Cable Forum - General Coming Soon to Virgin TV (2013) Vol. 3.

Sent email again with contact number and got a call within the hour from a very apologetic lady and we have come to a resolution of a higher broadband speed and a reduction in my monthly payment which appealed to me so I am staying with Virgin also she could not give me a specific date but did say that an agreement with BT would be soon and the sports channel would be restored... the only downer of the afternoon was when she found out I was a Liverpool supporter she did snigger a little but she was not happy when i told her under Moyes the manc would finish 4th this year so a big thank you for supplying the email address

No worries bud glad u got a result:)

Mad Max

02-08-2013 21:56

Re: Coming Soon to Virgin TV (2013) Vol. 3.

Quote:

Originally Posted by howardmicks (Post 35604809)

No worries bud glad u got a result:)

Howard, do you think this is a better route to go down than just calling retentions and hoping for some sort of a discount?

scouser102002

02-08-2013 21:57

Re: Coming Soon to Virgin TV (2013) Vol. 3.

Why are the channels still there but scrambled on Freeview?

Is it available to get on there at all?

iTekweni

02-08-2013 21:58

Re: Coming Soon to Virgin TV (2013) Vol. 3.

Mad Max you not a manc as well are you

kgollop

02-08-2013 21:59

Re: Coming Soon to Virgin TV (2013) Vol. 3.

Quote:

Originally Posted by scouser102002 (Post 35604819)

Why are the channels still there but scrambled on Freeview?

Is it available to get on there at all?

The channels are broadcast over the air, so all Freeview boxes will see them, but unless you've got a box with a suitable decoder card (e.g. a BT box) they will be scrambled

Mad Max

02-08-2013 22:03

Re: Coming Soon to Virgin TV (2013) Vol. 3.

Quote:

Originally Posted by iTekweni (Post 35604820)

Mad Max you not a manc as well are you

No mate.....:)

G*MAN

02-08-2013 22:04

Re: Coming Soon to Virgin TV (2013) Vol. 3.

Quote:

Originally Posted by iTekweni (Post 35604800)

what did you say to get that lol

MalteseFalcon

02-08-2013 22:11

Re: Coming Soon to Virgin TV (2013) Vol. 3.

@Howard, no it was just signed the CEO Team.

Quote:

Thank you for your email which has been passed to us .

I'm really sorry you're unhappy, so that we can help you quickly, please
reply with either your Virgin Media account number, telephone number or
full address and postcode details and we'll get straight onto it.

CEO Team

This is the reply I got. I'm going to give the account number, see what happens. I wasn't angling for a better deal, but if they want to give one I won't complain.

Asian Channel

02-08-2013 22:11

Re: Coming Soon to Virgin TV (2013) Vol. 3.

I don't get how bt sports is on upc but not virgin when there owned by the same company hey

Nelgy

02-08-2013 22:12

Re: Coming Soon to Virgin TV (2013) Vol. 3.

Just off phone to retentions currently pay 125 a month VIP package includes TiVo VHD+ and VHD box now £99 per month she stated that BT sports will be in place for 17/08 and that sports 3, 4, F1, news and sports news HD will follow deal has been signed

Chad	02-08-2013 22:16

Re: Coming Soon to Virgin TV (2013) Vol. 3.

I know at this stage all Virgin can say is they are in negotiations with BT. It would be good however if they could confirm:

1. If they are closer to a deal than they were 2 months ago.
2. If they are confident of being able to agree a deal.
3. If they have set a deadline to have the deal done by i.e. if no deal by 16th August they are walking away.
4. Do they have a plan B i.e. they will invest in more channels and content.

I know it's difficult for Virgin to pass comment however BT have been very forthcoming in terms of how the negotiations have been going, as far as they are concerned, on Twitter and Facebook.

howardmicks

02-08-2013 22:18

Re: Coming Soon to Virgin TV (2013) Vol. 3.

Quote:

Originally Posted by Mad Max (Post 35604817)

Howard, do you think this is a better route to go down than just calling retentions and hoping for some sort of a discount?

Defo mate,you are speaking to the people that can make a difference and believe me what I was given in discount today you would never get thru retentions.send them a email CEO.office@virginmedia.co.uk

denphone

02-08-2013 22:19

Re: Coming Soon to Virgin TV (2013) Vol. 3.

Quote:

Originally Posted by Nelgy (Post 35604829)

The proof is in the pudding and so far this is nowt to make the pudding taste better

thegrid

02-08-2013 22:19

Re: Coming Soon to Virgin TV (2013) Vol. 3.

Evening all, hope you're all well. Any news about anything?

Gavin-D

02-08-2013 22:20