Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Is the SH2 on v26 firmware?

Is the reset always associated with a failed SW upgrade message (which shouldn't affect you aty all)?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Modem is v26, the call centre had me do a factory reset. Normally with reset I just get

downstream locked followed by TOD established.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Factory reset is a waste of time. It clears all your settings and puts the firewall, IP flood detexct and a whole load of stuff on that you're better having switched off.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My IP address changed recently (from an 86.x.x.x address to a 81.x.x.x), so I'm guessing some kind of segmentation has taken place(?) and the graph is showing a marked improvement. Gone are the hillocks that used to populate the graph at peak times and speed is still good.

This is with SH2 and 26 firmware. The speed test results are over wireless (a 5GHz USB adapter on my desktop).

The peaks are (I'm assuming) my Samknows device.

Sawbridgeworth area (CM21)

http://www.thinkbroadband.com/ping/s...22-09-2013.png

https://www.cableforum.co.uk/images/...2013/09/10.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Quite a bit of constant packet loss after an outage yesterday

http://www.thinkbroadband.com/ping/s...23-09-2013.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

[img]Download Failed (1)[/img]

This is my currents graph now that the super hub 2 has been replaced with super hub 1.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Would have kept the SH2 it is far far better.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Anyone fancy interpreting this one?

Superhub 2 latest firmware - Router mode.

My Broadband Ping

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Which firmware is it running? Early versions of firmware made the graph look terrible but it would generally seem to not affect the connection at all.

edit, just seen you said latest firmware, the yellow is higher than i would expect it to be, i am sure Seph has a good opinion on this. :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well considering that the 2nd super hub 2 replacement still lead to lots of disconnections and far greater latency. I stick to using this hub and my own router, oh and both were on the latest firmware, also I didn't ask for hub 1 the technician did it, and told me how thats whats happening now when people are getting probs.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...27-09-2013.png

Looking great on sh2 after firmware update

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My Modem went offline yesterday while at work and it has much improved. Any ideas what happened?


http://www.thinkbroadband.com/ping/s...28-09-2013.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

That red block indicates that your WAN IP address has changed; this, in turn, suggests that an area resegmentation has been completed and you have been moved to a new CMTS and/or line card. If you have before/after modem stats to compare, this can be easily confirmed or otherwise.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ahh I see, well here is my latest log

Here is my previous

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

So that analysis of mine can't be confirmed. You seem to be on the same line card and CMTS because nothing's changed.

Did you have to set up a new TBB or was the red bloxck an overnight outage?