Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I did not need to set up a new graph, it went down while I was at work?

Btw this is my ping test, I assume that is right on the money?

http://www.pingtest.net/result/87062738.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

That ping looks a little bit high tbh.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It's twice as high as it should be, IMO. So not good.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mmm, how do I get this resolved?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Risco - I take that back.

Pingtest said you were <50 miles from Maidenhead (my pingtest says the same and I am) . But I see that you're in Maidstone and that distance has to be at least 70 miles.

When I ping Maidstone on speedtest.net, I get 115 ms! So your 34 ms is actually good.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Phew!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

This is what I got.
[img]Download Failed (1)[/img]

oops sorry just seen thats to MK and not Maidenhead let me re-run.

Here we go to Maidenhead

[img]Download Failed (1)[/img]

So you guys are a little bit high IMHO.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

How far away are you from the respective servers?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hmm it say distance at the bottom but let me check as it sounds a bit less than it should be, ok the distances at the bottom of the results aren't to far off MK is 342miles the shortest drivable route and Maidenhead 370.

So im a fair bit further away than you.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Indeed, the highest ping you should ever get on VM's network to those sites is about 30ms, and that's on the furthest reaches of their network. The closer you are, the less you should get.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

So what should I do about it?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Figure out if you care or not, then figure out what's causing it.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well I care because I play games online. So instead of giving cryptic replies, point me in the right direction please! :rolleyes:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

He's not being cryptic, he's just not opening a can of worms unless it's necessary. Tracing the cause of high pings can be a bit of an effort and it's usually something you have little control over.

The best thing to do is pathping to something you know has a higher ping than it should, that'll tell you where the extra latency is coming from. If it's not the first hop, it's something beyond your control. If it's not on Virgin's network, it's beyond their control (to a degree).

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Here is my traceroute to bbc.co.uk