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-   -   More price rises (https://www.cableforum.uk/board/showthread.php?t=33703471)

greeninferno 09-09-2016 13:51

Re: More price rises
 
Quote:

Originally Posted by Gavin78 (Post 35858376)
I had an Android box I found it crap to be honest and I paid extra for it £150 sold it on in the end

trying to navigate and find the channels you want is sometimes time consuming. some of the films are HD which the quility is great but then it's finding the links that work.

Live TV is like watching live tv from the camera on your phone pointed at the tv and despite 200mb BB you do get buffering.

It's only good really for old shows like moonlighting and airwolf which I own airwolf box sets anyway just saves me having to run the DVD player for them.

The picture quility is not a patch on VM and SKY's box and in all honesty the box hadn't been used for months would rather do what I do now and pay for it legit at least you get quality.

My main complaint with VM is the movie channels they do nothing but constantly repeat the same films week in week out. Hard to kill, passenger 57, harry potter movies and a load of others it's not like they leave them for maybe 6-12 months before showing them again it's like a 2 week break and they are back on again.

Do you not have access to Sky Movies On Demand through Virgin now?

muppetman11 09-09-2016 13:56

Re: More price rises
 
Quote:

Originally Posted by 1andrew1 (Post 35858407)
The weakened Pound is now starting to weave its way into the costs of goods and services. Apple is the latest company to raise its prices. http://www.eurogamer.net/articles/20...k-blame-brexit

The pretty simple answer to that is don't buy their products and watch them come down in price once again.

noel43 09-09-2016 16:17

Re: More price rises
 
Quote:

Originally Posted by greeninferno (Post 35858442)
Do you not have access to Sky Movies On Demand through Virgin now?

Yes

Gavin78 09-09-2016 21:16

Re: More price rises
 
sky movies on demand what is the difference to the sky movie channels?

---------- Post added at 21:16 ---------- Previous post was at 21:12 ----------

Quote:

Originally Posted by denphone (Post 35858411)
Better tell that Andrew to those in their ivory towers who seem to think that the after effects of the Brexit vote would not affect them in any way at all...

So how is Brexit a reason for £2 a month/£24 a year line rental increase?

Stephen 09-09-2016 21:21

Re: More price rises
 
On demand should have same movies that are currently on rotation on the channels.

denphone 10-09-2016 06:22

Re: More price rises
 
Quote:

Originally Posted by muppetman11 (Post 35858443)
The pretty simple answer to that is don't buy their products and watch them come down in price once again.

There are too many gullible people out there for that to happen MM.

Oh dear now l have upset a few.:dig::dig::D:D

---------- Post added at 06:22 ---------- Previous post was at 06:19 ----------

Quote:

Originally Posted by Gavin78 (Post 35858515)
sky movies on demand what is the difference to the sky movie channels?

---------- Post added at 21:16 ---------- Previous post was at 21:12 ----------



So how is Brexit a reason for £2 a month/£24 a year line rental increase?

We are talking about goods coming into this country which IMO will in time become sadly more expensive.

nashville 10-09-2016 12:31

Re: More price rises
 
Quote:

Originally Posted by Jimmy-J (Post 35858273)
No wonder Android TV boxes with Kodi fully installed are selling like hot cakes.

Is it worth buying one of these Jimmy, not sure how they work , I have Freesat box in my main T V ?

---------- Post added at 12:31 ---------- Previous post was at 12:26 ----------

Quote:

Originally Posted by nashville (Post 35858555)
Is it worth buying one of these Jimmy, not sure how they work , I have Freesat box in my main T V ?

Just read about it from someone above

jpa 10-09-2016 18:55

Re: More price rises
 
I have left VM (and all of its other guises) after being with them for over 20 years I have just had enough of their prices keep going up and up, so I have Sky Q being installed with sports in 4k , anytime calls, fibre broadband all for £65 a month , which works out at nearly £20 a month cheaper than VM.
The person who paid £150 for an android box was ripped off like mad, I Have just ordered a new box with the latest processor and loads of storage for only £60 from Amazon and it will play films in 1080p with no problems at all some footie is good only in 720p though but buffering is normal.

Gavin78 11-09-2016 02:32

Re: More price rises
 
Quote:

Originally Posted by jpa (Post 35858593)
I have left VM (and all of its other guises) after being with them for over 20 years I have just had enough of their prices keep going up and up, so I have Sky Q being installed with sports in 4k , anytime calls, fibre broadband all for £65 a month , which works out at nearly £20 a month cheaper than VM.
The person who paid £150 for an android box was ripped off like mad, I Have just ordered a new box with the latest processor and loads of storage for only £60 from Amazon and it will play films in 1080p with no problems at all some footie is good only in 720p though but buffering is normal.

That was me that paid £150...Ripped off I don't know..but the company claim they have a team of people who fix broken links, store stuff on their own servers and give you a 1 year warranty. They give support to the boxes and use their own software with pre installed programs as well.

I sold the box on anyway for £120 a while ago I found it pretty crap

pengedragon 11-09-2016 12:23

Re: More price rises
 
people rave about them but if i wanted to watch a crappy, buffering internet stream i'd go on the pc

Ignitionnet 11-09-2016 16:52

Re: More price rises
 
Quote:

Originally Posted by Paul M (Post 35858435)
Apple uses brexit as an excuse to hike prices ....

What a shocker, I mean, they must be really poor and desperate for money :dozey:

Apple, HP, Lenovo, Dell, etc.

In 2014 it was about $1.63 to the Pound. It's now a shade under $1.33.

Apple actually put it down to currency fluctuations which is perfectly reasonable. Looks like Eurogamer themselves blaming Brexit which, while a part of it, isn't the entire story of course.

You may want to also turn your anger onto Virgin Media. They make a negative remark about the vote and its short-term impact on them.

Quote:

Total third-party debt and capital lease obligations increased by £565 million during Q2 2016, primarily due to a devaluation of pound sterling following the EU referendum on June 23, 2016.

Horizon 11-09-2016 18:27

Re: More price rises
 
Quote:

Originally Posted by Ignitionnet (Post 35858700)
Apple, HP, Lenovo, Dell, etc.

In 2014 it was about $1.63 to the Pound. It's now a shade under $1.33.

Apple actually put it down to currency fluctuations which is perfectly reasonable. Looks like Eurogamer themselves blaming Brexit which, while a part of it, isn't the entire story of course.

You may want to also turn your anger onto Virgin Media. They make a negative remark about the vote and its short-term impact on them.

And with further to go... (cough.. this coming Wednesday at noon ...cough)

Ignitionnet 11-09-2016 18:43

Re: More price rises
 
Nah most don't think anything will happen this Thursday. Economy looking fairly resilient, inflation only just starting to filter through. :)

Horizon 11-09-2016 19:56

Re: More price rises
 
.... oh crap, you're right, it's Thursday! Thanks!!!

We'll see if anything happens or not, but at least I know the right day now....:dozey:

But personally, I think the meltdown is imminent.....

Jimmy-J 12-09-2016 01:20

Re: More price rises
 
Quote:

Originally Posted by nashville (Post 35858555)
Is it worth buying one of these Jimmy, not sure how they work , I have Freesat box in my main T V ?

Yeah, well worth it. The addons / free streams can be a little frustrating, but once you get used to how it all works it becomes easier to navigate and find a better server to stream from.

Some users prefer to pay a monthly subscription to get a buffer free connection, I hear StealthStreams are very good at providing this.

If you do decide to buy one of the many Android TV boxes available, I'd use Amazon and buy a box with at least 2gb ram, dual band wifi, 1Gb ethernet and the s905x or s912 cpu.

They normally come fully loaded with Android 5.1 or 6.0 and Kodi 16.1 / Kodi 17.0 is the latest version, but it's a little hit and miss which Kodi builds will work with it.

If you're unsure, then try Kodi 16.1 on your PC/Mac/tablet. Make sure you also view the mass of tutorials available on Youtube showing how to install and configure it.

1andrew1 12-09-2016 08:22

Re: More price rises
 
Quote:

Originally Posted by Ignitionnet (Post 35858700)
Apple, HP, Lenovo, Dell, etc.

In 2014 it was about $1.63 to the Pound. It's now a shade under $1.33.

Apple actually put it down to currency fluctuations which is perfectly reasonable. Looks like Eurogamer themselves blaming Brexit which, while a part of it, isn't the entire story of course.

You may want to also turn your anger onto Virgin Media. They make a negative remark about the vote and its short-term impact on them.

Quote:

Originally Posted by Gavin78 (Post 35858515)
So how is Brexit a reason for £2 a month/£24 a year line rental increase?


The reduction in the value of the Pound won't have done anything to discourage VM from hiking its prices, let's put it like that. VM had to make that announcement by law.

Ignitionnet 12-09-2016 11:17

Re: More price rises
 
Quote:

Originally Posted by 1andrew1 (Post 35858832)
The reduction in the value of the Pound won't have done anything to discourage VM from hiking its prices, let's put it like that. VM had to make that announcement by law.

VM pay for their network hardware in US Dollars. It won't have helped.

Currency fluctuations cause inflation, regardless of why the fluctuations happen. About the only thing you can be assured of is that if/when the Pound strengthens again prices won't go down ;)

Gavin78 13-09-2016 00:27

Re: More price rises
 
Just wondering I got the letter the other day to say that my price was going up. However the letters states that I have until the 31st October to cancel my contract if I'm not happy which is over the 30 days as stated on here?

They have also stated that I can change my package at anytime. but I am coming upto 9 months of an 18month contract does that mean I can alter my package despite the contract?

1andrew1 13-09-2016 00:39

Re: More price rises
 
Quote:

Originally Posted by Gavin78 (Post 35858941)
They have also stated that I can change my package at any time. but I am coming up to 9 months of an 18-month contract does that mean I can alter my package despite the contract?

Under rules introduced by Ofcom in 2014, if you took out a contract after 23 January 2014 and VM (or another provider) raises prices on that contract, you can cancel without paying any penalty fees.
I think by altering your package, what VM is actually offering you is the opportunity to re-contract with them but this will mean a new contract term which I believe will be for 12/18 months.

Kushan 13-09-2016 15:03

Re: More price rises
 
Quote:

Originally Posted by Gavin78 (Post 35858941)
Just wondering I got the letter the other day to say that my price was going up. However the letters states that I have until the 31st October to cancel my contract if I'm not happy which is over the 30 days as stated on here?

They have also stated that I can change my package at anytime. but I am coming upto 9 months of an 18month contract does that mean I can alter my package despite the contract?

Correct, you can basically phone up and negotiate as if you're out of contract. If you don't, then as of October 31st the new price will take over and you'll be in month 10 of your 18 month current contract.

Renegotiating today might net you an overall discount, but the side-effect being the start of a new contract (which may be 12 or 18 months).

Give them a ring, go to the "I'm leaving" bit and see what they say.

BenMcr 13-09-2016 15:06

Re: More price rises
 
Quote:

Originally Posted by 1andrew1 (Post 35858942)
Under rules introduced by Ofcom in 2014, if you took out a contract after 23 January 2014 and VM (or another provider) raises prices on that contract, you can cancel without paying any penalty fees.

That's not completely true.

The rule only applies if you weren't notified of the price increase at the start of the contract. So most mobile contracts now build in the price change.

Virgin Media cable has always allowed a break of contract if the price went up, so even before the new rules were clarified.

JPAC 13-09-2016 15:25

Re: More price rises
 
Wonder if VM are keeping all the remaining notices until the very end of the month? Nov 1st -30 days.

Gavin78 14-09-2016 01:09

Re: More price rises
 
Thanks.

I'm hoping to drop down to the fun bundle for £60 a month.

Don't really need 200mb BB and I've noticed XL tv is mainly made up of HD channels which I'm not that fussed about

MichelleUK 14-09-2016 10:06

Re: More price rises
 
Just received the email about my £3.49 increase. I only renegotiated the price a couple of months back, so not impressed.

That said, the small print states "If you are on a promotional offer we will honour it. Some of your increase may therefore happen at the end of your promotional offer. Visit virginmedia.com/discover-more to find out more." Hopefully they will do this automatically, but the pessimist in me suspects having to phone them to get the £3.49 refunded!

eljay 14-09-2016 13:36

Re: More price rises
 
I decided to leave and phoned retentions. They only offered a reduction against a drop in broadband down to 100mB (was on the old "Big Kahnuna" package plus multiroom and sky cinema).

The drop was only £8 so with the November rise and probably another one in February I decided it wasn't worth it and thought I would try Sky.

Phoned them up about an equivalent package only to be told that there system won't allow me to have the Sky Q in a middle terrace house. Couldn't believe this and nor could their customer services rep. However, now up the swanee as I need the additional recording channels in my house which the standard sky box doesn't provide.

As a general question has anyone heard or experienced this terrace house anomaly.

BenMcr 14-09-2016 13:41

Re: More price rises
 
Quote:

Originally Posted by eljay (Post 35859160)
The drop was only £8 so with the November rise and probably another one in February

Firstly, I'm sure that any new price agreed now is the post-November pricing.

Also I wouldn't expect there to be another change in February. The next price change will likely be if you have Sky Premiums and Sky increase the rate for them, which will then increase the price on Virgin Media.

yorkshireborn 14-09-2016 14:00

Re: More price rises
 
Quote:

Originally Posted by eljay (Post 35859160)
I decided to leave and phoned retentions. They only offered a reduction against a drop in broadband down to 100mB (was on the old "Big Kahnuna" package plus multiroom and sky cinema).

The drop was only £8 so with the November rise and probably another one in February I decided it wasn't worth it and thought I would try Sky.

Phoned them up about an equivalent package only to be told that there system won't allow me to have the Sky Q in a middle terrace house. Couldn't believe this and nor could their customer services rep. However, now up the swanee as I need the additional recording channels in my house which the standard sky box doesn't provide.

As a general question has anyone heard or experienced this terrace house anomaly.

its to with cabling if your dish is say round the back and your tv is in the front room they cant run the cable from dish to the front room around your neighbours house and they cant run the cable thru your house to get to the front room.
but if the dish is at the same side as your tv the I cant see a problem.

eljay 14-09-2016 15:41

Re: More price rises
 
existing OLD equipment connection is in the front and same side as the old dish.

Sky CS has promised to look at it again and phone back in the next few days, Just have to wait and see

muppetman11 14-09-2016 16:05

Re: More price rises
 
Most people I know have had the cabling thrown over the roof I can't see why a Q install would be any different to a Sky+HD it's only a different LNB.

jb66 14-09-2016 17:40

Re: More price rises
 
Quote:

Originally Posted by yorkshireborn (Post 35859165)
its to with cabling if your dish is say round the back and your tv is in the front room they cant run the cable from dish to the front room around your neighbours house and they cant run the cable thru your house to get to the front room.
but if the dish is at the same side as your tv the I cant see a problem.

Why cant they go through the house?
Why cant they go into the attic and back out the other side?

muppetman11 14-09-2016 17:50

Re: More price rises
 
Quote:

Originally Posted by jb66 (Post 35859184)
Why cant they go through the house?
Why cant they go into the attic and back out the other side?

Because they aren't allowed to go into attics , over the roof isn't ideal as winds can cause the wiring to move and become worn but if I'm honest if I had this issue I'd sooner that than have coax running all through my house.

martyh 14-09-2016 18:14

Re: More price rises
 
Quote:

Originally Posted by muppetman11 (Post 35859187)
Because they aren't allowed to go into attics , over the roof isn't ideal as winds can cause the wring to move and become worn but if I'm honest if I had this issue I'd sooner that than have coax running all through my house.

Happened to me in another house a few years back ,the cable was over the roof and wore the cable away against the old cast iron gutter ,agree about coax through the house ,especially the twin coax Sky use ,looks as ugly as hell along the skirting board

Chad 14-09-2016 22:03

Re: More price rises
 
Quote:

Originally Posted by muppetman11 (Post 35859187)
Because they aren't allowed to go into attics , over the roof isn't ideal as winds can cause the wiring to move and become worn but if I'm honest if I had this issue I'd sooner that than have coax running all through my house.

Is that due to potentially encountering asbestos?

Gavin78 14-09-2016 22:34

Re: More price rises
 
Quote:

Originally Posted by BenMcr (Post 35859163)
Firstly, I'm sure that any new price agreed now is the post-November pricing.

Also I wouldn't expect there to be another change in February. The next price change will likely be if you have Sky Premiums and Sky increase the rate for them, which will then increase the price on Virgin Media.

Sky movies increased by £1 in June already

BenMcr 14-09-2016 23:04

Re: More price rises
 
I'm talking about in 2017, as February was discussed.

martyh 15-09-2016 06:42

Re: More price rises
 
Quote:

Originally Posted by Chad (Post 35859220)
Is that due to potentially encountering asbestos?

That or the dust,piles of junk ,risk of falling through the ceiling ,the list goes on

jonbxx 15-09-2016 16:06

Re: More price rises
 
I got on the blower today as I had a deal expiring now anyway. First time round, I called the 'change your package' line and they offered me £3 discount from the full price of £126 (this is for 1TB Tivo, V+, 200MB BB, Talk Weekends) I pointed out that going to the VIP package at full price was cheaper and I could swap out the V+ for a Tivo. He said I couldn't have VIP, even at full price!!

Later I called retentions and got them down to £101 for 6 months and then £112 for the next 6 months for my existing package, working out at a saving of £19.50 per month.

Not great, but better than a kick up the proverbial....

gus0898uk 15-09-2016 17:42

Re: More price rises
 
Hello Guys, i got the dreaded text today stating my bill was going up £3.49.

Firstly, I am sure this has been mentioned somewhere, but is there still a chance of a price rise in February or will that be it for 12 months?

Secondly, what is my package value like? Vivid 100, TV XL, Landline phone XL, Caller Display, there are not usually any extras and my monthly bill comes out around £69 each month, am I paying too much?

I also pay V Mobile £10 per month which I should be able to get down to £8 to cushion the blow of V Media.
I need to know the facts for when I call retentions,whom i go in softly softly with.:angel:

Chad 15-09-2016 20:49

Re: More price rises
 
Quote:

Originally Posted by gus0898uk (Post 35859324)
Hello Guys, i got the dreaded text today stating my bill was going up £3.49.

Firstly, I am sure this has been mentioned somewhere, but is there still a chance of a price rise in February or will that be it for 12 months?

Difficult to say really. There's been 3 price rises confirmed in 2016, depending on your package. You'd be safe to assume there will be at least a further 2 confirmed by this time next year. Maybe not as early as February but possibly April. Can only go on past history. Virgin like prices rises.


Feb 2016

http://www.moneysavingexpert.com/new...tv-price-hikes

June 2016

http://www.moneywise.co.uk/news/2016...rts-and-movies

November 2016

http://www.moneysavingexpert.com/new...-up-to-42-year

RichardCoulter 15-09-2016 22:30

Re: More price rises
 
Quote:

Originally Posted by yorkshireborn (Post 35859165)
its to with cabling if your dish is say round the back and your tv is in the front room they cant run the cable from dish to the front room around your neighbours house and they cant run the cable thru your house to get to the front room.
but if the dish is at the same side as your tv the I cant see a problem.

I've twice had Sky installed in a property exactly like this, for both analogue & digital they went through the cellar.

---------- Post added at 22:30 ---------- Previous post was at 22:27 ----------

Quote:

Originally Posted by BenMcr (Post 35859163)
Firstly, I'm sure that any new price agreed now is the post-November pricing.

Also I wouldn't expect there to be another change in February. The next price change will likely be if you have Sky Premiums and Sky increase the rate for them, which will then increase the price on Virgin Media.

Are the price increase notifications being staggered, with people being given different windows in which to cancel?

I'm hoping that the new TiVo pricing (CS are saying it will arrive in November) will be announced within my window of opportunity to cancel so that I can make an informed decision.

BenMcr 16-09-2016 10:52

Re: More price rises
 
Quote:

Originally Posted by RichardCoulter (Post 35859365)
Are the price increase notifications being staggered, with people being given different windows in which to cancel?

Yes it's a staggered communication, but everyone will be notified by mid-October, so the cancellation period for all customers will end mid-November.

I'd expect those that get the notification in mid-October are those that are billed around that time - so their cancellation period then ends just before the first bill that has the new pricing on it.

gus0898uk 16-09-2016 14:07

Re: More price rises
 
I rang V Mobile this morning, although the CSA seemed to be a long way away, the service was OK, my 30 day sim only deal has been reduced from £10 to £8 but with more minutes.

Has anybody had the chance to give my bundle a quick once over to see if I am paying too much? (100 Vivid,XL TV, XL phone with caller display, around £69-70pm)
TIA :)

1andrew1 16-09-2016 15:05

Re: More price rises
 
Quote:

Originally Posted by RichardCoulter (Post 35859365)
I'm hoping that the new TiVo pricing (CS are saying it will arrive in November) will be announced within my window of opportunity to cancel so that I can make an informed decision.

I thought that your line rental pre-payment meant that you had to stay until March or are VM more flexible now?

---------- Post added at 15:05 ---------- Previous post was at 15:01 ----------

Quote:

Originally Posted by gus0898uk (Post 35859440)
I rang V Mobile this morning, although the CSA seemed to be a long way away, the service was OK, my 30 day sim only deal has been reduced from £10 to £8 but with more minutes.

Yes, I did that too when they changed, a shame they didn't migrate everyone across as pensioners etc are losing out. Let's hope there's no increase for 4G.

wildfruit 16-09-2016 22:04

Re: More price rises
 
Quote:

Originally Posted by eljay (Post 35859160)
I decided to leave and phoned retentions. They only offered a reduction against a drop in broadband down to 100mB (was on the old "Big Kahnuna" package plus multiroom and sky cinema).

The drop was only £8 so with the November rise and probably another one in February I decided it wasn't worth it and thought I would try Sky.

Phoned them up about an equivalent package only to be told that there system won't allow me to have the Sky Q in a middle terrace house. Couldn't believe this and nor could their customer services rep. However, now up the swanee as I need the additional recording channels in my house which the standard sky box doesn't provide.

As a general question has anyone heard or experienced this terrace house anomaly.

That is odd. I ordered mine online and no problems, clicked on terraced house. As previously mentioned when I bought my house some 10 years ago the sky was already slung over the roof. I kept thinking about removing it but it's been there all this time, probably for 10 years before that. (Everything in this house is distinctly mid to late 90s)

Mactheknife 17-09-2016 14:19

Re: More price rises
 
Will this price increase affect everybody. I renegotiated with them in Feb but would really like to leave. To this point I haven't received any notification. Do I need to wait for notification before ringing them and saying I want to cancel.

yorkshireborn 17-09-2016 20:05

Re: More price rises
 
its best to wait until you get the letter/email but

just phone em and say your not happy about the price increase and ask to leave.

Kabaal 17-09-2016 20:51

Re: More price rises
 
I think it was mentioned that they don't actually know when you get the letter, so you can just phone up and act as though you have.

yorkshireborn 17-09-2016 23:35

Re: More price rises
 
Quote:

Originally Posted by Kabaal (Post 35859588)
I think it was mentioned that they don't actually know when you get the letter, so you can just phone up and act as though you have.

true that's wot I did and there was no trying to keep me it was yes sir ty sir goodbye sir.

RobboEdin 18-09-2016 18:39

Re: More price rises
 
Quote:

Originally Posted by yorkshireborn (Post 35859602)
true that's wot I did and there was no trying to keep me it was yes sir ty sir goodbye sir.

...but you were phoning to cancel contractually due to the price increase.

The contract doesn't say you can come looking for a reduced price if we increase the price.

yorkshireborn 19-09-2016 07:02

Re: More price rises
 
Quote:

Originally Posted by RobboEdin (Post 35859679)
...but you were phoning to cancel contractually due to the price increase.

The contract doesn't say you can come looking for a reduced price if we increase the price.

I didn't phone up hoping to look for a better deal I was cancelling regardless wot they would or wouldn't offer but the fact that they did not offer anything at all is wot took me by surprise they did not ask me why I was leave where I was going to not even to ask if they could beat my new deal with as different supplier.

Ignitionnet 19-09-2016 09:33

Re: More price rises
 
Good for them. Sky offering nuts loss-leading deals, no point cutting their own throat trying to match it.

Questions should really be asked as to how Sky can charge this given the prices they charge other companies for what are presumably very large volume discounted packages. If the regulator had brains they'd be taking a very close look at this, except they don't and won't. They're far too busy harassing BT to force them to sell access to copper to Sky and TalkTalk on the cheap.

eljay 19-09-2016 11:08

Re: More price rises
 
Quote:

Originally Posted by wildfruit (Post 35859499)
That is odd. I ordered mine online and no problems, clicked on terraced house. As previously mentioned when I bought my house some 10 years ago the sky was already slung over the roof. I kept thinking about removing it but it's been there all this time, probably for 10 years before that. (Everything in this house is distinctly mid to late 90s)

Contacted Sky by phone again last week and this time Sky Q went through. I was informed that this was a fault in their order system and had now been resolved.

I was very happy when it did go through as I had just received a "receipt" from VM based on the name change from Big Kahuna to Full House Bundle and it quoted a monthly cost £5 more than my normal package. Suffice to say I phoned up straight away to ask why their name change was costing me more money. CS only restated that this was what their system quoted and also the November rise of £3.49 would still apply. Transferred to retentions and cancelled straight away.

So now I am getting at the end of the month Box Set Package, Sky Q multiroom, Sky Cinema, Anytime Call Package and Sky Broadband Max for £89.20 per month. A saving of £20 per month on VM's latest price to me from November and that is still a £10+ saving on my original monthly cost.

wildfruit 19-09-2016 16:36

Re: More price rises
 
Quote:

Originally Posted by eljay (Post 35859737)
So now I am getting at the end of the month Box Set Package, Sky Q multiroom, Sky Cinema, Anytime Call Package and Sky Broadband Max for £89.20 per month. A saving of £20 per month on VM's latest price to me from November and that is still a £10+ saving on my original monthly cost.

You should be able to do get that cheaper. I've ordered the same with fibre for £56pm. Used code GET50.

As an aside I shall miss this
https://www.cableforum.co.uk/images/local/2016/09/5.png

eljay 20-09-2016 10:59

Re: More price rises
 
thank you for the information

I will miss the speed I expect but now I am semi-retired do not need the download speed as much as I used to when working from home and downloading multiple large files.

Stephen 20-09-2016 11:17

Re: More price rises
 
You probably won't miss the speed. I was in 150Mb and last week got sky fibre 38 and its still fast.

VM just sent me a bill for a full month even though my account disconnects next Monday.

Am I best cancelling the DD and paying manually?

In a side note. Wow the Q box is fast!

Superblade7 20-09-2016 17:34

Re: More price rises
 
Quote:

Originally Posted by Stephen (Post 35859828)
In a side note. Wow the Q box is fast!

Welcome to Sky Stephen, I got my Q installed yesterday and completely agree. Gone from TiVo to Sky+HD and now Sky Q and a great step up each time.

Back on topic, just got my VM price rise letter so considering cancelling the BB & phone with VM but just wondered if anyone had got any decent deals for BB & phone when cancelling?

muppetman11 20-09-2016 17:48

Re: More price rises
 
Quote:

Originally Posted by Superblade7 (Post 35859845)
Welcome to Sky Stephen, I got my Q installed yesterday and completely agree. Gone from TiVo to Sky+HD and now Sky Q and a great step up each time.

Back on topic, just got my VM price rise letter so considering cancelling the BB & phone with VM but just wondered if anyone had got any decent deals for BB & phone when cancelling?

Are you still in the position of not being able to get fibre over a BT line at your address.

Superblade7 20-09-2016 18:49

Re: More price rises
 
Quote:

Originally Posted by muppetman11 (Post 35859847)
Are you still in the position of not being able to get fibre over a BT line at your address.

Yes, that's right muppetman.

On the Openreach checker it's currently showing at the 'Connect' stage and says it should be available within 4 months but it's actually been saying that for a few months now so you'd hope it maybe available shortly.

My VM contract and LRS are up in December so currently thinking I'll just absorb the price rise for a couple of months and then hope that Openreach have finished connecting up the local cabinet by then and then go for BT Infinity or Sky Fibre (whomever has the best offer at the time).

Only thing that concerns me is that we've never had an active BT line in the 10 years we've lived in the house so not sure what the internal wiring is like.

RichardCoulter 20-09-2016 21:25

Re: More price rises
 
Quote:

Originally Posted by 1andrew1 (Post 35859445)
I thought that your line rental pre-payment meant that you had to stay until March or are VM more flexible now?

I can cancel due to the price increase, but won't receive a refund of the advance line rental.

This was never explained to me at any point, but the legal firm that we use doubt that there is anything that I can do, so if I do leave i'll have to look at other ways to offset the amount lost from VM.

Quote:

Originally Posted by Stephen (Post 35859828)
You probably won't miss the speed. I was in 150Mb and last week got sky fibre 38 and its still fast.

VM just sent me a bill for a full month even though my account disconnects next Monday.

Am I best cancelling the DD and paying manually?

In a side note. Wow the Q box is fast!

After the TiVo, it will appear to be fast. Even cheap Freeview/Freesat boxes perform much better!

Sky Q is the speed that devices are supposed to work.

I think that for most people the speed thing is overrated and that, like yourself, lower speeds will suffice.

Quote:

Originally Posted by Superblade7 (Post 35859845)
Welcome to Sky Stephen, I got my Q installed yesterday and completely agree. Gone from TiVo to Sky+HD and now Sky Q and a great step up each time.

Back on topic, just got my VM price rise letter so considering cancelling the BB & phone with VM but just wondered if anyone had got any decent deals for BB & phone when cancelling?

My research has shown that it's better value to take all services from the same provider.

The problem is that Sky is superior to VM for TV, but many prefer VM for broadband.

As I said to Stephen though, I don't think that the slower broadband speeds will affect the average person.

john5573 21-09-2016 19:57

Re: Coming Soon to Virgin Media TV (2016) Vol 2
 
Well this final price rise has done it for me.
Was paying £128 for x2 TiVo and 1 v+ with all channels unlimited phone and 100mb bb.
Gone to sky with Sky q and 2 additional boxes, all channels including the ever elusive sky Atlantic unlimited phone and 38mb bb for the price of £69 for 12 months.
I can cope with the reduced speed BB, although I will miss BT sports, however even if I add BT sports in HD it will still be cheaper than current virgin package and I will also be saving on my Now TV subscription that I was using for Sky Atlantic.
I've been a loyal virgin customer for years, but no longer willing to pay the increased costs and having x2 Tivos at a premium cost that are getting slower by the day was unfortunately the final straw.
So Farewell

telegramsam 21-09-2016 20:15

Re: Coming Soon to Virgin Media TV (2016) Vol 2
 
Quote:

Originally Posted by john5573 (Post 35859963)
Well this final price rise has done it for me.
Was paying £128 for x2 TiVo and 1 v+ with all channels unlimited phone and 100mb bb.
Gone to sky with Sky q and 2 additional boxes, all channels including the ever elusive sky Atlantic unlimited phone and 38mb bb for the price of £69 for 12 months.
I can cope with the reduced speed BB, although I will miss BT sports, however even if I add BT sports in HD it will still be cheaper than current virgin package and I will also be saving on my Now TV subscription that I was using for Sky Atlantic.
I've been a loyal virgin customer for years, but no longer willing to pay the increased costs and having x2 Tivos at a premium cost that are getting slower by the day was unfortunately the final straw.
So Farewell

If I could just convince the Mrs I'd switch to back to Sky too!

john5573 21-09-2016 20:24

Re: Coming Soon to Virgin Media TV (2016) Vol 2
 
Quote:

Originally Posted by telegramsam (Post 35859967)
If I could just convince the Mrs I'd switch to back to Sky too!

The only thing that has stopped me in the past is the price of x3 boxes, however with sky Q the first extra box is free. I've calculated that in the first 12 months I am going to save £621 after installation and cost of 3rd box.

Arthurgray50@blu 21-09-2016 23:13

Re: Coming Soon to Virgin Media TV (2016) Vol 2
 
I changed over a month ago. And couldn't be happier. My wife spoke with Sky. And we got a deal for 12 months.

We kept VM phone and BB.

When my wife told VM. They didn't try and persuade her to stay with any deal. So if they cannot be bothered, then why should we.

VM cannot keep putting the price up

Stephen 21-09-2016 23:59

Re: More price rises
 
off topic posts moved to correct thread.

bubblegun 22-09-2016 05:28

Re: More price rises
 
Quote:

Originally Posted by Ignitionnet (Post 35859730)
Good for them. Sky offering nuts loss-leading deals, no point cutting their own throat trying to match it.

Questions should really be asked as to how Sky can charge this given the prices they charge other companies for what are presumably very large volume discounted packages. If the regulator had brains they'd be taking a very close look at this, except they don't and won't. They're far too busy harassing BT to force them to sell access to copper to Sky and TalkTalk on the cheap.

A cynical view you could take is that Sky have a customer base so large that it is beyond a "critical mass" that adding customers at any price is essentially "free" money. That's why they do some crazy deals currently. Enough of them stay when the discounts end to make it worthwhile.

The wholesale price for Sports and Movies is less than Sky charge. BT and talktalk choose to sell these with essentially no profit currently however Virgin don't which is why they charge slightly more than Sky to add these to existing packages. All suppliers do deals on their Sports and Movies prices when Sky offer them to their own customers.

Whether that is unfair to existing customers is a different matter and whether the regulator should step in is questionable as the normal price is set out when people sign up.

1andrew1 22-09-2016 09:04

Re: More price rises
 
Quote:

Originally Posted by bubblegun (Post 35859992)
A cynical view you could take is that Sky have a customer base so large that it is beyond a "critical mass" that adding customers at any price is essentially "free" money. That's why they do some crazy deals currently. Enough of them stay when the discounts end to make it worthwhile.

I don't think it's a cynical view, it's the reality of Sky's business model. In TV, costs are pretty fixed so that any sales once those fixed costs are covered are pure profit. Hence why Now TV is profitable.
For VM and BT, their fixed costs are its broadband infrastructure. Once these costs are covered, it's pretty much pure profit.
The piggy in the middle is TalkTalk. It pretty much buys in everything be it broadband or content. Hence it has been squeezed and has had to downsize some of its content.

BenMcr 22-09-2016 09:43

Re: More price rises
 
Quote:

Originally Posted by bubblegun (Post 35859992)
The wholesale price for Sports and Movies is less than Sky charge. BT and talktalk choose to sell these with essentially no profit currently however Virgin don't which is why they charge slightly more than Sky to add these to existing packages. All suppliers do deals on their Sports and Movies prices when Sky offer them to their own customers.

Whether that is unfair to existing customers is a different matter and whether the regulator should step in is questionable as the normal price is set out when people sign up.

There isn't a regulated wholesale price for Sky Sports anymore for cable or for TalkTalk. BT has a regulated right to Sky Sports 1 and 2.

http://media.ofcom.org.uk/news/2015/wmo-statement/

And I don't believe there has ever been a regulated right to Sky Cinema.

So the main agreements to carry Sky premium channels are commercial ones.

In regards to the price VM customers pay compared with BT and TalkTalk, you're not comparing like for like.

Virgin Media customers get all linear Sky Sports and Sky Cinema channels, and all of them are available in HD.

Neither BT or TalkTalk offer that.

1andrew1 22-09-2016 10:31

Re: More price rises
 
Switchers may get some good deals and loyalty doesn't always pay off. But we need to bear in mind, the grass is not always greener and price rises are not exclusive to VM.
http://www.dailymail.co.uk/money/new...contracts.html

denphone 22-09-2016 10:48

Re: More price rises
 
Quote:

Originally Posted by 1andrew1 (Post 35860005)
I don't think it's a cynical view, it's the reality of Sky's business model. In TV, costs are pretty fixed so that any sales once those fixed costs are covered are pure profit. Hence why Now TV is profitable.
For VM and BT, their fixed costs are its broadband infrastructure. Once these costs are covered, it's pretty much pure profit.
The piggy in the middle is TalkTalk. It pretty much buys in everything be it broadband or content. Hence it has been squeezed and has had to downsize some of its content.

Also you have to remember Talk Talk have not exactly done themselves any favours with a history of security lapses and amateurish gaffes.

Kushan 22-09-2016 19:34

Re: More price rises
 
TalkTalk always trail in the customer service polls as well. Virgin tends to come out near the top, which speaks volumes about how terrible TalkTalk really are.

richard s 22-09-2016 20:44

Re: More price rises
 
I do not require the Tivo anymore or the phone (very rarely use the phone only on some incoming annoying calls). Can you just have broadband from virgin, if not than I am off to BT who do BB and a ruddy phone for £31 a month.

1andrew1 22-09-2016 21:34

Re: More price rises
 
Quote:

Originally Posted by richard s (Post 35860084)
I do not require the Tivo anymore or the phone (very rarely use the phone only on some incoming annoying calls). Can you just have broadband from virgin, if not than I am off to BT who do BB and a ruddy phone for £31 a month.

BT is poorer value. Vodafone offers the most competitive broadband prices and doesn't charge separately for broadband:
Up to 17Mb/s £22pm all in
Up to 38 Mb/s £25pm all in
Up to 76 Mb/s £28pm all in
https://www.vodafone.co.uk/broadband.../lzvnylnty/lcc

Stephen 22-09-2016 22:19

Re: More price rises
 
Quote:

Originally Posted by 1andrew1 (Post 35860096)
BT is poorer value. Vodafone offers the most competitive broadband prices and doesn't charge separately for broadband:
Up to 17Mb/s £22pm all in
Up to 38 Mb/s £25pm all in
Up to 76 Mb/s £28pm all in
https://www.vodafone.co.uk/broadband.../lzvnylnty/lcc

If you have a mobile with Vodafone then the up to 38Mbps is £22 the same price as the ADSL and phone line. £18 for line rental and £4 for the ADSL. Or go for fibre and pay just £22 and get a free land line.

Horizon 22-09-2016 22:53

Re: More price rises
 
Quote:

Originally Posted by 1andrew1 (Post 35860096)
BT is poorer value. Vodafone offers the most competitive broadband prices and doesn't charge separately for broadband:
Up to 17Mb/s £22pm all in
Up to 38 Mb/s £25pm all in
Up to 76 Mb/s £28pm all in
https://www.vodafone.co.uk/broadband.../lzvnylnty/lcc

Something people may wish to consider if they are thinking of leaving VM is that Vodafone will be launching their tv services soon. So that may be another viable option depending on their prices and what services they offer.

Stephen 22-09-2016 22:59

Re: More price rises
 
Quote:

Originally Posted by Horizon (Post 35860117)
Something people may wish to consider if they are thinking of leaving VM is that Vodafone will be launching their tv services soon. So that may be another viable option depending on their prices and what services they offer.

Shame there aren't people that know anything about it:angel:

Horizon 22-09-2016 23:06

Re: More price rises
 
....Do you know? If you do, please tell.:)

If its just going to be like the others, aka Freeview with boltons, then that's of no use to me. But if they were to launch a proper IPTV service with all channels available over broadband, I'd be interested.

1andrew1 22-09-2016 23:41

Re: More price rises
 
Quote:

Originally Posted by Kushan (Post 35860071)
TalkTalk always trail in the customer service polls as well. Virgin tends to come out near the top, which speaks volumes about how terrible TalkTalk really are.

Which? popped through my letter box today. The customer scores for the providers are:
1. Plusnet 65%
2. Virgin Media 53%
3. EE 50%
4. TalkTalk 47%
5. BT 46%
6. Sky 44%

Comments on VM "Customers love Virgin Media's broadband speed and reliability - it's the best rated of all companies surveyed for both of these. Overall, customer service and technical support were average, and around one in five customers rated value for money as poor. Additionally, around half of Virgin Media customers cited price increases as a problem they experienced the most."

Comments on Sky "Sky's score has dropped, with customers saying they're unhappy with the broadband's speed and reliability."


Quote:

Originally Posted by Horizon (Post 35860122)
....Do you know? If you do, please tell.:)

If its just going to be like the others, aka Freeview with boltons, then that's of no use to me. But if they were to launch a proper IPTV service with all channels available over broadband, I'd be interested.

If it's like Vodafone Ireland, it won't have the Sky basic channels. It's also a bit ambiguous as to which channels will be in HD.
http://www.vodafone.ie/home/tv/

Horizon 22-09-2016 23:43

Re: More price rises
 
.... I'll have a look at that. Cheers.

Stephen 22-09-2016 23:51

Re: More price rises
 
It won't be like that.

1andrew1 23-09-2016 00:09

Re: More price rises
 
Quote:

Originally Posted by Stephen (Post 35860129)
It won't be like that.

What WILL it be like then? ;)

a01020304 23-09-2016 02:01

Re: More price rises
 
why say we are getting free upgrades when in reality they put the prices up so we are really paying for them and they are not free, my standalone 50mb going up £4.87

yorkshireborn 23-09-2016 07:34

Re: More price rises
 
Quote:

Originally Posted by richard s (Post 35860084)
I do not require the Tivo anymore or the phone (very rarely use the phone only on some incoming annoying calls). Can you just have broadband from virgin, if not than I am off to BT who do BB and a ruddy phone for £31 a month.

yes you can just have broadband without the phone

I got rid of the tv and phone but kept the broadband 200meg for £39
and took SkyQ box set with sports and movies.

MrB 23-09-2016 08:34

Re: More price rises
 
Quote:

Originally Posted by a01020304 (Post 35860136)
why say we are getting free upgrades when in reality they put the prices up so we are really paying for them and they are not free, my standalone 50mb going up £4.87

No you are mistaken, the free upgrades and price increases are totally unrelated :D. It is pure coincidence ... that this keeps happening:erm:.

Of course, if you agree a new package, you lose the free upgrade, as I found out earlier this year when they put their prices up.

---------- Post added at 08:34 ---------- Previous post was at 08:22 ----------

Quote:

Originally Posted by Stephen (Post 35859828)
You probably won't miss the speed. I was in 150Mb and last week got sky fibre 38 and its still fast.

VM just sent me a bill for a full month even though my account disconnects next Monday.

Am I best cancelling the DD and paying manually?

In a side note. Wow the Q box is fast!

I would leave the DD in place - they will likely take the payment, their billing system will then produce a final bill based on your leaving date and will credit you any money you are owed. Cancelling the DD or paying what you think you owe may place marks on your credit file even when you don't technically owe them.

Inactive Digital 23-09-2016 08:44

Re: More price rises
 
Quote:

Originally Posted by yorkshireborn (Post 35860149)
yes you can just have broadband without the phone

I got rid of the tv and phone but kept the broadband 200meg for £39
and took SkyQ box set with sports and movies.

That's exactly what I've done too.

This is an interesting article :
http://www.theregister.co.uk/2016/09...ake_of_brexit/

Perhaps we should be referring to this as the Brexit Price Rise..?

1andrew1 23-09-2016 10:05

Re: More price rises
 
Quote:

Originally Posted by Inactive Digital (Post 35860156)
This is an interesting article :
http://www.theregister.co.uk/2016/09...ake_of_brexit/

Perhaps we should be referring to this as the Brexit Price Rise..?

That's the point I made to Mad Max who asked me to show him a recent price rise. Two days later, I didn't need to go far to find one and explained that the weaker Pound would feed through into increased costs for companies like VM who buy hardware, software and content largely in Dollars.
His argument was that the UK would export more but he couldn't explain how this would help VM cope with its increased costs. If it was a long-term shift then perhaps VM would bring back some things it's offshored like the contact centres but the uncertainty does not encourage such moves.

At the moment, it's still possible for the £ to recover against the $ but uncertainty about Brexit terms is holding the £ down. As anyone who has travelled abroad recently knows, the £ in your pocket does not stretch as far a it once did

yorkshireborn 23-09-2016 10:13

Re: More price rises
 
Quote:

Originally Posted by 1andrew1 (Post 35860166)
That's the point I made to Mad Max who asked me to show him a recent price rise. Two days later, I didn't need to go far to find one and explained that the weaker Pound would feed through into increased costs for companies like VM who buy hardware, software and content largely in Dollars.
His argument was that the UK would export more but he couldn't explain how this would help VM cope with its increased costs. If it was a long-term shift then perhaps VM would bring back some things it's offshored like the contact centres but the uncertainty does not encourage such moves.

At the moment, it's still possible for the £ to recover against the $ but uncertainty about Brexit terms is holding the £ down. As anyone who has travelled abroad recently knows, the £ in your pocket does not stretch as far a it once did

so why has sky not walloped their prices up they must be in the same boat

1andrew1 23-09-2016 10:52

Re: More price rises
 
Quote:

Originally Posted by yorkshireborn (Post 35860167)
so why has sky not walloped their prices up they must be in the same boat

VM's in a slightly different boat as its parent company, Liberty Global, prices its shares in US $ whilst Sky plc prices its shares in £.
A weaker £ means less profit in $ for Liberty Global so more pressure to raise prices. As always, there's a risk that higher prices will result in churn and the Which? report advising that 50% of VM customers were unhappy with price rises must be a concern for the company. Looking at it objectively, it's certainly a bold move.
But, we don't know how either company hedges currency fluctuations - if VM's costs have risen significantly then it may not have done so sufficiently; Sky could have done.
Aside from exchange rates, there are other factors at play impacting pay-TV companies. The rise of companies like Netflix and Amazon has lead to increased content costs as more companies bid for film and entertainment rights. We've seen this most visibly with UK sports TV rights and the emergence of BT Sport as a powerful force.
And, Sky has already unleashed price rises upon its customers most recently in June so may feel that it needs a gap before the next increase is implemented.

Stephen 23-09-2016 11:07

Re: More price rises
 
Quote:

Originally Posted by MrB (Post 35860153)
I would leave the DD in place - they will likely take the payment, their billing system will then produce a final bill based on your leaving date and will credit you any money you are owed. Cancelling the DD or paying what you think you owe may place marks on your credit file even when you don't technically owe them.

But I have a bill to pay to Sky this month so paying two lots of £80 isn't really feasible.

muppetman11 23-09-2016 11:59

Re: More price rises
 
You can bet Sky will raise prices again soon they are all as bad as each other.

JPAC 23-09-2016 15:08

Re: More price rises
 
Just to re-state the obvious, make sure you talk to VM retentions, even if it means staying on the phone for ages, it sometimes pays off. I'm staying with VM for a bit longer.

MrB 23-09-2016 17:49

Re: More price rises
 
Quote:

Originally Posted by Stephen (Post 35860179)
But I have a bill to pay to Sky this month so paying two lots of £80 isn't really feasible.

It would be even more of an issue if a missed or underpayment was reported to credit reference agencies.

When companies mess up reporting incorrect information they can cause serious damage l, as I have found out (not VM).

thunderlips 23-09-2016 22:46

Re: More price rises
 
got the letter package price going up again ! phoned retention's told them i was unhappy offered me a good deal same package but at a reduced cost, i always find chatting with them in a good manner gets rewards lol another 12 month contract but thats how it goes, i never planned on leaving vm anyway always offered me good deals in the past never had a problem with the services.

Gavin78 24-09-2016 00:10

Re: More price rises
 
Quote:

Originally Posted by thunderlips (Post 35860271)
got the letter package price going up again ! phoned retention's told them i was unhappy offered me a good deal same package but at a reduced cost, i always find chatting with them in a good manner gets rewards lol another 12 month contract but thats how it goes, i never planned on leaving vm anyway always offered me good deals in the past never had a problem with the services.


Same here wife called them today and got our £56 a month package deal (9 months) then £97 a month. down to £62 a month for 6 months then £65 a month for the last 6 months

Kept our XL tv and weekend calls and dropped the BB from 200 to 100 and in all honesty haven't noticed the difference.

ileikcaek 24-09-2016 14:38

Re: More price rises
 
We got our letter today. An increase of £3.49 on our 200Mb and phone. We lose our £6 loyalty discount at the same time so it's really an increase of £9.49 from £44.93 making it £54.42 which is way too much. Time to change our package I suppose. Hoping we can get 200Mb on its own for £45.25.

Inactive Digital 24-09-2016 14:52

Re: More price rises
 
Quote:

Originally Posted by ileikcaek (Post 35860345)
We got our letter today. An increase of £3.49 on our 200Mb and phone. We lose our £6 loyalty discount at the same time so it's really an increase of £9.49 from £44.93 making it £54.42 which is way too much. Time to change our package I suppose. Hoping we can get 200Mb on its own for £45.25.

That's the standard price for 200mb on it's own, so definitely possible - I'd aim for a discount though ;)

yorkshireborn 24-09-2016 15:55

Re: More price rises
 
Quote:

Originally Posted by ileikcaek (Post 35860345)
We got our letter today. An increase of £3.49 on our 200Mb and phone. We lose our £6 loyalty discount at the same time so it's really an increase of £9.49 from £44.93 making it £54.42 which is way too much. Time to change our package I suppose. Hoping we can get 200Mb on its own for £45.25.

I got my 200meg on its own for £39.

Osem 24-09-2016 19:38

Re: More price rises
 
Just got our price rise - £3.50pm. It must say I find VM's tactic of offering 'free' upgrades shortly followed by a price rise quite shoddy and very definitely shortsighted. I don't entirely buy the £ v $ argument even though I accept it will have an upward effect on prices. Oddly I don't recall prices dropping much the last time the value of Sterling went up but hey ho. We all expect price rises but please don't treat your customers like idiots VM. I hardly watch TV, don't need 200mb (not that I get anywhere near it lol) and hardly use the landline so if this carries on for much longer I'll be saying goodbye to the lot.

jb66 25-09-2016 00:27

Re: More price rises
 
Quote:

Originally Posted by Osem (Post 35860384)
Just got our price rise - £3.50pm. It must say I find VM's tactic of offering 'free' upgrades shortly followed by a price rise quite shoddy and very definitely shortsighted. I don't entirely buy the £ v $ argument even though I accept it will have an upward effect on prices. Oddly I don't recall prices dropping much the last time the value of Sterling went up but hey ho. We all expect price rises but please don't treat your customers like idiots VM. I hardly watch TV, don't need 200mb (not that I get anywhere near it lol) and hardly use the landline so if this carries on for much longer I'll be saying goodbye to the lot.

I've no idea why your with Virgin if you don't need the services they provide

Osem 25-09-2016 10:34

Re: More price rises
 
Quote:

Originally Posted by jb66 (Post 35860397)
I've no idea why your with Virgin if you don't need the services they provide

Simple, I have a wife and kids who wanted them and the so called free upgrades have been offered not requested by us. As I explained, that's now under review due to the ever increasing cost and dubious tactics.

telegramsam 25-09-2016 11:13

Re: More price rises
 
Quote:

Originally Posted by Osem (Post 35860418)
Simple, I have a wife and kids who wanted them and the so called free upgrades have been offered not requested by us. As I explained, that's now under review due to the ever increasing cost and dubious tactics.

I can fully appreciate your position because mine is similar. My partner doesn't want me to switch to sky simply because she likes sone of the apps that come with the tivo box.


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