Re: TiVo
 

Against my better judgement, I had to write this note.

Why should I waste my time testing anything, when the Virgin technician is coming on 1st April ? It is his job, I pay for it, let him do it. I can just lay back and think of England, with the comforting thought that TiVo is at fault, somewhere within its internal organs.

That is it, see you in 5 days.

Re: TiVo
 

Will there be a charge if the fault is with the TV port? As the V+ and Tivo are vastly technologically different do some Tivos 'act up' with older TV's do you know?

I know BT charge if it's your own equipment at fault.

Re: TiVo
 

There will be no charge either way, unfortunately some people abuse the virgin media no call out fee policy to get someone out to do simple checks my granny could do.

I go to many houses now who dont bother trying another phone before they call us, they just say to me they have no other phone. I know BT would charge for this

Re: TiVo
 

I bet he's done that too!... :D

Re: TiVo
 

Well sir I will try not to laugh at you when the VM tech has replaced the TiVo and the fault persists.

Because the TiVo cannot be at fault if your tv is going in to stand by. Just trying to make sure you have tested everything to be sure as you are probably wasting the techs time.

Re: TiVo
 

Even if it only does it with Tivo, its still the tvs fault to allow itself to go into standby

Re: TiVo
 

So, without trying the existing HDMI cable on a different input and without swapping the HDMI cable, you've deduced that the Tivo is at fault?

You do realise that if you report this to Virgin and the technician discovers that it's your HDMI cable or a faulty HDMI socket (I have seen faulty HDMI sockets cause an otherwise healthy TV go into standby), you run the risk of being charged a call out fee?

Re: TiVo
 

Don't worry, I'm sure the OP is utterly confident in his analysis. :dozey:

Re: TiVo
 

The op isn't likely to admit if he's wrong anyway.

Re: TiVo
 

Exactly.

We're either going to not see a follow up, or a lie. There is no way this guy can ever be wrong about anything.

What's worse, is that frankly people have tried to do in this thread is help and instead it gets twisted into a war of words, and for what? I couldn't give a fig if a TiVo system is faulty or not, I have my own criticisms of the system after all. I just want to eliminate all possible avenues of investigation in case the TV is at fault. Refusing to try a different HDMI cable, and not acknowledging that the TiVo may be exposing a fault in the TV rather than the other way around is pig headed and stupid.

Someone who is right by luck is no better than someone who has tried their best and is wrong.

Re: TiVo
 

You just can't help some people :mad:

Re: TiVo
 

As promised, I said I would be back in 5 day`s time. It is under that but now possible to make my report. Here it is -

Since every post I issue is treated as an Aunt Sally in a coconut shy, to throw all kinds of personal insults at, or pick every word to pieces like some laboratory frog, I will be brief.

Life is now so good and full of admiration for Virgin and the CEO team.

Auf Wiedersehen.

Re: TiVo
 

I am pleased for you that the problem has been resolved.

Re: TiVo
 

I couldn't care less

Re: TiVo
 

Hugh, that is at least a very respectable comment and I sincerely thank you for it.

I would never have poked fun at the Anglians, they are a good example of the PBI and have suffered badly in Afghanistan. A decent para does not poke fun at fellow soldiers, their blood is not inferior to a para`s.

---------- Post added at 17:37 ---------- Previous post was at 17:35 ----------

My comment to YOU - I couldn't care less for your sick brain - go change your nappies.

Re: TiVo
 

And the problem was?

Re: TiVo
 

Read the thread.

---------- Post added at 18:00 ---------- Previous post was at 17:56 ----------

I would just like to remind all those posters who believe they are supreme experts on everything known to man of this :-

https://www.cableforum.co.uk/images/...2015/04/62.jpg

Re: TiVo
 

Great answer, forget it.

Re: TiVo
 

That is not a report, it is a statement.

What actually fixed the problem? Not everyone on here attacked you and it would be nice to know what resolved the problem. Was it just swapping the Tivo or swapping Tivo and the HDMI cable, or something else?

Re: TiVo
 

I would love to explain in detail, but as I said if I utter more than a few words, the dogs will be biting my ankles and I am not here for that kind of behaviour.

Technical interplay and exchange of opinions and data - yes. But not to be treated like some punctured football to be kicked around and insulted.

Re: TiVo
 

So it wasn't the Tivo then :confused:

Re: TiVo
 

No comment.
:rofl:

Re: TiVo
 

With that lack of information we can only assume it wasn't

Re: TiVo
 

Assumptions can be wrong. :dunce:

Re: TiVo
 

and they can be right ..... it's just a pity you're not prepared to be up front with what caused the problem - it could help others in the future

Re: TiVo
 

You are quite correct in what you say. But I have explained my position in posts 212 and 220. My entire purpose is to help others, but when every word I post is ripped to pieces by irresponsible, arrogant and experienced posters who should know better, I cannot tolerate such treatment on a technical discussion Forum.

So I now consider "mission successfully completed" and will leave this thread.

If I have any more TiVo questions, I will make use of another appropriately suitable thread.

I do sincerely thank those posters who helped me tremendously in initially explaining TiVo, such that I went for it and of course those who gave me constructive comments with the irritating automatic Standby shut-off problem.

so I will bid you all Adieu.

Re: TiVo
 

Wittmann reminds me of a customer I had a while back, as soon as I entered the house she was ranting that she had no tv for 3 days and was going to sky! Anyway as I went to look at her Tivo box it was obvious it was getting no power, right enough it wasnt plugged in. As soon as I plugged it in the tivo started to work.

So, I showed the customer it working expecting her to be a little embarrassed and grateful that virgin don't charge for call outs, especially as she was ranting about going to sky. But no, instead she complained the guy on the phone never told her to check it was plugged in! :facepalm

Some people always try to blame other folk no matter what and wont listen.

Re: TiVo
 

:LOL::rofl:

Re: TiVo
 

Could not resist this irresponsible post. Typical of the utter rubbish that has been posted on this thread and typical of many limited intelligence Virgin "screwdriver, socket and plugs" engineers that we are unfortunate enough to have call on us.

I was keeping an eye on the thread as a guest just for interest, but if this is the kind of brainless trash that will be posted, I will now gladly forget it.

Re: TiVo
 

You don't have the balls or the brains to admit you were wrong! You're TV is probably black and white, get a life eh!.........:nutter::nutter::nutter:

Re: TiVo
 

So you don't even feel the need to inform the people who have helped you along the way, as to what finally fixed the problem?

I find that rather disappointing and, if you don't mind me saying so, a little discourteous.

Re: TiVo
 

Is it me, or has this thread just turned into wittman successfully trolling everyone? It seems he just pops up now and again just to flame the fires.

I'm glad he got his problem fixed, but this seems a little silly now.

Re: TiVo
 

He reminds of this pompous so and so called Len I had the misfortune to meet once in Bedford. He was an arrogant know it all too.

Cheers

Grim

Re: TiVo
 

AKA Pearl!!!

---------- Post added at 00:38 ---------- Previous post was at 00:38 ----------

I'd have banned the -mod edit- after the 1st post!


Please remember to mind you language

Re: TiVo
 

The trouble with guesting to be nosey, is one of frustration and reading insane personal rubbish from Mad Max and Co. Mad Max ? An excellent username or is it your real name ? I feel like Alice in Wonderland faced with The Mad Hatter.

You see Mad Max, if you can possibly take the mental strain and attempt to understand analogies, think of it this way -

Like Davy Crockett at the Alamo, Wittmann has also been battling against great odds, where instead of bullets the ammunition has been Wittmann`s superior intelligence and literary skills against nasty remarks, insults, incorrect suppositions and insane outbursts of yours.

But Alas, unlike poor old Davy Crockett who lost, Wittmann won.
Sorry Mad Max, you can`t win `em all. Now behave yourself, be a good boy and see if you can help people instead of writing insulting rubbish.

It is unbelievable that such an obnoxious character has survived since 2012 making highly abusive and insulting posts. You must have some good friends in high places who can bend the Forum rules.

I have always found it an easy pushover dealing with foul mouthed, insulting and limited intelligence people like you.
:upyours:

Re: TiVo
 

In you come......lol, btw you look nothing like the wonderful Alice, now where is that rod of mine??? Jeez ur so easy!!!!!!!!

Re: TiVo
 

Here we go again, another mad tantrum from Mad Max.

In my younger days I was told not to mock the afflicted or tease and upset the Village Idiot.

So Mad Max, enjoy your uncontrollable and obnoxious tantrums, keep taking the pills and I promise - Scouts Honour - to leave you alone in perfect peace, to throw your toys and abuse around just as you wish. One thing is certain, it is impossible to argue with an idiot.

Re: TiVo
 

We managed it

Re: TiVo
 

I have a great idea.

Forget old Wittmann for a while, all that delightful fixation of pure hatred can wait till next week, he`ll still be there.

Enjoy your Easter, munch that chocolate Easter egg and play with that fluffy Bunny Mummy gave you.

A Happy Easter to you all.

Re: TiVo
 

Re: TiVo
 

I don't think the above merits being called a tantrum, a bit dramatic don't you think Fred? :D
Oh and btw, why don't you have the decency to inform the very nice and helpful people on here as to what fixed the problem with your TV, I mean anyone with a sense of decency would at least have the good grace to reply with your findings.

Many thanks....:)

Re: TiVo
 

HHHmmm......

Re: TiVo
 

Stephen, quite right. It is getting out of hand and dissolving into a shambles. It would be nice if you could clean up the thread and delete all the personal off-topic posts, including mine. I am obliged to reply to direct insults, it is my right, but I dislike every minute of confrontation. It is not why I joined the Forum. But a man`s gotta do what a man`s gotta do.

I have successfully got what I wanted from the thread, thanks to a few serious helpers, it has now generated into a bash Wittmann facility.

A clean up will make it readable for other casual viewers.

Re: TiVo
 

You still ignore the question of many on here, maybe that's why you get people's backs up! Why don't you address the issue you first served up in the thread, and that was to help you resolve your problem with the TV, so come on, tell the people what resolved the problem.

Re: TiVo
 

Nice to know you've got what you want - pity you can't be decent enough to post what the problem/resolution was so other people might also benefit - please don't post again asking for help, you won't get it

Re: TiVo
 

Of course he will get it. People have been very helpful in this thread despite his attitude.

Re: TiVo
 

I know people have been helpful despite his attitude - whether they will be again remains to be seen.

Re: TiVo
 

Not all posters have your attitude. If I do need further help, rest assured I don`t want yours.

Digital Spy also provide excellent help for people in need. I do not have to endure being bombarded with personal abuse and insults posted by arrogant self appointed know-alls throwing their weight about, simply because they have a million posts and very little else to offer.

Re: TiVo
 

This on going saga is better than the politicians TV debate.

Re: TiVo
 

So i'll ask again, what resolved your problem?

Re: TiVo
 

Which poster is Nicola Sturgeon :D

Re: TiVo
 

Don't you think if the problem had been the TiVo, the OP would have been quite voluble in stating that?

Re: TiVo
 

Maybe so, but that's not the point is it Hugh? He should at least have the decency to admit, if he was wrong that is, rather than just ignore the calls for an answer, obviously not man enough to tell us!

Re: TiVo
 

We do have a history of newbies picking the brains of the forum and then never having the courtesy of letting us know how their problems were ultimately resolved so nothing out of the ordinary. I also can't remember one being so reluctant to carry out simple tests, or becoming so belligerent whilst insisting that they know better than than those forum members who spend their working lives sorting out such problems.

Good job we don't have that many transient members or the VM staffers who come on here, in their own free time, could just decide to not bother. I tip my hat to those who do keep coming back to try to help and as Hugh says I doubt that this member had his problem solved in quite the manner he expected.

Re: TiVo
 

:tu:

Re: TiVo
 

Hugh,

Not quite. I hate like hell playing doggo on the solution to my problem like some 5 year old kid, but as I said in my posts 212 and 220, if I honestly described what had taken place in detail, everything I wrote would be torn to shreds and ridiculed by people like Mad Max & Co.

I did not come here to be insulted at every step I take. It is not backing off, or I have`nt got the balls or I am not man enough like Mad Max says. It is the only way possible on a Forum, where self defense is often punished by warnings or a red card, whilst the insulting and foul mouthed Mad Max`s walk away laughing. I have no wish to become a sacrificial goat.

I have had enough of that kind of post Hugh, so reluctantly must maintain my position of abstaining from making any further technical comments on this thread. I am sorry Hugh.

Re: TiVo
 

Stop dodging the issue and tell people what solved your problem!

Re: TiVo
 

The only "problem" I have with Tivo is that it is SOOOO out of date. Virgin really need to go to "3G" netflix is slow & The BBC red button is better ( for me) on freeview.

Really looking at using smart tv , freeview, netflix and perhaps a now box. Bailing out of all TV via Virgin

Re: TiVo
 

/threadclose

Re: TiVo
 

I think you will find most people(myse;f in;uded) started off offering you help and advice, but then when YOU chose to ignore it and blame the TiVo and simply point blank refused to take on board the advice and suggestions of possible causes for the fault, people started to get fed up with you and your attitude.

NOW you come back and refuse to confirm what resolved the problem and make silly posts claiming we are insulting YOU and picking on you. All people are looking for s confirmation of what the solution to the problem was.

It may help others in the future if they ever should get a similar problem.

But with YOUR attitude, you are just exacerbating the situation. It is getting out of hand because of YOUR attitude and behaviour towards others, and not the other way round.

Re: TiVo
 

It is only right that a help Forum should know how my problem was fixed. But if I get a single abusive comment, I will gladly leave the Forum and go elsewhere to a Forum which does not have perpetual mischief makers.

Résumé
V+ plus TV = 7 years no problem.
DTV Freeview = No problem
TiVo plus TV = Standby problem.

When replacing a part in a perfectly working system and a fault arises, it is basic engineering logic to examine the new parts compatibility and not to suspect the rest of the system.

The Area Manager came round with his top engineer.
My original TiVo was a Cisco set, the replacement they brought was a Samsung set.
They replaced my Cisco, renewed the HDMI lead, fitted a part in my inside wall box, checked the signal levels, checked the outside box, checked the big green Virgin box down the road, checked my TV connections, checked everything. They did something to my connections in the road box, I think they increased the signal strength.

The engineer went through all the configuration and settings thoroughly.
They did everything possible, were courteous, understanding, intelligent, friendly and a delight to meet after the incredible nonsense expressed by two thick-headed engineers who had previously been and consequently shown where the front door was.

These people bent over backwards to help me and cure the fault. They did say that this fault is a "first" which they had not come across before.

And after all that unbelievable service, the fault has now gone. So it was the TiVo insertion that caused it. That does not necessarily mean a faulty TiVo, we are in the complex world of electronics and a million possibilities exist. Signal amplitude, frequency and modulation, a million miniature circuit components, configuration, compatibility and settings. Nobody will ever know. The only way to establish a random fault of that rare kind is in an electronics laboratory, where the TiVo and TV combination could be instrumentally examined precisely.

Anyhow, it has been solved due to superb service from Virgin and especially the CEO team who instigated the action. Without the CEO team, I would have got nowhere. My gratitude is beyond words.

It does emphasise to the dummies who jump to erratic conclusions, that when a new part is inserted into a system and a fault develops, you do not change the system, you look at the offending new part. To instantly say my TV is at fault under the circumstances I have described, is a deplorable degradation of the first principles in engineering practice.

Old Wittman was on the ball from the start by not forgetting that immortal rule which all good engineers observe - If it ain`t broke, don`t fix it".

A happy TiVo to you all.

Re: TiVo
 

So they also changed the HDMI lead......

You focused on one of the things that had changed (V+ to TiVo), but you also said the HDMI lead had been supplied by VM, so it also was a potential area for fault investigation/resolution.

You assumed it was the TiVo box, but there has been no evidence to back up that assertion, as the TiVo and the HDMI were changed.

But, at the end of the day, your problem was resolved, which is the optimum outcome.

Re: TiVo
 

Glad to hear that the problem with your TV has been sorted Wittman.

Without retesting your set up at each point in the process (which I have to admit I am just assuming was not possible due to the intermittent nature of your problem) it could still just have been your HDMI cable or any one of the small changes made. As you were totally unwilling to try anything we suggested we still have no way of offering assistance to anyone presenting a similar problem in the future. Did the Area Manager or his top engineer not give you any idea which of the many things they did stopped your TV going into standby?

Re: TiVo
 

I have explained events as much as possible. No, the Manager or his top engineer with all their knowledge and experience could not hazard a guess at what caused the problem or what may have cured it.

It is one of those things which does happen by renewing everything possible. Not an unknown factor in many engineering cases.

This post also answers Hugh`s earlier comments where I would point out that in cases of an engineering mystery, everybody makes assumptions and mine were as good as others. At least I never suspected the TV. That is the name of the game in engineering.

What would be the point in me poking around all over the place on a "could be this or could be that" escapade, when I knew full well from my discussions with Virgin that a specialist would be coming to sort it out ?

Re: TiVo
 

"top engineer".....

<snigger>

Was he wearing one of these?

http://www.agentgearusa.com/media/la...neer_badge.jpg

Or this, perhaps?

https://www.cableforum.co.uk/images/...2015/04/61.jpg

Re: TiVo
 

Couldn't resist a little pop in your answer though :rolleyes:

Re: TiVo
 

Change two things at the same time but be 100% sure that you know which was at fault.:rolleyes:

Re: TiVo
 

You obviously know absolutely nothing about engineering practice by making that comment.

There are countless cases throughout the entire spectrum of industry where engineers never know what is at fault and simply change units or components which they suspect may be the cause. Trial and error, even in 2015 still exists and always will.

Re: TiVo
 

I think that's the point he was making, you're still alluding to the Tivo being at fault when the people who fixed it don't even know.

Re: TiVo
 

Plenty of you lot have been bubbling over to pop in your nasties at me, now it is my turn. Can you really blame me ?

---------- Post added at 14:05 ---------- Previous post was at 13:42 ----------

I would add, that some appreciation of my explanation of events leading to a successful conclusion and faultless TiVo and TV combination would be most welcome, but I personally now consider the Standby incident and this thread as being closed.

I am unsubscribing from it as there seems very little purpose in my further participation.

Re: TiVo
 

:bigcry:

Re: TiVo
 

I doubt you will get much appreciation from folk here due to your rude manner and know it all attitude.

It was YOU that came looking for our help and when suggested by most folk to check your tv and cables turned round and called us all stupid for even suggesting that your tv may be partially to blame.

In technology anything can happen with si many variables.

So if you want to behave that way then goodbye. You won't be missed.

Re: TiVo
 

Indeed there is not.

Most people here like seeing things sorted for the better, and I couldn't care less what caused something as long as it is fixed. So as long as you're happy, I hope you have a long happy TiVo experience.

Re: TiVo
 

Good riddance to bad rubbish!

Re: TiVo
 

You know you're in the wrong when even the mods comment about it.

Re: TiVo
 

So we still don't know whether it was the Tivo, the cable or even wobbling the HDMI socket on the back of the set when changing the kit over. Ah well, consign this thread to obscurity.

Re: TiVo
 

Lets make a poll, I'll assume its the tv

Re: TiVo
 

Wonders if that's a revolving door I can hear...

Re: TiVo
 

Here's something interesting:

Wiki

It would appear that if the TV set has this feature and it is enabled then remote equipment could put the TV in standby via the HDMI. Probably find the OP didn't know about this and the tech just turned this feature off. (Shhh, it's the TV):D

Re: TiVo
 

We already discussed CEC (post #135 onwards). It seems unlikely to be the cause, as it's disabled in the TiVo and the TV doesn't appear to support it.

Re: TiVo
 

OK Missed that :tu:. Guess we'll never know then.

Re: TiVo
 

CEC (anynet+) does work with the vm tivo. I can control my VM Tivo with the Samsung tv remote including the menu's and pvr functions, though not the other way round. TV is a ue40h6400.

Re: TiVo
 

How ironic.

Re: TiVo
 

Was there a point/reason for replying to a post that was made 4 pages / 9 days ago, or are you just trolling?

Re: TiVo
 

Probably best locked Hugh.

Re: TiVo
 

Of course not, I was reading through the various threads last night and was amazed that someone who regularly stirs things up (this is often in the guise of "playing devils advocate" or "livening things up") had the audacity to post this!!!

Re: TiVo
 

So you decided to mirror the behaviour you allege others display?

Re: TiVo
 

Pot
Kettle
Black

Re: TiVo
 

Says you who regularly uses the phrase "oh the irony"!!!

I concur with this. The thread is serving no useful purpose other than unwarranted personal attacks.

Re: TiVo
 

Richard, I freely admit to saying I enjoy a good discussion when the opportunity to play devil's advocate arises, but I don't recall saying I want to liven things up. I may very well have said it.

I think (and I may be wrong) that there is a big difference between having a discussion with people and trolling. If you care to look at most of the discussions I have, I generally step out of them when neither participant can agree with the other.

This is a discussion forum, and, oddly enough, sometimes I like to get stuck into a discussion.

Mods, of you would like to take retrospective action to any of my posts in which I have been "trolling", I will happily accept your judgement.

Re: TiVo
 

Stop harrasing me via PM.

Anybody know the procedure to block unwanted contact?

Re: TiVo
 

Re: TiVo
 

Thanks Dilli. I've never known such persistent and bizzare behaviour! At least I wasn't exposed to the disgusting level of abuse that you suffered via PM because of your disability; it's time that these people were taught that harassment of the disabled is a hate crime.

Re: TiVo
 

It seems to me that this thread has now served its purpose, whatever that was.

On a general note, of course we should not be harassing or tormenting anyone owing to their disability (or for any reason, actually). There are laws governing such behaviour. But I do think that in some cases, people blame others for discrimination where the behaviour attributed to does not even relate to that protected group, nor is it intended that it should.

I am certainly aware of some incidents where people have complained of discrimination in cases where the behaviour complained of is nothing of the kind - it's just a case of unwanted comments received by the complainer.

That is not to say that this is what has happened here, because I don't know the circumstances, and obviously I don't know anything about the PMs. If Richard has been subject to any abuse owing to his disability, or any other type of harassment, I am sorry to hear that and it must stop.

However, I do think we all need to cool off now and proceed to another thread. This one is surely dead now.

PS - The TV dunnit.

Re: TiVo
 

Unless that harassment has nothing to do with said disability. Not everything revolves around a persons disability.

Just because a person is of a certain colour or has a disability doesn't mean that is what the bullying or harrassment is about.

Re: TiVo
 

Due to the fact that most open displays of discrimination are now generally frowned upon by society and there are now laws in place to prevent this; it's very unusual for those that discriminate to openly do so.

They slyly employ the use of subterfuge to try and get their way. In the workplace, for example, a sexist man will not say that a woman is not up to the job because she's a woman, he will simply say that he believes that she is not up to the job.

The courts aren't stupid and fully understand, recognise and take this into account.

Of course, there is always the exception who will send vile comments such as "the disabled are a burden on society and should be gassed". Thankfully, such people are a minority.

---------- Post added at 14:33 ---------- Previous post was at 14:30 ----------

If somebody repeatedly and persistently contacts somebody, despite being asked to stop, I regard that as harassment. I have had to resort to using forum software- for the first time ever- to make it stop. Screenshots have been taken should I need to produce evidence in case the discrimination/harrassment continues in another form (such people will often try to find another avenue to get their kicks).

Re: TiVo
 

Re: TiVo
 

Use the block button and do not take the bait

Also:

Remember to hang your troll by the neck on your car rear view mirror if you have one.

Re: TiVo
 

Thanks Hugh.

---------- Post added at 15:35 ---------- Previous post was at 15:34 ----------

I've followed Dilli's instructions and believe that he is now blocked :)

Re: TiVo
 

Consider all 6 of the PM's sent to which ever mod picks them up.

If I have to banned from the forum for my comments, so be it.

Mods, I don't claim to have been a saint with my comments, but the assertions are far, far removed from the truth.