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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Thank you, everyone, for your constructive comments.
Tried to access the bedroom box from my lounge Tivo again today - same problem. Then a message came up on screen saying that there may be a problem with my network connection between the boxes, or the Tivo may have become unplugged (V423). So I checked both boxes and found that the lounge Tivo lead could be pushed in a bit further. The bedroom Tivo was fine. On attempting a third try after that, it connected and now it seems to work perfectly! My happy bunny status has been restored! I am loving these boxes - such a huge improvement on the older Tivos. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
OB, is the V6 in your lounge connected to the hub via Wi-Fi?
My router isn't that far away from where the V6 in my lounge will go, but I'd rather connect via Wi-Fi than having an Ethernet cable running to it. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
This is the problem with products like the V6 and Sky Q , the majority of customers will choose the neatest and easiest way to connect their boxes and sadly WiFi can be very problematic for some especially those in bigger or older homes with thick walls.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Yep, there's a reason why VM recommend the V6 be connected via Ethernet or home plugs. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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My grateful thanks to spiderplant, who identified this problem, and those I've spoken to at VM today. What a helpful team - we are lucky to have them working for us! ---------- Post added at 14:44 ---------- Previous post was at 14:43 ---------- Quote:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Just to confirm all is working satisfactorily now!
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I love a happy ending !!
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I've had this problem or something similar. I'll link the thread from the Virginia forums. http://community.virginmedia.com/t5/...s/td-p/3304223
The problem I have is both boxes keep losing connection to each other and the only way to get them reconnected is to go into the settings of the V6 and reconnect one or both of the boxes to the WiFi. Any idea how to keep them connected? On a separate note the Hub 3 is on auto 2.4/5ghz or whatever the setting is. Is there benefits to changing them to two separate things rather than one? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Also I had great fun with multi-room streaming on the old TiVo with insufficient bandwidth or slow network response etc. Hope this isn't something that has transferred to the V6. It's a TiVo thing as not had the issue with SkyQ and the only change on the network has been the set top box at each end. Cheers Grim |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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---------- Post added at 23:51 ---------- Previous post was at 23:13 ---------- Put both boxes into 5ghz wifi and now when I try to access the other V6 box I get an V401 error. This is so frustrating. I can stream Netflix and YouTube fine through LG TVS, a phone and the V6 boxes. I can watch my recordings through TV anywhere on my phone fine all through WiFi. Why are the 2 V6 boxes just not talking to each other properly. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
5Ghz doesn't have the distance of 2.4Ghz.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Does anyone know if there are any issues with a V6 being on its side (i.e. like a tower PC)? I can't see any ventilation on either side, just wondered about the hard disc reliability in an upright position.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
It should be fine. It contains a fan so doesn't rely on convection cooling, and as Kushan says, hard drives work any way up.
Just be careful not to put it where it could get knocked over. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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I've just posted my initial comments and impressions of the V6 on my VMHD blog. Here they are for the Cable Forum audience: I had my two TiVo boxes swapped yesterday for a pair of V6s. Here are my initial observations: The Installation:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Just had my V6 installed, upstairs as a de-facto second box. Engineer arrived and asked why I wanted it there and not in place of the Tivo. I explained that the hub was near the Tivo so I could Ethernet connect it, in order to link the boxes together, and he looked at me blankly. Wasn't aware that the boxes were networkable, didn't know that as long as they were both connected to the network I could watch Tivo content on the V6 and vice versa. Phoned his supervisor to ask, he'd no idea either. Plugged it all in, connected to wifi and having looked in the manual he'd given me I navigated to the bottom of "My shows" and there's the downstairs Tivo showing. "Well, you've taught me something there" he says. Nice fella and everything, he'd undergone installation training but they'd obviously not told him why it needs to be connected to the network (other than to download the TiVo programme info, which is what he told me).
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Re: Virgin Media V6 - Powered by TiVo(new STB)
i have come across a issue and its i have recorded Football on 5 from the weekend and it wont let me delete it.
when i go to delete it i get the circle in middle of screen then it just goes back to my planner with the show still there. has anyone come across this? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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I gave it a reboot and it has now deleted it. Hope this is not a bug or something. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Well, I rang Virgin CS this morning and managed to bag a V6 with full house bundle
200 mb Broadband with Install on Tuesday for £38 per month :) |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Also with superhub 3..
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Is the 3 rubbish then?
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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http://www.cableforum.co.uk/board/sh...3704075&page=3 |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I phoned up today and they are installing V6 and changing sh2 for the Sh3 all tomorrow, even the lady on the phone was shocked how quick the install is going to be
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Just had 2 v6's installed and I must admit I'm blown away with the responsiveness of it after getting used to the old tivo. Even the channel guide with the channel names looks good. I did have one problem though which I need to phone up over. The installer told me that I only had 4 boxes on my account and even phoned up to check when activating abdo they said the same.even though I have 5 fully working boxes.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Hello All.
Quick question i have the original tivo 500 GB i want to move that to bedroom & get new V6 is there a monthly charge for having 2 Tivos, im on Full House TV + Movies with VIVID Gaming 200 . |
Re: Virgin Media V6 - Powered by TiVo(new STB)
An additional box would increase your bill by £7.50 a month if no other changes to your bundle deal was made.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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---------- Post added at 17:35 ---------- Previous post was at 15:56 ---------- Hello All. Just ordered a V6 for my living room, lady i spoke to said i will have to pay an Extra £7-50 a month as BenMcr confirmed but when i asked her if ill get an email confirming date of install she wasn't sure, also i asked her to let engineer know i want to move original tivo to bedroom.hope this will happen & not be a problem. install is 1st March. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Just been to vm website to check latest bill and noticed this
"Already with us? If you’ve got a Virgin Broadband connection of VIVID 100 (up to 100Mbps) or above and a TV package of Mix TV or above, the Virgin TV V6 box is available for you to buy now. " on this web page Do you no longer rent them then? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Scroll down the page to the conditions and you will find the following.
Virgin TV V6 box: Only available for customers with Mix TV package and above and Virgin Media broadband minimum VIVID 100 (up to 100 Mbps). Content available to view depends on your TV package. Virgin TV V6 box remains property of Virgin Media. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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However when the installer turned up it wasn't on his work order and he insisted that he was going to take my 1 TB Tivo away saying that he would be charged for it if he didn't take it back. He said he couldn't swap the 1TB and 500GB boxes and take the 500GB box. I got onto customer services and they then talked to the installer and got him to swap the boxes and take the 500GB box back which he did but he only connected the 1TB box and didn't check that it was working as it wasn't on his work order and he didn't have time - he had already been here over an hour. There was a problem with the Tivo not connecting which resulted in another engineer having to come to fix it! Hopefully you won't have similar experience. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
MyVM looks a little broken. Have 200/TV L and M phone
Upgrade for an extra £32.36 a month! £101.33 a month for 12 months Line rental Included £114.94 One off cost They also list caller display (and any other telephone options) as being £34.61 a month. 0_o |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I've got my 2 V6s being installed next Tuesday. After hearing the positive feedback from you guys here, I'm looking forward to having them in place.
Big plus will be watching recordings either downstairs or in the bedroom. Looking forward to seeing any news/developments with 4K content that might arrive this year. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Just had 2 V6 boxes installed. About 20 minutes before the engineer turned up my wifi went off. He turned up and wanted to change my HUB 2 to a HUB 3 as apparently I needed this. he got on his phone and talked to his control who told him there was nothing about a modem change so the engineer plugged it back in. He then asks me if I'm having internet problems. I told him that it went down around 20 minutes before he turned up. He then tells me someone is working at the cabinet at the bottom of my street. He then jumps in his van to see them and 10 minutes later he returns, installs the V6 boxes and tells me that they should be finished soon and it should all come on. He leaves and I have no working internet or tv service. I'm not very impressed.
Also should he have provided me with new remote controls? He said we could use the old TiVo ones we has but I would have expected new remotes. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Yes, you should have gone new remotes for both V6 boxes, and the engineers know this.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I have got a V6 install booked for February 21st, should I check the order with VM regarding removal of one TiVo box (currently have 2, a 500gb and 1tb)? Currently 1tb in lounge, so I was going to swap it with the 500gb in bedroom so that they install and remove from the lounge.
Any thoughts? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Hi did try that thank you didn't seem to make any notice. I have got used to it now but obviously I would like to sort the prOblem at some point
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I find my TiVo box painstakingly slow at times is the V6 worth the upgrade then?
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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I've never looked back!! |
Re: Virgin Media V6 - Powered by TiVo(new STB)
That was a most interesting install I had on Tuesday. It transpired that at the time of my install, another crew were replacing a junction box at the bottom of my road so I had no internet or tv for several hours. My engineer just plugged them in and told me it should be up and running within an hour however it was more like 3 hours.
It could have been a self install frankly. There was nothing the engineer did that I couldn't have done myself. He never plugged in the HDMI cable into one box and it took me a minute or two to realise this. He also didn't tighten up the main lead into the V6 so I didn't have all the channels and may were breaking up until I tightened it up. I contacted Virgin to get 2 remotes that he said I didn't need as well. All is good now. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Glad it worked out fine in the end, MP!
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Sorry guys, quick question.
Does the V6 power cable use the same one as the current Tivo? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Not the adaptor itself but it does use the same two prong connector back to the mains.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Was hoping not to have to pull my TV unit out when the engineer comes on Tuesday lol |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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I had a mains socket that was difficult to reach, that TiVo was plugged into. He didn't have to access it; was difficult to see exactly what he was doing, but it appeared that he just swapped the power brick between the Tivo mains in and existing plugged in power lead. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Great install yesterday.
Tivo moved to old V+ location. V6+ installed where TiVo was (WiFi connection to shub3). Wall box innerds replaced. Upstairs BB boost replaced. Nice guy Johnny who didn't want a cuppa. Copy of setttings took a few minutes. All good. FAST FAST FAST.... this is what we wanted and VM have delivered. Gripes: Watching BBC iplayer last night but when i paused for a few minutes, remote wouldn't work properly. Had to pair it again.... twice. Perhaps first night nerves. Anyway remembered to disable power save and changed audio to PCM. Billing- now i have retentions having to listen to recording as i've been billed £114.90 FFS whenthey had agreed £14.95 only--- and on more than one occasion. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Hopefully he can do the same for mine :) |
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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My V6 installation went without issue. Only (very) minor annoyance is that the USB port on the back of the V6 does not even have power to it which is a shame because I used to use my old Tivo to charge my PS4 joypad. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Damn, I make use of the current TiVo USB port to power a Firestick. I've got my V6 install on tuesday, looks like I'll have to find the mains adapter this weekend
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Push-in coax...interesting. Joypad? We had these back in the 80s/90s, aren't they called controllers now lol :angel::D |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Yep my self install pack came with push in connectors, was slightly strange at first but makes the whole thing a lot easier.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
My wife has won our battle. She is having the V6 installed next Friday. Is the V6 worth it.
And we can keep our old Tivo box as there is plenty of stuff on it |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Every cloud has a silver lining I suppose |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Denphone.
That we will be downgraded to the basic package. That could change soon. As again my job is on the line - again. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
I'm thinking of ordering a V6 box and Superhub 3
Can the V6 box use the existing coax cable that runs to my existing Tivo box or do I have to use either a Ethernet cable or Wireless Anyone had problems with the Superhubs overheating being on so long? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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I only have an SH1 but it's on 24-7. Stays pretty cool. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
I have an SH2 and a ASUS router and they are on 24-7 . The router is warm but the SH is cool. They are meant to stay on 24-7.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Is the tivo v6 usb live to charge a phone or not enabled thought all usb ports on any device with usb was always on for 2.4 volts
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Re: Virgin Media V6 - Powered by TiVo(new STB)
So I am still impressed with the V6's... when they work. The past week they have needed rebooting about 10 times before On Demand works/they decide to wake up. I spoke to VM on the phone who said there was no issue. I even asked whether any software updates were on the way to fix any bugs and they said there were no bugs...
Anyone know if any updates are coming soon? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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---------- Post added at 05:31 ---------- Previous post was at 05:30 ---------- Quote:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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All good now. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Having been looking at the new box on the bus shelter advertising around my area these past few weeks I have to say it`s one ugly looking box! Look wise it`s not a patch on Sky Q box. If I ever get around to getting one mines going to be hidden away somewhere!
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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I'm having mine installed tomorrow. After the positive reviews from you guys on here and how well most of the installs went, I can't wait :D |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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Den, I'm sure the engineer will help you link the two boxes together and show you how to view the recordings from either box. General question for all - What's the 4K Netflix picture quality like from the V6? As good as the app on your 4K smart TV? Be good to know. Cheers |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Hi
I've just had two V6 STBs installed today and I'm wondering if somebody could help me with a couple of questions. Firstly...My Shows. I have nothing recorded yet, but have set up a few series links for programmes on later in the week. When I go into My Shows there are folders for these programmes, and when I go into each they are empty (I pressed the blue button (I think), so it only shows items recorded). However, is there any way of hiding the folder until something has been recorded. It's very confusing having folders of programme names, but there is nothing actually in them to watch. The other question is around the linking of the two boxes. Engineer never mentioned anything about this, but after he had gone and I started playing around I noticed each box shows in the other box's menu. And I was able to select them and view 'My Shows' in the other box. I would have thought this would be off by default. Can you confirm how you can switch this feature off? And is it easy enough to just switch it on when you want to use the feature or does it have to remain on once it's activated? Thanks |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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The linking of the boxes is an excellent feature, which you can choose to make use of or not, as the case may be. Unless you are trying to hide programmes on one box from your partner, I'm not really sure why you would want the boxes not to be connected in this way! :doh: |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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With regards to the linking, I have a separate box upstairs from my mom downstairs. She is in her eighties and gets very confused and not behind the realms of possibility that she clicks into my box and gets 'in a tizz' because she can't find any of her programmes. Or even deletes some of my programmes (yes I know I can undelete them, but if I have a lot recorded its whether or not I notice they're gone). So, instead of being judgemental, can you advise how this can be switched off? |
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