Re: R30 - Superhub R29 is no more....
 

That's what she said.

Re: R30 - Superhub R29 is no more....
 

Re: R30 - Superhub R29 is no more....
 

I still have an issue with my superhub so thought I would post in here. About once a month wireless clients cannot be assigned an IP address. They detect network and go to "connecting" and "assigning IP address" but never get given one. The only fix is to reboot. I also have been having to run at 2.4ghz and 145mbps for stability, and since running like that I do not have as many issues at all, just the above one occasionally.

Anybody else get the above? I haven't checked to see if I have been assigned R30 yet. I am kind of reluctant to put it to modem mode and then spend another £70-100 on a decent wireless router with integrated gigabit switch.

Re: R30 - Superhub R29 is no more....
 

That particular problem was probably caused by the memory leak in the WiFi driver which is fixed in R30.

Did others get it? Well apart from Masque, maybe a couple of other posters, and the mods here just about anybody using WiFi probably did. I certainly did when I had a Superhub and so does my son on his.

Re: R30 - Superhub R29 is no more....
 

Well, I'm reading in a number of places that there are a large number of people who's "upgraded" superhub's are refusing to sync to the network, requiring an engineer visit, as a result of the upgrade. Is there any truth in that?

Also, Im still on R26, I assume R30 is an area-by-area push out?

Re: R30 - Superhub R29 is no more....
 

Same here, R26. Is this being rolled out to all superhubs??

Re: R30 - Superhub R29 is no more....
 

If that happens I am not going to be happy with booking time off work for an engineer visit. I will check my superhub tonight.

Re: R30 - Superhub R29 is no more....
 

If there is it would explain VM's reluctance to issue an interim release incorporating the modem mode extension a the only change months back when they could have quite easily done so.

Re: R30 - Superhub R29 is no more....
 

A pinhole reset should sort out any that happens to.

Re: R30 - Superhub R29 is no more....
 

It's being made available area by area, when you reboot your modem you're there.

Re: R30 - Superhub R29 is no more....
 

Blimey, even an upgrade - that has been delayed for months, apparently to make sure it fixes all known problems - can break it. :rolleyes: "super" is really not the word they should have put before "hub".

Re: R30 - Superhub R29 is no more....
 

And how long will that take to do it area by area.

Re: R30 - Superhub R29 is no more....
 

Not very, probably about done already.

Re: R30 - Superhub R29 is no more....
 

Hardly 'broken' if it just requires a hard reset :erm:
Second day of r30 , the wireless improvement is VAST , not had any other problems , modem mode works fine , a few more tweeks and they can put super duper before "hub" if they please ;)

Re: R30 - Superhub R29 is no more....
 

upgrade arrives + device no longer works = broken. Requires a hard reset = broken.

Re: R30 - Superhub R29 is no more....
 

Yeah I'm not sure how you expect your average consumer to psychically know when and how to hard reset their modem after an invisible remote upgrade. Especially when they can't look up the information as they have no internet connection.

Re: R30 - Superhub R29 is no more....
 

Even if they had one they'd need to find the correct info on the VM website.

I suspect most of VM's customer base wouldn't have a clue that you could hard reset anything let alone that it might fix their Superhub which had mysteriously stopped working for no apparent reason at all - only a small percentage of users will have any idea that they will be getting a new firmware which will hopefully stop their hub going up and down like a whores draws.

Re: R30 - Superhub R29 is no more....
 

If I had to tell my customers when they phoned up "You have to hard reset your server because I just upgraded without your knowledge" I'd be out of a job pretty quick.

To be honest if my servers went up and down like a whores draws to begin with I'd be out of a job pretty quick ;)

Re: R30 - Superhub R29 is no more....
 

No sign of Masque today. Maybe he's too busy explaining why their previously flawless Superhub has stopped working to all those folks calling in about it for the first time.

What a shame that there was no QA testing a year back.

Re: R30 - Superhub R29 is no more....
 

Kwikkie

These, of course, are the vast majority who have absolutely no problems with the SH - until now! LOL.

EDIT: Just saw your post before mine. Great minds!

Re: R30 - Superhub R29 is no more....
 

The thing I find incredible is that a device with a known memory leak in the wifi driver could offer flawless performance to so many. Mine never had the severe problems reported by some presumably because my only WiFi use is phones and pads but even so I had to reboot about once a week to get a wifi device to connect. I suspect that many just take it as the norm that you need to reboot a router every now and then rather than it indicating a fault.

Re: R30 - Superhub R29 is no more....
 

Still stuck on R26. :(

Re: R30 - Superhub R29 is no more....
 

Kwikkie - that's exactly right. It is just as likely that many if not most the "majority" out there are suffering but either take it on the chin or can't be arsed (don't know how) to complain about it.

There are no published stats about trouble free SHs and those upon high who say the majority aren't having problems are no more likely to be right than you or I - unless they have access to stats that we don't.

VM certainly do have the stats (from their "Project Storm" because they sample each CM once an hour - or that was the aim of storm introduced a year ago. It's a mystery to me how VM have met their target of getting to problems ahead of a customer complaining.

Re: R30 - Superhub R29 is no more....
 

Indeed, add to that the number of customers who wouldn't be able to tell, or don't understand the problems they're getting. I've seen so many people with slow internet connections blame the wireless, and vice versa, and/or viruses and/or "a bad line" etc.

Re: R30 - Superhub R29 is no more....
 

Well VM have fessed up that the only things changed in the R30 firmware are the memory leak fix and addition of the modem mode feature. Considering that has taken months I think confirms my cynical guess that the only change made for the IP Flood detection (non)-issue was to ignore the "on" setting.

Incidentally I've already seen posts claiming that the WiFi has improved massively and others that it has got worse. Some proclaiming a miracle because theirs hasn't rebooted in (a guessed based on post time) 6 hours and others saying theirs is still rebooting.

My own view is that this fix has probably sorted most of the hang/reboot/connect failure type problems but it can't be the end of moans about wireless which I see as being down to the hardware itself.

Re: R30 - Superhub R29 is no more....
 

Quite a few people who claimed their Superhub was flawless were also running an additional router to extend the range......

Re: R30 - Superhub R29 is no more....
 

Because they lived in a 4 bedroomed house which had over a dozen wifi devices in it, and to extend the range to the rear garden (meaning they could be over 30 metres away from the hub and not be concerned about drop-off.;)

Re: R30 - Superhub R29 is no more....
 

... whereas I found that if I strayed more than 3m from mine my phone would switch over to the FON AP I run on an outside antenna.

Re: R30 - Superhub R29 is no more....
 

On my phone so sorry not long message. Well my Super Hub has died tech visting me friday

Re: R30 - Superhub R29 is no more....
 

I had both but my wireless devices always preferred the Superhub, I am presently in Modem Mode and it is working flawlessly.

https://www.cableforum.co.uk/images/...2011/09/28.png

Re: R30 - Superhub R29 is no more....
 

Did you try the pinhole reset? Might save you a day waiting for the tech.

Re: R30 - Superhub R29 is no more....
 

To all those moaning about the Superhub in this thread, remember that last time we winged they nerfed our 5Ghz wireless channels by 78%. Please don't push it or we may lose 5Ghz mode all together.

Keep them sweet please, or we'll all have to pay. The Superhub is just fine the way it is.

Re: R30 - Superhub R29 is no more....
 

Is there any way to know the plan for the locations roll out? I'm in London and thought it would have been done already but still waiting... the support people were not able to help in any way except to make us do a pin hole reset and told us to try again later...

Re: R30 - Superhub R29 is no more....
 

you should have it mate, I'm just outside of London and have it. have you tried the pin hole method? if you have try removing the cable feed from the SH and ethernet cables as well as disconnecting wireless connections.. reset via the pin hole then power down for a few minutes.. connect the cable feed then power up only and leave it be for 5 minutes, it should reboot itself during the process at some point.

Re: R30 - Superhub R29 is no more....
 

I got R30 last night about 11pm, the modem rebooted, was offline for about 10 mins then came back, I checked the status pages on it, and yep, R30.

Then about 11:05pm it dropped the internet on me. The LAN side was still working, but no connection to the internet. Rebooted it, didn't work, did a pinhole reset. Didn't help any. Unplugged it and went to bed, intending to call it in in the morning.

Plugged it n in the morning, and it seems to be working OK.

Re: R30 - Superhub R29 is no more....
 

And still I await this firmware. Does it really exsist or is it just a myth....

Re: R30 - Superhub R29 is no more....
 

How can it be a myth if there are all these people on here saying that they have it or are you calling us all liars ;)

BTW note the up time in that picture, No drops, no issues, does what i want it to do.

I was part of the trial and that's why it shows 8 days

https://www.cableforum.co.uk/images/...2011/09/27.png

http://www.pingtest.net/result/46977405.png

Re: R30 - Superhub R29 is no more....
 

It could be a sick game people are playing. :nutter:

Re: R30 - Superhub R29 is no more....
 

Or not......

Occam's razor.

Re: R30 - Superhub R29 is no more....
 

Ok keep taking that red pill it will work in the end :)

Re: R30 - Superhub R29 is no more....
 

Yeah probably not.

Will just have to keep on waiting I guess.

Re: R30 - Superhub R29 is no more....
 

after a million resets and restarts... pin resets... taking all cables out and pin resetting... we are still stuck on R26.... :(

Has everybody else got theirs now? I feel like VM are neglecting us.. we only joined them about 2 weeks ago....

Re: R30 - Superhub R29 is no more....
 

Switched to modem mode and plugged in my dir655 , even better :)

Re: R30 - Superhub R29 is no more....
 

Just leave it alone. Your area may not have been done yet and there is nothin YOU can do to speed that up.

Re: R30 - Superhub R29 is no more....
 

Mine was on R26 this morning, so I reset it and am now on R30 (in Leeds).

Re: R30 - Superhub R29 is no more....
 

What area are you in ?

Re: R30 - Superhub R29 is no more....
 

I'm STILL on R26 too.

Re: R30 - Superhub R29 is no more....
 

Y'know if this R30 thing works out I might even consider getting myself a superhub...


... actually never mind.

Re: R30 - Superhub R29 is no more....
 

From VM Forum:
https://www.cableforum.co.uk/images/...2011/09/26.png

Re: R30 - Superhub R29 is no more....
 

"the Super HUb will naturally reboot every once in a while anyway so we'll probably leave it a month or so for the majority of Super Hub's to pick it up"

Translation:

"We admit the Superhub is so buggy that we're assuming pretty much all of them will crash and reboot within a month without us having to do anything, lol. And anything not broken enough to reboot itself, well we'll reboot it for you to make sure it ends up broken like the rest. In fact, it's so buggy we're actually counting on them all crashing by themselves to fulfil our upgrade rollout."

Re: R30 - Superhub R29 is no more....
 

Only in your bitter, twisted and eternally negative world.....;)

Re: R30 - Superhub R29 is no more....
 

I'm only bitter because for the last 5 years straight my mobile phone's internet connection has consistently out-performed VM's top package here on nearly everything outside pure download speed. And it even beats VM on that some days. ;)

ntl:Telewest used to be by far my favourite ISP, but I've not seen them do anything right around here since about '06.

Re: R30 - Superhub R29 is no more....
 

Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you.;)

I'm sorry you have had crappy service, but you seem to insist that every other customer shares your experience, and that isn't true....

Re: R30 - Superhub R29 is no more....
 

Qas said that if the R30 thing works out, he might consider getting one. I think you've gone too far and too viciously in your remarks towards him.

I'm the same in that regard - with R30, I'm ready for that device and I'd have greater confidence that my eventual 100 meg service won't be spoiled by a dud modem.

Re: R30 - Superhub R29 is no more....
 

I am sitting tight with my current 20 mb connection and my own N class router. I am not risking getting super hub until it works properly. I am so pleased I did not take up the 30 mb upgrade offer.

Re: R30 - Superhub R29 is no more....
 

So far so good for me on R30. :cool:

Moved from 145mbps to 300mbps and found it now works.

Looking good. No drop outs or reboots yet.

I'll leave it for a couple more days before trying 5ghz.

Re: R30 - Superhub R29 is no more....
 

i know there is nothing i can do to get the R30 quicker.. but i have called them and they said that it will be in available in my area within 40 hours... that 40 hours expired oer 24hrs ago.... and i'm in London... so i would have assumed this area would have it by now....

I called them up earlier to ask about it and the 'other call centre' i was put through to kept trying to tell me about Windows updates, even though i am a Mac user... and after a few minutes, he has ordered me a new superhub... um.... i should probably try during business hours on Monday to get some real answers...

Re: R30 - Superhub R29 is no more....
 

I've never insisted other customers share my experience. Where have I ever insisted that? I only translated what VM themselves admitted and combined that with *other* people's reports of their Superhubs needing hard reset or replaced after the upgrade.

---------- Post added at 01:33 ---------- Previous post was at 01:28 ----------

Indeed. Looks like VM 100mb and BT 80mb will be reaching my area around the same time. When it comes to high download speed and practically unlimited usage, VM can't be beaten. As long as I can use it in conjunction with another service for my other needs, which I can't till the Superhub does passthrough.

Deceptive marketing aside, there *are* things VM are good at, but this Superhub business is the worst I've seen in a long time. The only positive reports I've heard of it are from people not using it as a hub or not not doing anything beyond the bare basics. At the end of the day I don't and never will want a router, hub or any other faffy consumer "managed" service. I want an internet connection, over which I can send and receive IP data without it being messed with by some crappy device in the middle I have no control over. I still see the Superhub as utterly unneccessary and technically pointless, and am glad I've never had to go near one in "hub" mode and hopefully never will.

Re: R30 - Superhub R29 is no more....
 

My apologies - I must have misunderstood your reply to this post
Where you replied
I interpreted that to mean that Sepiroth thought that most of VM SuperHub customers were suffering from problems (like you), and you then replied that in fact it could be more than that, which led me to assume you thought that nearly everyone on the SuperHub had problems (like you have had).

If you don't think that, my apologies again.

Re: R30 - Superhub R29 is no more....
 

No, I was really trying to say the majority of general consumers who notice (or don't notice) minor glitches in their connection would just attribute to "that's just how wireless is". Or more to the point, the fact that we can't trust the number of complaints (or lack of them) from non-technical users as a gauge for how reliable the Superhub is in general as those people may not understand where the problems are actually coming from.

I suffer from problems - but not Superhub ones - since I don't have a Superhub.

I admit the Superhub works fine as a simple plug-and-play managed device for those with basic needs (unless you get a faulty unit) - my gripe(s) were the fact that it was being forced on those with more than basic needs and users not being given a choice - but that's off topic for this thread.

I read Seph's post as "many if not most *of* the "majority" out there are suffering", with "majority" in quotes as a nod to the fact that we don't really know if it's the majority or not - it's only opinion so far. What I was agreeing with was the fact that most people who see minor problems (including me) won't bother reporting them each and every time.

Anyway, no need to apologize, we all misinterpret things sometimes :)

Re: R30 - Superhub R29 is no more....
 

well i took the offer,have had NO complaints.........

will wait a while before re-booting SH as still on r26 ;) ;)

Re: R30 - Superhub R29 is no more....
 

Apology accepted - again.

For the avoidance of doubt, I meant that there is no evidence that the majority of customers are having no problems with the SH; also there is no evidence that the majority of customers do have SH related problems.

Thus those who are saying the majority of SH users have problems make an unfounded statement. Equally those saying that the majority of SH users are perfectly happy with the SH (or similar words/meanings) are also making an unfounded statement.

The people who know, are VM and then ONLY if they analuse the stats collected by their Storm probe.

The SH is indeed a wretched device as evidenced by nearly a year of instability caused by memory leaks, lack of modem mode and so on. On the balnce of VM's own admission to that effect (memory leaks), it's more likely that the majority of SH users have indeed been blighted by these issues but haven't reported them. But that's speculation, albeit backed by evidence of greater weight than the silence of that potential majority.

Now, as I've said, I'm ready to take a SH (as long as I can keep the VMNG300 in the cupboard).

Re: R30 - Superhub R29 is no more....
 

I wasn't apologising to you, but feel free to accept it you wish...;)

Re: R30 - Superhub R29 is no more....
 

Well you should have. If you misunderstood Qas' reply to my post then you misunderstood me and I was bound up in your remarks to Qas.

Anyway, R29 is no more - let's hope the SH R30 turns out to be less dud than R26 and the past 10 months of admitted failure of that wretched device.

Re: R30 - Superhub R29 is no more....
 

It seems to me that there are still some in denial about that despite the admitted firmware bug which would virtually certainly have made most hubs running with their wifi enabled unstable.

Re: R30 - Superhub R29 is no more....
 

Unstable isn't the word for it tbh.

Re: R30 - Superhub R29 is no more....
 

But not for all. My own could last maybe a week between the need for reboots probably due to only minor wifi use by me.

Re: R30 - Superhub R29 is no more....
 

Why do people insist on "one size fits all" on this topic - we usually have two laptops, two tablets, three smartphones, and a Wii attached via wifi on the VM router (as well as two devices attached via cat5), and have not experienced wifi drop-outs.

I am not saying our experience is typical or atypical, just what we are experiencing - why must others insist that people are in denial if they are not having their negative experience?

Re: R30 - Superhub R29 is no more....
 

Not true at all.

I've had my SH for a year and have only had 2 wifi drop outs.

Seems to me that some people are still in denial that not everyone has problems with the SH and many people have a totally faultless experience with the device.

I use my wifi a lot and its certainly not unstable at all.

Re: R30 - Superhub R29 is no more....
 

Well there was a firmware bug discovered by VM associated with wifi which caused memory leaks and memory leaks inevitably lead to hangs or other issues. I can only assume that as VM also said the bug was associated with interference maybe you two don't suffer that.

The place I lived in before my current location had no other wifi signals around so maybe mine would have been flawless there. Where I am now there are several other APs visible. Perhaps it's a case of location location location?

Whatever the answer large numbers were complaining of problems which the bug that was found would have caused.

Re: R30 - Superhub R29 is no more....
 

You say large numbers, do you actually know the figures?

Thought not. Even if there were 'large numbers' Say there were 5,000 complaints its not really that large a number if there were 60,000 SHs in service. (not actual figues, just an example)

Re: R30 - Superhub R29 is no more....
 

Because contrary to our wishes, VM insists the Superhub is a "one size fits all" proposition and forces everyone to use one whether they want it or not.

I think this one's been beaten to death and then some now. Some people have problems with the Superhub, some people don't. Not a single one of us has real numbers or "the whole picture".

Far as I'm concerned VM's own expectation that the majority of superhubs will spontaneously reboot themselves within a month is an admission of guilt, and frankly they'd have more accurate information on how often they reboot than any individual user.

Re: R30 - Superhub R29 is no more....
 

Depends on how you look at it.
Lets say a small part of the network went down and it affected 2000 peoeple.
How many of the 2000 peoeple would be computer savvy(insert number)
and how many of them would know about networking.

Out of 2000 people I think you would find about 10 would know what they was doing and what needs to be done.

I just got a new SH after the R30 update made the wireless worse and it's just the same :( Please VM get some Cisco hardware.

Re: R30 - Superhub R29 is no more....
 

Had an install this morning, couldn't get wifi speed above 22meg with n dongle next to the hub

Re: R30 - Superhub R29 is no more....
 

Perhaps it was a limitation of the device that was connecting to the SH.

Re: R30 - Superhub R29 is no more....
 

Nearly a year of this wretched device with its at last admitted memory leaks and other serious flaws will have given more people problems than have come forward to say so.

The SH was a wretched device by any standards - and it was forced on people on a one size fits all basis. Anyone denying that needs their head examining.

VM's vanity is to blame for all this. Instead of taking a Vanilla Docsis 3 device or offering one or two as a paid for alternative, they had to rebrand this piece of rubbish all nice and shiny, without a spec sheet, without a proper user guide and without the ability to fix the demn thing despite its vast user base and nearly a year in which to do it.

So you high and mighty mods & admins - come off it and get real.

Re: R30 - Superhub R29 is no more....
 

Hi all, is there some sort of way of using the SuberHub as a modem, while at the same time somehow using it as a 1Gb switch too?

Re: R30 - Superhub R29 is no more....
 

Hi big_dirk

If you put your router into the SH's DMZ without putting the the SH into modem mode, it will do whar you want.

It can't be in modem mode and act as a switch at the same time. In fact the only functional difference between a router and a switch in this context is that the router serves up a different IP address at each port.

I think this is a highly valid use of the R30 SH.

Re: R30 - Superhub R29 is no more....
 

Thanks Sepiroth, I assume that for stable wireless I would just leave that to my router then the SH is essentially acting as my WAN uplink only and a switch for any Gbit devices I would like to use it with. Essentially my Netgear WNR2000v3 router then becomes a Wireless Access Point and 100Mb switch with the SuperHub controlling DHCP across both devices? Have I got this right?

Re: R30 - Superhub R29 is no more....
 

I read this thread earlier this evening and thought I'd reboot my SH to see if it went up from 26 to 30. What a nightmare.

I rebooted, it upgraded. That's the good part. Now for the bad part. It wouldn't get a WAN IP and the wireless N connection just kept dropping then connecting then dropping every second or so. Reset it, same thing.

I've had to reset to factory, then try and restore a backup but guess what, they've knackered the restore option. I finally figured out that it doesn't like the path (which I've restored from before) and it was happy restoring from the root of C. What is with this new fakepath pathname anyway?

I've finally got it connected to the internet again and my wifi is now stable but my speeds which are always more or less spot on 50/5 are now 17/4.5 and that's hard wired!!!

I really give up on Virgin. They took all this time testing and testing, and I don't think they could have made the upgrade any worse of an experience for me.

I'm not even going to bother ringing in. I'm too tired (or should that be sick and tired).

Anyone else had a nightmare of an upgrade? And more importantly, has anyone else suffered a >50% reduction in speed and is it temporary or fixable by me?

Re: R30 - Superhub R29 is no more....
 

In essence, yes. But the SH is acting as a router, not a switch.

Re: R30 - Superhub R29 is no more....
 

yes good point I meant to write router there not switch. I'm on 20Mb, tempted to sign up to 50Mb and cancel thus getting downgraded to 30Mb on DOCSIS3 and keep the SH. however I've heard DOCSIS3 is more unreliable than DOCSIS2, what do you think?

Re: R30 - Superhub R29 is no more....
 

DOCSIS 3 is fine. Whether or not you get a good service depends on where you are (in terms of VM's infrastructure quality and problem record), and whether your area is heavily populated.

Re: R30 - Superhub R29 is no more....
 

High on vitriol and polemic - low on factual data.....;)

Re: R30 - Superhub R29 is no more....
 

Originally Posted by Sephiroth

Nearly a year of this wretched device with its at last admitted memory leaks and other serious flaws will have given more people problems than have come forward to say so.
FACT.

The SH was a wretched device by any standards (OPINION) - and it was forced on people on a one size fits all basis. FACT. Anyone denying that needs their head examining. OPINION.

VM's vanity is to blame for all this. OPINION. Instead of taking a Vanilla Docsis 3 device or offering one or two as a paid for alternative (OPINION), they had to rebrand this piece of rubbish (well shared OPINION) all nice and shiny, without a spec sheet, without a proper user guide and without the ability to fix the demn thing despite its vast user base and nearly a year in which to do it. FACT.

Re: R30 - Superhub R29 is no more....
 

FACT not everyone has SH issues and there for its not a wretched device.

I am not a high and mighty Mod. I was just stating a FACT that mine works fine and has done since I got it last October, and so has most other people's.

Re: R30 - Superhub R29 is no more....
 

For the issues people have reported, for the long time it has taken for the SH faults to be rectified, it is a wretched device, made more so by VM's missed opportunity of failing to take/offer a vanilla DOCSIS 3 device.

You have no idea whether or not most other people's SH's have worked fine. Just because they don't come forward doesn't make you any more right than me. And that's what I've been saying in recent posts.

Re: R30 - Superhub R29 is no more....
 

just a quick post for peeps that have been using the superhub (virgins description..not mine) in modem only mode on the R30 firmware, How has the connection been?

Asking because I have to decide whether to move back up to 50Mb using the superhub purely as a modem or remain on pretty rock solid 20Mb connection (with modem and own router)

Re: R30 - Superhub R29 is no more....
 

Question.

Are all the problems with the SH down to Virgin or do Netgear have to take some responsibility?

Re: R30 - Superhub R29 is no more....
 

Facts are supported by data - your comment "other serious flaws will have given more people problems than have come forward to say so" is opinion, because if they haven't come forward to say so, how can this be proven?

Anyhoo, you have your opinion, I have mine, but the difference is I try to put mine forward in a calm, rational manner.;)

Re: R30 - Superhub R29 is no more....
 

I put my views forward very rationally. I provide an explanation for my reasoning and I suggest how alternatives might have provided a better experience for those who had problems and those who wanted more choice.

To suggest I do otherwise is insulting.

Re: R30 - Superhub R29 is no more....
 

The abuse seph has got I feel is unfair. His posts look very rational to me.

Here are some facts.

Firmwares prior to R30 suffered from a wireless driver memory leak issue which has been confirmed to be the cause of various instabilities including unexpected reboots.
R25 caused various websites to stop working properly including high profile youtube.
The superhub is feature bare.

Those 3 are all facts and issues that affected a significant amount of VM customers. By significant I mean enough so that it caused the media to do news reports on it and VM have had to make sticky posts and firmware updates to try and resolve them.

What is theory by both sides of the argument is how many people actively have issues with the superhub. I believe seph's point is there is probably user's out there that have problems that are superhub related but due to lack of knowledge and perhaps experience are not thinking the superhub is the problem so as such they dont ring and complain about it. Probably not also helped by that those that do ring in can get misdiagnosed by VM support staff blaming their pc or bad SNR or something instead. Now the superhub has modem mode most of the bad feedback should dissapear, this should have been available on the launch but I hope thats a lesson VM have learnt now. But its also clear that those who still want to use the superhub and rightfully feel they shouldnt have to buy their own router seem to still be reporting wireless related problems.

So any claim that says "the majority dont have problems", is just an educated guess at best. I dont remember emergency firmware updates done for the dir615 device, complaints of it rebooting itself and youtube streaming broken by it.

Re: R30 - Superhub R29 is no more....
 

I'm on 30mb and Its been spot on , no drop outs , much better wireless signal , couldn't be happier :) , using a dlink dir655 which always had better wireless coverage than the superhub.

Re: R30 - Superhub R29 is no more....
 

Speeds back to normal this morning on wifi. I hope we get a bit of warning next time they manage to release an upgrade that's going to cause loss of service, loss of wifi and is only fixable by a hard reset and then suffering poor speeds until the following day.

Re: R30 - Superhub R29 is no more....
 

With the generic driver for most broadcom wireless cards, you can set the country in the device manager (windows), then the channels open themselves up. IIRC if you tell it that you are Japanese, you will also get channel 14.

Re: R30 - Superhub R29 is no more....
 

I had some fruity dropout issues with 2.4ghz when I first got the Superhub a few months ago. It was absolutely fine on 5ghz, apart from all the wireless device that couldn't see it! ;)

Now with R30, I switched it back to 2.4 and it's been rock solid. No complaints whatsoever with a Macbook Pro, Macbook, Powerbook G4, HTC Mozart, Nokia N8 and a HP Touchpad all using it daily.

Strikes me the SH was in a very similar state of 'finishedness' to the TiVO when it was first released...

Re: R30 - Superhub R29 is no more....
 

Was upgraded to R30 yesterday, nice and stable so far, Internet seems a little faster so improved wireless performance I suspect?

Re: R30 - Superhub R29 is no more....
 

my SH has been rock solid on R29 and R30. good speed no dropouts and wireless work fine

Re: R30 - Superhub R29 is no more....
 

Yep mine is fine as well, I have no complaints

Re: R30 - Superhub R29 is no more....
 

So are you using the "super"hub in modem mode, or not? If you are, it doesn't have a wireless signal, and I don't understand how it could affect your dir655.