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-   -   TiVo (https://www.cableforum.uk/board/showthread.php?t=33670455)

Perfect Choice 02-12-2010 12:34
Re: Tivo
 
We do, just not every single element of capability. This is not a brand new product, it is based on the USA Tivo which has been highly successful and where features are well documented.We just do not know right now how many of those features are coming to the VM UK version. In fact we know there are extra features like 3 tuners while the USA version only has 2.

Pierre 02-12-2010 12:53
Re: Tivo
 
What I mean is, nobody has used one yet.

The features may be "well documented" but all anyone on here (apart from a few VM bods maybe) has done is read about them.

Remember when Sky+ first came out, "you can record a whole series at a press of a button", "record live TV", sounded all very good, but when you actually used it for the first time, wow, TV was never going to be the same again. I couldn't imagine living with Sky + box.

Now compared to a Sky+ box, a tivo is just quite simply in a different arena.

It's like any new technology, it will be expensive for the first few "must have first" tech heads, but the price will come down eventually. But if you want it now, for bragging rights, you'll have pay top dollar.

I've seen it, and I was well impressed, simple funtions like the thumbs up, thumbs down button are great.

My only criticism is the design of the box, looks a bit cheap/plastic.

Stuart 02-12-2010 12:59
Re: Tivo
 
Quote:
Originally Posted by ahardie (Post 35131245)
Any info. on whether we can back up recordings with tivo and if so how?
Nothing concrete, but Tivo offers this in the US. You do need to buy software though.

CardinalGold 02-12-2010 13:23
Re: Tivo
 
For what its worth my thoughts on TIVO:

Plus points
- Interface looks good
- I like the 1 Terabyte extra storage
- I like the additional 10mb modem and access to web apps
- I like the intelligent tv bit

Negatives
- may be costly to upgrade for existing V+ HD customers
- only two tuners initially
- the box itself doesn't look that great

So on balance I can live without the extra storage space for the moment and I have access to the web anyway, so I'm going to wait for six - 12 months when they have the three tuners up and working and hopefully the price has come down a bit.

Perfect Choice 02-12-2010 13:28
Re: Tivo
 
Agree with that, but I can't wait so will buy when I can.

pauldavies83 02-12-2010 14:09
Re: Tivo
 
Quote:
Originally Posted by Pierre (Post 35131331)
What I mean is, nobody has used one yet.
The features may be "well documented" but all anyone on here (apart from a few VM bods maybe) has done is read about them.
All we have to judge the price on, is what has been documented. I'm certainly not going to pay for something now that it "might do" in the future.

Quote:
Originally Posted by Pierre (Post 35131331)
Remember when Sky+ first came out, "you can record a whole series at a press of a button", "record live TV", sounded all very good, but when you actually used it for the first time, wow, TV was never going to be the same again. I couldn't imagine living with Sky + box.
I remember when TiVo first came out (before Sky+) - it was better then than Sky+ is now - and that's the core of the problem - the core TiVo product hasn't changed enough in all those 10 years to justify the whopping price tag.

TiVo series 1 could "record live TV", and whole series at the press of a button long before Sky+ even hit the market. Plus it did it in a more sophisticated way (scanning +1 and repeat channels to avoid clashes and ensure your programme was recorded).


Quote:
Originally Posted by Pierre (Post 35131331)
Now compared to a Sky+ box, a tivo is just quite simply in a different arena.
As it was then, and 10 years have passed. The one thing Sky+ had over TiVo was dual-tuners (TiVo only had one), and the Murdoch-money-machine behind it.

Quote:
Originally Posted by Pierre (Post 35131331)
It's like any new technology, it will be expensive for the first few "must have first" tech heads, but the price will come down eventually. But if you want it now, for bragging rights, you'll have pay top dollar.
It's barely new technology - the core is 10 years old. The hardware will be as minimal as it needs to be, so what really is the £200 paying for? VM's licensing costs of the middleware appears to be obvious answer.

I like to think of it as the return of an old friend, who has made some nice improvements, but is still the friend it once was.

clinteastman 02-12-2010 14:20
Re: Tivo
 
Quote:
Originally Posted by pauldavies83 (Post 35131374)
I remember when TiVo first came out (before Sky+) - it was better then than Sky+ is now - and that's the core of the problem - the core TiVo product hasn't changed enough in all those 10 years to justify the whopping price tag.
Lets say the core tech is the same as it was on a S1 (which it isn't, the app platform alone is a massive step forward) you yourself say the it was better than the Sky+ box is now, so we are saying it's still the best box on the market?

Perfect Choice 02-12-2010 14:23
Re: Tivo
 
It may be an old friend for a few (hope you enjoyed it) but not for the vast majority of VM subscribers today so looking forward to it. In terms of features, it still looks well ahead of Sky+/Anytime plus will have 3 tuners at least and further add-ons like iPad (has been confirmed is coming next year), but yes it will cost so take your choice or stay with a V+ and see what the Tivo UI is like on that current platform in 2011.

SmartMart 02-12-2010 14:38
Re: Tivo
 
Quote:
Originally Posted by BenMcr (Post 35131045)
Other prices haven't officially been announced - yet.
I'm confused because the information published here: http://www.thinkbroadband.com/news/4...h-of-tivo.html, contradicts what it says here: https://tivo.virginmedia.com/public/interest :erm:

Has TiVo been launched or hasn't it ??

Regards .....

BenMcr 02-12-2010 14:39
Re: Tivo
 
Yes it's been launched, but not all the prices have been detailed - yet

The reason it says 2011 is the date when most people will get it installed

pauldavies83 02-12-2010 14:44
Re: Tivo
 
Quote:
Originally Posted by clinteastman (Post 35131380)
Lets say the core tech is the same as it was on a S1 (which it isn't, the app platform alone is a massive step forward) you yourself say the it was better than the Sky+ box is now, so we are saying it's still the best box on the market?
From what I read about the Premiere, the core is still the same legacy but has a Adobe Flash runtime bolted onto the top of it to allow "Apps" and a HD UI (but the UI still has throwbacks to the legacy screens - I hope thats not the case with the Virgin implementation).

Yes it's still the best at what it does on the market, but its certainly in a competitive scrap with Sky because of their marketing & strategy machine, not because its a better or worse product.

Because of this, I hoped (and still do) that VM would price it aggressively. I don't see Sky really shaking in their boots until the price drops dramatically.

vanman 02-12-2010 14:47
Re: Tivo
 
the price is not bad its about the same in the us TiVo Premiere XL
$299.99 + $19.99/month with 1-year commitment
and this looks like the keyboard remote
https://www.cableforum.co.uk/images/...010/12/110.png

Stephen 02-12-2010 14:54
Re: Tivo
 
Quote:
Originally Posted by pauldavies83 (Post 35131391)
From what I read about the Premiere, the core is still the same legacy but has a Adobe Flash runtime bolted onto the top of it to allow "Apps" and a HD UI (but the UI still has throwbacks to the legacy screens - I hope thats not the case with the Virgin implementation).

Yes it's still the best at what it does on the market, but its certainly in a competitive scrap with Sky because of their marketing & strategy machine, not because its a better or worse product.

Because of this, I hoped (and still do) that VM would price it aggressively. I don't see Sky really shaking in their boots until the price drops dramatically.
Why would VM's TiVo be any different? its being supplied and worked on by TiVo themselves and its the same as the current Series 4 Premiere UI they are using over there.

I don't think the box is ugly. Its not got all the bright LEDs the SA and Sammy had and is very subtle and will certainly blend in to your AV shelves and not stick out. So is a win for me.

vanman 02-12-2010 15:08
Re: Tivo
 
Quote:
Originally Posted by Stephen (Post 35131395)
Why would VM's TiVo be any different? its being supplied and worked on by TiVo themselves and its the same as the current Series 4 Premiere UI they are using over there.

I don't think the box is ugly. Its not got all the bright LEDs the SA and Sammy had and is very subtle and will certainly blend in to your AV shelves and not stick out. So is a win for me.
i thought Cisco was supplying the box with tivo software.
the box looks ok.
but if it's made out of the cheap plastic like the Cisco vbox is.

pauldavies83 02-12-2010 15:30
Re: Tivo
 
Quote:
Originally Posted by Stephen (Post 35131395)
Why would VM's TiVo be any different? its being supplied and worked on by TiVo themselves and its the same as the current Series 4 Premiere UI they are using over there.
Maybe they have fixed the issue I am referring to on the Premiere since I read about it, but I'd hope whatever revision of the code VM have taken doesn't include it was what I was getting at

http://www.engadget.com/2010/03/24/t...emiere-review/

Quote:
Which is why it's so maddening that the old UI is still just a click away -- TiVo's only redone what it calls the "high traffic areas" of the interface like TiVo Central and My Shows, while the Settings and the Season Pass manager are still the old apps. The system hands off between the Flash-based UI and the older style are fast and mostly seamless, but this isn't nearly the whole-hog makeover you'd expect -- in fact, you can just turn off the new interface entirely and just use the old-style menus. TiVo says it's working to redo the entire interface over time, but for now the Premiere rather uncomfortably straddles two different worlds; the home screen might be futuristic and information-rich, but you still set Season Pass priorities using the same interface that debuted on the very first TiVo in 2001, and it still locks up the entire system while it resolves conflicts.

TheWatcher 02-12-2010 15:46
Re: TiVo
 
Given the fact that I only got V+ in May, I will not be upgrading to TiVo any time soon. The price is too high and the extra features aren't worth it, imo. I've never been an "early adopter" anyway.

ess1 02-12-2010 15:47
Re: TiVo
 
I have a Sony Bravia TV which, with internet connection, has apps.
Will there be a conflict?

clinteastman 02-12-2010 16:00
Re: Tivo
 
Quote:
Originally Posted by pauldavies83 (Post 35131419)
Maybe they have fixed the issue I am referring to on the Premiere since I read about it, but I'd hope whatever revision of the code VM have taken doesn't include it was what I was getting at

http://www.engadget.com/2010/03/24/t...emiere-review/
Unfortunatly I don't think they have, I know that updates have gone out to improve resonsivness and first hand reports of the VM TiVo say it's "Super Quick", but this screen looks like one of the legacy (SD) parts of the UI:

http://crave.cnet.co.uk/i/photos/50001848/dsc-0036.jpg

The thing is TiVo are making massive inroads to reselling thier middleware solution to cable companies, they have even said that going forward that there focus is on software and not hardware. So I guess that if that is true they are going to start pumping some of this new money into development of the software. It's not like they are just dumping this build on us then wondering off, it's an on going contract.

pauldavies83 02-12-2010 16:24
Re: TiVo
 
Disappointing - but still better than the UX on the existing V+ box I suppose

muppetman11 02-12-2010 17:06
Re: Tivo
 
Quote:
Originally Posted by BenMcr (Post 35131389)
Yes it's been launched, but not all the prices have been detailed - yet

The reason it says 2011 is the date when most people will get it installed
Ben do you think people who have registered there interest will be called at some stage to arrange installs if they want one.

tweedie 02-12-2010 17:09
Re: TiVo
 
Quote:
Originally Posted by ess1 (Post 35131436)
I have a Sony Bravia TV which, with internet connection, has apps.
Will there be a conflict?
No

ess1 02-12-2010 17:23
Re: TiVo
 
Quote:
Originally Posted by tweedie (Post 35131515)
No
Thanks for prompt reply.

Digital Fanatic 02-12-2010 21:59
Re: Tivo
 
Quote:
Originally Posted by muppetman11 (Post 35131511)
Ben do you think people who have registered there interest will be called at some stage to arrange installs if they want one.
Yes, VM will get back to you :)

HDFootyMan 02-12-2010 23:29
Re: TiVo
 
http://virgintivo.blogspot.com/

^^^
I'll see if I can update that now and then.

Stephen 02-12-2010 23:48
Re: Tivo
 
Quote:
Originally Posted by vanman (Post 35131400)
i thought Cisco was supplying the box with tivo software.
the box looks ok.
but if it's made out of the cheap plastic like the Cisco vbox is.
Yes Cisco is making the actual box. I just meant TiVo were suppling the software.

i love virgin 02-12-2010 23:59
Re: TiVo
 
Can i ask how it will work for Paying for the box?

Does it get added to bill or do you pay for it when they ring up for install date?

Stuart 03-12-2010 00:00
Re: TiVo
 
Generally they just add it to the bill

Sirius 03-12-2010 07:40
Re: TiVo
 
Quote:
Originally Posted by HDFootyMan (Post 35131847)
http://virgintivo.blogspot.com/

^^^
I'll see if I can update that now and then.
Nice blog

whizzard 03-12-2010 14:07
Re: Tivo
 
Quote:
Originally Posted by SmartMart (Post 35131388)
I'm confused because the information published here: http://www.thinkbroadband.com/news/4...h-of-tivo.html, contradicts what it says here: https://tivo.virginmedia.com/public/interest :erm:

Has TiVo been launched or hasn't it ??

Regards .....
It has been launched, but all customers can do at the moment is register their interest. Installs will not take place until the new year, so at best all you can hope for is a call in response to your registered interest.

Stuart 03-12-2010 14:27
Re: TiVo
 
I believe it's what they call a "soft launch", with a strictly limited number of Tivo boxes going out so they can do a last minute large scale test of the boxes, the software and any headend hardware/software needed.

After all, they can test in the lab as much as they want, they'll never get quite the same results they do when they let 100s of users on to the system. I'm sure any system admins or developers on this board will know exactly what I mean..

whizzard 03-12-2010 14:29
Re: TiVo
 
Quote:
Originally Posted by Stuart (Post 35132044)
I believe it's what they call a "soft launch", with a strictly limited number of Tivo boxes going out so they can do a last minute large scale test of the boxes, the software and any headend hardware/software needed.

After all, they can test in the lab as much as they want, they'll never get quite the same results they do when they let 100s of users on to the system. I'm sure any system admins or developers on this board will know exactly what I mean..
Exactly what it is , the limited "staff" rollout mentioned elsewhere being basically a walled customer pilot if you want to look at it in layman's terms. They are literally the very first people having it installed.

clinteastman 03-12-2010 14:29
Re: TiVo
 
Quote:
Originally Posted by Stuart (Post 35132044)
I believe it's what they call a "soft launch", with a strictly limited number of Tivo boxes going out so they can do a last minute large scale test of the boxes, the software and any headend hardware/software needed.

After all, they can test in the lab as much as they want, they'll never get quite the same results they do when they let 100s of users on to the system. I'm sure any system admins or developers on this board will know exactly what I mean..
Stuart, do you think there will be any installs for customers this side of 2011?

whizzard 03-12-2010 14:48
Re: TiVo
 
Quote:
Originally Posted by clinteastman (Post 35132046)
Stuart, do you think there will be any installs for customers this side of 2011?
As per the above comment, there are unlikely to be any customer installs this side of the new year, as those on the initial internal staff "trial" are still to even have theirs installed and its been documented on the forums that this wont be happening till the middle of this month, making any general installs this side of Xmas very unlikely.

Stuart 03-12-2010 15:29
Re: TiVo
 
Quote:
Originally Posted by clinteastman (Post 35132046)
Stuart, do you think there will be any installs for customers this side of 2011?
I don't know any more than you about it, but from past experience, VM don't roll out new products or services in December, even if they are fully tested. The reasoning behind this is simple. A lot of people take time off for various reasons around xmas (xmas shopping, xmas parties, suspicious sickness and holidays), so if something goes badly wrong with the system upon introduction, VM may not have enough staff in to cope..

clinteastman 03-12-2010 15:31
Re: TiVo
 
Quote:
Originally Posted by Stuart (Post 35132073)
I don't know any more than you about it, but from past experience, VM don't roll out new products or services in December, even if they are fully tested. The reasoning behind this is simple. A lot of people take time off for various reasons around xmas (xmas shopping, xmas parties, suspicious sickness and holidays), so if something goes badly wrong with the system upon introduction, VM may not have enough staff in to cope..
Yeah it seems like an odd time to roll out, even to staff. Thanks Stuart.

tweedie 03-12-2010 15:37
Re: TiVo
 
Will Tivo have a better EPG update procedure? eg will it automatically adjust if say football goes over the alotted time?

Strangerstill 03-12-2010 16:32
Re: TiVo
 
Anyone know if it will have the 'timebar' at the bottom of the screen and if it will be possible to move a pointer to where you want to watch from same as the original UK tivos. This of course for recorded material plus what's in the buffer?

Stephen 03-12-2010 16:35
Re: TiVo
 
Quote:
Originally Posted by whizzard (Post 35132054)
As per the above comment, there are unlikely to be any customer installs this side of the new year, as those on the initial internal staff "trial" are still to even have theirs installed and its been documented on the forums that this wont be happening till the middle of this month, making any general installs this side of Xmas very unlikely.
This staff thing isn't a trial they are paying for the service so its not a trial. Trials are already started and in progress. I don't think they will get installs for general customers started till the new year though.

---------- Post added at 15:34 ---------- Previous post was at 15:33 ----------

Quote:
Originally Posted by tweedie (Post 35132076)
Will Tivo have a better EPG update procedure? eg will it automatically adjust if say football goes over the alotted time?
As I understand that is they way its meant to work.

---------- Post added at 15:35 ---------- Previous post was at 15:34 ----------

Quote:
Originally Posted by Strangerstill (Post 35132103)
Anyone know if it will have the 'timebar' at the bottom of the screen and if it will be possible to move a pointer to where you want to watch from same as the original UK tivos. This of course for recorded material plus what's in the buffer?
When you are watching a recording or on demand programme or rewinding live tv there is a time bar that shows where in the program you are just like the current TiVo service in America.

ahardie 03-12-2010 17:20
Re: TiVo
 
Quote:
Originally Posted by Stephen (Post 35132105)



As I understand that is they way its meant to work.
I hope it is the case that it does update if programmes overrun. This is an advantage other platforms have over VM. I think with those systems the broadcasters are actually able to input changes themselves. To be honest it doesn't happen very often but if VM are going to have an all singing all dancing epg and software they don't want any features of it to be bettered by their competitors.

HDFootyMan 03-12-2010 19:01
Re: TiVo
 
Quote:
Originally Posted by Sirius (Post 35131945)
Nice blog
Thanks. :)

Digital Fanatic 03-12-2010 20:11
Re: TiVo
 
Quote:
Originally Posted by clinteastman (Post 35132075)
Yeah it seems like an odd time to roll out, even to staff. Thanks Stuart.
Staff are unlikely to start bad mouthing VM if something went wrong during our installs/service. :)

Pierre 03-12-2010 20:14
Re: TiVo
 
They're called the "Tivo 500",

500 VM staff members that applied way back to be the first to be installed.

They should get their box in and working before Christmas, all other installs will be in 2011

devilincarnate 03-12-2010 20:29
Re: TiVo
 
Quote:
Originally Posted by Pierre (Post 35132226)
.

They should get their box in and working before Christmas, all other installs will be in 2011
Yes that is true the boxes are due to start in mid DECEMBER as stated in this:

The set-top device--which Virgin Media is launching from mid-December under an exclusive U.K. wholesale and licensing arrangement with TiVo--brings together video-on-demand catch-up content, Internet-based applications and games.

Full story here:

http://www.nasdaq.com/aspx/company-n...DJONLINE000466

passingbat 03-12-2010 20:42
Re: TiVo
 
Quote:
Originally Posted by Pierre (Post 35132226)
They're called the "Tivo 500",

500 VM staff members that applied way back to be the first to be installed.

They should get their box in and working before Christmas, all other installs will be in 2011
Quote:
Originally Posted by devilincarnate (Post 35132228)
Yes that is true the boxes are due to start in mid DECEMBER as stated in this:

The set-top device--which Virgin Media is launching from mid-December under an exclusive U.K. wholesale and licensing arrangement with TiVo--brings together video-on-demand catch-up content, Internet-based applications and games.

Full story here:

http://www.nasdaq.com/aspx/company-n...DJONLINE000466
I guess we're all hoping they fit a few 'normal customers' into the pre Christmas install as well as staff! Christmas wishes and all that. I've already written to Santa! And I've definitely been good this year :D

WooLLsterQ 03-12-2010 21:02
Re: TiVo
 
Quote:
Originally Posted by passingbat (Post 35132233)
I guess we're all hoping they fit a few 'normal customers' into the pre Christmas install as well as staff! Christmas wishes and all that. I've already written to Santa! And I've definitely been good this year :D
Called Staff packs today and was informed the next roll out after the "Tivo 500" we be a second batch of 500 units only again to staff and it will be early to mid January!!

Sirius 03-12-2010 21:12
Re: TiVo
 
Quote:
Originally Posted by Pierre (Post 35132226)
They're called the "Tivo 500",

500 VM staff members that applied way back to be the first to be installed.

They should get their box in and working before Christmas, all other installs will be in 2011
Indeed :)

kgollop 03-12-2010 21:51
Re: TiVo
 
Quote:
Originally Posted by HDFootyMan (Post 35132178)
Thanks. :)
I'll be keeping an eye thanks. Nialli has given you a plug too:

http://vmhd.blogspot.com/2010/12/new-vm-tivo-blog.html

tucker61 04-12-2010 09:58
Re: TiVo
 
Would I be able to use a video sender and send to another tv and in doing so will I see full on screen menus.

royaltiger 04-12-2010 11:21
Re: TiVo
 
Quote:
Originally Posted by passingbat (Post 35132233)
I guess we're all hoping they fit a few 'normal customers' into the pre Christmas install as well as staff! Christmas wishes and all that. I've already written to Santa! And I've definitely been good this year :D
The "normal customers" should get first priority anyway as they pay " the full price" for all the services provided and not the discounted " mates rates" that 2/3rds of the public seem to be on.

Peter_ 04-12-2010 11:27
Re: TiVo
 
Quote:
Originally Posted by royaltiger (Post 35132398)
The "normal customers" should get first priority anyway as they pay " the full price" for all the services provided and not the discounted " mates rates" that 2/3rds of the public seem to be on.
Please quantify your comment with regards to 2/3rds of the public being on "Mates Rates" as that is without doubt untrue as you can only get that through a member of staff.:erm:

royaltiger 04-12-2010 12:01
Re: TiVo
 
Quote:
Originally Posted by Masque (Post 35132403)
Please quantify your comment with regards to 2/3rds of the public being on "Mates Rates" as that is without doubt untrue as you can only get that through a member of staff.:erm:
If you read most of the posts on all the threads, the suggestion is that most are on mates rates and its a minority that are the paying public, whether its true or not, "hopefully not" but everyone seems to know someone that works for virgin and is on a mate rate deal. And now reading the last couple of posts its the first 1000 boxes go to the workers of virgin, Thats great customer service, and you wonder why people wind themselves up on here :(

Peter_ 04-12-2010 12:11
Re: TiVo
 
Quote:
Originally Posted by royaltiger (Post 35132416)
If you read most of the posts on all the threads, the suggestion is that most are on mates rates and its a minority that are the paying public, whether its true or not, "hopefully not" but everyone seems to know someone that works for virgin and is on a mate rate deal. And now reading the last couple of posts its the first 1000 boxes go to the workers of virgin, Thats great customer service, and you wonder why people wind themselves up on here :(
I see what you mean now.:)

If you consider how many customers Virginmedia actually have and how many members the forum actually has that kind of puts it into perspective.

I am a member of staff and I have no one getting Mates Rates due to the fact everyone I know has all 3 services and they cannot go any higher therefore not eligible.

I rather doubt that the majority on here are enjoying Mates Rates either.

As for the box going to staff I heard that it was equal shares between staff and customers for the first boxes.

royaltiger 04-12-2010 12:37
Re: TiVo
 
Quote:
Originally Posted by Masque (Post 35132424)
I see what you mean now.:)

If you consider how many customers Virginmedia actually have and how many members the forum actually has that kind of puts it into perspective.

I am a member of staff and I have no one getting Mates Rates due to the fact everyone I know has all 3 services and they cannot go any higher therefore not eligible.

I rather doubt that the majority on here are enjoying Mates Rates either.

As for the box going to staff I heard that it was equal shares between staff and customers for the first boxes.
I would also find it hard to belive that the majority would be on mates rates, but when you sometimes read these posts you do wonder. I also find it surprisingly strange that so many boxes and "a new product" are going to employees before customers, whether the figure is again "a rumour" time will tell, but the vibes given out says workers get priority over customers in which case Virgin must be one of the only companies I know where a worker gets preference over the customer for a product. Yes its good to know if the product will work ok, but surely not that amout of feedback is needed before its on general release, also you wont quite get an unbiased public opinion of the product, because any employee will praise the company it works for. :)

Digital Fanatic 04-12-2010 12:50
Re: TiVo
 
Quote:
Originally Posted by royaltiger (Post 35132428)
I would also find it hard to belive that the majority would be on mates rates, but when you sometimes read these posts you do wonder. I also find it surprisingly strange that so many boxes and "a new product" are going to employees before customers, whether the figure is again "a rumour" time will tell, but the vibes given out says workers get priority over customers in which case Virgin must be one of the only companies I know where a worker gets preference over the customer for a product. Yes its good to know if the product will work ok, but surely not that amout of feedback is needed before its on general release, also you wont quite get an unbiased public opinion of the product, because any employee will praise the company it works for. :)
It's all about good PR and that the customer experience is great. Your staff should be your biggest promoter, if staff love the product, they will sell it well to the customer.

If we find any last minute bugs, then we won't be posting on here bad mouthing the company we work for. ;)

It's not about giving staff preference over the customer. The Virgin ethos is "look after your staff and your staff will look after your customers, thus giving the shareholders a good return". :cool:

We are last minute guinea pigs if you like :D

whizzard 04-12-2010 14:01
Re: TiVo
 
Quote:
Originally Posted by Digital Fanatic (Post 35132432)
It's all about good PR and that the customer experience is great. Your staff should be your biggest promoter, if staff love the product, they will sell it well to the customer.

If we find any last minute bugs, then we won't be posting on here bad mouthing the company we work for. ;)

It's not about giving staff preference over the customer. The Virgin ethos is "look after your staff and your staff will look after your customers, thus giving the shareholders a good return". :cool:

We are last minute guinea pigs if you like :D
Exactly, so in essence the TiVo 500 are in essence the customer pilot - they may well be staff but not all of them would work in a line of the business directly related to the product, hence they wont be biased as stated. The VM site thus far only shows the demo of TiVo and allows people to pre-register interest. They aren't misleading anyone in the hope of getting an install this side of Xmas.

denphone 04-12-2010 14:04
Re: TiVo
 
Typical Virgin Media as they always string things out. we will be lucky if we will get them before march and then the question is will existing customers be looked after more than the newer customers.

whizzard 04-12-2010 14:07
Re: TiVo
 
Quote:
Originally Posted by denphone (Post 35132475)
Typical Virgin Media as they always string things out. we will be lucky if we will get them before march and then the question is will existing customers be looked after more than the newer customers.
From what I hear, once the aforementioned 500 rollout has been completed, those existing customers who have registered interest will then be contacted ;)

royaltiger 04-12-2010 14:20
Re: TiVo
 
Quote:
Originally Posted by whizzard (Post 35132477)
From what I hear, once the aforementioned 500 rollout has been completed, those existing customers who have registered interest will then be contacted ;)
I thought we were now up to a 1000 before customers are contacted, its a "double rollover"

Digital Fanatic 04-12-2010 15:48
Re: TiVo
 
Quote:
Originally Posted by denphone (Post 35132475)
Typical Virgin Media as they always string things out. we will be lucky if we will get them before march and then the question is will existing customers be looked after more than the newer customers.
And a typical VM bashing post from you ;) :D

Existing customers will get installed before and get a better price than new customers. trust me. ;)

denphone 04-12-2010 16:29
Re: TiVo
 
I am not here to bash just more realistic then some who seem to take everything at face value. remember I am pro-virgin and anti-sky and always have been.

HDFootyMan 04-12-2010 16:31
Re: TiVo
 
Quote:
Originally Posted by Digital Fanatic (Post 35132523)
Existing customers will get installed before and get a better price than new customers. trust me. ;)
Is there any official confirmation for that?

Seems odd it wasn't mentioned in the press release if that's the case.

gadge 04-12-2010 16:37
Re: TiVo
 
Quote:
Originally Posted by Digital Fanatic (Post 35132523)
And a typical VM bashing post from you ;) :D

Existing customers will get installed before and get a better price than new customers. trust me. ;)
Nice love to get this box in before xmas fingers crossed.D ought it but you never know.

Digital Fanatic 04-12-2010 16:52
Re: TiVo
 
Quote:
Originally Posted by denphone (Post 35132543)
I am not here to bash just more realistic then some who seem to take everything at face value. remember I am pro-virgin and anti-sky and always have been.
I know, hence my wink ;)

royaltiger 04-12-2010 16:53
Re: TiVo
 
Quote:
Originally Posted by gadge (Post 35132545)
Nice love to get this box in before xmas fingers crossed.D ought it but you never know.
cant see it, realistically should have been released in November for it to happen :(

Digital Fanatic 04-12-2010 16:55
Re: TiVo
 
Quote:
Originally Posted by HDFootyMan (Post 35132544)
Is there any official confirmation for that?

Seems odd it wasn't mentioned in the press release if that's the case.
At this stage, you'll have to take my word :) I can't say anymore.

but there is a clue in the press release:

Quote:
Standard price of £199**, plus £26.50 per month*** for the XL TiVo package


---------- Post added at 15:55 ---------- Previous post was at 15:54 ----------

Quote:
Originally Posted by royaltiger (Post 35132560)
cant see it, realistically should have been released in November for it to happen :(
It wasn't ready then :)

royaltiger 04-12-2010 17:02
Re: TiVo
 
Quote:
Originally Posted by Digital Fanatic (Post 35132561)
At this stage, you'll have to take my word :)

but there is a clue in the press release:



---------- Post added at 15:55 ---------- Previous post was at 15:54 ----------



It wasn't ready then :)
Thats what I meant really, needed to be ready at least by November for people to start seeing it by xmas :D

Digital Fanatic 04-12-2010 17:04
Re: TiVo
 
Quote:
Originally Posted by royaltiger (Post 35132569)
Thats what I meant really, needed to be ready at least by November for people to start seeing it by xmas :D
Yeah :) :D

jaykay74 04-12-2010 17:47
Re: TiVo
 
Quote:
Originally Posted by HDFootyMan (Post 35132544)
Is there any official confirmation for that?

Seems odd it wasn't mentioned in the press release if that's the case.
Quote:
"In terms of our roll-out, we're focusing initially on our staff and existing customers before we really open it out to prospects at large. We think that's important because getting the advocacy, getting the excitement, getting the buzz going within our home territory, if you like, is incredibly important. Particularly with a service that, in the end, really comes alive once you start using it. Word of mouth spreads and so on. It's the right way to get this product into the market".
This mentions that existing customers will get it first, but no mention of cheaper prices.
http://www.pocket-lint.com/news/3706...o-box-unveiled

Gavin-D 04-12-2010 19:53
Re: TiVo
 
Hi, a virgin media van was parked near my house in Darlington this morning and on the dash board all boxed up was the new TiVo box printed on the brown cardboard box it was Cisco so this must mean the engineers are been given them.

vanman 04-12-2010 20:39
Re: TiVo
 
Quote:
Originally Posted by Gavin-D (Post 35132635)
Hi, a virgin media van was parked near my house in Darlington this morning and on the dash board all boxed up was the new TiVo box printed on the brown cardboard box it was Cisco so this must mean the engineers are been given them.
but the vboxHD comes in a brown cardboard box with Cisco on it.

WooLLsterQ 04-12-2010 20:48
Re: TiVo
 
Quote:
Originally Posted by Gavin-D (Post 35132635)
Hi, a virgin media van was parked near my house in Darlington this morning and on the dash board all boxed up was the new TiVo box printed on the brown cardboard box it was Cisco so this must mean the engineers are been given them.
That is a Cisco box!

vanman 04-12-2010 20:51
Re: TiVo
 
Quote:
Originally Posted by WooLLsterQ (Post 35132657)
That is a Cisco box!
Cisco is the manufacturers name of the tivo box.
and the v.box

jb66 04-12-2010 21:50
Re: TiVo
 
I was at the store and never got a tivo

Stuart 04-12-2010 21:55
Re: TiVo
 
Quote:
Originally Posted by jb66 (Post 35132680)
I was at the store and never got a tivo
You wouldn't. It won't be given a large scale launch until next year.

Quote:
Originally Posted by Gavin-D (Post 35132635)
Hi, a virgin media van was parked near my house in Darlington this morning and on the dash board all boxed up was the new TiVo box printed on the brown cardboard box it was Cisco so this must mean the engineers are been given them.
How do you know it's a Tivo box? Cisco also provide the new V boxes.

I haven't seen the packaging used for the Cisco STBs, but the packaging they use for their professional swtiches, routers and hubs tends to be just brown cardboard boxes with Cisco logos, and no indication of what's inside.

vanman 04-12-2010 22:06
Re: TiVo
 
Quote:
Originally Posted by jb66 (Post 35132680)
I was at the store and never got a tivo
Quote:
when will tivo be demoed in our retail shops so people can see it in action? - initially it will be demoed in the oxford st and westfield stores only across jan/feb 2011, all other retail stores will be enabled with the roll-out plan still being worked through for when these will start.

Gavin-D 04-12-2010 22:34
Re: TiVo
 
Quote:
Originally Posted by Stuart (Post 35132684)
You wouldn't. It won't be given a large scale launch until next year.



How do you know it's a Tivo box? Cisco also provide the new V boxes.

I haven't seen the packaging used for the Cisco STBs, but the packaging they use for their professional swtiches, routers and hubs tends to be just brown cardboard boxes with Cisco logos, and no indication of what's inside.
Ah i wasn't aware of that sorry.

Stuart 04-12-2010 23:33
Re: TiVo
 
Quote:
Originally Posted by Gavin-D (Post 35132697)
Ah i wasn't aware of that sorry.
No need to apologise..

WooLLsterQ 05-12-2010 10:34
Re: TiVo
 
Quote:
Originally Posted by vanman (Post 35132660)
Cisco is the manufacturers name of the tivo box.
and the v.box
Well done, but the fact remains they are not even in Red Shed Stores yet so it was definately a Cisco!!;)

The V HD boxes, which are know as Cisco's to the engineer come in a plain brown box with Cisco on. What you saw was a cisco box but i can understand your confusion we all just want our Tivo's!!!

Taf 05-12-2010 13:18
Re: TiVo
 
http://reviews.cnet.co.uk/tv-recorde...view-50001852/

£200 for a box that you have to hand back if you leave Virgin?

jb66 05-12-2010 13:30
Re: TiVo
 
Quote:
Originally Posted by Taf (Post 35132881)
http://reviews.cnet.co.uk/tv-recorde...view-50001852/

£200 for a box that you have to hand back if you leave Virgin?
£200 for a box with a lifetime warrrenty?

Peter_ 05-12-2010 13:37
Re: TiVo
 
Quote:
Originally Posted by Taf (Post 35132881)
http://reviews.cnet.co.uk/tv-recorde...view-50001852/

£200 for a box that you have to hand back if you leave Virgin?
If you buy a HD box from SKY it is your property and they only support it for free for one year after which you have to add an insurance subscription to your package which can be around £10 per month.

You only lease the box from Virginmedia and as it always remains their property they provide free service engineers and even replace faulty equipment for whole time that you are a subscriber.

You are paying the £200 to be one of the first to have such a box in your property and the customers that get this box will have the bragging rights sewn up.

It is your money and you can choose whichever provider you prefer but if both are available to you then I would vote with my wallet every time.

vanman 05-12-2010 13:57
Re: TiVo
 
Quote:
Originally Posted by WooLLsterQ (Post 35132810)
Well done, but the fact remains they are not even in Red Shed Stores yet so it was definately a Cisco!!;)

The V HD boxes, which are know as Cisco's to the engineer come in a plain brown box with Cisco on. What you saw was a cisco box but i can understand your confusion we all just want our Tivo's!!!
i think that it is you that is confused go back to post #269
and read more carefully

pauldavies83 05-12-2010 14:03
Re: TiVo
 
I really don't agree with this "free service engineers" line - lets face it, you should be getting free service engineers regardless. We shouldn't be slapping Virgin on the back and saying "well done" for this.

The customer is paying a subscription to watch a TV service - if the equipment Virgin insist you use to receive this subscription doesn't work, I'd expect it was repaired without charge! Otherwise you would be paying for something you couldn't access.

The £200 upfront charge is buying the equipment in for Virgin for them to then rent to you, plain and simple. When you rent a TV, or lease a car, your not paying the company up front for it for them to buy it and then paying the rental on it as well. They buy their asset, and then you pay the rental to them.

So Virgin seem to want it both ways. Good luck to them - best of both worlds for them and their business model :)

PS we all know Sky try to con you out of ~£60 to send a service engineer out - doesn't mean people pay it. I know people who have had multiple service visits free of charge.

Peter_ 05-12-2010 14:05
Re: TiVo
 
Quote:
Originally Posted by pauldavies83 (Post 35132916)
I really don't agree with this "free service engineers" line - lets face it, you should be getting free service engineers regardless. We shouldn't be slapping Virgin on the back and saying "well done" for this.

The customer is paying a subscription to watch a TV service - if the equipment Virgin insist you use to receive this subscription doesn't work, I'd expect it was repaired without charge! Otherwise you would be paying for something you couldn't access.

The £200 upfront charge is buying the equipment in for Virgin for them to then rent to you, plain and simple. When you rent a TV, or lease a car, your not paying the company up front for it for them to buy it and then paying the rental on it as well. They buy their asset, and then you pay the rental to them.

So Virgin seem to want it both ways. Good luck to them - best of both worlds for them and their business model :)

PS we all know Sky try to con you out of ~£60 to send a service engineer out - doesn't mean people pay it. I know people who have had multiple service visits free of charge.
You pays your money you make your choice, it is down to you if you want the latest piece of kit or not as SKY will not have TiVo.

ahardie 05-12-2010 14:30
Re: TiVo
 
Quote:
Originally Posted by pauldavies83 (Post 35132916)
I really don't agree with this "free service engineers" line - lets face it, you should be getting free service engineers regardless. We shouldn't be slapping Virgin on the back and saying "well done" for this.

The customer is paying a subscription to watch a TV service - if the equipment Virgin insist you use to receive this subscription doesn't work, I'd expect it was repaired without charge! Otherwise you would be paying for something you couldn't access.

The £200 upfront charge is buying the equipment in for Virgin for them to then rent to you, plain and simple. When you rent a TV, or lease a car, your not paying the company up front for it for them to buy it and then paying the rental on it as well. They buy their asset, and then you pay the rental to them.

So Virgin seem to want it both ways. Good luck to them - best of both worlds for them and their business model :)

PS we all know Sky try to con you out of ~£60 to send a service engineer out - doesn't mean people pay it. I know people who have had multiple service visits free of charge.
You cant just call up and ask for a call out for free with Sky. If your box has totally failed you might be able to blag a call out from them but on the other hand you might not. Sky charge eight or nine pounds a month to get a guaranteed call out so they obviously dont think the sky way is perfect either. All your negative posts tend to suggest that you dont think it is worth having a tivo box anyway so you are perhaps not the best to judge whether the price is worth it. Personally I do think from what I have read that it is worth paying extra for tivo and a 1Tb drive. The only thing I can see against it is that the price will probably drop within a year but that is always a disadvantage to being one of the first. When things are new and in short supply companies can sell them at a premium price. How much money have the first purchasers of the Sky 1Gb box lost in the last few months?

Andy C 05-12-2010 16:31
Re: TiVo
 
Quote:
Originally Posted by pauldavies83 (Post 35132916)
The £200 upfront charge is buying the equipment in for Virgin for them to then rent to you, plain and simple. When you rent a TV, or lease a car, your not paying the company up front for it for them to buy it and then paying the rental on it as well. They buy their asset, and then you pay the rental to them.
To buy the box in a high street store, if you could, would probably cost around £500+. Virgin don't just need to recoup the box manufacturing costs but also the cost of the TiVo license and development. Virgin wont be makng any money for a long time.

A car rental company just buys in a fleet of cars and rents them, they haven't had the car custom built for them and bought a license to use a certain interior and had it custom designed and developed.

VM do not require you to have TiVo, it's currently a premium service so if you don't want to pay for it do without.


A.

---------- Post added at 15:31 ---------- Previous post was at 13:39 ----------

Quote:
Originally Posted by WooLLsterQ (Post 35132240)
Called Staff packs today and was informed the next roll out after the "Tivo 500" we be a second batch of 500 units only again to staff and it will be early to mid January!!
I would of thought some of the people who have been long time beta field testers for the current boxes may have got a look in for an early install also, but I guess not. It's not just staff that sell products, customers/testers do also. Hell if the box was sat under my TV there would at least 10 people switching from Sky tomorrow! People are still impressed by my Series 1 TiVo...


Andy.

Stuart 05-12-2010 16:32
Re: TiVo
 
Quote:
Originally Posted by pauldavies83 (Post 35132916)
I really don't agree with this "free service engineers" line - lets face it, you should be getting free service engineers regardless. We shouldn't be slapping Virgin on the back and saying "well done" for this.

The customer is paying a subscription to watch a TV service - if the equipment Virgin insist you use to receive this subscription doesn't work, I'd expect it was repaired without charge! Otherwise you would be paying for something you couldn't access.

The £200 upfront charge is buying the equipment in for Virgin for them to then rent to you, plain and simple. When you rent a TV, or lease a car, your not paying the company up front for it for them to buy it and then paying the rental on it as well. They buy their asset, and then you pay the rental to them.

So Virgin seem to want it both ways. Good luck to them - best of both worlds for them and their business model :)

PS we all know Sky try to con you out of ~£60 to send a service engineer out - doesn't mean people pay it. I know people who have had multiple service visits free of charge.
Tell me. With Sky, are you free to use your own equipment (AFAIK you are)? Also, whether you use Sky branded or your own equipment, can you get it repaired for free when it's out of warranty?

Legitimatly. IE without having to threaten to leave.

pauldavies83 05-12-2010 19:52
Re: TiVo
 
Quote:
Originally Posted by Stuart (Post 35132982)
Tell me. With Sky, are you free to use your own equipment (AFAIK you are)? Also, whether you use Sky branded or your own equipment, can you get it repaired for free when it's out of warranty?

Legitimatly. IE without having to threaten to leave.
You can source your own equipment - I believe by the letter of Sky's T&C's it has to be Sky branded, as their branded equipment is the only equipment that supports their encryption system. You are free to obtain it from anywhere (i.e. eBay) and they will configure your viewing card accordingly.

If you supply your own box, they aren't going to repair it.

---------- Post added at 18:45 ---------- Previous post was at 18:39 ----------

Quote:
Originally Posted by Andy C (Post 35132936)
To buy the box in a high street store, if you could, would probably cost around £500+. Virgin don't just need to recoup the box manufacturing costs but also the cost of the TiVo license and development. Virgin wont be makng any money for a long time.
There is no way they would sell such a box for £500 - it would have to compete in its marketplace.

You can get dual-tuner PVR's for less than £200 - how would they get away with charging ~£300 more for similar hardware?

Quote:
Originally Posted by Andy C (Post 35132936)
A car rental company just buys in a fleet of cars and rents them, they haven't had the car custom built for them and bought a license to use a certain interior and had it custom designed and developed.
I'm willing to bet nothing in the box Cisco has manufactured is proprietary - it will be off the shelf components that have been assembled for VM in this instance, but I wouldn't be surprised to see the same hardware making its way into other global cable provider's stock (albeit more than likely in a more generic casing).

Quote:
Originally Posted by Andy C (Post 35132936)
VM do not require you to have TiVo, it's currently a premium service so if you don't want to pay for it do without.
Given the quality of the V+ service, maybe they do require people to have TiVo? And maybe VM are relying on this? Otherwise, why has the V+ not seen any reasonable improvement (especially in performance) for years. As I have stated before, I had one of the original TiVo's, and at a reasonable price given the age of the technology I'll be more than happy to finally ditch the V+ and have one again - here's hoping the existing customer price is a lot more reasonable as has been winked at.

---------- Post added at 18:49 ---------- Previous post was at 18:45 ----------

Quote:
Originally Posted by ahardie (Post 35132932)
All your negative posts tend to suggest that you dont think it is worth having a tivo box anyway so you are perhaps not the best to judge whether the price is worth it.
Not at all, i've had a TiVo before and I'd absolutely love one again - if it wasn't for the dual-tuner and the very good deal we got from Sky on Sky+ I'd probably still be using my Series 1 TiVo now (providing I had it and it still worked). My negativity is aimed at the spin that is being put on this "revolutionary new product", that sans a few changes is 10 years old, yet is being priced not far away from what it was 10 years ago when it first arrived. Technology prices drop over time, not stagnate.

Quote:
Originally Posted by ahardie (Post 35132932)
Personally I do think from what I have read that it is worth paying extra for tivo and a 1Tb drive
Personally, I think the only reason to have a 1TB drive is HD - and you've already paid the company for HD, so surely they can allow you the ability to record what you have already paid for? And 1TB drives can be had for peanuts to consumers, let alone trade. The £200 wouldn't suddenly become < £100 by halving the drive capacity, as the cost difference between the two drives would be negligible.

---------- Post added at 18:52 ---------- Previous post was at 18:49 ----------

Quote:
Originally Posted by Masque (Post 35132918)
You pays your money you make your choice, it is down to you if you want the latest piece of kit or not as SKY will not have TiVo.
Thanks for the constructive addition to the discussion. I do "pays my money" and will make my choice - at £200 it will be a no.

grimwau 05-12-2010 19:59
Re: TiVo
 
If you pay £200 up front for the box do you still get charged for it ob the monthly bill?

Peter_ 05-12-2010 20:00
Re: TiVo
 
Quote:
Originally Posted by pauldavies83 (Post 35133066)
You can source your own equipment - I believe by the letter of Sky's T&C's it has to be Sky branded, as their branded equipment is the only equipment that supports their encryption system. You are free to obtain it from anywhere (i.e. eBay) and they will configure your viewing card accordingly.

If you supply your own box, they aren't going to repair it.

---------- Post added at 18:45 ---------- Previous post was at 18:39 ----------



There is no way they would sell such a box for £500 - it would have to compete in its marketplace.

You can get dual-tuner PVR's for less than £200 - how would they get away with charging ~£300 more for similar hardware?



I'm willing to bet nothing in the box Cisco has manufactured is proprietary - it will be off the shelf components that have been assembled for VM in this instance, but I wouldn't be surprised to see the same hardware making its way into other global cable provider's stock (albeit more than likely in a more generic casing).



Given the quality of the V+ service, maybe they do require people to have TiVo? And maybe VM are relying on this? Otherwise, why has the V+ not seen any reasonable improvement (especially in performance) for years. As I have stated before, I had one of the original TiVo's, and at a reasonable price given the age of the technology I'll be more than happy to finally ditch the V+ and have one again - here's hoping the existing customer price is a lot more reasonable as has been winked at.

---------- Post added at 18:49 ---------- Previous post was at 18:45 ----------



Not at all, i've had a TiVo before and I'd absolutely love one again - if it wasn't for the dual-tuner and the very good deal we got from Sky on Sky+ I'd probably still be using my Series 1 TiVo now (providing I had it and it still worked). My negativity is aimed at the spin that is being put on this "revolutionary new product", that sans a few changes is 10 years old, yet is being priced not far away from what it was 10 years ago when it first arrived. Technology prices drop over time, not stagnate.



Personally, I think the only reason to have a 1TB drive is HD - and you've already paid the company for HD, so surely they can allow you the ability to record what you have already paid for? And 1TB drives can be had for peanuts to consumers, let alone trade. The £200 wouldn't suddenly become < £100 by halving the drive capacity, as the cost difference between the two drives would be negligible.





Thanks for the constructive addition to the discussion. I do "pays my money" and will make my choice - at £200 it will be a no.
None of this really matters as only Virginmedia have rights to the TiVo in the UK and many people will go for it as £200 is not a great deal for such kit.

No amount of trying to compare prices of components matter either as it has to work as a TiVo and it has to be added to your account and paired with a viewing card and this can only happen with products supplied by Virginmedia and in their inventory.

As I said in the earlier post "If you want it then you will happily pay the price asked for the kit" if not stick with your 2 tuner SKY box.;)

---------- Post added at 19:00 ---------- Previous post was at 19:00 ----------

Quote:
Originally Posted by grimwau (Post 35133074)
If you pay £200 up front for the box do you still get charged for it ob the monthly bill?
They usually just add the cost onto your next bill.

BenMcr 05-12-2010 20:05
Re: TiVo
 
Quote:
Originally Posted by Masque (Post 35133075)
They usually just add the cost onto your next bill.
Not for that amount that won't ;)

It will likely be payment at order

Andy C 05-12-2010 20:06
Re: TiVo
 
Quote:
Originally Posted by pauldavies83 (Post 35133066)
There is no way they would sell such a box for £500 - it would have to compete in its marketplace.

You can get dual-tuner PVR's for less than £200 - how would they get away with charging ~£300 more for similar hardware?
As you've owned a TiVo before do you not think it does so much more than existing Freeview PVRs? Even the UI is better than anything on any current box I've used. I still use my Series 1 TiVo with a Freeview box and although it's only single tuner, the software can compensate for it (providing there's a repeat).

It also depends on the manufacturer... yes there are cheap Freeview dual-tuner PVRs for under £200, but the FreeviewHD box from Panasonic is £500... which again the VM TiVo will blow away both feature, UI and storage wise (it only has a 250GB HDD).


Andy.

Peter_ 05-12-2010 20:08
Re: TiVo
 
Quote:
Originally Posted by BenMcr (Post 35133082)
Not for that amount that won't ;)

It will likely be payment at order
Good to know Ben.;)

muppetman11 05-12-2010 21:06
Re: TiVo
 
Quote:
Originally Posted by BenMcr (Post 35133082)
Not for that amount that won't ;)

It will likely be payment at order
Bring it on when will I get my phone call LOL ;)

Digital Fanatic 05-12-2010 21:21
Re: TiVo
 
I think that everyone should think of the upfront £199 (or less ;) ) as a downpayment to keep your monthly sub for TiVo low.

VM have to pay for the equipment and the upkeep/replace and repair. They are a business and as such need to make money. They aren't getting the boxes/TiVo software for free :)

jb66 05-12-2010 22:00
Re: TiVo
 
Maybe virgin could let you buy it for £499 and offer no support after 1 year, also the customer can keep it if they leave but virgin to use as a doorstop!

VirginMediaPhil 05-12-2010 22:12
Re: TiVo
 
I think I'll just wait for the £200 price to be dropped.

jb66 05-12-2010 22:40
Re: TiVo
 
Give it a year there will be offers eventually

Stuart 05-12-2010 22:46
Re: TiVo
 
Quote:
Originally Posted by pauldavies83 (Post 35133066)
You can source your own equipment - I believe by the letter of Sky's T&C's it has to be Sky branded, as their branded equipment is the only equipment that supports their encryption system. You are free to obtain it from anywhere (i.e. eBay) and they will configure your viewing card accordingly.

If you supply your own box, they aren't going to repair it.[COLOR="Silver"]
Which is actually my point. With VM, you do pay, but repairs are included as long as you are subscribed to the service. With Sky, you have the upfront cost of the box. You also pay a subscription for the service, but you do *not* get free repairs beyond the warranty.

ahardie 05-12-2010 22:59
Re: TiVo
 
Quote:
Originally Posted by pauldavies83 (Post 35133066)


Personally, I think the only reason to have a 1TB drive is HD - and you've already paid the company for HD, so surely they can allow you the ability to record what you have already paid for? And 1TB drives can be had for peanuts to consumers, let alone trade. The £200 wouldn't suddenly become < £100 by halving the drive capacity, as the cost difference between the two drives would be negligible.
I don't get your point here at all. Are Sky giving away 1TB boxes? I dont think so and they are the ones charging £10 per month extra for HD.


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