Cable Forum - 50M Think Broadband Ping Monitor Results (POST YOURS)

Quite possibly. We've seen people on QAM64 as well. If 2x QAM16 is enough for my area (and I don't seem to suffer congestion), then 4x QAM64 should be good for 10:1 at the very least, I think.

Eeeps

19-05-2014 21:15

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by Kushan (Post 35699501)

No idea on the neighbours, Seph, I'll have to check when I get home. I can VPN in though, so the connection can't be that bad (And the ping graph has calmed down a bit, it seems)- I just can't reboot the hub (unless someone can point me to a way of doing this remotely?).

Just for completeness, here's the stats:

https://www.cableforum.co.uk/images/...2014/05/14.png

https://www.cableforum.co.uk/images/...2014/05/15.png

As you can see, everything except that particular upstream seems to check out.

I'm hoping that another reboot will get it back on, but if not then hopefully even on a single upstream I should still have a usable connection. The wife has a raid tonight, so that'll be a good test!

If you have a VPN can't you just connect to the SH over that and perform a S/W reboot?

Eeeps

Kushan

19-05-2014 21:23

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by Eeeps (Post 35699718)

If you have a VPN can't you just connect to the SH over that and perform a S/W reboot?

Eeeps

How would I reboot it? I don't think there's an option on the web interface?

Skie	19-05-2014 21:35

Re: Think Broadband Ping Monitor Results (POST YOURS)

The old activation portal would force a reboot.

And the SH2 does have a reboot option in the menu, but only in router mode. But it's likely you can still trigger it by navigating to the page while in modem mode if you had the link handy.

Martin_D

19-05-2014 22:55

Re: Think Broadband Ping Monitor Results (POST YOURS)

1 Attachment(s)

How to reboot your modem remotely.

Go to - https://my.virginmedia.com/faults/service-status - Scroll down to the pc icon - click on Lost internet connection - and run the test and it will restart your equipment

Attachment 25467

Kushan

19-05-2014 23:12

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by Martin Dee 11 (Post 35699734)

I did actually try that, but it just said nothing obvious was wrong :\

Dash: CF noob

20-05-2014 00:21

Re: Think Broadband Ping Monitor Results (POST YOURS)

My BB is down, fault at 10pm fix by 4pm BAH HUMBUG!

qasdfdsaq

20-05-2014 00:23

Re: Think Broadband Ping Monitor Results (POST YOURS)

I'm sure some enterprising young hacker could devise some sort of antichrist of a magic packet that'll crash and reboot the Superdud when sent to it over the tinternets.

Synthetic

21-05-2014 08:38

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by qasdfdsaq (Post 35699753)

I'm sure some enterprising young hacker could devise some sort of antichrist of a magic packet that'll crash and reboot the Superdud when sent to it over the tinternets.

Like some kind of backwards WOL? :D

Kushan

21-05-2014 09:04

Re: Think Broadband Ping Monitor Results (POST YOURS)

If such a thing were doable, we all really would be SOL.

qasdfdsaq

21-05-2014 10:24

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by Synthetic (Post 35700034)

Like some kind of backwards WOL? :D

Indeed, LOL.

horseman

22-05-2014 12:39

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by Kushan (Post 35699501)

.... I just can't reboot the hub (unless someone can point me to a way of doing this remotely?).....

I'm clearly missing something obvious because if you're not in RouterMode and have not enabled Remote Access then you could try using the BroadBand Diagnostic option via MyVirginMedia (Service Status sub menu's)? That can occasionally offer a remote reboot if you're Hub hasn't been rebooted for a couple of days?

qasdfdsaq

22-05-2014 12:40

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by horseman (Post 35700431)

Yes I think the obvious thing you're missing is this:

Quote:

Originally Posted by Kushan (Post 35699737)

I did actually try that, but it just said nothing obvious was wrong :\

Synthetic

22-05-2014 13:10

Re: Think Broadband Ping Monitor Results (POST YOURS)

Not sure if this is the link you guys re on about, but I find the one below tends to work for me if I can't login to the router etc

https://activation.virginmedia.com/Activation/

horseman

22-05-2014 14:04

Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:

Originally Posted by Synthetic (Post 35700439)

Not sure if this is the link you guys re on about, but I find the one below tends to work for me if I can't login to the router etc

https://activation.virginmedia.com/Activation/

That is indeed an interesting alternative as the BB Diagnostic appears to use a different threshold to determine if the SH needs rebooting. Previously I assumed that forcing an activation "hit/reboot" would be identical to BB Diagnostic approach but when I tested "Activation" it not only rebooted my SH2 immediately (after it was manually rebooted 6hrs previously) but it also threw two errors (effectively saying it hadn't rebooted properly "error 96") despite having full connectivity after the attempt! Perhaps one might need to even try both methods?

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