Originally Posted by Nemesis

Originally Posted by JohnHorb

IIRC web radio is multicast rather than directed or broadcast. Don't know what that means in terms of caps, though.

Originally Posted by rmg

Thanks Nem, are those new uploads concrete or just pretty likley?

Originally Posted by Ben

But to answer your question as far as I know - yes it will count for up/down

Originally Posted by Paul M

Actually, the indications are that it will be download only.

Originally Posted by Paul M

Actually, the indications are that it will be download only.

Originally Posted by Paul M

Actually, the indications are that it will be download only.

Originally Posted by kronas

but i thought uploading was the main source of congestion on the network as its a scarce commodity :)

Originally Posted by Nemesis

Originally Posted by kronas

but i thought uploading was the main source of congestion on the network as its a scarce commodity :)

Originally Posted by Ignition

When hard capping is properly enforced yes it will count on all traffic.

Now if we can get this thread away from capping it'd be wonderful. Any more questions I'll be in my orifice, following the example of various people here.

Originally Posted by Hans Gruber

Oooh :handbags:

There's no need to be like that, it was a mod that said it was likely to be only downstream, so we only assumed he had his facts right.

Originally Posted by That Ntl memo thing

MARKETING: The new speeds will be marketed to new customers as soon as they launch in mid-March. There will be no active marketing to 300K or 750K Pace STB customers, however those who call about the new speeds will be upgraded by Customer Services.

Originally Posted by Stop It

Is it just me who finds that deeply unfair to people on Pace STBs? why shouldnt they be upgraded because NTL chose (as is usually the case) for them to use a STB for both BB and TV? thats abhorrant behaviour imho and I really wish Ofcom could slap them for doing so, If that memo is accurate, if its not then Ill shut up :P

Originally Posted by Pea-Pod

Is a Stand Alone Cable Modem better than having it via STB??

I will need to upgrade my STB from a Pace to Samsung as I'm currently on the 750K speed, which will go to 2MB shortly.

Originally Posted by seaneeboy

By actual speed though, the 1.5 meg people get the most - 300k get an extra 700k, 750 get an extra 1.25m and 1.5 get a whole extra 1.5m - Rather than looking at what the difference is as far as the deal goes, looking at it in real terms means it's a much better deal.

That's the thing with facts - you can prove most points you want to with them, just doesn't neccessarily mean they're right :)

Originally Posted by seaneeboy

By actual speed though, the 1.5 meg people get the most - 300k get an extra 700k, 750 get an extra 1.25m and 1.5 get a whole extra 1.5m - Rather than looking at what the difference is as far as the deal goes, looking at it in real terms means it's a much better deal.

That's the thing with facts - you can prove most points you want to with them, just doesn't neccessarily mean they're right :)

Originally Posted by Lee

There seems to be much talk on both threads about the reasons for NTL capping users. So far I havent seen anyone mention what I think is the most obvious reason for capping.

NTL are protecting their interests. Funnily enough, so are BT too. What do they have in common? Well, they both provide telecommunications and/or TV services and it would have a huge impact on both of them if they were to lose that revenue.

So people using VOIP, or watching TV/Films via the internet is gonna hurt NTL hard, especially when they become more mainstream.

VOIP is starting to really take off now. You can buy a phone to put on the wall, plugged into a network socket instead of a NTL Phone point, and get very cheap, if not free, phone calls. No complicated techy stuff to setup.

It will get even more easier I suspect, with wireless VOIP phones so you dont even need the network point.

As bandwidth is getting cheaper (and will continue to do so) its fairly obvious to me that NTL aren't capping people because of the cost of bandwidth, but because of the potential threat to their business of people being able to get their phone & tv from a different source, cheaper.

There is a case going through the courts in the US, where an ISP (who also provided telecoms) was allegedly, corrupting the data packets of VOIP calls to stop people using this technology.

All capping does is hurt the future of the internet - although funnily enough NTL will now benefit from bandwidth hungry applications like online TV by charging for the bandwidth.

Who wants to wager that NTL will bring out their own VOIP/Internet TV service, which doesnt count toward your cap.....

or am I just being cynical?

Originally Posted by Lee

There seems to be much talk on both threads about the reasons for NTL capping users. So far I havent seen anyone mention what I think is the most obvious reason for capping.

NTL are protecting their interests. Funnily enough, so are BT too. What do they have in common? Well, they both provide telecommunications and/or TV services and it would have a huge impact on both of them if they were to lose that revenue.

So people using VOIP, or watching TV/Films via the internet is gonna hurt NTL hard, especially when they become more mainstream.

VOIP is starting to really take off now. You can buy a phone to put on the wall, plugged into a network socket instead of a NTL Phone point, and get very cheap, if not free, phone calls. No complicated techy stuff to setup.

It will get even more easier I suspect, with wireless VOIP phones so you dont even need the network point.

As bandwidth is getting cheaper (and will continue to do so) its fairly obvious to me that NTL aren't capping people because of the cost of bandwidth, but because of the potential threat to their business of people being able to get their phone & tv from a different source, cheaper.

There is a case going through the courts in the US, where an ISP (who also provided telecoms) was allegedly, corrupting the data packets of VOIP calls to stop people using this technology.

All capping does is hurt the future of the internet - although funnily enough NTL will now benefit from bandwidth hungry applications like online TV by charging for the bandwidth.

Who wants to wager that NTL will bring out their own VOIP/Internet TV service, which doesnt count toward your cap.....

or am I just being cynical?

Originally Posted by bigitup_j

hoho!
march 14th. well guess what happens the next day?

financial results! ntl sure know how to please investors and shareholders. lol. and they first annouced the speed upgrades in their last results, i suppose they have to make it look like they have made some progress since the last financial results... :rolleyes:

i wonder what ntl have in store for us over the next quarter? :D 100mb broadband? :rolleyes:

:)

Originally Posted by Hans Gruber

I'm sure I said that somewhere :p:

It certainly does make sense

Originally Posted by JohnHorb

:welcome: to the forum. I suspect it's because of all the flack they got last time. They'd rather be 100% sure before any announcement. (Just my opinion).

Originally Posted by ian@huth

Some people grumble because they are told of speed increases too soon.

Some people grumble because they are told too late.

Some people just grumble.

Originally Posted by ian@huth

Some people grumble because they are told of speed increases too soon.

Some people grumble because they are told too late.

Some people just grumble.

Originally Posted by jtwn

Alright, so how could they handle it better?

Originally Posted by obvious

For a start they could stop trying to 'hide' the upgrade from those whose STB needs replacing. That's just plain underhand and wrong.

Originally Posted by HeavyDude

I wish NTL would just put out an official announcement and kill all these rumours about capping,start date and STB's. Thousands of people will know nothing about any of this and will, as usual, be livid with NTL for saying nothing until the 'go live' date.

Originally Posted by etccarmageddon

Can someone please explain why there will be what sounds almost like a massive uprising from thousands of NTL customers? What's there to be livid about?

Originally Posted by Paul M

I guess they will be livid at having their speeds upgraded again [for free]. :dozey:

Originally Posted by orangebird

How are they being underhand and 'hiding' it? ntl have publicly stated that the upgrade will not be automatic, and that 300k users will have to call in if they want to do so. :shrug:

Originally Posted by DieDieMyDarling

Where and when did NTL PUBLICALLY state this? I've seen nothing on their websites, no adverts of any kind, and i've certainly recieved no emails about it.

When the people of this website were told of the upcoming changes, they were informed that there would be 'no active advertising' for 300k users, and they'd have to phone customer services off their OWN intuition in order to recieve the upgrade, otherwise they'd be kept at 300k with a 30gb limit. Which is very underhanded, claiming that 300k users are being upgraded from 300k to 1mb at NO cost, while in fact they are only being upgraded if they KNOW to phone about it, which they won't, as ntl have no plans on telling them about it. :rolleyes:

Originally Posted by DieDieMyDarling

Where and when did NTL PUBLICALLY state this? I've seen nothing on their websites, no adverts of any kind, and i've certainly recieved no emails about it.

When the people of this website were told of the upcoming changes, they were informed that there would be 'no active advertising' for 300k users, and they'd have to phone customer services off their OWN intuition in order to recieve the upgrade, otherwise they'd be kept at 300k with a 30gb limit. Which is very underhanded, claiming that 300k users are being upgraded from 300k to 1mb at NO cost, while in fact they are only being upgraded if they KNOW to phone about it, which they won't, as ntl have no plans on telling them about it. :rolleyes:

Originally Posted by ian@huth

I would imagine that NTL will not actively publicise the new speeds until the service is active and the relevant codes are on their systems. How many people are still asking the same questons on here about the upgrades? If customers were all told about the new speeds in advance the NTL switchboards would go into meltdown and stay in that state as customers tried every day to upgrade even though they may have been told the date of implementation and that date had not yet arrived.

Originally Posted by SNAKEKIL

Hi. Ive just had the ntl run around. Started at 1745hrs today call to CS .. 8min wait{ which is good} spoke to a nice young miss K.... in manchester , who did not have a clue what i was on about, whan i said upgrade from stb pace to samsung.. she said you need to call sales at 0800 183 1234:Yikes: I said i dont need to buy the thing just need the upgrade:dozey: . 5mins later i get a Miss D....., who tells me i have the wrong number.. i say yes i know i need CS.:mad: D..... say she will pass me to.................YES CS :o . 8mins later i get Mr Roger at SWAN. who was great and had a since of humour... at long last some one who knows what they are on about... :) Roger books a eng to come on sat 05 march. hope with a nice knew samsung. But he did say...I HOPE HE TURNS UP :D lol so do i.:erm:

Originally Posted by orangebird

ntl have publicly stated that the upgrade will not be automatic, and that 300k users will have to call in if they want to do so. :shrug:

Originally Posted by obvious

or to put it another way
:p: ;)

Originally Posted by Bill C

HHGTTG :) nice qoute

Originally Posted by mparker42

I too have just got off the phone from CS and I was told that I would be contacted by NTL nearer the time and that I would have to pay £25 pounds for it :confused:
If anyone knows a way i can speak to someone who may be more knowledgeable it would be appreciated.

Originally Posted by wh1tey

Hi all i am new to this site and thought i would just mention what i have found out today about the speed upgrades,

I spoke to NTL customer services today on the phone to enquire about the speed upgrades and when they are due, I was told that they dont have an exact date but it will happen within the next 2 months.They also told me that there will be a charge of £25 to everyone wishing to upgrade and that this was to cover the price of a new modem that you will require to recieve the new speeds i dont know if this just applies to my area or if its every area.
Hope this has helped anyones curiosity on the matter.
If i get anymore info il post on it
wh1tey;)

Originally Posted by wh1tey

MMMMmmmmmmmmm now im confused lol lol lol
il get back to them on the matter of the charge as they told me there will be a charge and i only made the phone call to them 40mins ago lol.
i have a standalone modem for my BB but i also have a set top box for my tv so i will quiz them on this matter and let you all know speak soon ppl;););)

Originally Posted by Griffin

These speeds sound all well & good as do the caps which seem quite reasonable but only if you stay focused on BT where NTL are drawing us all to look.

There are other providers that are offering speeds up to 8mb for no extra cost if the line allows with monthly caps of 30gb with an off peak time from 1am to 8am with a 230gb cap allowed during these times.
Heres hoping NTL take note as these are offered on the BT network for £21.99p m

Originally Posted by DieDieMyDarling

Where and when did NTL PUBLICALLY state this? I've seen nothing on their websites, no adverts of any kind, and i've certainly recieved no emails about it.

When the people of this website were told of the upcoming changes, they were informed that there would be 'no active advertising' for 300k users, and they'd have to phone customer services off their OWN intuition in order to recieve the upgrade, otherwise they'd be kept at 300k with a 30gb limit. Which is very underhanded, claiming that 300k users are being upgraded from 300k to 1mb at NO cost, while in fact they are only being upgraded if they KNOW to phone about it, which they won't, as ntl have no plans on telling them about it. :rolleyes:

Originally Posted by Kevin

See BT announced the trial for the 8mb ADSL service on adslguide, had an email from plusnet saying they expect to roll 8mb out to 500 exchanges in the autumn assuming the trial goes ok, so ntl on 3mb Pants.....

Originally Posted by JumpyJim

If these new bandwidth caps are introduced and overuse of is enforced, I can't even begin to think of the number of NTL customers like myself who are about to reconnect their BT phone line and open the floodgates of choice for adsl unlimited usage.

Irrespective of the arguments concerning how generous some people think the NTL cappings are, personally I think it's ridiculous in 2005, that we in the UK have such poor offerings from what was once in my opinion a great company.

Am I also correct in stating that even when I do opt to reinstall to BT, but choose to continue using NTL's digital TV that I will still have to pay for NTL's phone line rental even if I don't wish to use this service?

In the small group of friends I've spoken to today, out of the 23 that are existing NTL customers, 11 are as irrate as I am. I certainly hope NTL rethinks their broadband plans.:td:

Originally Posted by Kevin

Problem is i very much doubt it will be a couple of hundred heavy users, you see i was recommending ntl to a large group of people, after discusions on this board, the majorty are of the opinon that if they enforce the caps then their gonna lose their business, and its not just broadband but tv and telephone, I know of at least 8 people who have already had enough of them and have started cancellation proceedings, i myself have already switched my telephone line to BT and can bin ntl at the first sign of a cap being enforced, and connect with adsl without any hassles... so if these are just the people i know then how many others are doing the same, i very much doubt they would lose just 100's more than likely thousands.

With ntl currently only providing up to 3mb with a 1gb cap, and the adsl suppliers doing 8mb in plusnets case for £14.99 a month for a 1gig cap, or 39.99 for an 8mb unlimited connection, why would i want to donate my cash to ntl ? why would anyone ?.

Originally Posted by bywater

I'm a very light user and I will be taking my business elsewhere a 1 gig a day download cap is totally unaceptable to me. I could live with a monthly allowance but not the daily allowance. Mainly because ocassionally I have to down large files this may be only once a month the rest of the month is just general browsing.

Originally Posted by Kevin

welcome back to ntl thread are you taking the p***, no bleedin chance come back to a network with A) no money, B) inept staff, C) sending all their jobs to india, D) a CS that it take over an hour to get through, E) More expensive calls, F) limited broadband, do i need to go on...its gonna be like a weight lifted from my shoulders to dump this lot..

And as for caps, yeah some do have caps but on adsl i get to choose who i go with and their caps are set out from the beginning, unlike NTL who entinced me and many others with "UNLIMITED" broadband..

UKONLINE 500GB a Month now that kind of cap i can handle.

Regards

Originally Posted by Kevin

welcome back to ntl thread are you taking the p***, no bleedin chance come back to a network with A) no money, B) inept staff, C) sending all their jobs to india, D) a CS that it take over an hour to get through, E) More expensive calls, F) limited broadband, do i need to go on...its gonna be like a weight lifted from my shoulders to dump this lot..

And as for caps, yeah some do have caps but on adsl i get to choose who i go with and their caps are set out from the beginning, unlike NTL who entinced me and many others with "UNLIMITED" broadband..

UKONLINE 500GB a Month now that kind of cap i can handle.

Regards