Re: More price rises
 

they told my wife £62 for 6 months then £65 for the last 6 months on the phone.

But in the contract it was 60.99 for 6 months then £69.99 for 6 months so what is said and what you get are 2 different things

Re: More price rises
 

Thanks telegramsam

Re: More price rises
 

Anyone who is still considering their options in relation to the VM price rise, full Sky package with SkyQ, Sports and Movies from £30 per month via MSE (link below, scroll down to Sky section)

http://www.moneysavingexpert.com/sho...ky-cheap-cable

Re: More price rises
 

I logged into my VM account and bottom right there is now a Chat with Agent box - I clicked on that, told the agent I wanted to leave due to the price increase, they immediately came back with a discount to wipe out the rise. I could probably have gone for more by submitting my notice, but that is sorted for now (hopefully) without changing any of my set-up and wiped out the rise.

Re: More price rises
 

I've phoned a few times to reduce my bill but it seems that Virgin are not giving any deals,been with them since the Blueyonder days but loyalty doesn't mean anything these
Days

Re: More price rises
 

Well listen watch with the live chat as I had issues with that, they messed up badly. In retentions they do treat me fair

200 my broadband
2 1tb tivo
Full house tv
Sky sports and movies all in HD
Talk more anytime
200 minutes to any 08 number like 0844,0871
Line rental

£95

Re: More price rises
 

That is a good deal but total overkill in my household.

I'm interested to see what happens when the original subscribers to Sky Q near the end of their initial contract.
You don't own the box so they could say it's full price now or offer a very small discount, like it or lump it.

Re: More price rises
 

That's exactly Sky's rationale for such deals, lose money for the first 12 months but make up for it in the following years. The barriers to substituting to a free TV service are now a lot higher as:
1) Sky own the equipment so will want it back; you can't just keep the box to receive FTA channels.
2) The fittings are Sky Q dedicated so you can't just buy a Freesat box and swap it for a Sky Q box.

Re: More price rises
 

We just had this months bill and it includes a 60p reduction in our loyalty discount that ends mid next month and says the bill is 45.53, but under that it says the balance to pay is 56.83, that extra money is not itemized but seems to count the £6 loyalty discount ending and the £3.49 price rise + even more with no explanations.

Re: More price rises
 

I've now moved to Sky due to the price rises. I managed to get the 70% off Sky Box Sets offer back in September and had the install today.

So far, So good! :D:D:D

My only question is: When is the best time to cancel the direct debit to VM as I had the phone line switched over to Sky today as well as I'm keeping the same landline number I had with Virgin.

Re: More price rises
 

I thought they offered a"hybrid" LNB if you also had/have a Freesat box?

Re: More price rises
 

If you believe that Andrew you clearly don't have a grasp of the current pay TV market , these companies are having to do everything in their power to hold onto people. It's all very well everyone saying after the first year they won't offer anything but in the current climate I wouldn't bet on that. You think people are going to go from paying £35 to over £100 with BB and phone ? People are still free to leave go elsewhere for a year and comeback on a new customer deal.
They do.

Re: More price rises
 

My new deal

Full House Bundle

Talk More Anytime
Free Voicemail
Full House TV (XL)
TiVo Monthly Fee
TiVo Monthly Fee
VIVID 300 Optical Fibre

Bundle charges total £82.50


Promotional offer(s)
Full House TV (XL) Discount
Loyalty Discount £9 per month for 18 months (From today)
Flexible Discount £5 (6 month)
Netflix 6 months free
Promotional offer(s) total £17.00CR

Phone line rental
Telephone Line Rental
Phone line rental total £17.99

New monthly package total* £83.49 It will rise to £86.49 on february & again on april to £91.49

-----------------------------------------------------------
Old deal

Big Kahuna Bundle

Talk More Anytime
Free Voicemail
Full House TV (XL)
Additional V Box
V HD Monthly Fee
TiVo Monthly Fee
TiVo Monthly Fee
VIVID 200 Optical Gaming

Bundle charges total £85.99

Promotional offer(s)

3 off for 6 months
Loyalty Discount £9 per month for 18 months
Promotional offer(s) total £12.00CR

Phone line rental
Telephone Line Rental
Phone line rental total £17.99
Old monthly package total* £91.98

Re: More price rises
 

Finally called up last night re the next price increase, my plan before the call was to ditch sky sports to keep my bill within what I consider my limit

Got though to retentions very quickly about this time last night, just said that my current bill was too high and that I'd be struggling with another rise

After being on hold for a couple of minutes I was offered virtually the same package with bb going back from 100 to 200 with a very hefty discount for the first 9 months of a new 12 month contract

A happy customer once again, well done vm

Re: More price rises
 

So from April next year you'll only be 49p a month better off??