Re: Major TiVo update started about 3:20am.
 

From what l hear Spotify is being withdrawn from Virgins app section pretty soon.

Re: Major TiVo update started about 3:20am.
 

Spotify was removed last week for me, and The Weather Channel app.
Maybe 2 more, CNBC and one I cant remember.

Losing Spotify was the last nail in the coffin for Tivo for me. My 3 Tivos got switched off today.
Freeview and streaming is my future TV.

Re: Major TiVo update started about 3:20am.
 

Yes, you were first to get it

Re: Major TiVo update started about 3:20am.
 

Just been trying to figure out why some of my favorite programs have not recorded the last few days. Some of my series links have been deleted in the update!!!! I'm missing about 20. I initially thought it was because of multiple channel links being converted to ALL Channels but this is not the case, after taking this into account I am still missing about 20!!! Also the order has been totally messed up, with big chunks moved to different places. Fortunately I take regular backups of wishlists/series links and recordings, so I can see exactly what is missing.


Also if you have a series link for a program on one channel and you add a series link for the same program on another channel it just deletes the existing series link!!!!!!! How pathetic is that. No warning, no automatically converted to All channels, it just deletes the original one.


Honestly Virgin Media this is not really the way to run a professional service, is it. I knew it would be bad based on early trial feedback but didn't think it would be as amateurish as this.


The new update just looks very badly bodged with channel icons missing off the bottom of the screen and the gold text and block graphic icons look like something out of the 1980's.

Re: Major TiVo update started about 3:20am.
 

That's pretty much becoming the consensus view.

Freeview is not enough choice, but you add Netflix and Amazon and possibly even Now TV (if you can get those discounted coupons off ebay) and that's the way to go.

Watching tv should be an enjoyable and easy experience. The history of cable tv in this country and elsewhere has made that experience as painful and cumbersome as possible.

Cable tv has had its day.

Re: Major TiVo update started about 3:20am.
 

Well that's a bold statement and also a load of nonsense. To be a consensus view, there would have to be a majority of Tivo users ending their contracts and moving away from Virgin, and there is absolutely no evidence of this..and particularly just because a third party app hasn't been upgraded to be used with the TiVo software.

Just because there have been a handful of discerning voices on a forum with a few thousand active users, doesn't make it a consensus. It's worth noting that those that are 'happy' with something, tend not to shout it out, so no matter what the subject matter, negatives will generally appear to be the majority view, when they are not.

Tivo works for me. I'm happy with it, yes, even with some of the annoyances voice by some. Losing a 3rd party app, is not one of them.

TrevP

Re: Major TiVo update started about 3:20am.
 

..... the declining number of people taking cable tv subscriptions, according to Liberty's own figures, would suggest its not a load of nonsense.

Re: Major TiVo update started about 3:20am.
 

Declining numbers taking a subscription doesn't mean folk are cancelling, it's a decline in numbers taking out new subs and even if there is small % of the customer base that are cancelling, it still doesn't mean there is a 'consensus', and customers cancelling subs could be for any number of reasons and not just because they are unhappy with a Tivo box!! Until Virgin lose over 50%, of the customer base in a short time period, it will never be a consensus

TrevP

Re: Major TiVo update started about 3:20am.
 

I'm guessing that I've had the update. My tivo now seems to take a day and an age to do anything. (Birkenhead,wirral). Does anyone know if this is going to get sorted? As I'm out of contract and can not put up with this foe a service.

Re: Major TiVo update started about 3:20am.
 

Hmmmm that's quite a statement and not one you could back up one suspects.

Re: Major TiVo update started about 3:20am.
 

I am a supporter of Virgin Media generally, and I like what I have heard about the series link +, the coming revised user interface and definitely the new Tivo.

However, I am shocked and disappointed to hear that some are experiencing a slowing down of their devices when speed is already a major problem with the Tivos.

If my Tivo gets even slower than now, I may think seriously about how I access content in the future. That just isn't good enough, I'm afraid, even with the additional features.

My viewing via Virgin Media has already declined by about 40% with the use of Netflix, Amazon and Now TV via my Roku or Smart TV. It would no longer require a big nudge to abandon Virgin TV altogether, which would be a shame.

Re: Major TiVo update started about 3:20am.
 

Can anyone say if the update has rolled out in Blackburn,Lancs.My Tivo is ridiculously slow.Thanks.

Re: Major TiVo update started about 3:20am.
 

90 seconds :shocked:

Re: Major TiVo update started about 3:20am.
 

...And what do the silent majority with the latest update think? Is it a good thing? Is the Tivo working better or slower than before?

Can we hear the experiences of others with the new update? I've heard mainly negative things so far - does anyone have anything positive to say? Please speak up, we really want to know!

Re: Major TiVo update started about 3:20am.
 

Has anyone come across this?

Re: Major TiVo update started about 3:20am.
 

This started happening for me about 2 months ago when we had all those major national faults. Since then I often notice the red lights aren't showing in standby. It only stats recording when I bring it out of standby. Of course if I am not there to notice, the recording doesn't happen. I think it says something about "power failure" which is nonsense. Very annoying.

I only had the update last week so it wasn't that, although the update deleted some of my series links which also resulted in yet more missing recordings.

Re: Major TiVo update started about 3:20am.
 

How do i know if i have had the update? TIVO is slower than usual going into my shows

Re: Major TiVo update started about 3:20am.
 

Go to the Home screen. If it says "TIVO" under the video window in the corner, that's the new software.

Re: Major TiVo update started about 3:20am.
 

Thanks for that spiderplant

Re: Major TiVo update started about 3:20am.
 

Up until a couple of days ago my tivo with the new software was working faster than usual, but now its dead slow. takes about 20 seconds to start a recording, if I press the TV button to return to full screen, it takes about 10 seconds to display the picture... it's awful.

I've been considering ditching virgin tivo for a while and I think in september when my contract expires I might do just that.

Re: Major TiVo update started about 3:20am.
 

They both say TiVo ;)

However if the logo looks like the ones on this page i.e the straighter TiVo font

https://www.tivo.com/about/resource-center/logos

then you've got the new software.

Re: Major TiVo update started about 3:20am.
 

Only one says "TIVO". My post is case-sensitive ;)

Re: Major TiVo update started about 3:20am.
 

Or TiVO even!

Re: Major TiVo update started about 3:20am.
 

I've been quite pleased with the new software for the most part. I've posted about one particularly strange "bug", that if you have a SeriesLink+ set for "all channels" then it seems to prefer recording on the 85x "Audio Description" variant over the "10x" terrestrial channel. Strange.

Other than that, it's a vast improvement speedwise with some very nice new functionality and I'm quite pleased with it. Will that do? :-)

Re: Major TiVo update started about 3:20am.
 

Nice to hear, japitts. Let's hope that is the majority experience when it is rolled out.

Re: Major TiVo update started about 3:20am.
 

TiVo has always favoured higher channel numbers for WishLists, so I'm not surprised it's the same for SeriesLink+. Just one of those things.

The "Audio Description" channels are only copies of the London versions anyway, so it's not of any consequence.

Re: Major TiVo update started about 3:20am.
 

Since the update I have found that there are times where it won't allow me to set a recording from the EPG, or even delete a recording!!!

Re: Major TiVo update started about 3:20am.
 

Regarding the series links moving priority on their own I have seen this myself as have others on the VM forum. Haven't seen any reports of SL's going missing whilst they were being migrated to the new format though.

I don't think it does delete the series link. I set a single channel series link for a programme on ITV4 HD then attempted to set a single channel series link for the same programme on ITV HD and found that it annoyingly converted it to an all channels series link. I say annoyingly because it is a series link for the "Formula E" and it now means that I now also get loads of unwanted recordings from Eurosport and BT Sport! No matter what I do I cannot set two single channel series link for the "Formula E" (one on ITV and another for ITV4) - it always converts the existing SL to an all channels SL.

Re: Major TiVo update started about 3:20am.
 

That happens with the existing Tivo software. It's not a problem the new update has caused.

If a programme won't record from the EPG, it is probably because you have a clash with other programmes you have set. However, it may have set your recording to record at a different time.

I have noticed that on certain screens, the cancel option does not work. No confirmation of your request is asked for and the original command to record remains in place.

Re: Major TiVo update started about 3:20am.
 

The incidents I'm talking about are where no recording is set at all and a message advising you to try later is given.

I've noticed that about the cancel option too OB.

Good to know it's not the software update though.

Re: Major TiVo update started about 3:20am.
 

I've certainly never received the 'try later' response, except where the on demand has been busy. Curious...

Re: Major TiVo update started about 3:20am.
 

It's a similar message that comes up, with the same audio 'dong'.

I've also noticed that the system is crashing more often, normally when trying to play a recording (but it doesn't require a reboot).

What happens is that a much deeper 'dong' is heard and 'My shows' is replaced by the home screen, meaning that one has to toggle back to 'My shows'.

Re: Major TiVo update started about 3:20am.
 

Since the update. my Tivo refuses to record any planned recordings when in standyby. I have o keep the power on all the time. It is also reported in the Virginmedia community forum.

http://community.virginmedia.com/t5/...o/td-p/3152132

Re: Major TiVo update started about 3:20am.
 

It's ridiculous isn't it, a recorder that doesn't record. Does anyone know when it will be fixed? Every year there is some major showstopper (like Dolby Digital last year) and the original bugs don't get fixed. America went through this problem of not recording, earlier in the year so why have we been given the same fault now?

(I'd post in the community forum but I find the moderators denial of faults even when the first page is full of the same faults and belief that "switching it off and on again" is the final word in resolving issues and the inability to escalate, follow through and report back, to be extremely infuriating)

---------- Post added at 18:29 ---------- Previous post was at 17:59 ----------

I see "the moderators" are now telling everyone the fix for slow Tivos is:

"Help and Settings > Clear or reset TiVo box > Clear thumb ratings and suggestions > enter pin > press thumbs down 3 times and then LastCh."


I know a customer made this suggestion initially but to me it sounds like snake oil that might have a very short lived temporary small affect (like rebooting), that Virgin Media have jumped on. I imagine people reporting this having worked, are back to square one after a day or two. So has anyone tried and can confirm if it is still working after several days? As it is, the performance of my Tivo since the update has been diabolical.

Re: Major TiVo update started about 3:20am.
 

A potential fix is currently being tested internally, and will be deployed if/when that testing is successful.

They may have had a similar fault, but they definitely didn't have this one. It is in VM-specific software.

Yes.

Re: Major TiVo update started about 3:20am.
 

Just because it has the same symptoms, it does not mean it's the same bug.

I've always thought that the official VM forum , while a useful resource, would toe the line with regard to talking about faults.I am not running the updated software on my Tivo, but I had a slow Tivo until I cleared my thumb ratings a few weeks ago, and the Tivo is still a lot faster than it was. Having said that, I have a three year old and a 19month old in the house, both of whom love hitting the big colourful buttons on the Tivo remote, so the Tivo probably did have thumbs up or thumbs down ratings on thousands of programmes.

Re: Major TiVo update started about 3:20am.
 

So it's purely Virgin Media's responsibility then. Thanks, I add that to my report. You would think they would have been aware enough to test thoroughly especially given previous problems and when the problem was already widely reported whilst the roll-out continued.

Re: Major TiVo update started about 3:20am.
 

My box rebooted itself at about 3am this morning, not too long after I'd rebooted it myself to try and speed it up (it was so bad that the spinning purple circle stopped spinning when trying to access 'My Shows' to watch something!)

Not sure if this was a further minor update or not.

Curiously, Sky now seem to be copying this update:

Re: Major TiVo update started about 3:20am.
 

What's a Sky set top box update got to do with a VM TiVo set top box update ? :confused:

Re: Major TiVo update started about 3:20am.
 

No updates last night.

There's something not quite right with your box. Can you try a "Clear Programme Info and Planned Recs" to rebuild the database? It'll take a couple of hours so don't do it when you've got recordings scheduled in the near future.

Re: Major TiVo update started about 3:20am.
 

I thought it noteworthy to mention for comparison and general interest.

Ok, thanks, i'll try this out when I can :)

Re: Major TiVo update started about 3:20am.
 

The rebooting between 2 and 3am is normal as far as I know. I'm always losing chunks of overnight recordings because of it and have seen numerous complaints about it over the years. I think someone on here said everyones Tivo is rebooted regularly as a matter of course, although Virgin seem to have a stock 'explanation' about "regional maintenance". If you have a fault that meant the update keeps reinstalling it takes considerably longer that the 10 minutes or so it takes to reboot.


Would be astonished they have not fixed the major fault with recordings not working but seen it all before too many times, like last years fault with Dolby Digital that most people are still waiting to be fixed. Obviously a lot more people are affected by the new faults as can be seen from all the complaints. Virgin aren't even in a hurry to remove the "we made your Tivo even better" box.

Re: Major TiVo update started about 3:20am.
 

The olympics start in just over two weeks. Will the roll out of new software be complete before then or will it be suspended?

Re: Major TiVo update started about 3:20am.
 

Richard's box wasn't due a scheduled reboot, and there was no engineering work in his region yesterday. The behaviour he describes is not normal.

Well the roll-out certainly won't be complete, and it may not have even started by then. But there isn't a change freeze for the Olympics this year.

Re: Major TiVo update started about 3:20am.
 

Cheers SP.

I noticed a promo on 100 re the channel moves next week featuring images of the home screen from old and new TiVo software. Covering all bases!

Re: Major TiVo update started about 3:20am.
 

It's just rebooing itself again as I write this, just my luck to get a duff box.

It was going really slow and I was just about to check when I could reboot it without disrupting any recordings and it did it itself.

It's recording almost continuously, so ill have to work out when I can rebuild the planner.

Will this mean that I have to set all my Series Links again (I have about 400)?

Will it affect thumbs up/Suggestions?

---------- Post added at 20:35 ---------- Previous post was at 19:28 ----------

And an hour later, another reboot.

I'm also getting odd codes on Channel 5 that nobody else has reported:

http://www.cableforum.co.uk/board/11...l#post35850629

I fear SP is right about my box :(

Re: Major TiVo update started about 3:20am.
 

Clear Programme Info & Planned Recs won't affect your series links, thumbs or suggestions.

Re: Major TiVo update started about 3:20am.
 

Thats good.

I take it that Series Links gradually populate the Planned Recordings screen again and this is why you advised me not to do it if there were any imminent recordings due.

I've never done this before, don't think that it was even possible with the V+.

Re: Major TiVo update started about 3:20am.
 

Ho, does anyone know the schedule for the roll out? We live on the Cambridgeshire/Suffolk borders.

Ta

Re: Major TiVo update started about 3:20am.
 

There isn't one yet as the update is still in pilot.

Re: Major TiVo update started about 3:20am.
 

Correct.

I'm far from certain that it's going to fix it, but it's better than a box swap.

Re: Major TiVo update started about 3:20am.
 

Well presumable the pilot has been stopped and the major fault with it not recording is being fixed as a top priority? When will those of those who Virgin Media have chosen as unwilling un-payed testers going to get a working solution? Or are Virgin Media buying their heads in the sand again and plodding on regardless and ignoring the new fault like they did last year with Dolby Digital and on going issues with very slow user interface.

Re: Major TiVo update started about 3:20am.
 

Thanks.

Btw, I meant Hi and not Ho. Autocorrect!

Re: Major TiVo update started about 3:20am.
 

Will a reboot or 'Connect to VM' straight after restore my 'Planned Recordings' more quickly?

I believe the process takes ages and i'm having difficulty finding a suitable time slot.

Re: Major TiVo update started about 3:20am.
 

Reboot and connect are part of the process anyway.

Re: Major TiVo update started about 3:20am.
 

400? Is this a typo? :D

Re: Major TiVo update started about 3:20am.
 

Ok, thanks. I'm just worried that some recordings will fail; how long should I give it to pick up all the imminent planned recordings again

Nope, though this includes SL's that aren't currently active.

Is this an unusually high amount? If so, perhaps this is the cause of some of the problems and I should delete some??

I think that the not recording in standby bug has started to affect some (not all) of my recordings, so I now leave it on all the time.

Some programmes only partially record and others fail completely, marked "Not available".

Could this and the recent very warm weather be causing the TiVo to malfunction (as it doesn't have a fan)?

Re: Major TiVo Update
 

Having 400 Series Link+s would certainly give TiVo a lot of work to do each time the EPG gets updated or you add a new Series Link+.

Re: Major TiVo update started about 3:20am.
 

It's certainly more than average. I'd suggest you delete ones that are no longer required.

Yes, that's the bug. If things go to plan, it'll be fixed next week.

The TiVo will shut itself down with a message on the screen if it overheats.

Re: Major TiVo Update
 

Is that the standard line now leave the box on 24/7 ?

Re: Major TiVo Update
 

It's what people have been advised to do as a workaround until the bug is fixed.

It may be being released right now.

Don't know if it was a coincidence or not, but as I my TiVo was running slow, I set it to reboot at 2:59. Perhaps this coincided with a planned update programmed to start at 3am??

Instead of the normal routine, I currently have a screen telling me that it is downloading three updates and then it will restart.

In case this isn't for the standby bug, i'm going to leave it on all night again :D

After all, SP did say that it would be done next week if possible.

...now rebooting again.

... It's now installing the software.

And back on! Can't see anything different as yet, will repost if anything shows up.

Re: Major TiVo Update
 

I just rebooted and went from 20.5.7.rc20 to 20.5.7.rc23. So are updates not automatic anymore and why have Virgin not announced this important change? It's very inconvenient having to wait 20 minutes for an update when you are expected a 10 minute reboot. So is the standby fault fixed or are we expected to test it for them again??

There are now strange symbols instead of text in My Shows, which weren't there yesterday. What is that all about???

Performance is back to what it was before the previous version that made it practically unusable. Fortunately I didn't listen to the advise of deleting thumbs and all of that but no doubt it will be slow again after a day or two as usually happens with updates.

Re: Major TiVo Update
 

Only if you have software version 20.5.7.RC20 which contains a bug where recordings can fail when the box is in standby

You triggered the update by rebooting the box, otherwise you would have got it later in the week. Teesside and parts of Manchester and Wolverhampton were the targeted regions this morning, but Cisco boxes in the other pilot regions will also update if rebooted.

Likewise for you. You must have a Cisco box in one of the other pilot regions.

It is reported to be fixed, but feel free to test it.

Don't know. Can you post a screenshot?

Re: Major TiVo Update
 

My Tivo is being updated this moment, hopefully this will be a fix to the recording in standby fault. How long does the update usually take? Mine has been in the "installing software" screen for the past hour and I dare not touch it.

Re: Major TiVo Update
 

The update that I received at 3am this morning took about ten minutes as opposed to the normal reboot time of five minutes.

However, i've just set my box to clear 'Programme information & Planned Recordings'. It said that this could take up to an hour.

What's actually happened is that it rebooted and i've now got another screen that says:

"Installing software. Do not turn off the power".

Is this what your screen says?

I wonder if another update has been sent that only becomes available when the box is rebooted?

Edit: It took about 12 minutes and the screen now says:

"Clearing your data...

The guide and Planned Recordings are now being reset.

Sit tight, this might take a few minutes".

Is this the software intended to speed up the existing boxes prior to the introduction of the new box?

Edit 2: It took about eight minutes and is now rebooting, so I think your box might have become stuck Ultimate.

Re: Major TiVo Update
 

I phoned up VM just now and she says a lot of peoples' update was stuck on the "installing software" screen, she asked me to turn off the Tivo with the on/off button at the back, wait for one minute and restart, the Tivo booted up normally and has the new software. Just tested the scheduled recording on standby and it is looking good.

Re: Major TiVo Update
 

Glad that was sorted out.

So it seems that, despite all the warnings about not turning off the box during an update, doing so just delays whatever update it is carrying out and it picks it up as soon as it's switched back on!

Re: Major TiVo Update
 

I bet it started the update this morning at 3am, but I was busy all day until I sat down at 5pm and noticed the updating status, so when I turn the set off it must have already done its updating but was stuck on rebooting. So when it is updating, it is still risky to turn the power off unless you wait more than 1 hour.

Re: Major TiVo Update
 

Good point.

After the reboot, I can watch live TV & recordings, but well after the maximum of one hour quoted, I still have a blank EPG and no Planned Recordings!

My evening recordings are now starting, so i'll just keep making manual recordings until everything is back to normal.

Curiously, it has made a Suggestion. This Suggestion is showing in My Shows as available to watch because i've already recorded it??

I don't know what it's basing this on, as it currently has no EPG!!!

It obviously receives information from Thumbs up and programmes that have been recorded. I wonder if it looks at Series Links that have not yet recorded anything and/or live TV (as in effect live TV on TiVo is simply a recording that you are watching in real time).

Edit: Over two hours later and it's still not populated the EPG or Planned Recordings AND it's cleared Recording Hiccups- so I can't check if anything failed yesterday (I normally check the previous days recordings every day, so that alternative arrangements can be made if neccessary).

I know it hasn't got stuck though as it has partially populated Planned Recordings with some daily & weekly manual recordings that I have set. I guess it's now waiting for information from the EPG.

Re: Major TiVo Update
 

In most cases it will recover from a reboot during a software update, but there are some critical times where a reboot could leave the box in an unrecoverable state. So we wouldn't recommend it unless the box is clearly stuck.

The quoted hour is just to do the clear (actually it's a lot quicker than that in my experience). It then needs to download the full guide data again, which will take a couple of hours, then a bit longer to re-process your series links.

To quote myself from post #240: "It'll take a couple of hours so don't do it when you've got recordings scheduled in the near future. "

Re: Major TiVo Update
 

Thanks. Should I have had another update when it rebooted due to clearing SL's?

I only got one early this morning!

Re: Major TiVo Update
 

Isn't the number after the group name in My Shows supposed to show the total number of recordings inside it? Most of mine no longer tally. I have one that shows "Group Name (5)", yet there are 23 inside. On the right it shows "5 recordings (3 new)". I have another one showing "Group Name (8)" and (8 recordings (8 new)" yet there are 100's inside.


Also if you rename a wishlist, the new name is no longer (since yesterday) displayed in My Shows and if the wishlist has multiple items then strange symbols are now being displayed.

Re: Major TiVo Update
 

The numbering will show the specific recording items in the folder, however the folder itself may also show content from on-demand streaming sources for that series.

You can change the view in a folder to only show recordings by pressing the blue button. The number of items will then match the number next to the folder in the main My Shows.

Re: Major TiVo Update
 

Thanks but it is not definitely not that. I genuinely have more actual recordings in the group than are indicated by the number. I just confirmed in a few groups by pressing blue. It is definitely not right.

Re: Major TiVo Update
 

It is another bug with Series Link+. If the folder contains recordings from multiple channels, the count is only reflecting a single channel. I'm now in the ridiculous situation that a new recording was made today but I have to go to a folder at the bottom of the list (in date order) in order to access it. We cannot even use the blue button anymore to see what is new. Even if I change the series link+ to all channels, which I definitely DO NOT WANT, it does not change.

Re: Major TiVo Update
 

The "Installing Software" screen is actually setting up the database on the hard drive, so does need to be done again in this case.

Re: Major TiVo Update
 

Wonder if it's related to this?

http://www.cableforum.co.uk/board/11...des-other.html

Re: Major TiVo Update
 

No, thanks but more like Egyptian hieroglyphics :D like they have messed the character sets up. Question marks in boxes and other funny symbols. The main point is, if I rename a wishlist, that name should appear in My Shows as it did until yesterday.

---------- Post added at 18:03 ---------- Previous post was at 17:57 ----------

P.S. Has anyone else been getting spurious messages on the Tivo the last few days about "Your mobile or online request has been received. However it could not be scheduled to recorded because it does not exist." It goes on to say "this program appears at the bottom of My Planned Recordings.

I nor anyone else has been anywhere near a mobile or online request and there is nothing at the bottom of My Planned Recordings.

---------- Post added at 18:14 ---------- Previous post was at 18:03 ----------

I had a folder with 100+ recordings in it this morning but it indicated. (8) Two more recorded this morning and it continued to say (8) and staying at the bottom of the list. This afternoon another 2 recorded and it now says (10) and has moved up the order. All 4 new recordings are on the same channel.

Of course they are all duplicates and old episodes and I have "new only" but there is no episode information so that is irrelevant.

What a mess.

---------- Post added at 19:46 ---------- Previous post was at 18:14 ----------

Now I have just had a whole bunch of folders just suddenly disappear, including the ones with 100's of recordings including from today and the ones with symbols. Is this a joke or what?!

Re: Major TiVo Update
 

I think something isn't right with your box. I've personally had none of the issues you've described with the update

Re: Major TiVo Update
 

I haven't had any of the issues that you mention, but odd little things have started happening eg a manual recording of a planned recording appeared yesterday that I hadn't set.

When I deleted it, the word "Manual" stayed there with the start time, but the rest if the entry disappeared!

If the TiVo is set to record the same programme twice, I usually try to delete the duplicate. Normally, it completely disappears, but today two shows that I did it to remained, albeit greyed out :confused:

Re: Major TiVo Update
 

Have you tried renaming a wishlist that has a folder in My Shows, for example? Does the new name reflect straight away in My Shows for you? What happens if you put a space in the name, like "a folder"?

Re: Major TiVo Update
 

Some of the folders have come back after new recordings have been made but the counter only indicates the new recordings since Mondays update, yet there are older recordings in there too.

I'm convinced they are bugs as opposed to BenMcr's "thought" that my box is screwed but I am used to Virgins dismissive nature so I certainly don't expect anything to get fixed.

I don't know if it is due to that program being a series link as well as matching a wishlist. I noticed last night when an episode was recording it appeared in the root of My Shows (the folder was hidden due to no recordings since the update) and it also appeared in the wishlist folder. I deleted it from the folder (it was yet another unwanted duplicate with no episode information) but it was still recording in the root! I played the recording and the recording only started at the point I deleted "it" from the folder.

I had none of these problems before the last two updates so these bugs have clearly been introduced. I suspect there are some issues either with old series links from multiple channels not being merged correctly when the update converted them to All channel or some other bug with Series Link+ not working.

I'm sure it does not affect everyone but for me at least half the counts for folders in My Shows are incorrect and this is clearly leading to other problems, I mentioned, like disappearing folders when the newest recordings are deleted.

Re: Major TiVo Update
 

Often this is the "Latent bug". A change of code deactivates the bug and the programmer assumes it's fixed but it doesn't go away. Further changes then re-activate it as the original bug was never fixed. It's a familiar problem in a complex code build.

Re: Major TiVo Update
 

Over about the last week, my TiVo has started placing discreet messages regarding short cuts on the screen eg press x button to go straight to the beginning (can't remember if this was during a recording or VOD).

I've also seen a message overlaid over the programme that would be ready to play after going into 'My Shows', this message tells you how to move around your list of recordings. You have to press up or down to clear it.

Perhaps this is a recently introduced feature of the new software??

Re: Major TiVo Update
 

They've always been there.

Re: Major TiVo Update
 

Ahhh right, only noticed them this past week or so.

My box rebooted itself in the early hours of this morning, afterwards it was going like lightening. It was like when I first got TiVo; when I pressed a command it did it straight away and the new screen loaded instantaneously.

Hope this continues.

Re: Major TiVo Update
 

...starting to slow down again this afternoon :(

Re: Major TiVo Update
 

I saw a report on the VM-forum of someone's series links being randomly reorganised, the same happened to me on Sunday.

They're very deliberately organised into terrestrial-HD, terrestrial-non-HD, oft-repeated etc etc, so as to prioritise clashes. I've got about 330 series-links and a good 30 had got pushed way down the list.

Re: Major TiVo Update
 

Is there not an option to re-order your series links? What happens if you press the yellow button? Prior to the update this enabled you to select alphabetical or date order. Maybe there are more options after the update?

Re: Major TiVo Update
 

When is the new Tivo due?

Re: Major TiVo Update
 

In the next 6 months or so one imagines.

Re: Major TiVo Update
 

It's not going to work like that. It will be like the superhub 3. New customers will start to get them in drips and drabs this year

Re: Major TiVo Update
 

Virgin Media haven't officially announced what options there will be for the next STB. Until they do anything is speculation.

Re: Major TiVo Update
 

Yellow doesn't do anything obvious - but these aren't done in any predefined order in my case. They're done with less-repeated stuff/terrestrial at the top of the list, and oft-repeated 4-Seven/Discovery etc at the bottom. Basically a deliberate attempt to prioritise tuner clashes in the interests of programs that need it.

Re: Major TiVo update started about 3:20am.
 

Roll-out of the new software started today :). Preston, Southport and Wearside were the chosen ones.

Re: Major TiVo update started about 3:20am.
 

So it should be with all of us within three weeks, then. I hope my box manages to withstand it! I don't want to lose the huge number of recordings I'm trying to get through before the new box arrives (allegedly around Christmas!).

Re: Major TiVo update started about 3:20am.
 

There's been some confusion as the Discovery Bar has details of the new software update.

I assumed that only customers who have the new software would see this, but it looks like at least some with the old software have it seen it. When clicking on the link, it either comes up as an error or shows something totally unconnected.

http://tinypic.com/view.php?pic=21m5...9#.V6JKEEDTVpU

http://tinypic.com/view.php?pic=11ch...9#.V6JKKEDTVpU

http://tinypic.com/view.php?pic=ta0dbt&s=9#.V6JKBkDTVpU

Re: Major TiVo update started about 3:20am.
 

Without having to re read through 20 pages of this thread, what does this update actually do? Better speed??

Re: Major TiVo Update
 

The main updates are:

Series Link+ which gathers recordings and on demand content together, along with some improved options in how the Series Link+ logic works.

Improved On Demand menus which make it easier to find new on demand content.

Improvements to the core system and fixes for previous know issues - for instance the Dolby Digital optical issue is now resolved.

Re: Major TiVo update started about 3:20am.
 

On my discovery bar - old software - when you click the link about the changes to the channel numbers it, instead, takes you to the help pages shown in your links above!