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-   Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)
-   -   Tivo V6 : Free V6 box (https://www.cableforum.uk/board/showthread.php?t=33705962)

Taf 06-04-2018 15:24
Re: Free V6 box
 
Quote:
Originally Posted by Itshim (Post 35942852)
[COLOR=Silver]. in CF14
CF14 here too...

Raider999 06-04-2018 16:04
Re: Free V6 box
 
Quote:
Originally Posted by Taf (Post 35942857)
CF14 here too...

I had problems around midnight in Crawley, wouldn't even show me my other box, also had the blue spinning wheel of death every time I tried to do anything. tried a re-boot but no different.

All ok this morning

Taf 30-04-2018 11:05
Re: Free V6 box
 
Yesterday was the fourth time in 2 weeks that I had to do a power-down reset of the V6 box. It had once more reported it could not contact youtube, access catch up or on demand.

spiderplant 30-04-2018 14:33
Re: Free V6 box
 
Quote:
Originally Posted by Taf (Post 35945237)
Yesterday was the fourth time in 2 weeks that I had to do a power-down reset of the V6 box. It had once more reported it could not contact youtube, access catch up or on demand.
Sounds like it is losing the connection to the SuperHub. Is it connected on Wi-Fi?

Matth 30-04-2018 20:15
Re: Free V6 box
 
Blast, missed the headline offer... still up as an upgrade for £20 delivery (ok I suppose).
Only reminded to think about it, while running down my recordings, as the Tivo is now playing up …. turns on with no HDMI output detected until force restart - happened a few times now

Taf 30-04-2018 20:48
Re: Free V6 box
 
Quote:
Originally Posted by spiderplant (Post 35945267)
Sounds like it is losing the connection to the SuperHub. Is it connected on Wi-Fi?

Yes, when the wifi is on. It used to fail to find it automatically, but now it does.

zantarous 12-06-2018 16:19
Re: Free V6 box
 
Just want to double check here I got my V6 as a self install last month and I have just called VM today to arrange the return of my original Tivo and the guy told me to dispose of it in a recycling centre. Is this right? Are they not reusing these, just worried I got the wrong info and will get charged as some point if I don't return it.

gba93 12-06-2018 16:27
Re: Free V6 box
 
Quote:
Originally Posted by zantarous (Post 35950297)
Just want to double check here I got my V6 as a self install last month and I have just called VM today to arrange the return of my original Tivo and the guy told me to dispose of it in a recycling centre. Is this right? Are they not reusing these, just worried I got the wrong info and will get charged as some point if I don't return it.
I was told the same

BenMcr 12-06-2018 16:53
Re: Free V6 box
 
Quote:
Originally Posted by zantarous (Post 35950297)
Just want to double check here I got my V6 as a self install last month and I have just called VM today to arrange the return of my original Tivo and the guy told me to dispose of it in a recycling centre. Is this right? Are they not reusing these, just worried I got the wrong info and will get charged as some point if I don't return it.
Quote:
Originally Posted by gba93 (Post 35950298)
I was told the same
Correct. Virgin Media now only want back V6 TV boxes and Hub 3 broadband kit.

Anything else can be recycled once disconnected.

Even if for some reason they did start wanting other kit back, it wouldn't be retroactive.

raging bull 12-06-2018 17:57
Re: Free V6 box
 
Although free for the V6, twenty pounds charge for delivery!

zantarous 12-06-2018 19:01
Re: Free V6 box
 
Quote:
Originally Posted by BenMcr (Post 35950301)
Correct. Virgin Media now only want back V6 TV boxes and Hub 3 broadband kit.

Anything else can be recycled once disconnected.

Even if for some reason they did start wanting other kit back, it wouldn't be retroactive.
Thanks for the confirmation.

oliver1948uk 12-06-2018 19:43
Re: Free V6 box
 
20 pounds charge for delivery?

I did not pay anything at all for my V6 to replace my TiVo, nor was I put on a new contract

Mr K 12-06-2018 21:30
Re: Free V6 box
 
Quote:
Originally Posted by oliver1948uk (Post 35950328)
20 pounds charge for delivery?

I did not pay anything at all for my V6 to replace my TiVo, nor was I put on a new contract
They charged me £20 for delivery during the 'free' upgrade. A quick phone call got it reversed. Do Yodel really cost £20 ? 87p would be a more fair charge for the standard of service they deliver ...

nashville 13-06-2018 10:42
Re: Free V6 box
 
A bit expensive for delivery

BenMcr 13-06-2018 10:44
Re: Free V6 box
 
Quote:
Originally Posted by nashville (Post 35950378)
A bit expensive for delivery
£20 is an activation fee for the new service, not a delivery fee:
Quote:
*£20 set up fee includes £20 activation fee + FREE delivery to store via Click & Collect. For optional home delivery, add £5.


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