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Re: VM loses UKTV channels
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True, and about using us to fight their battle for them |
Re: VM loses UKTV channels
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I blame Flambeau. https://www.cableforum.uk/images/local/2018/07/5.gif |
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Can UKTV legally demand payment for free to air channels?
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Thereis a free app that allows to to watch Free channels, it's on XBox and Windows.
It's called TVPlayer |
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Well I left again
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Well there are all the ITV channels..Vera,Foyle,ETC..Pity about Murdoch Mysteries though. Not a BBC show as far as I'm aware.
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Re: Coming Soon to Virgin TV (2018)
Pathetic
Paramount (Freeview) is on 124 and 187 Lifetime (Freeview) is on 125 and 208 True entertainment (Freeview) is on 126 and 189 Premier sports is on 127 and 551 Your tv (Freeview) is on 128 and 218 4 music (Freeview) is on 129 and 337 Free sports (Freeview) is on 130 and 553 Sky sports mix is on 131 and 520 Vice (Freeview) is on 191 and 219 Yoo moo (Freeview) is on 248 and 739 Love nature (Freeview) is on 249 and 293 So what this about, why just leave it blank, duplicate in random order serious, majority are all free to air |
Re: VM loses UKTV channels
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I tried looking around their site and googling it but couldn't find anything. |
Re: Coming Soon to Virgin TV (2018)
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With Premier & Freesports, SSM the extra channel permits Player TV customers to view the channels. At the end of the free period for Premier these will likely revert to their slots in the 500 range. |
Re: VM loses UKTV channels
Another forum member has pointed out that the Sky basic channels are due to be renewed in the not too distant future.
He went on to say that if the UKTV channels are still missing. Sky could spot an obvious weakness in a competitors package and decide to exploit it by massively increasing the price of their channels. VM then have the choice to either accept ridiculously inflated prices or go through a repeat of the UKTV farce. If it came to the deadline without a carriage agreement, VM may well have to go back to UKTV with their tail between their legs. If the UKTV channels don't return before the Sky deal is up and the Sky channels are removed again, this would significantly weaken the VM platform. Take away the channels that can be obtained FTA and what would they have to offer? What could they replace them with? The only channels of note that I can think of are MTV Classics, Disney HD and more from the Love Nature, Moozoo stable. Then it's a trip to the bargain basement for Sky1 +1, Pick +1 and True Movies +1! Does anyone know when the actual date is for the Sky carriage deal to be renewed? Oh and this time they would be able to remove the Sky Sports channels as Ofcom removed the rate card for Sky Sports saying that it was for the market to decide. I'm not sure about the position regarding the Sky Cinema channels. Perhaps this may be one of the reasons why VM have started their own sports channels in the ROI. I suppose they could resolve any rights issues and stick these on as a replacement, the same with Virgin Media One, Two and Three. This would be more problematic as some of their material is ITV content. |
Re: Coming Soon to Virgin TV (2018)
This is picking up speed please sign
https://www.change.org/p/virgin-medi...iiD9vHkB7fug.1 Also follow on twitter https://twitter.com/SaveUktv |
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Re: Coming Soon to Virgin TV (2018)
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Thank goodness for that, watching repeats of The Bill and Casualty, oh dear...:o: |
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Ah well,at least we have BT Sport UHD to look forward to on July 30th
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When my husband retired we dropped packages. One reason he could cope was Yesterday channel was still offering better content than History. Now we are back to the shoddy History channel with the Samsung TV not offering UKTVPlay as an app.
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The publicity is about as bad as we could have hoped for it was even on the BBC news at 10pm on BBC One last night
VM said they want box sets like Fawlty Towers UKTV saying they want more money than was offered |
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I can't say as I ever really "watch" UKTV, but they're staple channels that Virgin feels like a worse platform for not having. Time for some serious head-banging and for this to be resolved sooner rather than later. |
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It would be interesting to know:
- how many people who have Pay TV have the same TV setup and tuned into Freeview as a backup, just in case - how many people who have Pay TV end up mainly watching channels they can definitely receive through an aeriel for free (i.e. it would definitely work in their premises, not just in theory, as some people have likes of local geography, buildings that stop signal being watchable) |
Re: VM loses UKTV channels
Last one out turn off the lights, 2 hour wait on the phone for cancellations, Online chat offline, crash and burn for VM I am afraid.
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The only main issue is losing the HD versions, all TV's have Freeview inbuilt, just watch it on that?
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Plus if you're paying for Tivo you want it to record and have all your programmes in one place. |
Re: VM loses UKTV channels
Interesting reading over on the main forums this morning!
Loads of unhappy customers leaving (or threatening to!) and 2 or 3 VM 'cheerleaders' defending as much as they can ... are they paid these people? For what it's worth I don't watch any of these channels so this doesn't bother me too much, but the chance of cancelling early might tempt me ... then I can get away from this awful SHUB3 for good! |
Re: VM loses UKTV channels
Calm down everyone, they’ll be back… History is repeating itself, this has happened previously on both Sky and Virgin media, it’s just the big boys flexing their muscles!
UKTV will want their channels on Virgin Media and Virgin Media want the channels, they’ll reach an agreement. |
Re: Coming Soon to Virgin TV (2018)
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I think the deafening silence from VM is quite telling. Also the C+P replies to people from VM are really annoying people.
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We are all doomed, i'll tell ya, all doomed, try getting out and about a bit more folks, you're all watching too much dross on the telly, it's summer time, enjoy......
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Re: VM loses UKTV channels
I agree but the ideal solution of VM carryng the channels is not likely to be forthcoming in the near future it seems.
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Re: VM loses UKTV channels
Here is what martin lewis says https://twitter.com/martinslewis/sta...387061766?s=12
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Re: VM loses UKTV channels
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Currently every screen (I use that word as I'm including computer monitors) here has a tuner inbuilt or connected AND they are all, at the very least, tuned in as backup. If I went by postcode I'm in a Relay transmitter coverage area. TVs in the house that only have an indoor aerial only get the main PSB multiplexes (3 multiplexes). Those rooms that have a connection to the roof aerial get 9 multiplexes! (3xPSB, 3xCOM SD and, to varying degrees of success, the lesser coverage 2xHD ones...oh and somehow even the Local TV one) Why this difference? When the installer (maybe a year after switchover) came to install FreeSat and a roof aerial (to replace the one in the attic) he had the sense to try pointing the aerial at the Main mast. Our roof aerial is the only one in the street/block not pointing at the Relay. Personally I can't have a Digital Terrestrial Tuner and not have it tuned in, even if it's just a wire aerial on the window sill getting 15 channels. I find it reassuring knowing every screen can fall back on the basics if there are problems with cable or satellite signals. Short version...most TVs in house get the 5 Free-To-Air UKTV channels, either via Main transmitter or Freesat dish. Those limited to window sill aerials are without UKTV channels. The irony of this ramble... you'll all have tuned out long ago. :D |
Re: VM loses UKTV channels
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Re: VM loses UKTV channels
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http://news.bbc.co.uk/1/hi/business/6390655.stm And lost customers because of the dispute. https://www.telegraph.co.uk/finance/...customers.html And more headlines from then in which we are hearing the same language again 10 years on.. http://news.bbc.co.uk/1/hi/business/6389015.stm |
Re: VM loses UKTV channels
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(just hoping my hard drive freeview recorder has recorded 'Juliet Bravo' today - it hasn't been asked to record anything for years !) |
Re: VM loses UKTV channels
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Maybe Virgin dont really want to do TV anymore, and just want to concentrate on BB ? |
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After watching the latest twitter update from UKTV I have gleaned the following
So basically VM want to carry the free to air channels, but charge UKTV to be on the EPG, and charge us to view them. VM are not interested in the Pay channels clearly. |
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I've just spoken to a Sky agent who told me they'll pay up to £100 to buy you out of a contract with VM!
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Re: VM loses UKTV channels
Virgin Media haven’t spoken to us for a couple of days now, we’d advised getting in touch with them. From UKTV press office on Twitter. https://twitter.com/UKTVPress/with_replies. Its further down the page. Someone is therefore telling lies about still being in discussions.
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Re: VM loses UKTV channels
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https://www.youtube.com/watch?v=GwldQ6QHpyI&t=84s |
Re: VM loses UKTV channels
Thanks for that. It really does not look like there will be a quick resolution.
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Re: VM loses UKTV channels
If as it always seems to come down to money. I myself would happily pay £1 extra for the channels back no question. After all we are being robbed blind as it is. for a service that gets shoddier by the day since Liberty Global took over. If half of VM customers would also pay £1 that's 2 million quid. surely enough to sort out this cr@p
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Re: VM loses UKTV channels
Update from UKTV
https://twitter.com/twitter/statuses...87655387525120 Interesting bit on the free channels VM want to sell the channels to the customer but make UKTV pay them for the privilege |
Re: VM loses UKTV channels
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I don't think they'll want to pull out of providing TV tho as they need to compete in the triple play market. |
Re: VM loses UKTV channels
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All UKTV Channels could be on freeview anyway after all we pay £150.50 per year to make 70% of UKTV's output. |
Re: VM loses UKTV channels
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For 50% off for three months use this code MAX50 ---------- Post added at 18:14 ---------- Previous post was at 18:04 ---------- Quote:
He also agrees with me (well my solicitor) that this change is so significant that VM cannot use their generic get out clause for this that they put into their t&c's. In addition, I would argue that to be able to use this get out clause, VM would have had to give us 30 days notice, which they didn't. |
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Apparently actually answering people's questions rather than copy and paste responses for three days is the childish option, now. Speaking of childish: What do your fictional insiders say about how things are going, btw? |
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Well, to be fair, they wanted to play with the ball, whereas the other team wanted to take it from them and sell it for their own profit while giving them none of the money...
Are you saying they should just have happily accepted the fee reduction, despite their viewing share and on-demand viewing share on Virgin increasing? |
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Re: VM loses UKTV channels
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Eden Drama we would Keep Dave Gold, Home (but launch Home HD) and Good Food. But add all the new Alibi shows from the US to W. Then join Alibi and Drama up becomes know as Drama with +1 and HD Also join Eden up with Yesterday to become Yesterday and launch an HD Channel. This is only Media Boy HQ Views NOT Virgin Media or Skys. |
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I can't see VM backing down on this, although they may meet them half way, possibly, recognising customer protests. However, it may be that Virgin want to reduce the amount of repeated material they are offering and increase the quality of programming. I certainly would not object to that, personally. There will be more content coming soon, so I will reserve judgement at this time, although personally, I'm not going to miss any of the UKTV channels, which are tired and dated. |
Re: VM loses UKTV channels
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On cable, it varies, with some channels paying for the privilege (e.g. shopping channels), some getting a free ride, and others getting paid for carriage. UKTV was a bundled package, Virgin pay UKTV for a bundle of free and subscription channels. Virgin are right to say that the bundle is not as valuable as it once was, since the content of the subscription channels is no longer premium. UKTV are right to hold out for as much as they can, but both sides will need to compromised eventually. |
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Virgin will be balancing the cost / saving of having / not having UKTV channels against their estimate of the churn rate / drop in subscriber numbers. A fairly simple cost vs revenue equation. UKTV will be weighing up the income / loss of income from Virgin and the drop in advertising revenue as a result of smaller audiences. UKTV costs are pretty much fixed, so for them it is pretty much a question of how much revenue can they get, or to put it another way, how little are they willing to tolerate? |
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There is nothing wrong with UKTV's strategy of 5 free and 5 pay channels, but they do need to refine the remits and tone down the content sharing. |
Re: VM loses UKTV channels
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I think in general more people are up in arms about this than they were when the Sky Basics went I don't think Sky One for example, was as good back then as it is now. VM have underestimated the power of Only Fools & Horses repeats never a wise thing to do, Trigger has more Brains than VM. :D |
Re: VM loses UKTV channels
Quite ironically I actually "renewed" our Full House Sports & Movies only last Thursday, and got a new price for the next year that I'm quite happy with. We don't really watch any UKTV and can see a lot of merit in the whole FTA argument that Virgin are claiming.
But I am quite seriously unimpressed with Virgin's approach to this to be honest. "Replacement" channels that are nothing of the sort (great as an addition, fine - and the Love Nature one is actually pretty good), leaving the EPG slots open to pretend nothing's changed, and the whole PR approach to this. Sure we don't know the detail in the contracts etc so this may have already been on borrowed time, I suppose VM have to draw a line somewhere - and yes I'm sure this will be resolved at some point. Perhaps within a couple of weeks, maybe longer. But it just leaves a sour taste. My parents have VM mainly for the broadband & TiVo, with basic TV and a phoneline that's not even connected. They watch UKTV quite a bit and have Freeview but are thinking quite seriously about chopping the TiVo and phone, and just keeping the BB - assuming this isn't resolved quickly. I really can't say I blame them. |
Re: VM loses UKTV channels
Official UKTV
Verified account @UKTV 6h 6 hours ago More Thanks for getting in touch, James - we are sorry for this being public, it isn't something we wanted to happen. We care about our viewers and are trying to work things out with Virgin. If we have anymore information, we'll of course let you know. look like there talking at least hopefully they get things sorted soon as possible |
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Re: VM loses UKTV channels
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Incorrect, premier sports is not included in my package and I have all sky sports and BT sports HD channels. So the 2 month offer is better than the rubbish UKTV show. |
Re: VM loses UKTV channels
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This is making the national news, a petition has been created, there are lots of posts about it on social media on people's personal accounts, Martin Lewis of Money Saving Expert has made a statement about it and there have been features about it on daytime programmes e.g. This Morning. There are a lot of very angry and disgruntled people about and VM are making things worse by telling the majority of customers that they cannot have a discount, that they have to pay early termination of contract fees totalling hundreds of pounds, closing threads about it on their own forums and when any complaints are actually answered, it is with a standard copy/paste answer. Arrogant and defensive call centre staff aren't helping the situation either. They are also trying to say that their generic "we reserve the right to amend our channel line up" clause in their t&c's means that they are not in breach of contract. However, they did not give customers the required 30 day notice period and legal people are saying that this change is so substantial that this clause cannot be used anyway. There are also Consumer Rights Act 2015 implications. Sticking a similar number of mainly minority and low value channels on to replace these channels just doesn't cut the mustard. It can be alikened to a vegetarian ordering a vegetable curry in a restaurant, being brought a meat curry because the vegetarian curry is no longer available and being expected to pay for it on the grounds that a curry was ordered and supplied!! A formal complaint has now been made to Ofcom by Martin Lewis who have been asked to make a ruling on this. I think that VM took a gamble and lost. As often happens in these cases (if happens in politics too), they are too proud to admit that they misjudged the impact of this and don't want to appear weak. If they stand down, they will be afraid that it will send out the wrong signals to their other channel providers. However, if they don't reverse their decision, the bad publicity, possibility of legal ramifications, massive customer dissatisfaction and resultant disconnections will only worsen. I believe that they don't now really know what to do, so are currently sticking their head in the sand. If they don't do something with regards to damage limitation soon though, it will seriously damage their reputation long term and popularity as a pay TV supplier. Many people are saying that they no longer trust VM, which is one of the worst things that can happen to a company. I also seriously think that we may see resignations/replacement of senior staff over this. ---------- Post added at 02:16 ---------- Previous post was at 00:28 ---------- Just received a massive message on the V6 that almost covered the screen. It went on about their wonderful new channel launches and at the bottom said that the UKTV channels were 'no longer available'. Well, you don't say I wonder if this is an attempt to reduce the number of phone calls they're having. I've read of people hanging up after waiting over an hour to get through to cancellations. As an olive branch, perhaps VM could offer to return the FTA UKTV channels without an EPG fee for now. There again, to be fair, they may not be allowed to do that under the Fair, reasonable and non discriminatory regulations that cover EPG's. |
Re: VM loses UKTV channels
What we don't know is how many people have ACTUALLY cancelled their VM services.
In my case, I would like to as I watch Drama a lot, mainly The Bill and He De Hi. However, 100 broadband only is more expensive than what I am paying now for a basic TV package including V6. In addition, I would have to get the aerial working better and buy a Freeview recorder. As I definitely want to keep VM broadband and cost is important, it is not in my interests to cancel. I suspect I am not the only one in a similar situation. |
Re: VM loses UKTV channels
This is terrible publicity for Virgin and it will surely hit them very hard. Would be customers will now be thinking twice about signing up to them. The UK TV channels are very popular and much loved by many people including myself. I'm so glad I'm with Sky and certainly wouldn't even consider switching to Virgin now.
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Re: VM loses UKTV channels
I think the large message will probably prompt more people to phone, as the people that didn't know the situation certainly do now.
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A bit like the UKTV channels, actually. :erm: ---------- Post added at 11:43 ---------- Previous post was at 11:39 ---------- Quote:
UKTV has nowhere near as much clout and they will lose this fight. The sooner they realise that and climb down from their high horses, the sooner they will bleed less money. They had better move fast, or Virgin will be reinvesting their money, hopefully in superior content. ---------- Post added at 11:50 ---------- Previous post was at 11:43 ---------- Quote:
Fortunately, Discovery saw sense. UKTV are trying it on. The people complaining are simply dragging this dispute out. If they quietened down, UKTV would be forced to re-consider. I am not expecting VM to give in over this, so the ball is in UKTV's court. Are they going to continue to discriminate against VM by making them pay for their free channels when other platforms get them free, or not? |
Re: VM loses UKTV channels
That's frankly laughable I'm sorry but back when the Sky basics dispute was on Sky's content was vastly inferior to what it shows now and the viewing figures back that up , I completely agree with mot12 on that.
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Re: VM loses UKTV channels
Its started
Sky TV Offer Enjoy more channels than ever before, including UKTV channels like W and GOLD that aren't available on Virgin Media. Get over 1,000 movies on demand, plus 11 kids channels with over 5,000 episodes. And all of this in stunning HD. https://www.sky.com/ |
Re: VM loses UKTV channels
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More channels does not mean increased quality content. It just means more dross to fill it out. |
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