Re: Rollout of the HUB5
 

That's what I was hoping for. :D

Re: Rollout of the HUB5
 

So my Hub4 was handed on to Collect+ on 31 Oct - but had no tracking into and VM asked me to return.
Went back to the shop on 8th November and they gave me my box box - it was in a pile of parcels which they said have been waiting for days for Yodel to collect.

Re: Rollout of the HUB5
 

So what will you do with it now as the shop would have processed it can you take it to another shop?

Mines still saying it's at a National Distribution Centre, not too worried as the tracking has Your return is on its way back to Virgin Media on it.

Re: Rollout of the HUB5
 

I took it to my regular drop off this time. It was just that I was going to the other shop anyway. Will no to avoid in future.

The tracking on the original drop never reported anything at all.

Re: Rollout of the HUB5
 

Is there two different type of WiFi pods? A new one specifically for the hub 5?

Re: Rollout of the HUB5
 

Not seen any 100% confirmation they have sent out WIFI 6ax POD's to HUB 5 users yet but would assume they are as not much pointy in parts of home being WIFI 6ax and others WIFI 5ac.

PLUME have had these POD's a good while now and have recently launched WIFI 6E versions.

Re: Rollout of the HUB5
 

Any update on your tracking as I know VM have yours, mines still saying processed at National Hub 26th October and I've heard nothing from VM?

Re: Rollout of the HUB5
 

I sent my hub4 back after getting the hub5 on 26th october and the last status update on the tracker says processed at national hub on 2nd November. I keep getting emails and texts from virgin asking me to send the hub4 back, so I dunno what's going on.

Re: Rollout of the HUB5
 

I've had the HUB 4 all packed and ready to send back via the drop-off for Yodel to collect, I just never got the chance to take it.

Got a text from VM a couple of days ago...

Then confirmation of arrangement.

I remember they did this after I upgraded from the HUB 3 to the HUB 4.

Re: Rollout of the HUB5
 

I don't get any emails and texts from VM, atleast we both have proof it's in the system enroute.

Re: Rollout of the HUB5
 

I tried collection with VM when we left and they never turned up.

Ended up seeing a VM engineer working on a neighbours so just gave him it all and it was tracked in the next day as being received.

Re: Rollout of the HUB5
 

I sent my Hub 4 back 8th February this year and the tracking got as far as ‘Processed at National Hub’ on 14th February and still shows that to this day. Not heard a peep from Virgin about it so all good.

Re: Rollout of the HUB5
 

I got a text saying they got mine but tracking says the same as yours

Re: Rollout of the HUB5
 

Strange name for my Hub5 config file what do other people have im on M250? ccsp.boot

Re: Rollout of the HUB5
 

Same, on 1Gig.

Re: Rollout of the HUB5
 

Yep same on 1Gig with Hub 5 in Swansea.

Re: Rollout of the HUB5
 

Mine’s cmreg-vmdg660-bbt076-b.cm (Gig1 on Hub5)

Re: Rollout of the HUB5
 

Config file 69834ncxv9873254k;fg87dsfd;kf : M125

Re: Rollout of the HUB5
 

54k;fg87dsfd;kfoA,.iyewrkldJK gig1 hub 5

Re: Rollout of the HUB5
 

cmreg-vmdg660-bbt076+voc-b.cm gig1 hub5.

Re: Rollout of the HUB5
 

Just rebooted hub and now have this cmreg-vmdg660-bbt060-b.cm.

Re: Rollout of the HUB5
 

There is one thing I did notice since getting the hub 5 my landline phone shows multiple missed calls with no number, 1471 don’t log that anyone called anyone else’s noticing this?