Re: New Speed Upgrades 8th March. (Part 3)
 

Click "Go Advanced"

Go to the manage attachements button.

It's all easy from there :D

Re: New Speed Upgrades 8th March. (Part 3)
 

I got the same downtime in Manchester (Wythenshawe area) but at 1am, I'm on 750k there's been no speed increase though.

Re: New Speed Upgrades 8th March. (Part 3)
 

[img]Download Failed (1)[/img]

My pc completely frozed at 12:45, it was like a cpu spike, cm cut off and then i rebooted, got nothing after 10 or so minutes.

So i guess nothing to report in glasgow

Re: New Speed Upgrades 8th March. (Part 3)
 

thanks alot friend

chris :D

I used bt speed test BTW!

Re: New Speed Upgrades 8th March. (Part 3)
 

http://www.adslguide.org.uk/tools/speedtest.asp

Might be better to use that one, more accurate than a actual normal download.

Re: New Speed Upgrades 8th March. (Part 3)
 

thanks

Direction

Actual Speed

True Speed (estimated)

Downstream1258 Kbps (157.3 KB/sec)1358 Kbps (inc. overheads)Upstream245 Kbps (30.6 KB/sec)264 Kbps (inc. overheads)

:disturbd:

nout good there :sleep:

Re: New Speed Upgrades 8th March. (Part 3)
 

i use DSLZone's

http://www.dslzoneuk.net/speedtest.php

Re: New Speed Upgrades 8th March. (Part 3)
 

I think thats alot more accurate thank you for the link!!!!

now i can see the increase when or if it happens:rolleyes:

Re: New Speed Upgrades 8th March. (Part 3)
 

nothing to report in belfast.. not a thing.. no disrubtions etc..

Re: New Speed Upgrades 8th March. (Part 3)
 

I'm confused....does upload count towards the 1GB/day or just download?

Re: New Speed Upgrades 8th March. (Part 3)
 

I think it does, but i can't confirm it, unless anybody else knows ?

Re: New Speed Upgrades 8th March. (Part 3)
 

It'll be nice to celebrate my 22nd birthday with a free upgrade from NTL!!

So Ntl, by midnight tonight please!!

Re: New Speed Upgrades 8th March. (Part 3)
 

i think its both isnt it? :S

Re: New Speed Upgrades 8th March. (Part 3)
 

i dont think its going to take place this week - going on an earlier post - oh well, another week wont hurt...

Re: New Speed Upgrades 8th March. (Part 3)
 

UMMM i think im more looking fwd to the 8Meg update at the end of 2006

.......... :)

Re: New Speed Upgrades 8th March. (Part 3)
 

it could happen earlier than late 2006 .. the competition has only begun!

Re: New Speed Upgrades 8th March. (Part 3)
 

Yeh i get you, so many internet companies competing... come on NTL pull your fingers out and get the daily allowance up to 3gig daily ... that would be kinda nice with the speeds were going to get..

Re: New Speed Upgrades 8th March. (Part 3)
 

:birthday:

Re: New Speed Upgrades 8th March. (Part 3)
 

Cheers mate.

Hopefully Ntl will be just as kind!!

Will I have to manually reboot the SACM, or will it do it by itself when its done?

Re: New Speed Upgrades 8th March. (Part 3)
 

last update i didnt reboot was auto maybe the same this time just have to wait and see :)

Re: New Speed Upgrades 8th March. (Part 3)
 

Should be automatic (ie no reboot needed)

Re: New Speed Upgrades 8th March. (Part 3)
 

good night all.. got to sign on at the local J/C tomoz at 9 am :'( im going to leave my modem switched off all night and prey :D could help worth a shot

chris

Re: New Speed Upgrades 8th March. (Part 3)
 

nothing

Re: New Speed Upgrades 8th March. (Part 3)
 

Notts is enabled for 3 Mb goto http://www.ntlworld.com/data-feeds/e...tierMigration/ clicked on upgrade your modem then on Upgrade to 1.5 entered details and was given option to upgrade to 3Mb :D 06:30 am

Re: New Speed Upgrades 8th March. (Part 3)
 

;)Yay im upgraded in teesside just did what the last post said 3 mb

Re: New Speed Upgrades 8th March. (Part 3)
 

Nice find. Just upgraded here too in Bexley:

1st 128K took 360 ms = 364089 Bytes/sec = approx 3029 kbits/sec
2nd 128K took 359 ms = 365103 Bytes/sec = approx 3038 kbits/sec
3rd 128K took 360 ms = 364089 Bytes/sec = approx 3029 kbits/sec
4th 128K took 359 ms = 365103 Bytes/sec = approx 3038 kbits/sec

:D

Re: New Speed Upgrades 8th March. (Part 3)
 

just upgraded here in west sussex to 3meg, thanks for the link

Re: New Speed Upgrades 8th March. (Part 3)
 

no prob :D

Re: New Speed Upgrades 8th March. (Part 3)
 

Just upgraded my speed in coventry

And thanks for the link

Re: New Speed Upgrades 8th March. (Part 3)
 

I am on the 1.5meg speed and would really like that 3meg but i will wait til 8am to phone CS because that may mess up my £18.99/month broadband price.

Re: New Speed Upgrades 8th March. (Part 3)
 

Interesting question that,would it alter the offer which is on at this moment in time :rolleyes: then again was we supposed to find it ?????????????

Re: New Speed Upgrades 8th March. (Part 3)
 

Still on 1.5 in reading..

Re: New Speed Upgrades 8th March. (Part 3)
 

Did a reboot in Swindon, no upgrade here either.

Re: New Speed Upgrades 8th March. (Part 3)
 

Did you follow this advice ?

Re: New Speed Upgrades 8th March. (Part 3)
 

Still 1.5 in Glasgow.

Maximum Downstream Data Rate : 1536000 bps
Maximum Upstream Data Rate : 256000 bps

I thought the upgrades were going automatically?

Re: New Speed Upgrades 8th March. (Part 3)
 

But aren't you paying to upgrade to another tier on that page(for people who want to pay for a higher tier)?

Re: New Speed Upgrades 8th March. (Part 3)
 

Upgraded in Oxord :)

Re: New Speed Upgrades 8th March. (Part 3)
 

So when does the 300k-1Mb upgrade page come up on ntlworld?

Re: New Speed Upgrades 8th March. (Part 3)
 

Anyone been upgraded from 750MB to 2MB using this link?

I'd try it only my password isn't working. :rolleyes:

Re: New Speed Upgrades 8th March. (Part 3)
 

Yep I just upgraded via it now :)

Re: New Speed Upgrades 8th March. (Part 3)
 

Yes

Tue, 8 Mar 2005 07:52:45 UTC
1st 128K took 510 ms = 257004 Bytes/sec = approx 2138 kbits/sec
2nd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
3rd 128K took 521 ms = 251578 Bytes/sec = approx 2093 kbits/sec
4th 128K took 501 ms = 261621 Bytes/sec = approx 2177 kbits/sec

Manchester :D

Re: New Speed Upgrades 8th March. (Part 3)
 

yep just upgraded :D

http://img239.exs.cx/img239/8449/129iz.jpg


:D :D

Re: New Speed Upgrades 8th March. (Part 3)
 

Not yet I would think, might be quicker to ring them up.... marginally :p:

Re: New Speed Upgrades 8th March. (Part 3)
 

OOOhhhh - happy is me :)

Re: New Speed Upgrades 8th March. (Part 3)
 

ummm wot do i do lol

im in manchester btw

my current is 1.39... 0_o i seem to have lost a meg wtf!

i mean 10ks :dozey:

Re: New Speed Upgrades 8th March. (Part 3)
 

but theres nothing on this link that says 2mb :|.... i live in kent and so far no speed increase. I dont know my password so should i just give them a ring???

Re: New Speed Upgrades 8th March. (Part 3)
 

to recieve ur password i would say yes im going to try upgrade now :D

Re: New Speed Upgrades 8th March. (Part 3)
 

Go for it. I am on hold with them right now. And will still be on hold at mid-day....lol

Re: New Speed Upgrades 8th March. (Part 3)
 

login to ntl: Broadband Internet - Connection Speed Upgrade Unable to upgrade your connection speed We are sorry that your current package or connection speed is not appropriate for an online speed upgrade. Please call customer support on 0800 052 2000 for further assistance with changing your service level.




I get the above error when I try and upgrade my speed through that web site.

Re: New Speed Upgrades 8th March. (Part 3)
 

When you go through to the next section it tells you about the new speeds - if you don't know your password I guess you'll have to call them.

Re: New Speed Upgrades 8th March. (Part 3)
 

same as maybe its not ready for us yet? :Yikes:

Re: New Speed Upgrades 8th March. (Part 3)
 

So are we meant to use the Cable Modem link even if we have a STB? If I click the STB then it tells me to phone them up.

Re: New Speed Upgrades 8th March. (Part 3)
 

What speed are you currently on and are you using a Set top Box or Stand alone cable modem to connect with?

Re: New Speed Upgrades 8th March. (Part 3)
 

sacm 1.5meg

Re: New Speed Upgrades 8th March. (Part 3)
 

Woohooo! I'm now on 3mb. Thanks to the guy that found the link. :D

Re: New Speed Upgrades 8th March. (Part 3)
 

This will be so funny if ur not to find the link and the make u all pay double ....

nuff said

chris

Re: New Speed Upgrades 8th March. (Part 3)
 

Depends where you are in Manchester!




Operation Configuration

Network Access : Enabled
Maximum Downstream Data Rate : 750000 bps
Maximum Upstream Data Rate : 128000 bps
Maximum Number of CPEs : 1

Re: New Speed Upgrades 8th March. (Part 3)
 

Hi Fellas,

What would be the case with Pace STB? Keep on re-booting hoping for the best?

Re: New Speed Upgrades 8th March. (Part 3)
 

I just rang them for my password.

The link gives me that "Unable to upgrade" message. :bigcry:

Re: New Speed Upgrades 8th March. (Part 3)
 

Unless someone else in your geographical area has been upgraded I would say that your locality has yet to be upgraded for the new speed.

Re: New Speed Upgrades 8th March. (Part 3)
 

OMG!!

Once again this board is way ahead of customer services.

I just tried to change from 1.5 mb to 2 mb and was told that they had no roll out date and that their system wasn't updated yet.

Apparently clicking the 2mb button on my account doesn't do anything :rolleyes:

Seems I can either upgrade to 3mb online and pay 37.99 for another month or wait until I get my bill and call CS again.

Re: New Speed Upgrades 8th March. (Part 3)
 

A quick search of the site & it's it's news pages is always a good idea. ;)

http://www.cableforum.co.uk/article/...from-8th-march

:welcome: to the site. :)

Re: New Speed Upgrades 8th March. (Part 3)
 

maybe its doing areas by the hour not at once so i will try again at 9 am and 10 am anmd so on etc.

good luck to all who hasent recieved update

gods speeed to them who have haha ;)

Re: New Speed Upgrades 8th March. (Part 3)
 

And you're likely to get people queueing up to help you with comments like that aren't you?

Re: New Speed Upgrades 8th March. (Part 3)
 

1.5mbps SACM

Re: New Speed Upgrades 8th March. (Part 3)
 

Can we get some sort of Mod interaction here......If the upgrade was supposed to happen automatically over the next few weeks - and the 8th was the day that NTL go live with SELLING the new tiers to new cutsomers, well, somethign just seems wrong. I wouldn't at all be surprised if there was an admin charge on these upgrading peeps bill next month.

Hope not....anyone keen to share their knowledge on this one?

I'm in cov area, and don't really want to upgrade until i know more.

Wiggz

Re: New Speed Upgrades 8th March. (Part 3)
 

Customers on the 750K package or 1.5MB package, will receive a FREE automatic upgrade to 2MB and 3MB. 750K customers with a black PACE Set top box and want to change to the new 2MB speed, need to arrange with ntl a Set top box swap, this will be a free swap.



ok? ,,,,

Re: New Speed Upgrades 8th March. (Part 3)
 

Are you sure this is the way to do it? I'm sure that this web page was there a couple of weeks ago, and that it was the way to upgrade from the old speeds e.g. the paid way

Re: New Speed Upgrades 8th March. (Part 3)
 

Anyone know if the Middleton Area in Manchester has been upgraded, on an STB with 1.5m at the moment, but at work so cant check!

Re: New Speed Upgrades 8th March. (Part 3)
 

Since the link is triggering the new upgraded speeds and therefor the new pricing packages the likelyhood of that happening is slim ;)

Re: New Speed Upgrades 8th March. (Part 3)
 

But it's not an insult I mean that the people that frequent this board tend to be more intelligent than most of the people in charge at NTL.

Re: New Speed Upgrades 8th March. (Part 3)
 

People-I've added a poll to this thread for those who have been upgraded to vote in.

Please vote according to what part of the ntl franchise area you fall into so we can follow the upgrade's path.

If you're unsure as to whether you are Bromley or Langley supplied, then please just ask. :)

[Edit]-2 x Extra vote options added for those who haven't been upgraded. :)

Re: New Speed Upgrades 8th March. (Part 3)
 

:) never know

Re: New Speed Upgrades 8th March. (Part 3)
 

The link is now triggering the new speeds in the areas that are enabled, if your area isn't ready then it tells you it can't do it. See posts above ;)

Re: New Speed Upgrades 8th March. (Part 3)
 

can u explain my area plz... manchester sacm 1.5meg ntl. through a white cable =/

Re: New Speed Upgrades 8th March. (Part 3)
 

Just upgraded from 750k to 2Mb in GU14 :)

Speed test shows:

1st 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
2nd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
3rd 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec
4th 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec

:D

Re: New Speed Upgrades 8th March. (Part 3)
 

Bromley.
__________________

Please-we don't need to see speed test results, we'll take your word for it. ;)

Re: New Speed Upgrades 8th March. (Part 3)
 

What area is Derby in ?

Re: New Speed Upgrades 8th March. (Part 3)
 

Just spoken to someone in technical and they have told me a letter is being sent out with the exact date you will get your upgrade. There is also going to be a microsite setup where you can put your details in to do with the upgrade.

Re: New Speed Upgrades 8th March. (Part 3)
 

New section in the ntlworld user policy. Section 2

http://www.home.ntl.com/page/userpolicy&source=ntlworld

This is the link to the new FAQ:

http://www.home.ntl.com/page/usagefaq

Re: New Speed Upgrades 8th March. (Part 3)
 

so - I'm in notts - do we upgrade manually?? or will it just happen? i have 750 at the moment - will it just auto upgrade to 2meg?

just a little confused??!!

Re: New Speed Upgrades 8th March. (Part 3)
 

Interesting link, found this in it:

Re: New Speed Upgrades 8th March. (Part 3)
 

Just got off the phone with CS. I told her that i would like to recieve the upgrade...she said please hold......came back said that it wasn't available....I told her that it was and read the upgrade options off to her from the link that was previously posted. She again said please hold....Came back again and said wel they must have upgraded the speeds without telling us and you are now on the 3mb service which i just checked and i am.


Swansea area here.

Re: New Speed Upgrades 8th March. (Part 3)
 

They are, but don't ask for help from people "with more than half a brain"

Re: New Speed Upgrades 8th March. (Part 3)
 

manchester started out as NYNEX then was taken over by Cable and Wireless then eventually NTL bought the residential part of Cable and Wireless - so us lot in manchester are classed as 'ex c and w'.

Re: New Speed Upgrades 8th March. (Part 3)
 

Typical ntl lack of communication. :rolleyes:

Please vote Langley in the poll, thanks.
__________________

Check the News page: http://www.cableforum.co.uk/article/...from-8th-march

Re: New Speed Upgrades 8th March. (Part 3)
 

Ok just spoke to someone in CS called Alex who has told me speed upgrades in April for a one off charge of £30.... .who are they trying to kid!

Re: New Speed Upgrades 8th March. (Part 3)
 

what does this mean???? :erm:


Mail Box Error An error has occured whilst trying to retrieve your mailbox details. ( WrongSecurity in page validate). If you need further help, please contact our customer support (0800 052 2000).

When you call customer support, you may be asked for the following information: Applicationntl: Broadband Internet - Connection Speed UpgradeDate & Time08/03/2005 at 08:35Your usernameYour Cable Modem Mac Addressunable to detect
please look on the cable modem or cable modem packagingYour SurnameYour Postcode



thanks

Re: New Speed Upgrades 8th March. (Part 3)
 

It means you've entered the wrong username or password. :)

Re: New Speed Upgrades 8th March. (Part 3)
 

OOO do'h im sure my info is correct and its not accepting it il ring CS

Re: New Speed Upgrades 8th March. (Part 3)
 

want to vote, but don't know what to vote for

west sussex
cable modem
started out as NYNEX then was taken over by Cable and Wireless then eventually NTL

currently 3meg as of now

Re: New Speed Upgrades 8th March. (Part 3)
 

I hope you pointed him in the direction of our news pages!? :LOL:

Re: New Speed Upgrades 8th March. (Part 3)
 

Can someone pleae provide the link to test your speed please ?

Re: New Speed Upgrades 8th March. (Part 3)
 

It's says Ex Cable & Wireless Area in the poll, what are you confused about? :erm:

Re: New Speed Upgrades 8th March. (Part 3)
 

I had to get off the phone I just wanted to laugh...shows how crap the communication is within this company!

Re: New Speed Upgrades 8th March. (Part 3)
 

ok - so i just have to wait then. cmon 2meg already!! i want 2 meg now!!

Re: New Speed Upgrades 8th March. (Part 3)
 

I just tried this and my speed has not changed.

Re: New Speed Upgrades 8th March. (Part 3)
 

I just phoned CS and this nice lady said the new codes are on the system. She has told me the upgrade is being done to my cable modem as we speak well ill give it an hour and then call back.

Re: New Speed Upgrades 8th March. (Part 3)
 

login to ntl: Broadband Internet - Connection Speed Upgrade Unable to upgrade your connection speed We are sorry that your current package or connection speed is not appropriate for an online speed upgrade. Please call customer support on 0800 052 2000 for further assistance with changing your service level.

i dont like what im seeing



chris

Re: New Speed Upgrades 8th March. (Part 3)
 

anyone know anything about the Middleton area in Manchester then? think I come under Oldham or Bury/Rochdale franchise