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-   -   sky sports red button (https://www.cableforum.uk/board/showthread.php?t=33673527)

RamJet 22-04-2011 08:23

Re: sky sports red button
 
Is the Red Button going to work on SkyNews

DaMac 22-04-2011 08:31

Re: sky sports red button
 
It doesnt seem to work properly on Sky Sports so i wouldn't hold your breath.

richard1960 22-04-2011 09:37

Re: sky sports red button
 
Quote:

Originally Posted by DaMac (Post 35219312)
It doesnt seem to work properly on Sky Sports so i wouldn't hold your breath.

My mates got sky and the Red Button works ok on his box on sky sports he uses it often when i visit.;)

---------- Post added at 09:14 ---------- Previous post was at 09:12 ----------

Quote:

Originally Posted by RamJet (Post 35219307)
Is the Red Button going to work on SkyNews

Doubt it as the Red Button functionality was only negotiated for sky sports apparently!.

---------- Post added at 09:37 ---------- Previous post was at 09:14 ----------

Just been on the phone to virgin media to cancel both my tv and phone service over this the customer service agent told me yes sky sports Red Button is due to launch on virgin media but has not done yet and they do not know when it will.

So much for the vm employees on here who claimed it had launched when apparently it has not well done vm.:(

Henkesghost 22-04-2011 09:48

Re: sky sports red button
 
Yep have to say virgin staff on here seem to be at best misleading customers on here, if not out and out lying. Had a look on Virgin forum on Digital Spy seems the have no faith in the in the know crowd on here and seem to post no such lies/rumours.

Congratulations Richard for believing in better 

richard1960 22-04-2011 09:52

Re: sky sports red button
 
Quote:

Originally Posted by Henkesghost (Post 35219353)
Yep have to say virgin staff on here seem to be at best misleading customers on here, if not out and out lying. Had a look on Virgin forum on Digital Spy seems the have no faith in the in the know crowd on here and seem to post no such lies/rumours.

Congratulations Richard for believing in better 

Hi Henksghost not so much believing in better sky bodged up an installation for me ages ago i am just giving up on pay tv altogether freeview will do me from now on.:(

Hugh 22-04-2011 10:05

Re: sky sports red button
 
Quote:

Originally Posted by Henkesghost (Post 35219353)
Yep have to say virgin staff on here seem to be at best misleading customers on here, if not out and out lying. Had a look on Virgin forum on Digital Spy seems the have no faith in the in the know crowd on here and seem to post no such lies/rumours.

Congratulations Richard for believing in better 

Perhaps they are posting to the best of their knowledge, and trying to be helpful.

Calling them liars is totally inappropriate, and reflects more on your attitude than their efforts, imho.

richard1960 22-04-2011 10:13

Re: sky sports red button
 
Quote:

Originally Posted by Hugh (Post 35219362)
Perhaps they are posting to the best of their knowledge, and trying to be helpful.

Calling them liars is totally inappropriate, and reflects more on your attitude than their efforts, imho.

Surely though if vm employees are posting more up to date info could be made available, after all it took me a call to customer services today to tell me sky sports red button had not launched,despite vm employees on here claiming it had.:confused::confused:

alwaysabear 22-04-2011 10:15

Re: sky sports red button
 
Quote:

Originally Posted by Hugh (Post 35219362)
Perhaps they are posting to the best of their knowledge, and trying to be helpful.

Calling them liars is totally inappropriate, and reflects more on your attitude than their efforts, imho.

Imho it would be better for staff not to say anything about things that are coming soon, unless they know for certain that it is happening.
They are just setting themselves up for the sort of comments made by other posters who are obviously becoming very frustrated with them.

Hugh 22-04-2011 10:17

Re: sky sports red button
 
Could I just point out that a number of posters on CF repeatedly state that you can't trust anything a CSA tells you, and there has been a lot of confusion with the TiVo launch with contradictory messages from CSAs, and suddenly it seems what they say must be the source of all truth....:D

But that wasn't the point I was making - it was that perhaps the VM staff posting on here are telling us what they believe is happening, rather than lying, which, imho, is a foul calumny.

DaMac 22-04-2011 10:19

Re: sky sports red button
 
Quote:

Originally Posted by richard1960 (Post 35219327)
My mates got sky and the Red Button works ok on his box on sky sports he uses it often when i visit

Mmm.. think i was referring to Virgin Media, your a clever man, you knew that right?

richard1960 22-04-2011 10:26

Re: sky sports red button
 
Quote:

Originally Posted by DaMac (Post 35219370)
Mmm.. think i was referring to Virgin Media, your a clever man, you knew that right?

Virgin media has never had the red button so far,so how could you be referring to that.:confused:

Henkesghost 22-04-2011 10:27

Re: sky sports red button
 
[QUOTE=richard1960;35219366]Surely though if vm employees are posting more up to date info could be made available, after all it took me a call to customer services today to tell me sky sports red button had not launched,despite vm employees on here claiming it had.:confused::confused:[/QUOT

This

Sirius 22-04-2011 10:45

Re: sky sports red button
 
Quote:

Originally Posted by richard1960 (Post 35219327)

[/COLOR] Just been on the phone to virgin media to cancel both my tv and phone service over this the customer service agent told me yes sky sports Red Button is due to launch on virgin media but has not done yet and they do not know when it will.

So much for the vm employees on here who claimed it had launched when apparently it has not well done vm.:(

So did they accept your cancellation ?

---------- Post added at 10:45 ---------- Previous post was at 10:42 ----------

Quote:

Originally Posted by alwaysabear (Post 35219368)
Imho it would be better for staff not to say anything about things that are coming soon, unless they know for certain that it is happening.
They are just setting themselves up for the sort of comments made by other posters who are obviously becoming very frustrated with them.

I work for VM and because of a few on here i will not post anything that has anything to do with VM, It not worth the abuse and bad abusive Pm's when you say something that the few don't like to hear or agree with and they know who they are ;)

Henkesghost 22-04-2011 10:53

Re: sky sports red button
 
Quote:

Originally Posted by Sirius (Post 35219388)
So did they accept your cancellation ?

---------- Post added at 10:45 ---------- Previous post was at 10:42 ----------



I work for VM and because of a few on here i will not post anything that has anything to do with VM, It not worth the abuse and bad abusive Pm's when you say something that the few don't like to hear or agree with.

Don't really understand that mate. As far as I can see there wouldn't be a problem if people posted fact. Seems to me though that none of these "insider rumours" actually bare fruit! Is it any wonder that your companies customers get angry. My God someone posted that cs had contacted them to say that they would add channels THIS YEAR! and it was greater as some sort of triumph by some. Let's face it nothing is coming to Virgin any time soon. Unless u count Arts HD announced 9 months ago

DaMac 22-04-2011 10:54

Re: sky sports red button
 
Quote:

Originally Posted by richard1960 (Post 35219378)
Virgin media has never had the red button so far,so how could you be referring to that.:confused:

Well it has it now, but not for anything useful such as match choice.


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