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Re: Think Broadband Ping Monitor Results (POST YOURS)
Thanks for clearing that up, qas
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I mustnt of read back far enough to pick up on the cause so my bad for that |
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Yesterday
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Re: Think Broadband Ping Monitor Results (POST YOURS)
Go Crawford's bumpety bump bump!
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Yup, certainly looks that way. Pretty though :)
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Just shows the strain on the upstream looking at when everyone got booted off between 6 and 8am, compared to what its like now!
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interesting to note VM staff refuse to comment on what happened to my connection last sunday, no comment on utilisation or if DPI related.
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I mean my official queries with VM tech support, I asked on the forums a week ago and heard nothing. When asking on the phone they also went quiet for a good minute or so, started reading out a fault reference number but then a supervisor took over call and witheld the information, seemed very odd. |
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Looks like VM have been messing with the routing around the affected areas, a few of the graphs on my pingy dropped base latency around 3pm
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I am back to the days of how VM was before its major uplift work 2 years ago. They have managed to oversell that much since that work and back to square one. CEO office also refusing to divulge utilisation figures to me as well as information on any new traffic management. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
ask to speak to support in Swansea. they will look up utilisation.
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https://www.cableforum.co.uk/images/...2012/11/41.png
in the last couple of weeks its dropped sharply in performance, and also whilst downloading "everything" becomes laggy as if my entire connection is deprioritised by some management system. Also note the latency reported well. C:\windows\system32>ping bbc.co.uk Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data: Reply from 212.58.241.131: bytes=32 time=594ms TTL=242 Reply from 212.58.241.131: bytes=32 time=519ms TTL=242 Reply from 212.58.241.131: bytes=32 time=505ms TTL=242 Reply from 212.58.241.131: bytes=32 time=384ms TTL=242 Ping statistics for 212.58.241.131: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 384ms, Maximum = 594ms, Average = 500ms usually when downloading before on VM it didnt affect latency unless saturated the connection but even then not to 500ms, now I am downloading at 1.5mbit second and latency has sky rocketed even tho the connection is only 5% utilised. ---------- Post added at 20:08 ---------- Previous post was at 20:06 ---------- Quote:
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Re: Think Broadband Ping Monitor Results (POST YOURS)
maybe now i dont know. when i tried a few months ago people in the CEOs office didnt give me info on utilisation but offered to put me through to Swansea who could offer more help. try tomorrow.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
based on my experience I either have very bad DS congestion since base latency is up not just jitter (which is what US congestion usually does) or some kind of traffic management system has kicked in as soon as I started downloading although I do clearly have US congestion as well on top of this based on my tbb graph.
My neighbor's wife said the internet is broken, cant get more detailed then that so still havent done any testing on his 100mbit connection. He has been out on call all week so need to wait for him to get back. ---------- Post added at 20:26 ---------- Previous post was at 20:20 ---------- I have noticed LE2 and LE4 have had queries the past week and both confirmed high utiilisation, I have PM'd mark the forum manager to ask for an explanation why I have been ignored. |
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not true. ive gone on and on about clones and i still get responses.
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here is pings when no download.
C:\windows\system32>ping bbc.co.uk Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data: Reply from 212.58.241.131: bytes=32 time=41ms TTL=242 Reply from 212.58.241.131: bytes=32 time=61ms TTL=242 Reply from 212.58.241.131: bytes=32 time=56ms TTL=242 Reply from 212.58.241.131: bytes=32 time=69ms TTL=242 Ping statistics for 212.58.241.131: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 41ms, Maximum = 69ms, Average = 56ms not great but the base latency isnt in the mid 100s. I am capping out at around 1.5mbit it doesnt even spike up. The issue I had 2 sundays ago started within minutes I started an iplayer stream as well. I am not convinced this is just congestion. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Several off topic postings and abusive childish posts removed.
Keep to the topic and refrain from abusing or flaming one another or there maybe further posts removed and infractions issued. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Just had the default gate way kick every body ofline localy....
http://www.thinkbroadband.com/ping/s...13-11-2012.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Just had 2 similar things happen here and some sites work and some don't.
http://www.thinkbroadband.com/ping/s...13-11-2012.png |
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It wasn't local. It affected everyone on VM. Probably a fault at the LINX border again.
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same here :ninja:
my old ip dont know who is got it now http://www.thinkbroadband.com/ping/s...13-11-2012.png my current ip http://www.thinkbroadband.com/ping/s...13-11-2012.png |
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http://www.thinkbroadband.com/ping/s...13-11-2012.png
Ho hum Probably changing some routing at the linx to make the double red lines? |
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OK don't think i am the bad man lol :erm:
after that 2 red packet loss, is any one facing blocking temporary at some chat web sites or is just me?cos it happened only tonight or perhaps because was using open dns ...any way i change the opendns servers around just before 3 am and see how is going PHP Code:
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As qas surmised, it appears that it was a nationwide issue.
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For me it was a spike followed by a period of packet loss until after 8am, which is happening more frequent recently. :(
http://www.thinkbroadband.com/ping/s...13-11-2012.png (Ignore spikes before midnight, that was JDAST running a test every half hour) |
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Have no idea what it was but i am hearing that the double speed upgrade for 50 to 100 went ahead last night in Warrington ?
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Never seen this before.
http://www.thinkbroadband.com/ping/s...13-11-2012.png Speed normal https://www.cableforum.co.uk/images/...2012/11/37.png Tracerts weird. Tracing route to bbc.co.uk [212.58.241.131] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms REDDWARF [192.168.1.1] 2 5 ms 9 ms 6 ms 10.14.112.1 3 13 ms 12 ms 63 ms brhm-core-2b-ae3-1179.network.virginmedia.net [2 13.106.229.225] 4 12 ms 8 ms 7 ms brhm-bb-1b-ae8-0.network.virginmedia.net [62.253 .174.77] 5 37 ms 49 ms 40 ms brhm-bb-1a-ae0-0.network.virginmedia.net [62.253 .185.153] 6 14 ms 13 ms 14 ms nrth-bb-1b-ae2-0.network.virginmedia.net [62.253 .185.85] 7 42 ms 16 ms 15 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253. 174.18] 8 46 ms 56 ms 50 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237] 9 * * * Request timed out. 10 27 ms 24 ms 16 ms ae1.er01.rbsov.bbc.co.uk [132.185.254.46] 11 19 ms 18 ms 16 ms 132.185.255.60 12 17 ms 14 ms 16 ms 212.58.241.131 Tracing route to ip208-1.thdo.ncuk.net [141.0.208.1] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms REDDWARF [192.168.1.1] 2 13 ms 50 ms 39 ms 10.14.112.1 3 59 ms 8 ms 7 ms brhm-core-2b-ae3-1179.network.virginmedia.net [2 13.106.229.225] 4 7 ms 8 ms 7 ms brhm-bb-1b-ae8-0.network.virginmedia.net [62.253 .174.77] 5 147 ms 51 ms 7 ms brhm-bb-1a-ae0-0.network.virginmedia.net [62.253 .185.153] 6 13 ms 13 ms 15 ms nrth-bb-1b-ae2-0.network.virginmedia.net [62.253 .185.85] 7 16 ms 15 ms 15 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253. 174.18] 8 15 ms 15 ms 15 ms linx-gw1.thn.ncuk.net [195.66.224.240] 9 16 ms 15 ms 16 ms ip208-1.thdo.ncuk.net [141.0.208.1] Trace complete. Tracing route to 94.143.104.1 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms REDDWARF [192.168.1.1] 2 7 ms 7 ms 7 ms 10.14.112.1 3 6 ms 11 ms 7 ms brhm-core-2a-ae3-1179.network.virginmedia.net [2 13.106.229.161] 4 8 ms 7 ms 7 ms brhm-bb-1a-ae8-0.network.virginmedia.net [62.253 .174.73] 5 12 ms 13 ms 13 ms nrth-bb-1b-ae2-0.network.virginmedia.net [62.253 .185.85] 6 14 ms 15 ms 15 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253. 174.18] 7 16 ms 86 ms 18 ms linx-gw1.thn.ncuk.net [195.66.224.240] 8 51 ms 15 ms 15 ms gi0-0-10-star1.bdr-rt1.rbsov.ncuk.net [80.249.97 .3] 9 18 ms 19 ms 18 ms 94.143.104.1 Trace complete. |
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https://www.cableforum.co.uk/images/...2012/11/14.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
confirmed same 2 red lines here, so seems a VM wide issue whatever it was.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
My TBB graph above is still vastly different from usual. Apart from 2 brief returns to normal my maximum latency is way above what I usually get.
What does this indicate? |
Re: Think Broadband Ping Monitor Results (POST YOURS)
That looks like a VMNG300 graph. They've probably changed some scheduling settings. Deliberately or otherwise. How's your actual service?
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today I did a few speedtests 5.45pm (the last one before 6pm) I get 27mbit then 6.02pm after noticing tesco almost stop working again 2.16mbit. Still around 2mbit/sec right now. I suspect midnight is the click point it will go back to normal.
--edit-- after mark's intervention I got a reply from VM now, utilisation issue confirmed with a 3 month fix date, they wasnt specific on US/DS. |
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https://www.cableforum.co.uk/images/...2012/11/35.png
Just for your pleasure ive given up any hope. :angel: |
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Just a hunch mind :) |
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My bump is back. 20.30 to 22.30.
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http://www.thinkbroadband.com/ping/s...14-11-2012.png
Packet loss issues becoming more and more common on my graph, sometimes rebooting the SH stops it but it starts creeping back in after a while (power levels are fine and speed is fine however so god knows what the issue is). |
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Does this mean Crawley no longer has its own bump and that your chances of getting one are just the same as the rest of us? http://www.thinkbroadband.com/ping/s...14-11-2012.png The time out line was me switching off for 10 minutes 'cos the support team can't reboot my SH remotely to install R37. |
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You gotta share it first.
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Cant play BLOPS2 like the way my connection is jeez i hate VM sometimes.
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Is there anything that works on Virgins network?
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Hang on..... do you still think there are cloners on the network?
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forever aclone
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if we had it your way yes.
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There havent been any clones since DOCSIS1. Why can't you understand that?
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atleast 1 line of VMs modems function on the docsis1 standard.
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if you dont know or didnt know it was going on then you shouldnt be commenting. find your own findings.
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im not going to share and glorify my findings. my findings are only for the eyes of the security team at VM not you. and i never asked you to comment or get involved, that was your choice. id prefer it if you didnt comment and ignore my posts as you add nothing but lies.
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Re: Think Broadband Ping Monitor Results (POST YOURS)
And now Ladies and Gentlemen: Where else has the bump reared its ugly head? :D
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http://www.thinkbroadband.com/ping/s...15-11-2012.png |
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Live Graph
https://www.cableforum.co.uk/images/...2012/12/59.png Slight bump at 16:00 and no it was not me I was out shopping! |
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http://www.thinkbroadband.com/ping/s...16-11-2012.png What these periodic returns to a normal profile mean I do not know, or why I am getting raised maximum latency. After years of a virtually flat graph, these last few weeks have dented my high opinion of my VM service. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
That is very..erm..spiky? RB. Although, by comparison with mine, your minimum latency is flat. My connection was very slow this afternoon which was odd since there was nothing on TBB that was out of the ordinary (I am smiling as I type "ordinary") :D
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It needs only one TBB ping out of hundreds to be high and you get the graph you've displayed. It's the average (blue) that matters. As regards what data you can get in modem mode, there isn't any data that you further need IMO. There's nothing in the SH that could be screwing up your experience. I didn't see anything about what was going wrong in terms of broadband performance. BTW, here's my graph (now upgraded from 50/5 to 100/5): http://www.thinkbroadband.com/ping/s...16-11-2012.png I was still getting 89 Mbps during the routing/peering wobbly (for that's what I think happened inside the VM system) at 22:00 |
Re: Think Broadband Ping Monitor Results (POST YOURS)
This discussion seems to have gone slightly off track. I am not a networking guru (you can ALL stop sniggering now qas).
My question is twofold: 1. Does this weird behaviour have a huge detrimental impact upon our connections? (With the obvious exception if lots of red stuff). 2. Why are VM not telling us why this is happening and, perhaps more importantly, why do they not fix it? It's clearly a problem yet no one can explain why it's going on (off?) or what they're doing to rectify this. http://www.thinkbroadband.com/ping/s...16-11-2012.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Jem
The "weird behaviour" according to my observations affects the upstream worse than the downstream. It makes gaming very difficult and web pages take a long time to load. As for VM's silence - they lay themselves open to speculation that they have not allocated sufficient peering bandwidth - when those peering points come under stress (whether through innocent load or by some sort of attack), you see these effects in TBB. That's not the only reason - if you see it and others don't then there's something going on in your network segment. hence the value of a thread like this. |
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Bump aside, everything seemed to be OK here until around 8:30am when my SH lost connection. Hopefully this is a planned outage and not a fault (though the 'never-knowingly-helpful' status page just says that I might have difficulty connecting to the My Virginmedia page)
http://www.thinkbroadband.com/ping/s...16-11-2012.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Thank you Seph for your succinct and informative reply to my query. I was rather extracting the Michael :D. Nonetheless I do appreciate you taking the time to reply. It just irritates me when the service doesn't work as it's supposed to, and when you ring for assistance you are told that there isn't a problem. Both BB and TV went down last month simultaneously. Called CS (in India) to be informed that there is no fault. No internet connection and light flashing on Tivo indicating no BB connection. Still they lie :(
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Looks like I got a "bump" at 2am
[img]Download Failed (1)[/img] :D |
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http://qasdfdsaq.com/ping/6207336215...1 12-11-16.pnghttp://qasdfdsaq.com/ping/221234619c...3 12-11-16.pnghttp://qasdfdsaq.com/ping/ed22123461...3 12-11-16.png http://qasdfdsaq.com/ping/221234619c...2012-11-16.png |
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Ok I give up. :) |
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thats unacceptable Blairhoyle
screenshot before it disappears.. http://www.cableforum.co.uk/board/at...1&d=1353251025 |
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mine..
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http://www.thinkbroadband.com/ping/s...18-11-2012.png
11:30am 10 minute green glitch was my fault, not that anyone would notice that among the rest :o: |
Re: Think Broadband Ping Monitor Results (POST YOURS)
Since the outage a couple of days ago my connection has been very poor, with long delays before website appear, fluctuating download speeds and the ever-present YouTube buffeting.
Here's my latest graph. Prior to the outage I never saw any spikes, or packetloss, like those shown ( other than the infamous bump). http://www.thinkbroadband.com/ping/s...18-11-2012.png |
Re: Think Broadband Ping Monitor Results (POST YOURS)
I just had a spike that went all green (high base latency), speed went down to atrocious levels. sky go buffered every 5 seconds.
luckily it subsided and stream ok again., but clearly my VM connection is on its last legs and I am now thinking of going to sky early before FTTC, temporarily on ADSL on the basis they will migrate me when FTTC available. |
Re: Think Broadband Ping Monitor Results (POST YOURS)
check last few hours of my live graph.
Its behaving like there is a low throughput cap thats been hit. The bandwidth used was sky go. I dropped it to low quality the last hour as it started buffering again after my last post. I now stopped the stream and latency dropped again. Previously STM had no affect on latency, also that normally congestion doesnt care if the line is idle or not, so this is different. https://www.cableforum.co.uk/images/...2012/11/27.png |
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