Re: Virgin Media V6 - Powered by TiVo(new STB)
 

You can clear empty folders from MyShows by simply selecting Clear and then Delete everything in this folder.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Many Thanks for confirming, no need for me to find that USB power plug now.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Sorry, that was meant to be a light hearted remark, because I couldn't see why you would not want the boxes to be connected!

Those empty folders have appeared because you have a series link. A number will appear beside the title when it is populated. You can press the 'clear' button, but check in your planned recordings that the programme you want to record at a later time hasn't been deleted as well!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

If i keep my old Tivo box and will this show up on the new V6 box if it's connected to the WiFi network.

With the new V6 can you view recorded programs remotely, on tour laptop, if travelling at any time

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It will as long as your old TiVo has an Ethernet connection into your network too

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I think there's an option to only show recordings in My shows as opposed to on demand. I think this hides the empty folders. Although this option might only be available when viewing the contents of a folder as opposed to the entire my shows. I think the options can be found by pressing the blue button when in the My Shows view.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Hi guys, 2 V6s installed today.

Everything went smoothly, the engineer wasn't even here that long. Connected the V6s, activated them and made sure both boxes were paired.
Everything working fine and I can see both boxes in My Shows.

The V6 itself is extremely quick, even loading Netflix. The 4K Netflix works like a charm too, looking forward to more 4K content and the HDR update.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yes I agree but I still think the designers could of come up with something better!:td:

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The V6 is much smaller than the old TiVo and looks better in real life than it does in the ads or on a poster. It can easily be put either behind your TV or in a cupboard - I have two, both tidied away and no-one is any the wiser.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Any approximate dimensions for the V6?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Evening All.
I have had my install moved forward to 21st February but the man I spoke to today said the engineer might have to move my modem to living room were the install will be, is this the case as I don't want Ethernet cables all over the place.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Nah the v6 can do wifi

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks for that ill make sure I tell him I want wifi connection.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I read somewhere that they insist on an ethernet connection directly to the modem or using powerline adaptors. The reason given was that the WiFi signal is not stable enough. Is there anybody on this forum that has had a WiFi only installation?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

We have two V6s and a hub 3. The hub 3 is in bedroom one and the two V6s are in bedroom two and the living room. We only have a small house but all three devices are in different rooms. After a few hiccups on wifi we managed to get both V6s connected to wifi at 5Ghz and both work absolutely fine. We were told at least one V6 needs to be connected by Ethernet for the installation but I'm not sure I actually believe this as how does the second box manage to update through wifi on first boot up but not the first box.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Both of my v6 boxes are connected by wifi only, and my superhub is in a separate room from both of them. I live in a 1950s built house, so the walls are not thin at all. Everything works just fine.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I had two v6 boxes installed on Monday and they are both through WiFi. Installer never said anything about having to use ethernet, but he did say because I'm on Full House with 200mb there would be no issue with WiFi.

I have superhub in same room as 1 box, but on the opposite side of room and the other box downstairs.

I've had no problems at all so far.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I'm using a wifi extender which has Ethernet port and that's fine.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

• Size: 230mm x 153mm x 55mm
• Weight: 1.04kg

http://store.virginmedia.com/content...xfactsheet.pdf

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Hi Fixerman, I had my V6s installed yesterday and like a few of the others on here, both of mine are connected via Wi-Fi.

The engineer didn't even mention about setting them up with Ethernet, just went straight for Wi-Fi. One is in the living room with the Superhub - 95-100% connection strength and Second one is in the bedroom above the living room also getting near 100% signal strength.

Everything is working fine, both boxes are able to see recordings on each. I did turn off the snooze feature as I wasn't sure if both boxes need to be on for the recordings to be seen.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks to all for your reassuring responses. I am anxious to go ahead and sign up but I have one more question if I may.

I have a superhub two in modem only mode and I use a Asus router which gives me excellent (200mb) wifi all over my bungalow. Are there any issues with using my own router? I would be looking at replacing two old tivos with the V6.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Hard to say. It works for some people but not for others. If you use the VM DNS servers that's one less hurdle to overcome.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I'm using a Superhub 3 - Think VM sent it to me when they upgraded my broadband to 200meg. The Superhub 3 works perfect for both V6s and all of the other devices that is connected to it.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Can you watch saved shows in My Shows from one of you mobile devices once your main boxes are connected to your network.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

From a V6 box, yes as long as the content provider allows it.

You can see details on what you can stream and / or download from My Shows here

Recordings on the older TiVo boxes can't be streamed or downloaded to the app, only to another TiVo or V6 box.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

"None", "Loads" or "Almost all"? That's quite a bizarre way of showing availability. I haven't a need for the download service to tablet but it seems to be extremely limited. Fortunately, the download capabilities of iPlayer and 4OD have been sufficient for me when I'm travelling.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The issue is that even if the channel itself is on the list, then the actual availability for either streaming or downloading can vary between show to show.

There isn't anyway of listing every single show available on every single channel and it stay up to date.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Had a V6 installed and my old TiVo moved to a bedroom yesterday. I must say I'm very impressed with the speed, such a difference compared to the original.

Both are networked via ethernet and multi room streaming works flawlessly.

There were some hiccups however;

Apparently activations were down yesterday so the engineer had to leave without a fully working V6, only had the first 5 channels, felt like I was in the 90s again. He was only there an hour as the cabling was already in place and I could hardly force him to stay until it was working. He left at 4.30pm and the V6 was finally fully operational at 8.30pm.

Next issue was the menu graphics looked horrible, really blocky but legible. Checked video output settings and only 576i was selected with all the other resolutions saying not supported. Auto detect didn't work and a reboot didn't either. I tried manual test where it flicks through each resolution and you need to press thumbs up if you can see a picture. After this all options were available and sorted out the problem.

I tested iPlayer, lightning quick and finally usable. I also tested you tube by casting a video from my phone and I got no picture but did get sound. Didn't get a chance to look into this properly so was wondering if anyone else has seen this problem?

All in all, a great piece of kit. Well done VM

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

l have just had 2 V6's installed and they are certainly very fast but l am now looking at copying my series links from my old primary box to the main new primary box but in the list there are 3 boxes that are deactivated apart from a whole lot of letters and numbers after each deactivated box it dies not tell me which one was the old primary box so any help on this would be greatly appreciated.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

From memory if there is dash in it i.e. DVR-XXXX they are your TV Anywhere devices, rather than actual old boxes.

I think the actual disconnected box won't have a dash in the text

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

In my list here there is the bedroom TiVo then that is followed by a mixture of letters and numbers totalling 15 each in 3 deactivated boxes then there are 3 DVR-**** Ben.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Oh, in that case only other thing I could suggest is that Customer Services may be able to tell what the TiVo Service Number of your old box was, the end of this would correspond to one of entries.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Its all sorted out now Ben so thanks for yours and Spiderplant's help as it is greatly welcomed by a idiot like me.:tu:

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Right. The server where you get the ip address from is a MAJOR contributing factor in the performance of wi-fi inside your house. :dozey:

You surpass yourself in finding new ways where anything that goes wrong is nothing to do with VM.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Who mentioned WiFi performance? Trying a bit too hard to troll

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

This is why VM has such a poor reputation.

The delivery of my V6 didn't happen. We had a text yesterday from VM saying that the V6 would be installed today - 10th Feb between 1pm and 6pm.

Wife waited until 5pm and called CS and was advised that the date had been changed. She was transferred to the UK. And was placed in a queue and was told that we had engineers on 8th to repair a faulty standard box that was sent by courier. The box didn't work and had to be replaced by the engineer.

CS told my wife that the job had been completed. She stated that she had a text yesterday stating a delivery for today for the V6.

They said NO, the delivery is for 14th which is Tuesday. When asked. Who changed the date - we did VM said.

When asked why wasn't l called, they said we don't know. So my wife waited in all afternoon for nothing. Even the sales rep said that the service was unacceptable

VM you are a total shambles

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

No problems here MM as you can hear next doors cat snoring through the wafer thin walls.:).

---------- Post added at 04:49 ---------- Previous post was at 04:46 ----------

Well l am only going by 1 day mind but its like comparing a one snail coming at you at normal speed and the following snail coming at you with the speed of a tsunami.:)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

As does my box , but then that doesn't make what I've said any less correct.;)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

We have thick walls - we live in a 1950s built house. The superhub is in a different room from the V6s and the wifi works perfectly.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I'll say it again I'm not saying it doesn't but that isn't the case for everyone. Ethernet is always the best solution however I accept not everyone wants the wiring around the home.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Is anyone else monumentally underwhelmed by the V6 ?

Virgin got together and said "we need to come up with a box that competes with Sky Q ... what we should do, is update the hardware, then put the same clunky out of date operating system we've been using since the before even the Tivo came along, and put that on it! yay!"

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Do you actually have a V6 box? Did Sky tell you to say that?

I have two V6s and they are amazing. I have seen reports suggesting that the V6 is better than Sky Q, although I can't comment on that as no-one I know has one.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

So which operating system is that? And which one do you think they should have used, and why?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

If anyone is working for a provider it's you if you think it's amazing!
What's amazing about it?
It's got the same user interface we've had since the V+ days , there's no new features at all (increasing the tuners does not count) , we've been so beaten down by the previously lousy operating speeds they finally give us one that operates at a normal speed and we think it's amazing!??

Where's the modern GUI, or proper multi media multi platform streaming etc?

Tbh just a nice new GUI woulda been enough for me.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

l cannot comment on Sky's new box but suffice to say not everybody is ever going to be happy whatever box the big providers put out as we all have different demands and different tastes as one man's meat is another man's poison as they say.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I wasn't on about the underlying os. I was on about the system we use to operate the box.
Something not designed 10+ years ago that adheres to current UX thinking would be good.
Let me rearrange the channels, don't make me press right 5 times to achieve something youve seen me achieve 1000s of times before, let me see in little windows what's happening on 8 or 9 channels as an overview. Let me pause a tv show and carry it on my tablet.
That kinda stuff.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It's a little boring compared to sky q

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

In what way? as most people are just happy with a decent all round functioning box rather then all the jazzy add on bells and whistles.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I don't have sky q but I've used the remote on a few installs when setting up the wifi and I'm instantly wowed from the remote to the fluid viewing, the way the menus move and the pictures.

If customers are expected to pay £65 for a box I'd expect a few bells and whistles. The box is fine but it can do so much more with that power

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

We all want different things, old bean. Both the Sky Q and the V6 are good pieces of kit and which one does it for you is down to personal preference.

However, both have their merits, with each having advantages over the other. That' s not just me saying that.

http://www.pocket-lint.com/news/1396...the-difference

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Pretty poorly written and researched article that , it states Sky Q only has HDMI 1.4b funny that because I could have sworn it's UHD football is 2160p at 50fps something only possible with HDMI 2.0.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks for proving my point did you even read the link you've posted through ?

Sky Q UHD runs at 50fps as such the HDMI is 2 rather than 1.4b which it was software limited to at launch.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Ahem, muppetman, yes of course I read the link, that's why I posted it. I thought it would provide some clarity.

Note that I did not comment on the link, so I'm not really sure I understand why you appear to be criticising me for posting it, old chap.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

So you agree it's a poorly researched article ?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

As I understand it, the Sky Q box was indeed 1.4 HDMI at launch, and this was clarified in the specification. I understand that this was always intended to be upgraded to 2.0 with a software update.

If that is the reason for you saying that the article was poorly researched, I think that is a little harsh. Was anything else wrong with that article, in your view?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

You see nothing wrong :confused:

The article was written in February 2017 , Sky has been broadcasting UHD 2160p at 50fps since August 16 so clearly HDMI 2.0 , I'd say poorly written.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Well not often do l agree with you old bean ;) but you are certainly spot on with your analysis here.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I said it was 'a little harsh'. So what else was wrong with it, or are you just drawing attention to that particular issue?

If you cannot find anything else wrong with the article, then it seems to me that the Sky Q and Virgin's V6 are pretty well on a par with each other, which was the point being made. They both have their differences, which leaves people the choice to go for whichever suits them. That's a good thing, right?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Please point out where I've said one is better than the other in fact I think if you look I've actually said they are both good offerings , I'm not however sure what this has to do with my original point that the part of the article I highlighted is incorrect.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

That link seems to be to an old discussion with promises rather than facts (not surprising given the age of the discussion)


I really can't see Sky dropping the ball on this one, but are there any recent specs that specifically state HDMI 2 and HDR are available on Sky Q?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

http://www.techradar.com/news/televi...unches-1314137

As for HDR we've had no word from Sky yet although they've been actively testing it and are part of the UHD alliance so it would be strange if it doesn't.
http://www.broadbandtvnews.com/2015/...dynamic-range/

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

:rolleyes: Let's start again!

You have picked on one point in that article and complained that it was poorly written. All I have done is try to work out whether you see any other inaccuracies with the report and you go out of your way to avoid the question.

The position as I understand it is that the issue you have drawn attention to is just one inaccuracy in the whole report. Given that, the two boxes are pretty well on a par with each other. Given your first sentence, it seems that you agree.

Good, that's cleared that up, then!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I honestly give up :banghead::banghead::banghead:

If it makes you feel better let's just say it's well written , no wonder standards of journalism are slipping with readers like you.:rolleyes::rolleyes:

Let's accept we have differing expectations when it comes to facts and leave it there because I seriously lost the will to go any further.

THE END.:D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I'm not sure whether you are deliberately missing the point here. I have merely tried to establish whether you have detected more inaccuracies in the report than you have highlighted. In the absence of an answer, then I think I must conclude not.

The issue is about whether one box is better than the other. I think we agree there's not much in it.

Now, that's the end.

:walk:

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It will be good when Sky confirm HDR on Sky Q.


For most people, who generally buy average size TVs and sit at normal viewing distances, 4K will make minimal PQ improvements. But HDR will bring PQ enhancements to all size screens, not just those who have room for 65" TV screens!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It will come before much longer. I believe Sky have just been waiting for standards to be agreed, and now that's settled, expect to see progress on this soon.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

To be fair they are right not to rush it as I believe there are a few competing standards aren't there?

Dolby Vision , HDR10 and Hybrid Log-Gamma many current TV's won't handle them all.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Will they put a high enough bit rate to make it work? Most of the HD channels fail woefully here: The moment the scene pans or zooms all the HD goes belly up and this applies to even the mainstream channels.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Agreed.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Is the HDR on the V6 enabled for YouTube and Netflix yet as that should be a nice update.

This is a good read on Netflix HDR and the technology it uses.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I don't know. My interest in HDR is future. I have non smart 1080p TV in the lounge, which I'm extremely happy with, PQ wise, and won't change until necessary. I expect by then 4K will be standard for any quality TV, and because of being limited by size constraints to below the optimum for 4K, HDR will be a priority for any future purchase.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Well Sky Ultra HD can best be described as 'UHD lite'' They are still using the HD colour space Rec 709 when the accepted standard is Rec 2020. It seems their compliace with recommended standards is a bit fast & loose.

To quote
BT.2020, aka Rec.2020 (so called because it's supposed to be adopted by the year 2020) is actually a collection of standards, including the aforementioned 10-bit color depth, and like color depth it refers to the breadth of colors a panel is capable of displaying.

BT.2020 differs from the currently used Rec.709 standard, its use results in a larger span of colors being available to TV viewers, which more accurately capture the colors we can see in the real world.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Which broadcasters currently support Rec.2020 ?

I know Ultra HD Blu Ray does but who else ?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Well its not really UHD lite as it is the proper resolution for it. Just because it isn't HDR it doesn't make it lite. Many 4K TVs don't even support HDR.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

HDR broadcasts ? BT Sport and Sky Sports both don't include HDR in their UHD broadcast currently.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

This.

In the real world, wi-fi works exceptionally well.

In vmplants (sorry, spiderplants) world, if it doesn't work PERFECTLY the fault is anyone else except VM.

Pathetic.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

OhReally, this is the second time we have had to address a complaint, that involves an issue with your attitude, especially towards VM Associates who help on here, in their own free time. If you do not agree with what they say, agree to disagree, stop moping about the forum, stop being rude and stop trying to put them down with cheap digs.

May I remind you of our sites terms of use, specifically the sections:-

3. Forum Use

You agree that you will not:

1. Provoke others or cause trouble. If you wish to argue with people then go to instant messenger or email.
2. Make personal attacks on anyone during your use of the forum.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Well I got my V6 installed on Saturday. I had a 1-6 slot and he came at 1:25. The installation took around 35 minutes including showing him how Logitech Harmony remotes work :-) The only downer was having to supply my own network cable for the install. I would have thought they would have supplied this.

I copied over the series links and everything came up in about an hour or so.

So far, I am super impressed, it's so fast! Half of the features of the old Tivo were unusable as the box was so slow.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

He must have ran out as Virgin issue them

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The problem with live HDR broadcasts is they are a lot more complex to implement over say the OTT providers.
http://www.techradar.com/news/televi...e-soon-1328096

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Morning guys,

I'm really impressed with the pair of V6s that I have. The speed is great, but being able to watch recordings from either box is a real big plus.

Does anyone know if there is a limit to how many V6s customers can have? I currently have 4 boxes including my 2 x V6s
Will the V6s be available for self-install at any point?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yes its certainly a big plus in our household.:tu:

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

That was pretty much my experience. My cables were already in place so, if anything, my installation was even smoother. As you say, impressive.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

There is a limit of 3 V6's, and 6 STBs in total.

Self-install for V6 is currently being trialled, but no date is yet set for when it'll be generally available (and even then I doubt it'll be available for an install as complex as yours)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks for the reply SP,

While I was waiting for a reply here, I asked a VM customer service advisor on the VM webchat. They said it was possible to have 5 x V6s boxes, but they didn't give a total STB limit, so I think you're probably right with a total of 6 STBs

My install was easy as the cables were already in the correct places. For the 2 additional V6s, it would just be a case of switching the old Tivo and V+HD. I can easily do that myself.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I am aware of some customers who have more than 3 V6's, but they shouldn't have been sold this really. There's a risk of maxing out the broadband.

It's the connection to the SuperHub that's the concern. I expect self-install only to be offered where there's a single V6, and it's going to be installed next to the SuperHub.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I think you could be right. I was lucky that my V6s connected easily to the superhub via Wi-Fi. They are both running between 95-100% signal. While I don't see there being any problem with connecting another two, some customers may not be as lucky.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Interesting. And the take-away message (which is 'old as the hills', technology wise) is wait until the standards are well and truly defined before investing in new expensive kit. I agree with them, HDR is the big game changer, above 4K, for the average persons TV size purchase.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

well had my V6 in for about a week and i think i will have to phone up and see if there's something wrong with it, when i press guide or my shows the screen goes blank for about 5-10 seconds before it responds which makes it slower than the old tivo and yesterday and today it must stop sending a signal to my tv as it shows up no signal and i have to turn it off and on,

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

There's a compatibility problem between the V6 and your TV. For starters, go into Home - Help&Settings - Settings - Video Output Format, and try unticking individual resolutions to see if that makes the problem go away.

What make TV is it?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It's a Samsung UE40HU6900 UHD TV, I'll give your suggestion a try thanks

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Try this too (thanks to AndyCambs)
http://community.virginmedia.com/t5/...ge/true/page/1

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thats what vm told me when i first rang, however rang up again last Sunday managed to order 4 v6s for install on the 13 march. i wonder whether we'll get 3 or 4 come 13th march.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

There was another suggestion (from Samsung) to reset the television and restore to factory settings, however since the television auto-updates, I would have thought the issue would re-occur when the update came?
I've stuck with disabling auto-tune in standby (since I tend NOT to use the Freeview - it's there as a back up in case the cable stops anytime).

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Generally a factory reset doesn't affect the installed software, so I'd expect it to be OK

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

just had 2 of these v6 installed and they are superb

the speed and loading of apps is remarkable compared with the old style Tivo boxes - loved the features detested the waiting and load times

not tried all the recording and streaming from box to box yet but well impressed on first look

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Having a V6 installed sometime Tuesday morning, to run alongside a TiVo box. Just a quick question for those of you who have had a similar install. I have Series Links that will need to be transferred to the V6, as this will be in the main viewing room. Does this take long? Tuesday evening is my "heavy load" recording night (currently 4 programmes recording concurrently, with the TiVo rescheduling one), so it would be handy to have the V6 up and running on these Series Links by the evening.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It's a bit unpredictable how long it takes. I'd suggest you manually set up series links for the things on Tuesday just in case.

Although if you can connect your old box to your SuperHub, you'll be able to watch its recordings on the V6 anyway