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-   -   Virgin Media Hijack customers browser search options (https://www.cableforum.uk/board/showthread.php?t=33654059)

carlwaring 29-06-2012 12:27

Re: Virgin Media Hijack customers browser search options
 
Not that that matters to most non-tech people who probably neither know nor care. (Just like me.)

Milambar 29-06-2012 12:58

Re: Virgin Media Hijack customers browser search options
 
The old "doesn't affect me, so it doesn't matter, therefore theres nothing wrong with it" attitude, I see.

Well, if you get burgled, it wouldn't affect me, so it doesn't matter, therefore theres nothing wrong with it!

OK, its a bad analogy I know, but the only one I can think of with this migraine. I'm sure you will realise what I'm trying to say however.

qasdfdsaq 29-06-2012 13:07

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by Milambar (Post 35447887)
Well, if you get burgled, it wouldn't affect me, so it doesn't matter, therefore theres nothing wrong with it!

OK, its a bad analogy I know, but the only one I can think of with this migraine. I'm sure you will realise what I'm trying to say however.

Actually a pretty good analogy.

He gets burgled, doesn't affect us, we don't care and there's no need for any police.

carlwaring 29-06-2012 13:51

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by Milambar (Post 35447887)
The old "doesn't affect me, so it doesn't matter, therefore theres nothing wrong with it" attitude, I see.

So exactly what is "wrong" with it then, how does it affect me?

Quote:

Well, if you get burgled, it wouldn't affect me, so it doesn't matter, therefore theres nothing wrong with it!
Well my getting burgled certainly won't affect you, no.

Quote:

OK, its a bad analogy I know..
Indeed.

Quote:

I'm sure you will realise what I'm trying to say however.
No I don't. But I am happy to wait until your migraine has passed before you answer the questions I posed, above.

Quote:

Originally Posted by qasdfdsaq (Post 35447895)
Actually a pretty good analogy.

No, it really isn't.

Quote:

He gets burgled, doesn't affect us, we don't care...
That's fair enough; though I think I would care that you had been a victim of crime even though I wasn't directly affected :)

Quote:

...and there's no need for any police.
Unfortunately, this is where the analogy falls down. There is a need for the police to solve my burglary; even though you remain un-affected by it.

Still doesn't explain why I should be worried that VM want to offer me some help and suggestions as to what I may have been looking for.

passingbat 29-06-2012 14:27

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by carlwaring (Post 35447007)
Way to resurrect a dead thread :rolleyes:

It's helped me; I knew nothing about it until I read this thread just now. Now switched off.

carlwaring 29-06-2012 14:43

Re: Virgin Media Hijack customers browser search options
 
Why?

Sirius 29-06-2012 15:20

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by qasdfdsaq (Post 35447895)
Actually a pretty good analogy.

He gets burgled, doesn't affect us, we don't care and there's no need for any police.

I object to the hijacking on the grounds you are opted in automatically to something that makes money for the people who automatically opted you in.

carlwaring 29-06-2012 15:37

Re: Virgin Media Hijack customers browser search options
 
I suppose that's a fair point.

But anyway, how often do you actually mis-type a URL so you see this screen and then click on one of the links? It happens to me very rarely so they're certainly not making anything through me :)

And I certainly don't begrudge VM another revenue stream if it helps them improve my services ;)

qasdfdsaq 29-06-2012 15:54

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by carlwaring (Post 35447917)
No, it really isn't.

Yes, it really is.

carlwaring 29-06-2012 16:05

Re: Virgin Media Hijack customers browser search options
 
How the heck is a burglary (that of course does not actually directly affect anyone but the person burgled) a good analogy for this? :confused: It makes absolutely NO sense!

passingbat 29-06-2012 16:15

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by carlwaring (Post 35447940)
Why?



Innocent as I'm sure it is, I object to VM changing my PC settings without informing me first and giving me the option. The default should be OFF

BenMcr 29-06-2012 16:36

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by passingbat (Post 35447994)
Innocent as I'm sure it is, I object to VM changing my PC settings without informing me first and giving me the option. The default should be OFF

Technically they aren't going anywhere near your PC - it's all on Virgin's end

carlwaring 29-06-2012 17:53

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by passingbat (Post 35447994)
Innocent as I'm sure it is, I object to VM changing my PC settings without informing me first and giving me the option. The default should be OFF

And as a point of principle it's fair enough, but it's not really doing any harm is it?

---------- Post added at 16:53 ---------- Previous post was at 16:52 ----------

Quote:

Originally Posted by BenMcr (Post 35448011)
Technically they aren't going anywhere near your PC - it's all on Virgin's end

Another, very relevant, point :)

Peter_ 29-06-2012 23:33

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by passingbat (Post 35447994)
Innocent as I'm sure it is, I object to VM changing my PC settings without informing me first and giving me the option. The default should be OFF

No setting are altered on your pc if you use google for instance this does not happen as it is set only on the Virgin Media home page.

Toto 30-06-2012 08:52

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by jempalmer (Post 35447095)
I was unaware of this until the thread was reopened. I checked and it seems that I am opted out. How often should one check? Presumably I'll be redirected to an ad laden page if it changes?

It's modem dependant, if you change modem, you are opted back in, so when you try a URL that should return NXDOMAIN, you'll be prompted with the VM "did you mean this?" search page. HTH

carlwaring 30-06-2012 09:40

Re: Virgin Media Hijack customers browser search options
 
Which, surely, is actually more helpful? And, AFAIK, Google do a similar thing with search terms :)

Hugh 30-06-2012 09:58

Re: Virgin Media Hijack customers browser search options
 
I think people would like the option, rather than it being a default (if it is).

Sirius 30-06-2012 10:10

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by Hugh (Post 35448201)
I think people would like the option, rather than it being a default (if it is).


It's opt out not opt in as standard.

carlwaring 30-06-2012 12:12

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by heero_yuy (Post 35448225)
I had it come up out of the blue when I tried to access my banks website recently. There was nothing wrong with the URL and it accessed correctly once I disabled VM's interferance.

Sorry but I just don't believe that.

Quote:

I'd rather see the raw server error...
If the URL was correct then there would have been no server error for VM's system to intercept.

Quote:

...than VM's assumption of what I'm trying to access as for me it's likely to me of more use.
So you'd rather not know what was wrong? :confused:

Sirius 30-06-2012 12:59

Re: Virgin Media Hijack customers browser search options
 
I already pay vm for my broadband, why should they then be allowed to make money from my search redirects when I was initially not told it was turned on ??. So glad I now know how to turn off the hijacking? I have never agreed with any system that automaticaly opts you in where there is a financial gain

cookie_365 30-06-2012 13:59

Re: Virgin Media Hijack customers browser search options
 
I remember turning this off in the past, it now seems to have turned itself back on overnight.

This page claims you can turn it off by going to the advanced search settings page but all I get with that is a 503 Service Temporarily Unavailable error.

Not impressed.

BenMcr 30-06-2012 14:02

Re: Virgin Media Hijack customers browser search options
 
The options page is working for me on my VM broadband connectiopn

carlwaring 30-06-2012 14:38

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by heero_yuy (Post 35448239)
I wish they'd concentrate on making the network run fast and reliable....

Erm... they are doing :rolleyes:

ferretuk 30-06-2012 17:00

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by BenMcr (Post 35448250)
The options page is working for me on my VM broadband connectiopn

Not working in Hitchin at 15:50 30/6

http://www.pwatson.org/virgin.png

tdadyslexia 02-07-2012 08:24

Re: Virgin Media Hijack customers browser search options
 
@ferretuk, It's working here in Middlesbrough.

Is it still not working for you?

ferretuk 02-07-2012 09:11

Re: Virgin Media Hijack customers browser search options
 
Working now...

Paul 02-07-2012 14:34

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by carlwaring (Post 35448226)
Sorry but I just don't believe that.


If the URL was correct then there would have been no server error for VM's system to intercept.

Nobody cares what you believe Carl.

This post seems like nothing more than being argumentative for the sake of it (again). This is what we call trolling.

So here is your last warning : Stop trolling threads.

If you dont, I will kick you off Cable Forum (assuming Mick doesnt do it first).

Just so its perfectly clear, this isnt a debate, there is no right of appeal, or any other conversation to be entered into.
You will do as requested, or your account will be terminated. We have had more than enough of your arguing, trolling and general mindless posting.

carlwaring 02-07-2012 15:19

Re: Virgin Media Hijack customers browser search options
 
I have just spent the last five minutes deliberately mis-spelling/mis-typing URLs into Google's address bar and have yet to be presented with the VM 'advanced search system' (or whatever it's called.) I recently upgraded to 30mb and so got a new router and have no opted-out.

So my question is this....

Quote:

Originally Posted by heero_yuy (Post 35448225)
I had it come up out of the blue when I tried to access my banks website recently. There was nothing wrong with the URL and it accessed correctly once I disabled VM's interferance.

If I can't deliberately trigger it by entering wrong URLs yet heero_yuy can seemingly trigger it by entering a correct URL, something is obviously wrong somewhere.

ETA:
Okay. I just got it by typing in www.hafilax-online.co.uk instead of the obvious. Interestingly, it didn't offer me the correct URL :D

qasdfdsaq 02-07-2012 15:31

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by carlwaring (Post 35448810)
If I can't deliberately trigger it, what am I doing wrong by entering wrong URLs yet heero_yuy can trigger it by entering a correct URL, one of us is obviously wrong. So who is?

Resisting the obvious temptation to simply blame you it could quite easily be neither.

There are plenty of legitimate explanations for such behaviour, such as a particular VM DNS server in one area having a transient network issue that prevents it reaching the DNS server of the site in question; the same thing could happen at the other end.

The only thing that's wrong is your attitude of if you don't know about it then there is no alternative explanation.

Sirius 02-07-2012 15:46

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by qasdfdsaq (Post 35448817)
Resisting the obvious temptation to simply blame you it could quite easily be neither.

There are plenty of legitimate explanations for such behaviour, such as a particular VM DNS server in one area having a transient network issue that prevents it reaching the DNS server of the site in question; the same thing could happen at the other end.

The only thing that's wrong is your attitude of if you don't know about it then there is no alternative explanation.


I can trigger it just by going to the link and selecting that i wish to have my dns hijacked, Then all i need do is misspell a URL and bingo there it is. However i have no intention of leaving it hijacked

carlwaring 02-07-2012 16:12

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by qasdfdsaq (Post 35448817)
The only thing that's wrong is your attitude of if you don't know about it then there is no alternative explanation.

Thank you for taking the time to explain it for me.

I realise I can sometimes be a little blunt but that's just how I am. I do try not to be and no offence is ever intended.

jempalmer 02-07-2012 20:02

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by carlwaring (Post 35448829)
Thank you for taking the time to explain it for me.

I realise I can sometimes be a little blunt but that's just how I am. I do try not to be and no offence is ever intended.

And that's why we have such a huge affection for you Carl. We love you really, despite your blunt approach. Incidentally, why have you not replied to my heart felt PM? I feel somewhat hurt :p:.

carlwaring 02-07-2012 20:28

Re: Virgin Media Hijack customers browser search options
 
Quote:

Originally Posted by jempalmer (Post 35448893)
Incidentally, why have you not replied to my heart felt PM? I feel somewhat hurt :p:.

The one from last week? Thought I had! (Just checked. I replied to the first; not the second :blush:)


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