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Re: [Merged] NTL Increasing BB Speeds
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For an extra £36 a year 1mb users now get 50% more or alternatively can downgrade to 750 and pay £10 less - sounds like a fair deal to me - apart from the upload speed being pants at the 750 level.
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The 300k increase could be construed as giving nothing but a speed increase as permitted usage has not increased, which was my point. £1.50 imo is way better to pay over NTL's price for the entry band service for no restriction. the new 750k has yes still the same permitted usage and lesser upstream speed. adsl still offer a 1mb service @ considerably reduced cost in comparrison to NTL, with no usage maximum. The adsl 2mb service is considerably lower than NTL's 1.5mb also with no maximum usage. As ntl have recently started sending usage letters this has and will probably become more of an issue than it has been since the cap was introduced. There are other adsl providers offering lower prices for restriced services similar to NTL's and/or out of hours service, ie bulldog primetime. NTL would have been far better off just doubling all packages and increasing the cap, with maybe a small fee increase of £2-3 on each the higher tiers, which they have done on the 1mb. When comparing you have to look at all aspects of the service comparrison. price speed what restrictions/caps |
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They haven't announced the cap after the speed increase so therefore ntl has taken a step back... then one forward?! |
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The speed increases can only be seen as a positive measure by NTL as its broadband customers will have up to 100% extra download speed.
I see that their press releases do mention doubling of speed but you have to look further to see that this only applies to 150k customers and as far as I know those that are getting their broadband through the STB already get up to 256k so 300k isn't that much of an increase. What does this increase in speed actually mean to users and what does it cost NTL to give it? The vast majority of users will still continue to do the same things at the same time and will hardly notice that their speed has been increased. Most users do not continually download large files so they will notice that any such download is quicker and they will take up the available download bandwidth for a shorter period of time. It is largely game players who want to host games that should benefit along with users who want to download files 24/7 for whatever reason. Also households with more than one computer networked to use the one connection should benefit where the users are all online at the same time and using bandwidth hungry applications. It will probably cost NTL very little to implement these new speeds and they may recoup what it does cost by retaining users that may have thought of leaving or recruiting new users. If I was an AOL customer using their broadband via the NTL network I would certainly think about going direct to NTL for it and save £3 a month and have a potentially faster service. The one big question that needs answering is that of the alleged cap. Will NTL suddenly start enforcing this more in order to throttle back the heavy users who will have more bandwidth available. Will they use this speed increase as an opportunity to admit that the "cap" was not thought out very well and to adjust it more in line with suggestions made through these forums. As with most things in life, we will have to wait and see what transpires, only time will tell. |
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It's not that I'm ungrateful for NTL's gesture in increasing download speeds, but from my point of view an improvement in upstream speed would have been more beneficial.
Given the choice between a 750/128 service or a 600/256 option I would take the latter, every time. |
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All they have effectively done, is increase the time in which their users can exceed the cap-great move (not) I would say that is two steps back on it's own-not forgetting that TW charge £35.00 for 1MB (1.5MB soon), & ntl charge........ £38.00. :rolleyes: Another step back methinks. |
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Didn't I read somewhere in here that if a TW customer only takes BB then they have to pay a bit extra so there price difference disappears ? |
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it never went just slowly it always had to stop working :LOL: but having said that if they do increase the speed and sort a few other things out as well, like, billing,telephone wait times, capped services,email servers, news servers, proxy servers, general reliability of the network, have I missed anything? I may consider having just the broadband service off them again ;) |
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I don't know how much it actually costs ntl. Quote:
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If it's your opinion, i'm not arguing with it, I am not saying you are wrong i'm just pointing out that when you add some figures to the equasion, the number of people it would have a detrimental effect to or make worthwhile to go to adsl is quite small. Quote:
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As ntl have recently started sending usage letters this has and will probably become more of an issue than it has been since the cap was introduced. Quote:
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We only have 3 teirs... why should they double the 600k for example to 1.2meg and only charge £25-28 when the other cable co's charge £35? They have doubled the lower end and not increased the price. You seem happy with what they have done with the 1mb, but are unhappy with the cap. But, with greatest respect, this isn't a discussion about the cap, it's about the increase in the speeds. |
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66% of 1million... 660,000.... that isn't a few!!!! (haha I still needed a calculator to work that out ;) ) |
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So according to you (& Oftel/Com), ntl only actually have 330,000 high speed broadband customers (I.E over 512k)? Not a very good showing really is it? & you have just confirmed my 'ntl PR BS' comment by admitting their statement of 1m BB customers is in fact little more than BS. Thanks! :D [Edit] Quote:
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Thanks for ending the speculation behind ntl's BS tho 'HC', much appreciated. :) |
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As per the Ofcom ruling, 150k is not highspeed bb, but it is indeed bb... :angel: |
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/gets chair and popcorn :D
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Don't forget how you wasted your popcorn last time... ;) |
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But as ob stated, 150k is recognised as broadband, and for certain 300k will be so the claim is valid. the satement says 1mill broadband customers, not once does it state "1 million high speed broadband customers" |
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2. Bulldog primetime was an example directed at the higher tiers not the lowend package. remember theres a lot more adsl providers than there are cable. You can get unrestricted 256k ADSL from other providers @ £1.50 over NTL's future 300k. 3. Obviously everyone will look forward to increased cap and increased upstream but till theres any official announcement they are just nothing more than maybe we would get them. 4. As for the 600k sorry, Iv allways known it as 512 even though I allways had 600k when I was on that tier. so to double it I meant double 512. 5. I fail to see why NTL should be comparing against other cable providers, who currently bear no competition against NTL. ADSL is your competition and so you need to be looking @ what adsl is offering. As I said its a move in the right direction, but I had 1mb before I dropped to back to the middle tier. I see now after looking that I can get adsl 1mb for £26 no restriction. And as I can hook up for 3 months contract with line activation at £29 it may well be worth me trying it. And then as long as my line can take it I can get 2mb later when I need it at less £'s than NTL's 1.5mb. Then theres the potential of the 4mb and 6mb tiers thats becoming available, although currently only in central london. We of course hope this spreads further afield and look forward to a future lowest tier of 500k from both cable and ADSL. So despite this increase ADSL seems to remain ahead of cable. as for announcing any raise in the cap how long does it take to work out that as downstream speed has increased by 25%-100% that the guidance cap should also be increased with in the same region at least. meaning at max you would increase the guidance cap to 2GB. The cap is NTL's worst point and therefore they should have kicked the increase round the table of ideas at the same time. The whole threads response would have been far more positive if they had. |
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Similar I suppose to comparing an American Airlines flight from LHR to NY to a Thai Airways flight from LHR to Bankok. You cannot use the alternate carrier, but you can compare the service you get for your money. |
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appologies for replying to my own post. appologies if this is off topic and should go somewhere else (please move it as appropriate) appologies if this is of no interest to anyone. I was thinking some more about ways to explain the idea that higher speed connections generally can support higher contention ratio. I think I have a way that helps make the point clearer (and some other about contention) - that uses my favourite tool - an analogy (analogy warning - analogy are not exact comparisions but ones designed to highlight a particular aspect only. Outside of that aspect they usualy break down horribly). So in the analogy imagine that The shared resource of a contented data pipe (where ever that contetion might be - first/last mile, middle mile or external connectivity) is a public toilet. A users connection speed relates to how quickly they can 'evacuate' themselves. A 1mbs users takes half the time to 'evacuate' as a 512kbs user. Contention then becomes when you go to use the toilet and it is already in use and you have to wait. Once you do this then the point (that the more you increase a users speed the more contention you can stand) becomes (I hope) much clearer. Because people spend less time doing their doings (as their connection/ evacuation speed increases) they are in and out of the toilet quicker and thus the chance that when you go to use the toilet it is already occupied is lower. Thus you can increase the number of people sharing the toilet when you increase their evacuation speed. This of course has the implicit assumption that just because people can now evacuate quicker they do not decide to evacuate more. This analogy (imo) is also useful a looking at some other contention ideas. Like the idea that contending more people on a larger pipe has less impact on users than less people on a small pipe at the same contention ratio. If you imagine a public toilet with a single bowl being shared by say 20 people - giving a TCR (toilet contention ratio) of 20:1 and then imagine a public toilet with 10 bowls being shared by say 200 people - giving the same TCR of 20:1 In the first example a single indivdual that takes ages and ages to evacuate is all it takes to cause severe blockage (possibly not the right term given the anaology used). In the second example it would take 20 such 'long time' evacuators - all evacuating at the same time, which is a lot less likely than there being one. Thus in general terms the bigger the shared pipe, shared by more users is, at constant contention ratios the less impact (relative to small pipe with less users at same contetion) The analogy can also be used to look at the CAP and heavy / abusive users as well. In this analogy data volumes downloaded (or uploaded) relate to amount evacuated. NTL currently define toliet abuse as being based on the amount people evacuate. However there may be a user that whilst they evacuate 10 or even 100 times more than the 'average' user they always do so between the hours of midnight and 5am in a massive evacuation session, and in a public toilet of say 20 bowls shared between 400 people (TCR 20:1). This user NEVER causes another persons usage of the public toilet to be blocked - yet by NTL's definition they are an toilet abuser. This then is the most basic (but not only) flaw with the NTL cap as it currently exists. I hope that this 'toilet' approach to some issues surrounding contention makes the issues both easier to understand and a little less 'dry' :) |
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There once was a time when Cable was cheaper than ADSL. Now it just claims a better speed to £ ratio.....
Money talks...It seems that they think that speed is more desirable to the majority than cost. I think that they are wrong. |
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Changing subject slightly, has anyone noticed that on Pipex's capped services the bandwidth per month allowed includes both downloads and uploads combined. |
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Great news that NTL are going to upgrade my 600K to 750K for nothing. I know several people on 512K ADSL who are now looking at moving to NTL for the faster connection for similar money. For me the upload speed doesn't matter, I'm not fussed how long it takes me to upload to my webspace or VPN. If I wanted a 1M service I would have to go to NTL as I'm too far from an ADSL exchange for anything higher than 512K. Well done NTL
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I have one stupid question if ntl struggles now to keep up speed and leases bandwith to AOL and sometimes its impossible to play online games to bad pings. Wheres all this bandwith comming from???????
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i ment bandwidth sorry
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sometimes it is impossible to play onlne , i honestly havent had any major problems with ntl , i wonder if it is dependant on where you live :confused: |
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If they kept the 1Mbps as well as an option at £35 I'd be happy (but happier still with 600/256 :D) If I was a Telewest customer I wouldn't be paying any more. Quote:
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has there been any official announcement by NTL yet as to when this speed increase will happen?
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The ones that do use the extra bandwidth may find themselves being talked to by NTL for breach of the AUP. It is very easy to give something away whilst you are restricting its use. |
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If you are married and have kids or whatever and you network a few pcs and they all share the same broadband connection you have. The xtra bandwidth will be used. There goes the AUP. But there again thats another matter. With families like this and I can Name a few the xtra Bandwidth will help sort out slow browseing ect .But as for the Newsgroups being sorted out thats a joke
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like 1 pc 1 monitor and 1 keyboard and the mouse. Id better disconnect my printer lol
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I'm still confused. I reckon I'm 99% of the way to being the Average Broadband User. I surf the web. I send e-mails. I use instant messengers. I play XBox Live, and even the occasional game of Counter-Strike on the PC. I download MP3s (legal of course), video files and game demos. I can honestly say that the oh-so-terrible cap has never crossed my mind.
Please could somebody explain to me how NTL's announcement is a bad thing for me? Because for all I can see, it's positive. And yet here we are, with 17 pages of people complaining. I just don't get it. |
NTL Broadband 50% faster free for everyone
Incase people didnt know.
Everyones Broadband connection will be getting a 50% speed increase this summer free of charge..... please click on the link for more information. http://www.theregister.co.uk/2004/04...est_broadband/ ;) |
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Incase anyone hadn't noticed 50% isn't being given.
150K goes to 300K yes 100% extra. double.... 600K goes to 750K if my maths is right you are not getting 50% more.. this needed to be 900K so come on NTL are 600K getting 50% more or is this the short change.. 1mb goes to 1.5mb ==== 50% more... |
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No one here complains???????
You get offered something for free You pay for it Then your told you cant use it to its fully potentional No one here complains No Never |
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:tu: , nuff said , rep is on its way for that :D :D :D :D |
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Its good to have a increase in bandwidth whether you use it or not or how you use it. The xtra speed might help when your on ebay and put in that final bid 15 secs before it finishes |
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Yes many people infringe copyright with their BB conncetions but to state this is the _only_ reasons why a user might have large downlaod volumes is ridiculous. In addition to all the standard legal uses so often given as examples I will add a couple of new(ish) ones. I want to use my BB connection to recieve or send videostreams from my own privately owned cameras (in porpery of mine in other locations, to my families house etc etx). I want to use my BB connection to set up a VPN between my friends and family, where I can share their data and files and they mine as if we were on an office LAN. You presumably are of the view that such legal applications and uses (along with 1000s of others) should be prohibited because some people steal movies and music? Increase average usage of BB is probably the single most important 'metric' in terms of promoting BB and its usage (as government policy says it widhes to do) and building a BB britain. You do not limit crime that invovles the use of postal services by limiting how many letters people can send. You do not limit crimes that involve cars by limiting how much people can drive. So can we end this ridiculous idea that we should limit crimes that use the internet by limiting internet usage - once and for all? Please ! |
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Add new reasons all you want. It will not change my mind i know why i have 1 meg and dont mind being truthfull about it. :Yikes: I use it to download lots of stuff of the net :Yikes: there i gone and done it now :LOL: |
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I think people on 600k BB should get a 50% speed boost so its 900k and not 750k...
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Oh has this denigrated to the usual those for a cap because of the nasty people downloading more than their fair share versus those who think that if they are not downloading 24/7 they are being cheated with the online gamers carping from the sidelines because they have too many pingpongs.Why do we end up going down the same road over and over again?
Come on it's nice to have something positive from NTL for once.What ever their reasons for doing so,I for one,am not going to look a gift horse in the mouth. Just as long as the 'coming soon' really does mean coming soon.As they are trying to keep up with Telewest in this I think there is a good chance that it does. So lets us :handshake and try to :argue: a little less Incog :kiss: |
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My (main) points were 1. This is not the ONLY high volume useage 2. Limiting usage is NOT a valid way to reduce such illegal acts (or a valid justifaction for limits) Hope thats a bit clearer now? (PS the RIAA are on their way to you right now) ;) |
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2. Since when has any ISP introduced a cap to reduce illegal use of bandwidth? |
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(ie the 'argument' than anyone affected by cap must be doing something illegal therefore cap is 'justified') anyway this is all off topic so I'll shut up for now :) |
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If ntl cannot implement, this in their "Summer" timescale, they could find themselves without any real advantage, as the ADSL industry will have time to develop it's answer. |
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GET REAL....those are of course valid uses but they do not solidly tie up a connnection 24/7. ...and in any event...the video streaming would probably be against the t&c's or be covered under business use... Quote:
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NTL use another cheap ploy to make their none so clued up customers think they are giving them something for nothing. Increasing speeds will do nothing more than flood an already saturated network. Increasing speeds will do nothing to help the gamers as speed increase will have no bearing on pings. As you mention the gamers carping on the sidelines and quite rightly they are too - they are forever ignored by NTL who refuse to acknowledge them and sweep their issues under the carpet. Rather than address the issue the gamers have by a saturated network NTL choose to offer sweetners to the others hoping their feelings will outweigh the gamers complaints. To me another **** poor attempt from NTL to rob Peter to pay Paul. I am willing to put money on the fact after these speeds are increased NTL will be quick off the mark to start actually enforcing the Cap now that the speeds can reach it quicker. And am also willing to put money on the fact that they will do nothing to assist the gamers and improve the network or mail servers or newsgroups. I agree we should all unite and :handshake and try to :argue: a little less. I doubt many gamers will agree with the above as by now they have all ditched NTL and found a decent ISP for pings and no longer need to carp. :D |
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\Decides not to hold his breath for another "coming soon" implementation ;) |
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OK - so some 260+ contributions into the thread, with some diverse conjecture, speculation and numerous responses thereto, it remains that ntl are giving a free speed increase across the 3 BB platforms.
Given that if you continue to subscribe to 1MB at the (post June 1 increase) its still a free increase in speed. If you are on 600K or 150K, its unconditionally a free increase in speed. In the same announcement, they have stated they are actively working on email and newsgroups, with a projected completion in May. Whether or not they (ntl) choose to amend, pursue or ignore the cap, it is up to the individual to utilise their connection appropriately, and should they seek a combination of UL/DL ratio beyond the remit/perceived value of these new speeds, then its a free market. I am on a 1MB connection. It is £3 a month more from 01/06/04. It remains to be seen if the projected newsgroups/email improvements occur by then - and how long we have to wait for the free speed increase. I will be keeping an eye on it - but I am happy to sit back and give them the benefit of the doubt on this occasion. Coming Soon - just maybe it is. |
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Free upgrade?
Come on, who are they kidding? A bit like going to mcdonalds and asking for a big mac, and the assistant asks you for £1 more than you paid last time you bought one, and when you question the increase they reply " Oh well, we're giving you a quarter of burger free ". If NTL want to show they are serious, let them get shut of the 1gb limit. As somebody said, you will just reach the limit quicker. |
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Okay, I know they're making the price rise before the "upgrade" so they can get round that little legal point, but we all know really that the plain fact is... to get 1.5Mbps it will cost £3 more than it does currently for 1Mbps There's no way they'd be able to justify the price increase if it was just left at 1Mbps, so the price increase and speed increase are definitely linked. Therefore, not free Small though it may seem, it's still £3 I'd rather not be paying, especially as I don't need the extra 500kbps. Thus I'll downgrade. I would like NTL to clear up their claims though by being accurate about the percentage increases for each tier and amending the "free" claim. |
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They are being accurate. The price rise was announced over two weeks ago. The FREE upgrade was announced two days ago and is just that, FREE. :rolleyes: |
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Ntl are legally correct in calling the upgrade 'free'. 1mb costs £3 extra as of your next bill, whereas the speed increases will not kick in until later in the summer (whatever that means - sounds like 'coming soon' to me ;) ). However I cannot believe anyone would doubt that the price increase in the 1mb service is a competely bizarre business decision on ntl's part, unless it is understood as pre-empting the speed increase. If you compare 600k at £24.99 and 1mb at £37.99, then the 1mb service is poorer value for money than the lesser service. This goes against all the received wisdom of selling more by charging less, and encouraging people to upgrade. |
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Did you think the speed increase was a reaction to Telewests announcement? |
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OK this one, seeing as I've started :D All I've said about Telewest on this subject is earlier in this thread: http://www.cableforum.co.uk/board/sh...ad.php?t=11564 If ntl is interested in ensuring a merger with Telewest is smoother, then that would be a good reason to change the speed of services on offer. But accepting that as an explanation for the speed increase does not preclude the possibility (downright certainty IMO) that the price increase in the 1mb service has been made in preparation for the speed increase. |
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P.S. Where is my letter telling me about the price rise? As far as I'm concerned, if they charge me more on the next bill, that's illegal :nono: |
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From what I have heard, the speed increase was not a reaction to TW, but had been planned for a while.
This being the case it begs the question(s).
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Well if the two worked together on the move, which seems sensible, it would look very odd to make a join announcement. Both announcements were made pretty close together, which I would guess is a close as two separate companies could get it.
As for whether it is free or not: Well it would make sense as to why they have introduced the additional cost, as I am sure that it will cost slightly more to provide (what is in effect) an additional 1/2mb of bandwidth, which would explain why the move was taken. It would be highly irregular to say that the 1mb service no longer exists, but you can move go to 1.5mb for another £3. It would also explain why 600k customers are only being taken to 750k, as any closer to 1mb would be likely to drive many current 1mb users DOWN to the lower tariff. |
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It hasn't been very well planned, what with the price increase ... which will always be argued about, followed by TW speed increase ... which makes NTL users start thinking, followed by what appears to be an NTL reactive announcement about speed increases. It would have made more sense (especially as both companies are owned by the same consort) to have made a joint announcement about the speed increases, even if it was spearately, but at the same time ;) It also beggars belief that they announce the speed increases not long after the price increases ... sometimes timing of this type of announcement is key to customer appreciation and retention, I just feel that they have handled the PR of the last two weeks extremely badly. |
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If I look at it the way some are blindly doing and take the £3 rise as a rise on the 1Mbps service ignoring the "free" upgrade later, then being asked to pay £3 more for 1Mbps when everyone else isn't being asked for more money and neither are Telewest customers, then it's an outrage! In that case, what am I getting for my extra £3 (again, ignoring the free upgrade later... assume we don't know about that yet)?... nothing :( Either way, it's £3 a month (£36 a year) more I'd rather not be paying. |
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I dont believe it's measly but when you allow for the 'extra' it's acceptable. perhaps it would have been more sensible to continue to offer a 1mb product at £35 - and then when 90% of 1mb users decide it's not worth paying £3 a month for a third less... then end the 1mb service. |
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I was planning to jump ship and get 1mbit ADSL rather than pay the extra £3 for NTL's service, I'll now stick with NTL unless 2mbit ADSL becomes availible at a decient price. NTL can still stick that 1gb/day cap where the sun dont shine though!
have they given any indication on when/if theyre going to provide a 2/3mbit tier? |
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What would most of you post if it wasn't for fantastic conspiracy theories... :)
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Without looking through the entire thread, is that what you're after? |
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1. Macs are better than PCs 2. Bleeding-heart liberals are ruining this country 3. Jesus is the way, the truth and the life But all that's :notopic: and anyway, I love a good conspiracy. They're impossible to prove wrong. :D |
Re: [Merged] NTL Increasing BB Speeds
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:LOL: Would've repped you, but need to spread it around a bit first... :) |
Re: [Merged] NTL Increasing BB Speeds
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Re: [Merged] NTL Increasing BB Speeds
I suspect people would have complained even more if the speed had been increased and then after this it was followed by a price increase.
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Re: [Merged] NTL Increasing BB Speeds
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Re: [Merged] NTL Increasing BB Speeds
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* year not specified. http://www.theregister.co.uk/2004/04...west_broadband "NTL's gear-shift will take place in the summer, a little later than Telewest, which upgrades in May." |
Re: [Merged] NTL Increasing BB Speeds
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No, no official date yet. Just 'late summer'. I think this was all decided rather quickly to have firm dates yet... ;) |
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