply rip us off. If that were the case someone would undercut them all. We pay what we have to pay sadly. Blame companies, regulators, government, the unemployed, the unions, etc, etc. |
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ISPs such as Be and UKonline have put thought into their unlimited, high speed services, and who knows, NTL may soon follow their lead. |
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As has been said many times (many, many times) before, the ADSL offerings are not directly comparable to the cable offerings. The infrastructure costs have been negligible in comparison to the cable companies, the user base is much smaller and they don't have to worry about integrating different platforms from the premerged offerings. The only thing that has kept them back is the feet dragging of BT in unbundling the local loop and the persistent problem of line distance from the exchange which can cripple the service. And I'm not sure the delay has actually hurt them as much as might seem. You are buying a service from a company, you don't have to if you don't want to. To use as blatantly cock-eyed an argument as the TV analogy, you don't whinge at your baker because your loaf is capped! |
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So what's happened to this thread? stopped at the end of 2005? Is everyone happy with the cap or has it been removed?
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It's official (At least for new contracts).
http://www.home.ntl.com/icat/broadband "Unlimited Downloads" (for the 1Mb and 2Mb packages) Can anyone verify any official word on whether this applies to existing contracts too... (Although practically speaking I think the answer must be yes!) |
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Doesn't anyone read the front page or news articles? :rolleyes:
http://www.cableforum.co.uk/article/...mited-jan-2006 |
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http://www.home.ntl.com/icat/broadband and check what it says under the 1mb and 2mb. I had the email, so it isn't just for new customers.
Now let this thread rest in peace. |
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No it isnt dead. 10mb cusomers still have a 75GB cap.
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That is individual choice you can either have 1mb or 2mb uncapped or you can have 10mb with a 75gb cap, later this year there will be cheaper 10mb options but with smaller caps too. At the end of the day it boils down to choice, do you want speed but with a cap or have you got patience & can wait for things to download. In effect you can download at 1/5 of the speed but a substantial amount more over the course of the month
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I suspect that most people who do large amounts of downloading use bitTorrent or some other P2P 'service' and they will not notice much benefit from the 10meg service as downloads are rarely very fast anyway. They will be much better off on the 1 or 2 meg unlimited.
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Bittorent is now slowing down as more and more bittorrent users limit there upload with there client or with Netlimiter. This is then slowly stopping the big downloaders from using it as they can not get full speed on bittorrent, They then look at other options which is News servers. |
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I think if eveyone was more willing to allow things to take a bit of time to download then you wouldn't see people moaning about 10mb having caps. Myself i find the 2mb line is more than adequate for speed, with the added bonus of no cap! |
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Hmmm looks like its back to 2mb for me as I cant stand the idea of silly limits.
Let's all keep a copy of NTL's advertising blurb, quote " a massive 75gb download limit" and see what that look like in December 2006 when IPTV, new Google and Microsoft services, web and video blogs and lots more stuff is developed to entice us to download lots more 'legal' content. It will change because it will have to. ---------- Post added at 23:24 ---------- Previous post was at 23:23 ---------- oops i mean pod and video casts lol! |
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Everything changes over time, nothing new there.
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FYI, We expect the trials of usage monitoring to start next week - with a roll out to start around April/May.
The current expectation is that anyone exceeding their cap (e.g. 75G) will have their speed cut to 128K (up & down) until the end of the usage month. As previously stated, ntl's policy on the bad boys is that they stay stuck on 512K, allthough we understand the frontline is not necessarily enforcing this as they should ..... |
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To be honest it might be needed to keep the 1 or 2 Billy downloaders on 10 meg from wrecking it for all. Lets face it someone on the Newsgroups who wanted to take the **** could do over a terabyte a month. Now we all know that there are those that must download the internet because they can. :angel: This was not aimed at any one here :angel: |
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I think the way its running at the moment, you would be doing well to exceed anything. :(
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hmm interesting, I will be honest and did exceed the 75 gig in my 1st month, but it wasnt a usual month for me and I spect to be below it this month. I didnt exceed it by a huge amount tho (was under 150gig) I think if they throttle down to 128kbit for remainder of month it is fair, I wonder with the 24.99 tier it been possible to download almost 9 times as much, if 75gig is a reasonable figure considering that rival isp's offer much higher limits for a comparable price.
Also with these trial's is there any news on a meter been made useable by customer's? as I think ntl are going about it backwards, they should be providing the tools first to monitor usage followed by the enforcement. |
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I am sure Paul can clear little point up for us. |
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still waiting for my 2meg unlimited announcement letter to come and for NTL to clear up their meaning on unlimited as their webpage still shows 30gig
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I've had a snail mail letter and this site says so therefore I've uninstalled netmeter...
Not really I want to see what happens with unlimited...And not take the pee.;) |
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I'm looking at downloading between 80-90gig a month while on 10meg, so hopefully NTL will not pull me up on this.
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instead of putting you on 128 for going over why don't they drop you to a unlimited 1 or 2 meg subscription, cause if that happened to me i'd be ringing up to be put on it anyway.
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As far as 10 meg and 75gig goes. I think NTL should also offer the ability to buy additional gigs of usage over 75 gig for those that need the extra usage. BT have started to do that now to users that exceed the allowance for the month. |
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Down to 128k is a bit silly, why not down to 2 meg ?
2 meg is unlimited, its less money, so 10 meggers who may occasionally go over 75 gig will get worse service than those who pay less and get more ? Can't see many staying on 10 meg for very long. Usual NTL thinking I see :( Of course with no Broadband Plus working here, no current working NTL newsserver, and the peering to many large sites rubbish at night it would be almost impossible to pass that mark anyhow. |
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If you want unlimited then go on an unlimited service, simple as that. |
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There is a large difference between 2 meg and 10 meg so I think there would still be an incentive. I'd guess most people will go on 2 meg unlimited once the online tv stuff gets going properly, I know I will. So NTL will get less money from me but I'll use more bandwidth, great business sense... And thats probably about the time it will stop being unlimited.....again... |
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