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-   -   6.7% Price Increase From February! (https://www.cableforum.uk/board/showthread.php?t=33695746)

Roger Roger 19-01-2014 07:40

Re: 6.7% Price Increase From February!
 
I had my letter in december stating a £5.75 price increase on the premiere collection.

I dont have much spare time with work and family and i now find that im watching more netflix than tivo so i decided to ring virgin to downgrade to broadband only and then just use netflix on my PS3.

When i phoned i was told that i couldnt downgrade as i still have 11 months remaining on my contract and that i needed to have phoned them by dec 31st.
Is this correct or should i have until the end of jan to get out of contract due to the price increase. The letter states 30 days, but it is only dated with december.

ultimate 04-02-2014 09:33

Re: 6.7% Price Increase From February!
 
My increased VM bill took effect this month, in order to finance it, good job my VM mobile contract came to an end, I now uses VM Mobiles sim only using my old phone, the next increase will see me cancelling the sim only line, and will move to Ovivo where the monthly charge is £0.

Taf 27-02-2014 14:55

Re: 6.7% Price Increase From February!
 
£1 on line rental, £4.75 on the package, total increase 9.3% :shocked:

Bogof 27-02-2014 14:58

Re: 6.7% Price Increase From February!
 
Quote:

Originally Posted by Roger Roger (Post 35663979)
I had my letter in december stating a £5.75 price increase on the premiere collection.

I dont have much spare time with work and family and i now find that im watching more netflix than tivo so i decided to ring virgin to downgrade to broadband only and then just use netflix on my PS3.

When i phoned i was told that i couldnt downgrade as i still have 11 months remaining on my contract and that i needed to have phoned them by dec 31st.
Is this correct or should i have until the end of jan to get out of contract due to the price increase. The letter states 30 days, but it is only dated with december.

You have 31 days from when YOU RECEIVED the price increase notification. My letter only arrived 2 weeks ago.


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