Re: R36 Firmware Beta Test (was R35)
 

I had the same problem, reboot the superhub and it worked for me :)

Re: R36 Firmware Beta Test (was R35)
 

Nice, Everything is working great including wifi. I do like the email alerts on all three of the Network, Firewall and Parental control logs.

Full advanced menu is:

http://www.thinkbroadband.com/ping/s...19-06-2012.png

http://www.thinkbroadband.com/speedt...1422132420.png

http://www.pingtest.net/result/64890521.png

Re: R36 Firmware Beta Test (was R35)
 

Well got R36 but will have to play with it tonight.

This is my thinkbroadband graph,

The software was loaded just after midnight.

https://www.cableforum.co.uk/images/local/2012/06/8.png

Re: R36 Firmware Beta Test (was R35)
 

Updated overnight and all is solid this morning. Will give the X-box, PS3 and laptops a workout tonight.

Re: R36 Firmware Beta Test (was R35)
 

I can also confirm a improvement in the TBB graph. Have they, really fixed it? *checks pulse*

http://www.thinkbroadband.com/ping/s...45b689899e.png

Re: R36 Firmware Beta Test (was R35)
 

Re: R36 Firmware Beta Test (was R35)
 

Re: R36 Firmware Beta Test (was R35)
 

Is there an option to set your own DNS setting in this firmware?

Re: R36 Firmware Beta Test (was R35)
 

Nope, they are still overlooking it unfortunately. :( it is a gripe I have and there's not many of those now as this firmware is actually pretty well baked this time.

Re: R36 Firmware Beta Test (was R35)
 

https://www.cableforum.co.uk/images/...2012/06/31.png https://www.cableforum.co.uk/images/...2012/06/32.png https://www.cableforum.co.uk/images/...2012/06/33.png https://www.cableforum.co.uk/images/...2012/06/34.png https://www.cableforum.co.uk/images/...2012/06/35.png https://www.cableforum.co.uk/images/...2012/06/36.png https://www.cableforum.co.uk/images/...2012/06/37.png

Re: R36 Firmware Beta Test (was R35)
 

nope. It just shows you have VM love to screw you over. Configuring your own dns servers is a basic router feature but VM want you to use their own dns servers therefore they arent going to give you the feature.

Re: R36 Firmware Beta Test (was R35)
 

You honestly expect a VM router to give you the choice of using a 3rd party DNS.. Next you'll be expecting the ability to route through another ISPs cable....

:rofl: :rofl: :rofl: :rofl: :rofl: :rofl: :rofl: :rofl:

Re: R36 Firmware Beta Test (was R35)
 

Choice of DNS yes.

Re: R36 Firmware Beta Test (was R35)
 

If they did then they're simply giving partial control over to a 3rd party service. I'm not saying it wouldn't be great but I can see why it's not a priority or probably a future option..

Re: R36 Firmware Beta Test (was R35)
 

Don't VM make money from adverts - iirc if you enter a bad url using their DNS instead of a proper 404 it goes to a page of theirs. They won't make it easy for people to let OpenDNs grab that revenue instead.

Re: R36 Firmware Beta Test (was R35)
 

How many i wonder are searching for any little fault so they are able to continue there constant slating of the shub :LOL:

---------- Post added at 09:20 ---------- Previous post was at 08:59 ----------

Its not a priority for me, I want the router to work instead

Re: R36 Firmware Beta Test (was R35)
 

Considering I've had quite a few routers and never seen one without that option I think it must have been deliberately removed from the stock firmware.

Re: R36 Firmware Beta Test (was R35)
 

Makes sense that it is removed.

Cannot do any testing right now as I am at work but really hope the new firmware fixes the shub!

Fast speeds and no drop outs please!!!!

Re: R36 Firmware Beta Test (was R35)
 

It would have been removed as part of the Fixed WAN IP option which is useless for VM network as they don't do residential fixed IP's..

Re: R36 Firmware Beta Test (was R35)
 

Maybe. I don't know and it's probably pointless speculating. It was certainly on the features wish list the VM community board asked people to raise way back in the days of the earlier firmware fixes. I think all that that round of changes produced was a few bug fixes and no additional features. They did bow to pressure for a modem mode later. R36 appears to be a bug fix only release.

IMO so long as modem mode works properly then people have the option to buy their own router with the features they want.

Re: R36 Firmware Beta Test (was R35)
 

:tu:

Re: R36 Firmware Beta Test (was R35)
 

I'd expect that's because it's when the website pages were redesigned, and the SuperHub GUI matches those

Re: R36 Firmware Beta Test (was R35)
 

http://www.pingtest.net/result/64895568.png
http://www.pingtest.net/result/64895704.png
http://www.pingtest.net/result/64895732.png

Re: R36 Firmware Beta Test (was R35)
 

That looks promising

Re: R36 Firmware Beta Test (was R35)
 

Nice. What were your results like before the R36?

Re: R36 Firmware Beta Test (was R35)
 

Here is my graph, you can clearly see when the R36 was installed. Prior to midnight I was on R35.

[img]Download Failed (1)[/img]

Connection is much smoother.

Re: R36 Firmware Beta Test (was R35)
 

Not as good as that!

Will see if I've got any old pingtests saved

---------- Post added at 10:37 ---------- Previous post was at 10:37 ----------

Very nice. :)

Re: R36 Firmware Beta Test (was R35)
 

Here is my TBB Graph since the R36 firmware loaded last night. Im using the Shub in modem mode only. The firmware certainly appears to have improved latency.

http://www.thinkbroadband.com/ping/s...19-06-2012.png

Re: R36 Firmware Beta Test (was R35)
 

Wow, that is pretty significant

Re: R36 Firmware Beta Test (was R35)
 

yeah it appears that the Thinkbroadband graph has never looked better on VM. Will be interesting to see what it looks like in the evening when more people are using their connection.

Re: R36 Firmware Beta Test (was R35)
 

http://www.thinkbroadband.com/ping/s...19-06-2012.png

Another Before-And-After comparison. Average latency is starting to creep up to pre-update levels (for the time of day), but it'll be interesting to see how it looks later today (modem mode).

Re: R36 Firmware Beta Test (was R35)
 

Da*n and blast!
All this is making me want to reconnect my S'Hub just to test this firmware......

Re: R36 Firmware Beta Test (was R35)
 

Mine looks like BT Infinity..

https://www.cableforum.co.uk/images/...2012/06/10.png

Re: R36 Firmware Beta Test (was R35)
 

Interesting. I was on R30 prior to R36. Did that version perform better than R35 on TBB graphs?

Re: R36 Firmware Beta Test (was R35)
 

R35 was never released - that post couldn't have been correct.

Re: R36 Firmware Beta Test (was R35)
 

Unless it was released internally to staff

Re: R36 Firmware Beta Test (was R35)
 

Are the upstream and downstream channels the same as before the R36?
Not got bonded upstream now have you?

Re: R36 Firmware Beta Test (was R35)
 

The firmware shouldn't have changed the config so there should be no change to up/down speed/channels

Re: R36 Firmware Beta Test (was R35)
 

You are incorrect. Look in my sig, who do I work for.

Re: R36 Firmware Beta Test (was R35)
 

Reboot from the GUI is very welcome.
Hopefully won't need to now, but it'll be nice not to have to go downstairs every time it needs a gentle nudge.

Re: R36 Firmware Beta Test (was R35)
 

Some more tests:

http://www.pingtest.net/result/64901799.png
http://www.pingtest.net/result/64901866.png
http://www.pingtest.net/result/64901934.png

Re: R36 Firmware Beta Test (was R35)
 

Nowt wrong with that, and nice to see

Re: R36 Firmware Beta Test (was R35)
 

Sorry to confuse you RB :o: I was replying to HamsterHams post above mine regarding his firewall being off

Re: R36 Firmware Beta Test (was R35)
 

thanks to me and a few others pushing the buffering issues on VM forums ;), some said there was no jitter caused by the device :p

Re: R36 Firmware Beta Test (was R35)
 

Agreed, but that's why I have remote control plugs ..... ;)

Re: R36 Firmware Beta Test (was R35)
 

yeah definitely an improvement with those stupid buffers. mine still sucks although its obvious the SH has stabilized with this firmware, I can max out at ease...

[img]Download Failed (1)[/img]

Re: R36 Firmware Beta Test (was R35)
 

There was something I used to do that seemed to reset it. One of the filter settings I think, I can't remember. Good to have though.

Re: R36 Firmware Beta Test (was R35)
 

No it isn't.

DNS and fixed IPs are not related and are frequently set separately. Almost all routers allow you to set them separately. Windows does too.

---------- Post added at 15:15 ---------- Previous post was at 15:13 ----------

Sweet, another SNAFU then.

Admittedly, credit where it's due, it looks *so far* (as in, it hasn't actually been a full 24 hours or come round to peak time yet) that there's a huge improvement in latency with this new firmware. Which should bring with it big performance improvements across the network once it's rolled out more widely.

Course it's too late for the 2012H1 OFCOM national broadband report but chances are we'll see the benefits in the H2 report.

---------- Post added at 15:19 ---------- Previous post was at 15:15 ----------

Ahem. Not quite ;)

[img]Download Failed (1)[/img]

Re: R36 Firmware Beta Test (was R35)
 

Never said that routers don't allow them to be set separately.. what I meant was that they're normally part of the same module/form in the router firmware and as the VM network DHCPs their IP's (including DNS) they've probably removed the whole form in the firmware that allows a user to set their own and defaulted to purely DHCP...

If you could still telnet then it would be easy to set the DNS but you can't..

:p:

Re: R36 Firmware Beta Test (was R35)
 

one can dream:angel:

Re: R36 Firmware Beta Test (was R35)
 

Qas whats OBSS?

Re: R36 Firmware Beta Test (was R35)
 

Overlapping Basic Service Set..'

Now doesn't that explain everything to you ;)

Re: R36 Firmware Beta Test (was R35)
 

Wish I could test this now... Grr lol

Re: R36 Firmware Beta Test (was R35)
 

Has entrance to the beta closed now?

Re: R36 Firmware Beta Test (was R35)
 

yes > http://community.virginmedia.com/t5/...light/true#M74

---------- Post added at 16:20 ---------- Previous post was at 16:17 ----------

https://www.cableforum.co.uk/images/local/2012/06/5.gif

Re: R36 Firmware Beta Test (was R35)
 

Probably for the best, the amount of homework I'm doing for VM keeps me plenty busy!!

Re: R36 Firmware Beta Test (was R35)
 

So should I change from 145mbps to 300 OBSS (on or off).

What would I get better speed and reliability from?

Re: R36 Firmware Beta Test (was R35)
 

disable OBSS. test 300

Re: R36 Firmware Beta Test (was R35)
 

Yeah, what Kymmy said.

I presume it sets the Superhub back to the old default "selfishly violate wifi standards to benefit our own users to the detriment of customers of other, properly behaved ISPs" mode, aka force 300mbps.

I'm glad they finally admitted they got the whole 5Ghz has better range than 2.4Ghz thing the complete wrong way round...

Re: R36 Firmware Beta Test (was R35)
 

thanks Qas

Re: R36 Firmware Beta Test (was R35)
 

Three more tests from just now:

http://www.pingtest.net/result/64917518.png
http://www.pingtest.net/result/64917602.png
http://www.pingtest.net/result/64917651.png

Re: R36 Firmware Beta Test (was R35)
 

[img]Download Failed (1)[/img]

Supposed to be on 60mbps download :(

Re: R36 Firmware Beta Test (was R35)
 

Before:
http://www.thinkbroadband.com/ping/s...18-06-2012.png

After:
http://www.thinkbroadband.com/ping/s...19-06-2012.png

Speedtest:
https://www.cableforum.co.uk/images/...2012/06/28.png
I have been moved to a new upstream channel so I can't really tell if this new firmware has helped or not or whether I've been moved to a less congested port. :( It's a new channel ID and frequency which I haven't had in the past. Judging by what I'm seeing, I'm not sure if this is worse? or better asthere are more spikes now than before, where before it was constant.

Loving the new GUI though, makes navigation so much easier. And also, it is just me, or is the letter O on the sign out button look like a zero?

Re: R36 Firmware Beta Test (was R35)
 

use speedtest.net and bts speedtest

Re: R36 Firmware Beta Test (was R35)
 

Getting about 25mbps from them. Nowhere near the 60mpbs though.

Is it because it is prime time?

Re: R36 Firmware Beta Test (was R35)
 

https://www.cableforum.co.uk/images/...2012/06/10.png

6pm prime time comes and nothing! I guess this R36 is a godsend

Re: R36 Firmware Beta Test (was R35)
 

Although the firmware has reduced the jitter please remember that no firmware in the world is going to help a congested network. That'll take a major upgrade of your local VM network

Re: R36 Firmware Beta Test (was R35)
 

this...

Re: R36 Firmware Beta Test (was R35)
 

I agree, with some provisos:

If the firmware improves network utilization efficiency and reduces bandwidth wastage, there'll be broad-reaching improvements as a result

If it simply reduces a performance fault without improving efficiency, it could do the opposite, since if everyone's connection suddenly starts performing better, it may cause them to use it more.

Re: R36 Firmware Beta Test (was R35)
 

Hub must have updated overnight only noticed it this morning when I actually had a wireless connection on my phone upstairs for the first time in months :D

Not too sure on the new GUI but thats probably just because I'm not familiar with it yet (every other router, hub, ap etc I've ever dealt with has the traditional left side menu)

My wireless signal strength has increased by an average 9db according to inSSIDer (A major improvement!) No dead spots around the house or garden now

After reconfiguring for 300Mbps (had defaulted back to 144) Wireless speeds were lower than previous firmware and adaptor stuck at 65Mbps and sitting 6ft from hub only gave me 48Mb on a 100Mb connection. After reading a few posts on the trial forum and some trial and error, it turns out it was OBSS killing my connection. Turned it off, wireless connection speed has increased to 135Mbps and I'm actually hitting 97-101Mb wireless download on my 100mb connection and 9.7Mb wireless upload. I'm actually impressed! :D

Jitter has dropped from an average 6.92ms to an average 2.74ms but no real change to latency - 12.88ms average from 15.2ms average and no change to routing.

No change to downstream power levels and snr:

Power Level (dBmV) 1.3 dBmV 2.4 dBmV 2.3 dBmV 1.8 dBmV
RxMER (dB) 41.9 dB 42.6 dB 42.5 dB 42.5 dB

No change to upstream:

Power Level (dBmV) 44.8 dBmV

If it stays like this then I'll be quite a happy bunny. Only down side for me up to now is that there's still no option for custom DNS servers or Dyndns settings :cry:

Going to throw some heavy duty use - File transfers, Multi thread downloads and HD Media streaming at it tonight to see if I can make it roll over as easily as the R30.

Cheers

Phil

Re: R36 Firmware Beta Test (was R35)
 

OMG

Just done a speedtest using my wireless card to my shub set at 300 meg

https://www.cableforum.co.uk/images/...2012/06/27.png

I have had no dropped connections and no reboots

I am liking this very much :)

Re: R36 Firmware Beta Test (was R35)
 

I think OBSS bit is something to do with the 20Mhz/40Mhz detection.

I think if you enable OBSS it forces 40Mhz in 2.4GHz no matter what other routers are around

Although happy to be corrected if I'm talking nonsense

Re: R36 Firmware Beta Test (was R35)
 

Woke up, did a speed test getting 0.5mbps. Looks like a restart is already needed.

Re: R36 Firmware Beta Test (was R35)
 

I have the opposite still fine and dandy with no restart.

https://www.cableforum.co.uk/images/...2012/06/25.png

Re: R36 Firmware Beta Test (was R35)
 

What router settings do you use?

Also do you think that is a router fault, and not a line fault?

Re: R36 Firmware Beta Test (was R35)
 

I left all the settings at standard except to change to 300meg after the download the other night. I cannot tell if you have a line fault that would be best done by a tech. Has there been many reports of needing to reboot on the beta forums ?

Re: R36 Firmware Beta Test (was R35)
 

I've just asked this over on VM in the beta forum..

Could VM push for wifihotspots for VM customers using one of the guest networks?

with a cap of course so people can't kill a connection. and then the hotspot band itself is up to the owner of the SH. ????

Re: R36 Firmware Beta Test (was R35)
 

You won't get an answer - that's a product change, nothing to do with the R36 release

Re: R36 Firmware Beta Test (was R35)
 

ok fair enough but it is partly firmware related :o:

seriously though it needs to be put high up on the list. BTs dominance in the area is silly. if properly implemented it'll surely just aid revenue for you with more customers looking to sign up with the added incentive?

Re: R36 Firmware Beta Test (was R35)
 

That in effect is what BT routers do but it would be a major firmware change. The "public" section needs to be tunnelled to the ISP so that the guest device can have a different IP so safeguarding you from any mischief the guest indulges in such as downloading kiddy fiddler pictures etc. etc. etc.

It won't happen anyway - last I heard of VM wide area WiFi there was some suggestion of putting hotspots on cabinets although how that could be achieved I really can't see as anything inside the cab would be screened and external would need planning permission and be subject to vandalism.

Re: R36 Firmware Beta Test (was R35)
 

spot on Kwik...

Re: R36 Firmware Beta Test (was R35)
 

Damnit, seeing those TBB graphs made me want to plug my superhub back in... i was curious but as expected it's been deactivated on my account :(

Re: R36 Firmware Beta Test (was R35)
 

Not really a major change, the Superhub already supports separate guest networking as well as transparent (and not so transparent) tunnelling (though only presently implemented on the Business version)

That said BT's FON/Openzone on their Home Hubs is frequently broken and unusable.

As I mentioned elsewhere though, VM are using Alcatel-Lucent gear for their public (i.e. London underground) networks and not any crappy Netgear or Cisco junk.

Re: R36 Firmware Beta Test (was R35)
 

Can I make a request to someone from the beta test group please?

I use a none default subnet for my local network. This is 172.20.60.64/26. (Shub 172.20.60.65 mask 255.255.255.192)

When set like this the R30 has problems getting a WAN side IP address. All status indications are correct but no IP address is obtained.
At the moment I have to bounce it until it finally gets one (usually 10+ times).

Thanks,

Ian

Re: R36 Firmware Beta Test (was R35)
 

My connection seems far more stable tonight then it did last night and this morning.

Let's hope it stays like this.

Re: R36 Firmware Beta Test (was R35)
 

Should have signed up for the beta... Oh well, I do have some questions for those that are using.

1. How fast is it over 2.4ghz @ 300mbps? I am looking for two more people to post a result, as I see Srius has already posted his.
2. Does it lock up @ 300mbps?
3. How is the lag in gaming for PS3 and Xbox?
4. Has jitter REALLY been fixed?
5. Any ETA on final if there are no bugs found?

Re: R36 Firmware Beta Test (was R35)
 

1. people are posting good results with OBSS disabled

2. there are reboots being reported but no cause yet found, it doesnt "lock up" just reboots itself

3. xbox issues fixed, possible new ps3 bug though, not too sure yet

4. the buffering issue is fixed, jitter in general still exists, VM have no control over the english dictionary, jitter will always exist :D

5. there are lots of bugs to be rectified, id say another month or 2 realistically, unless VM go and release it while its still buggy

Re: R36 Firmware Beta Test (was R35)
 

1) 100meg wifi results in beta forum

2) no but disable OBSS

3) improved. local network has a bearing here.

4) yes but im always after perfection so not fully :p:

5) Mark mentioned a week trial i think. bugs/problems have been found so no i suspect we'll see another round of testing.

Re: R36 Firmware Beta Test (was R35)
 

Many thanks!

Re: R36 Firmware Beta Test (was R35)
 

Again.
Once it's released don't expect another firmware for a while unless there is a real showstopper in it which they can't ignore.

Re: R36 Firmware Beta Test (was R35)
 

Good idea, especially if they go in with FON, like BT did. Then I could get rid of my crappy Fonera SIMPL router.

Re: R36 Firmware Beta Test (was R35)
 

theres no "show stoppers" and from the way mark wilkin posts in the beta forum responding to bug reports it would seem they are looking for major show stoppers to stop them releasing this one asap and I suspect as with last firmwares there maybe a "fix" that doesnt get beta tested and pushed straight out

Ive made it quite clear on the beta forum that the release needs to be 100% stable at the very least not to tarnish VMs reputation any more

Re: R36 Firmware Beta Test (was R35)
 

That's a first then - when I participated in the first beta testing round there was absolutely no feedback at all from VM on anything.

Re: R36 Firmware Beta Test (was R35)
 

The update hasn't made that much difference to me, and the only noticeable issue I have is a 'stall' when, in router mode, I click links. Sometimes I can get a delay of up to 5 seconds before anything happens. This does not occur in modem mode (which I am back to using as it soon gets irritating).

Minimum pings are 10ms less in router mode, but otherwise no real difference.

Re: R36 Firmware Beta Test (was R35)
 

Make sure you report that in the Virgin beta forums. I don't want a firmware that fails to work on clickable links.

Re: R36 Firmware Beta Test (was R35)
 

I did, and somebody else also replied with the same issue. I've not seen any other mentions of it though, so perhaps there is something particular to my/our setup that is causing this.

Re: R36 Firmware Beta Test (was R35)
 

Are you running the default DNS or alternative via windows adapter properties?

Re: R36 Firmware Beta Test (was R35)
 

Does anyone know when the 2 year old Virginmedia Superhub will come out of beta?:D

Re: R36 Firmware Beta Test (was R35)
 

i also get this, but ive not got access to the beta forum, ive just got a email from mark wilkin saying this

We've been attempting to upgrade your Super Hub to the R36 beta firmware over the past few days, but so far we've been unable to do this for some unknown reason

but i got the update right after 12am Monday night, so not sure what's going on

is this why ive not been given access to the beta forum

Re: R36 Firmware Beta Test (was R35)
 

After the early positive change to my TBB monitor it's gone back to pretty much how it was before getting the new firmware.