Re: Speed doubling?
 

I hear what your saying BUT surely people will be a lot less grouchy at the thought of other users being selected for a trial rather than because VM seemingly like them more'.

Re: Speed doubling?
 

As far as I know when a customer signs up to a tickle their min contract term is refreshed. Thats what VM get out of it mainly I guess.

So I agree sending it to new customers would be dumb, I also agree tho its likely location based as well.

Re: Speed doubling?
 

Previous evidence indicates otherwise.....

Re: Speed doubling?
 

it better not be cause i dnt wanta new contract, and it be breakinga lot of laws since i havent had anything to sign or agree to liek phoning up and aksing ot upgrade i am agreeing to that ther eneed to be a warning that you b on new contract.

also the email suggest you will be upgrade regardless if you want it or not so i better not be ona new contract

Re: Speed doubling?
 

I don't think that's the case (not for the tickle I received at least - £6 of phone add ons).

I don't think they could get away with a 12 month contract for a sachet of hot chocolate.

Re: Speed doubling?
 

As there seems to be train of thought on here that the doubling offer is location based - why don't we have a look and see - I recieved a large envelope re the doubling (I'm on 10Mb/sec) and I am in the G71 Uddingston Area. Where is everyone else that received a letter?

Re: Speed doubling?
 

I have received no tickle at all yet, and I live in an area that is not over subscribed and has 100meg available already. I have been with VM since the best on offer around here was 512K ADSL as cable here was still analogue at the time.

I suggest you check out your forum history and ensure all comments you have made over the years are likely to encourage VM to 'like' you. If not, delete all critical comments and replace them with more likable posts. It can't hurt to grease the wheels a bit.

Re: Speed doubling?
 

Hi folks I'm a newby around here and just want to say hello!!!

Please excuse me for a while as I have a little tidying up to do now.

Re: Speed doubling?
 

my headend is uddingston well castlecary but iddingston is the main headend it links to

Re: Speed doubling?
 

I know why i wasn't sent this tickle, 100MB isn't even available in my area yet :(

Re: Speed doubling?
 

Agreed, I think VM are only sending out speed doubling tickles out to areas which have 100mb available.

Re: Speed doubling?
 

Well 100MB has been available in my area for 6 months and i have not had a email or letter yet.

Re: Speed doubling?
 

I dont think just because your in an area with 100mb means your definitely gonna get a double speed tickle. But those who have got the tickle are likely to be the ones who are in a 100mb area.

Re: Speed doubling?
 

You go through Castlecary hubsite?

Class. They haven't even got the 10:1 upstream ratio and the 1Mb, 2Mb, 5Mb upstreams available in your area and aren't scheduled to do so until February 2012 let alone 100Mb and send you something offering you 100Mb for free.

Morons.

Re: Speed doubling?
 

Who are you talking to ?

https://www.cableforum.co.uk/images/...2011/12/52.png

Re: Speed doubling?
 

Oddly enough the guy who I quoted.

Re: Speed doubling?
 

yeah i kinda thought that myself ;) hence the post about the email because i thought surely they wouldnt send sometihng as a offer when i cant get it ;) oddly the site for checking postcode says it will be available by june

Re: Speed doubling?
 

Yeah they reckon March for me and haven't done the upstream upgrades, due August, then October, then November, then on the official PDF December, yet.

Re: Speed doubling?
 

So you got the email/letter or is that without email/letter ?

Re: Speed doubling?
 

I've not had any letter.

Re: Speed doubling?
 

So you are saying people without the email/letter will still get the upgrade ?

Re: Speed doubling?
 

Eventually.

Re: Speed doubling?
 

So it will take a while. Could some people still be waiting into 2013 ?

Re: Speed doubling?
 

He's not a psychic. Too many variables HD Boy, its coming in the future, that is all there is to it.

Re: Speed doubling?
 

Sorry have not looked through the entire thread yet but am i missing something?
It's official says one post? Is there a link to an official Virgin Media press release stating that all customer currently on 50mb will be upgraded to 100mb.
I'm currently on 50mb and my area has been upgraded to 100mb but i have not heard anything about an upgrade.
If someone can point my in the direction of this press release then great, if not then it's not really official.

Re: Speed doubling?
 

Only thing that has been communicated is the tickle for the notified customers

Re: Speed doubling?
 

Wonderful so i'm still paying £37.50 for 50mb even though new customers get 100mb for £35 after their offer of £25 has ended and i don't get a tickle either, so no upgrade for the loyal customers who have been with Virgin from the start

Re: Speed doubling?
 

New customers arent getting the upgrade afaik, only customers who are getting it is something like a loyalty bonus. Everyone will be getting it as a rolled out upgradd by area next year. The info is official from a reliable source but hasnt been made public by vm yet

Re: Speed doubling?
 

Calm down dear!

All customers will be upgraded in time, these things need to be staggered and monitored to be sure it won't have a massively detrimental effect on the network as a whole.

Re: Speed doubling?
 

You probably aren't paying that much for the broadband.

Check your My VM.

Your package
Bundle charges

Talk International
Talk Unlimited
Talk Mobile
Call Displ
Free Voicemail
T V Size: X L
1 Additional V Box
V HD Monthly Fee
V+ HD Monthly Fee
XXL 50Mb Broadband Phone,
TV & Broadband Saving

Bundle charges total £53.11

Re: Speed doubling?
 

£53.11 for all of that is brilliant.

Re: Speed doubling?
 

Standard VIP50 deal.

Re: Speed doubling?
 

Wow i think i'm being ripped off then,
i will post mine once virgin have finished doing yet more maintenance on the billing site

---------- Post added at 15:25 ---------- Previous post was at 15:21 ----------

Bundle charges
Virgin Media 24seven
TV Size: X L
1 Additional V Box
XXL 50Mb Broadband
Talk Unlimited
Bundle charges total
£60.56
Promotional offer(s)
Talk Unlimited Discount Which Ends 16-DEC-11
Promotional offer(s)
CR £0.81
Phone line rental
Line Rental
Phone line rental total
£13.90
Your package total
£73.65

Re: Speed doubling?
 

Well plus the Sky Premiums which seem to be have been left out for some reason lol

Re: Speed doubling?
 

They're tacked on as extras rather than in the base bundle. I did forget line rental though.

Phone line rental
Telephone Line Rental
Phone line rental total £13.90

Premium TV channels
Skymovie 2,SkyMovie 1,Sports 1, Sports 2 SkypremHD
Bundle charges total £ 36.50
Your package total £103.51

Re: Speed doubling?
 

Good grief £100 per month... And here's me feeling hard done by paying £32 lol

Re: Speed doubling?
 

Well i got a tickle but dont apply to.me as already have it, nice one vm lol

Re: Speed doubling?
 

I got this letter. I'm only on L (10Mb) at the moment.
I've been with Virgin since dial-up on NTL. Had to buy the first cable modem when they first started cable.
Anyway, I checked my postcode and I have to wait for my speed increase between Feb to June. Nice to be specific.
But then my postcode has 8 houses in the street and I know that at least 1 has no broadband, 4 have Sky and the other 2 would not exactly be heavy broadband users even if they were on VM. So I guess I was an easy target.

Re: Speed doubling?
 

I doubt the letters are that address specific

Re: Speed doubling?
 

I need a higher salary in the job for that! With a minimum wage - no chance!

Re: Speed doubling?
 

mines £123 :D lol

hopefully if I read correctly, it will drop slightly when everyone is upgraded from 50 to 100mbit

but then knowing me I will take the 200Mbit so it will shoot back up.

wondering if I can get it down to though by swapping 1 of my V+ boxes for a TiVo.
As TiVo is only £3 a month but isnt the monthly charge for V+ higher?
Other V+ was a free move when I took first TiVo box.

but might be able to save on the other V+ can anybody confirm?

Thanks.

Re: Speed doubling?
 

If you are on TV XL (which you say you are) then the cost of TiVo is usually more than for the V+ i.e £3 TiVo fee per month per box on top of any multiroom fee vs £0 a month per box for the V+

Only variation on this is if you are on an old version of the VIP bundles where V+ is £10 a month on top of the mulitroom fee. But anyone with a TiVo and VIP should have had all the V+ boxes and the bundle moved to the current pricing structure

Re: Speed doubling?
 

Any news is this bandwidth increase will be extended to Virginmedia business customers?

Re: Speed doubling?
 

It isn't a bandwidth increase it's a speed increase. VM marketing will be pleased that you have confused the two though. Whether or not you get any speed increase will depend on whether or not VM think giving you one would offer them a competetive advantage.

In fact I suspect the speed increases will coincide with the upgrades to 8 channel downstreams for a 200Mbps rollout and a move to a more draconian traffic management policy.

It isn't clear to me whether or not an 8 channel node will serve the same number of modems as a current 4 channel node or if two 4 channel nodes will be somehow combined and there will be less nodes overall. If moving to 8 channels leads to a doubling in bandwidth as well as supporting higher headline speeds it will be very welcome and might even mean that I'd have some chance of actually seeing the increased speed (although as will no doubt be mentioned I'd need to get my Superhub reactivated and as will also be mentioned put up with the increased latency and jitter that will cause). Perhaps I'll be lucky and Infinity will arrive first so I won't need to choose.

Re: Speed doubling?
 

I had a Superhub installed yesterday (upgraded from 50 to 100) and although it's early days I can't really see any difference on my TBB Ping monitor graph between the Superhub in modem mode and the old VMNG300.

Re: Speed doubling?
 

TBH I'm not surprised but there are several people here who reckon there is a difference.

Re: Speed doubling?
 

Can't be too long before people start seeing something like this.

https://www.cableforum.co.uk/images/...012/01/100.png

[img]Download Failed (1)[/img]

Re: Speed doubling?
 

Three upstream channels?

Re: Speed doubling?
 

Hi,

So does anyone know when the speed will be doubling ie 50Mb to 100Mb as I am thinking of downgrading to 50Mb, due to not using 100Mb I am not a downloader, but do play games online which I think 50Mb should be just as good as 100Mb at.

Re: Speed doubling?
 

presume thats from comcast?

some noticeable differences:
- higher d/s frequencies
- symbol rate is 5.360537 whereas ours is 6.952
- interleave depth is I=32 J=4, whereas ours is I=12 J=17
- 64qam upstreams
- not to mention the fact they have 3 upstreams

oh and why do they have a DOCSIS1.0 16qam, a DOCSIS2.0 16qam and a DOCSIS2.0 64qam upstreams? seems strsnge to have a load of different upstream channels bonded

and also, why do you say "Can't be too long before people start seeing something like this." - do you have some information to tell us??

Re: Speed doubling?
 

Yes it's Comcast and nothing I haven't already, upstream bonding is coming pretty soon, once upstream line cards compatible are in place, and >4 downstreams is already showing its face.

Re: Speed doubling?
 

I'd be happy if they just installed the bloody upload/100mb upgrades in Stav.

Re: Speed doubling?
 

Ditto for Mortlake, oh well, they're too busy doing other sites early to bother with my overdue one.

Re: Speed doubling?
 

ignition, your the daddy on all this so why the hell are you not upgraded? VM have their own plans as you say but with all the knowledge you've got which is probably down to you being out and about here there and everywhere surely you could pull strings?

Re: Speed doubling?
 

That would assume he worked for VM......

Re: Speed doubling?
 

Two and a half

Re: Speed doubling?
 

The other one is for non-DOCSIS 2 CPE, probably older EMTAs.

Another thing they do is to use mixed mode channels, so a DOCSIS 1.1 modem will burst onto the channel at 16QAM, symbol rate 2.56Msym/s while a DOCSIS 2 or higher modem bursts at 64QAM, symbol rate 5.12Msym/s. The CMTS splits the modems between those that registered in each mode and changes the upstream type dynamically for their transmit periods.

---------- Post added at 21:03 ---------- Previous post was at 20:46 ----------

Even if I worked for VM it would be in an engineering role and string pulling would be limited to discrete enquiries as to how things are going.

I should be upgraded but it was cocked up so it's late, it was taking ages anyway as VM had 3 months of work to do in this area and didn't start it until August, completing it in October if I remember.

Re: Speed doubling?
 

So if you just wait is 10Mb going to 20Mb or 30Mb?

(btw I didn't understand the previous post at all)

Re: Speed doubling?
 

get a SuperHub and you'll get more bandwidth when the upgrades come into action

Re: Speed doubling?
 

more bandwidth yes, throughput maybe

Re: Speed doubling?
 

Y'know, you've got me so distraught with the state of VM's network and their incompetancies that I sometimes forget there are other cable operators out there that actually have sensible and intelligent deployments...

P.S. So you say the actual physical upstream uplift upgrades have been completed in your area then. Any signs of it showing up on your modem? (I think I've mentioned I had a 3x.x Mhz upstream running for a few hours a month or two ago but nothing since)

Re: Speed doubling?
 

No. Was scheduled for December but I was told hopefully November, then was definitely December, then January, now February.

Re: Speed doubling?
 

I wonder what the chances are of them rolling out the speed doubling within "first quarter 2012" then... :P

Re: Speed doubling?
 

same as 100mb rool out everywhere at once was little to none, they will jsut asy oh we upgrading all 50mb to 100mbit and it will take x number of months

Re: Speed doubling?
 

I have my date for that, it's been pushed back too, won't be first quarter.

Re: Speed doubling?
 

Are you able to answer if they adding new channels for the bonding or they just bonding existing ones. As my area has 2 channels both high utilised, with me already on the lowest one I cant see what bonding them both will do for me, but I would genuinly look forward to a new empty channel been added to bond with my existing one.

---------- Post added at 14:47 ---------- Previous post was at 14:46 ----------

I was told march 2012 back in late nov.

Re: Speed doubling?
 

Until it is posted on the Virgin Media website do not believe anything you have been told by anyone plus without a doubt the will be a rollout schedule as per the 100Mb rollout.

Re: Speed doubling?
 

Is there actually any official announcement from Vm there self?

Re: Speed doubling?
 

That isnt my area. I expect mine will be much later considering they not even done a 5th downstream channel yet and it cant even come close to handling 100meg never mind 200.

Re: Speed doubling?
 

I mean any area not just yours, I expect it will be over about 18 months as with the 100Mb rollout if not longer.

Re: Speed doubling?
 

yes I meant that as a starting date. Obviously it may not happen that way I am just reporting what an insider told me for an area in leics.

Re: Speed doubling?
 

I expect Iggi will have a better idea than most.;)

Re: Speed doubling?
 

No it'll be quicker than that, the upgrades are basically capacity upgrades per previous uplifts rather than the big time line card and hardware swaps that were done for the 100Mb and the several months of nut scratching done on the upstream uplift.

Re: Speed doubling?
 

Nice to know.

Re: Speed doubling?
 

The BSRs are already using TX32 cards, and have since release, with RX48 cards being added for upstream bonding.

Likewise on the 10k the line cards are being swapped out to accommodate additional downstreams for 100Mb and upstream bonding.

Between those the network will have the right kit for the uplift, just might need some more of it.

Re: Speed doubling?
 

We do see the upgrades taking place as the uptimes kind of give it away but good information for everyone.

Re: Speed doubling?
 

Can anyone give some advice? Currently on XL (20MB) on virgin, we don't have superhub, but I'm thinking about upgrading to 50m or 100mb. I'm guessing either way I'll have to pay £30 for activation/superhub. But say if I upgrade to 50mb, in 2012 will I be upgraded to 100mb (already available in my area)?

If not I'm considering upgrading to 100mb as I could do with the extra speed.

Thanks!!

Re: Speed doubling?
 

you will be upgraded from 50 to 100 but they havent set a date for it yet and it will more than likely be a rolling upgrade by area throughout the year rather than everyone being upgraded on a particular date

Virgin Media to double Broadband speed
 

Apologies if I have missed this somewhere but I did search and couldn't find anything specific!

BBC News - Virgin Media To Double Broadband Speed

Virgin Media - Speed Boost

re: Virgin Media to Double Broadband Speed
 

Cue many discussion threads asking when my area's getting the uplift, moaning that my area's not got the uplift, obsessive posting of speed test graphs ... Happy days are here again. :erm: :D

re: Virgin Media to Double Broadband Speed
 

This is good news, however I think it is going to frustrate a lot of people that is going to take until mid 2013 to roll-out. People will be paying the same while others are getting faster speeds, I know they usually roll out in stages but 1.5 years is a long time.

Hopefully my area will be one of the first as we were in the first group to get 100mb.

re: Virgin Media to Double Broadband Speed
 

From the VM Press Release: http://mediacentre.virginmedia.com/S...eeds-2322.aspx

Re: Speed doubling?
 

VM announce the upgrades:

http://mediacentre.virginmedia.com/S...eeds-2322.aspx

Virgin Media boosts Britain's broadband speeds

11 Jan 2012


•Over four million households will have speeds doubled
•Next-generation speeds to catapult UK up international rankings
•120Mb to become fastest broadband speed in the country
•Government welcomes broadband boost

Virgin Media (NASDAQ: VMED; LSE: VMED) has today announced it is doubling the speeds of over four million of its broadband customers and will be boosting its top speed to 120Mb, strengthening the company’s position as the fastest broadband provider in the UK1. This ambitious initiative will help meet the growing demand for next generation broadband and marks a step change in the UK’s digital development.

With the mass roll-out starting in February 2012, the upgrade programme will continue over 18 months and is expected to be complete by mid 2013. Subscribers to Virgin Media’s current 10Mb, 20Mb, 30Mb and 50Mb services will see their speeds at least doubled, with 100Mb customers seeing a significant increase to 120Mb. These speeds will ensure customers get high quality access to the huge growth in new online services.

The widespread availability of superfast broadband supports the Government’s ambitions of ensuring that consumers have access to the best broadband services in Europe by 2015. Virgin Media’s upgrade programme forms part of its on-going commitment to delivering the fastest broadband speeds in the UK and will catapult Britain into the world’s broadband premier league.

Virgin Media chief executive officer, Neil Berkett, said: “The burgeoning market for better connectivity has given us an opportunity to transform the digital experience of millions of our customers and to bring about a massive step change in the number of UK consumers who have access to exciting, next generation services. Virgin Media has a track record of leading Britain’s digital development and this major initiative will meet the growing demand for faster broadband as well as provide significantly more value to our customers.

"The internet has become an integral part of our social, work and family lives, so we think our customers are going to love this. As people are increasingly doing more online, and getting connected to the internet with lots of different devices, having a fast, reliable broadband service should not be a luxury. We want to make sure that consumers have access to the best value broadband service and that means a superfast connection.”

Prime Minister David Cameron said: "I welcome this announcement from Virgin Media; it will provide a great boost for the economy and change the way many households, consumers and businesses use the internet. Rolling out superfast broadband across the country is a critical part of our plan to upgrade the UK’s infrastructure and build a new and smarter economy."

Secretary of State for Culture, Olympics, Media and Sport, Jeremy Hunt, said: “Faster broadband speeds are great for customers and great for business, which is why our policy is to deliver superfast broadband to 90% of the country by 2015. Virgin Media’s plans to double broadband speeds are really exciting and we applaud their ambition.”

120Mb broadband will allow users to download an entire music album in as little as 4.4 seconds and a High Definition movie in around 5 minutes; but the service will truly come into its own when several people are connected to the internet at home at the same time. Faster broadband gives users greater bandwidth to cope with the demands of increasing numbers of internet connected devices.



Notes to Editors:


Virgin Media’s 100Mb service is, and its 120Mb service is soon to be, the UK’s fastest widely available broadband.

The speed upgrades will mean the following changes:


•10Mb increased to 20Mb
•20Mb and 30Mb increased to 60Mb
•50Mb increased to 100Mb
•100Mb increased to 120Mb
•Upstream speeds and traffic management fair usage amounts will be increased in proportion to the increase in downstream speed.

The modems provided as part of the upgrade programme are enhanced and capable of receiving speeds of up to 400Mb.

Virgin Media leads the market in delivering the speeds that customers expect and publishes its performance monthly at http://shop.virginmedia.com/broadban...d-matters.html. In November 2011, Virgin Media 10Mb customers received an average of 9.55Mb. In the same period, Virgin Media’s 30Mb customers received an average of 30.1Mb. By contrast, the average speed of ‘up to 20Mb’ and ‘up to 24Mb’ speeds from BT, Sky and TalkTalk is between 7Mb and 9Mb and is typically between 7Mb and 8Mb (source: Ofcom, 2011).

Re: Speed doubling?
 

http://www.bbc.co.uk/news/technology-16491614

Virgin Media's upgrade will mean customers currently signed up for 10Mbps will be boosted to 20Mbps, while users on 20Mbps and 30Mbps packages will both be upped to 60Mbps.

Those on 50Mbps will be increased to 100Mbps. Customers already on the top 100Mbps tariff will be raised to 120Mbps - the fastest speed Virgin Media is currently able to provide.

re: Virgin Media to Double Broadband Speed
 

Thank you Virgin.Now just be sit back and wait, my speed will increase eventually, i know it will take some time to complete this upgrade.

Re: Speed doubling?
 

I have a 10mb speed just now, could I upgrade to 30mb in the next few days and still get the 60mb speed?
will I need a new modem?, will it be free if I upgrade?
The bbc website says upgrades will be free but what about now?

re: Virgin Media to Double Broadband Speed
 

And my attitude is when it happens it happens and l will be quite happy when it does but before then l am pretty content with my broadband as it stands.

Re: Speed doubling?
 

...you will need a new modem, but the upgrade isn't available yet and will be rolled out gradually area-by-area. VM will announce when it comes to your area so keep checking their site (or here) for details.

The new higher speeds will be free, but I'd imagine VM will relieve you off a "activation" fee for the new modem, around £30.

Re: Speed doubling?
 

you could upgrade to 30mb and get the free upgrade to 60mb, nbut i think you need to pay for hte modem since your getting a ugprade in package not free speed boost

re: Virgin Media to Double Broadband Speed
 

I obviously didn't search very well, looks like this thread ties in with today's announcement. :dunce:

Still I have to say I am always happy to receive a free upgrade, perhaps by doubling my speed etc. to 60MB I will actually get closer to the 30MB I currently pay for during peak times... :D

Re: Speed doubling?
 

Sorry, misread your post. Yes you can upgrade to 30mb now and get 60mb in the future. The new modem will be free. Details here:

http://shop.virginmedia.com/existing...broadband.html

re: Virgin Media to Double Broadband Speed
 

Some of these increases are substantial. Given that with the cable technology that doesn't see speeds reduce based on distance from exchange, it's likely that the majority of users will get quite close to these new levels. On that basis we could be at a point where the customer's own hardware starts to become the limiting factor for connectivity and data transfer, rather than their internet connection. For example those with "g" standard wireless in their laptops will max out below the 60Mb speed. Many computers, and indeed network switches and routers only offer 10/100 wired speeds which would equal that 100Mb speed. I think the message is that we need to future proof any new IT purchases we may be making for home, or business, to be able to take advantage of expected future improvements in our networks.

To me the real attrraction of these connection speeds is we are closer to making real use of cloud services avoiding a twiddling of thumbs whilst we wait for our data to arrive whilst we also make use of "pay as you go" type online software giving a home user access to good current apps rather than reliant on outdated software that they can't afford to upgrade.

Re: Speed doubling?
 

rolled out gradually area by area...

So that could well mean for Belfast that I will have double speed in the 18th month.

Re: Virgin Media to Double Broadband Speed
 

thread's merged ;)

Re: Virgin Media to Double Broadband Speed
 

That is also my attitude.

Re: Virgin Media to Double Broadband Speed
 

Can't see many users staying on the 100mb tier when it goes up to 120mb, unless they can offer something extra like 20mb upload.

Re: Virgin Media to double Broadband speed
 

Excellent news

As has been said above Q the following

Constant speed tests results to prove your complaint of the day.

The "I am going to cancel and move to Sky" threats if it is not completed YESTERDAY.

The why has that area been done before mine.

The why don't they Fix "insert your latest complaint of the day" first.

I want a reduction to my cost now because i don't have the new speed and they do.

I am already on 100 meg so a speed increase of 20 meg is something i will not be losing sleep over as far as time scales are concerned. The reduction is cost for 100 meg users is more of a benefit to me :)

Re: Virgin Media to Double Broadband Speed
 

There is more to internet connectivity than raw speed. They are going to make an utter mess of their network with this. I pity anyone who hangs around long enough to endure it.

Re: Virgin Media to Double Broadband Speed
 

Wow

You have been a member since 2009 and this is your first post :shocked:

Glad you have fixed your keyboard :LOL:

Re: Virgin Media to Double Broadband Speed
 

http://www.bbc.co.uk/news/technology-16491614

"The company said bandwidth usage limits will also be doubled to accommodate the increased speed."

I wonder what it will be.